Shiekkha Gupta @guptashikha90
Reported 2020-10-31 13:22:24
@ZomatoIN @zomatocare please help I’m getting non stop calls from your server. I don’t know what’s the issue? Please help! https://t.co/mobUMVkzAr
Reported 2020-10-31 13:05:55
@zomatocare Issue is addressed but not resolved
Ratika Bhargava @ratiks
Reported 2020-10-31 12:41:56
@Zomato hygiene and Sanitization are a serious issue with zomato delivery. Recd. an order that arrived late b’coz it went to someone else’s home by mistake and then was returned by that person and delivrd to ours. The zomato team is not able to see the seriousness of the issue. https://t.co/2wXHr30YPp
Asad Mohammed @khan5031
Reported 2020-10-31 12:12:36
@Zomato @zomatocare @ZomatoIN Can I escalate my issue to some higher authorities of Zomato because I have received call from social media team Kunal but I am not at all satisfaction with his answers. Do let me know whom to connect
Reported 2020-10-31 09:44:06
@Zomato You can post tweets? But ignore customers when they have an issue? How does it feel being so ignorant to your customers problems?
Arya Thakkar @anonymoskhiladi
Reported 2020-10-31 09:43:53
@zomatocare is your app down?
is there an outage?
its not loading the home page!
Reported 2020-10-31 08:56:32
@ZomatoIN @Zomato no response and no refund yet. Please give me the transaction ID of my transaction that you have initiated. Or tell me how can i escalate the issue.please.
Reported 2020-10-31 08:46:29
@zomatocare I never seem to get a reply from any executive or any response to any of my emails.. I literally got really bad food for the past 3 days and zomato doesn’t seem to care.. please fix this and help https://t.co/FIXdQugnOP
Asad Mohammed @khan5031
Reported 2020-10-31 08:23:00
@Zomato @PhonePeSupport can some one respond on this issue Zomato I have sent email no response for that not even my tweets least bother about my concern.
Reported 2020-10-31 07:58:57
@Zomatocare I have PROBLEM with my On going ORDER. Can you get in touch with me..? This Is INSANE that U HV DISABLED THE CHAT SUPPORT IN MY ACCOUNT. RIDICULOUS!! What kinda SERVICE N POOR PROFESSIONALISM IS THIS..? #Zomato #zomatoloot
Reported 2020-10-31 07:50:55
@zomatocare Thank you@zomatocare. Just received a call from the social media team who immediately activated the promo code and ***ured the feedback is noted so I'm future no similar issue arise .
Reported 2020-10-31 06:52:30
Hey @Zomato what’s your problem with my location?Why don’t you add the delivery option for Keesara-501301? People here are stariving in same way so make it possible!
NM ANIL KUMAR @anilkuamarnm
Reported 2020-10-31 06:13:01
Hey @ZomatoIN I ordered mutton biryani (order No 1823201628) but I received chicken biryani and below image is the proof, please check my issue and replace my item.#zomato #fakezomato #fraud https://t.co/vp9nJde7QR
mohammed imran @ImranImran513
Reported 2020-10-31 06:08:00
Horrible services down order from zomato guys waited since 1 hour and when asked for the order they give multiple reasons @Zomato https://t.co/KSoJIXCuYe
Reported 2020-10-31 05:09:06
@zomato @ZomatoIN Worst support team.U guys didn't give me bill. U didn't deliver exact quantity also for 1/2 kg u guys deliver 1/4kg. Bill is not there.If I didn't get bill copy how should I knw that you delivered my exact quantity? Arrange replacement with bill
shubham sahu @shubham14472154
Reported 2020-10-31 04:01:08
@zomatocare no call till now resolve issue asap
Reported 2020-10-31 03:35:04
Order no : 2027363603
I ordered something and they delivered incorrect order.
Please resolve the issue asap because I need to gift it for someone.
Reported 2020-10-31 01:30:16
@nandanreddy where is the resolution? @anujrathi @swiggy_in @Zomato @UberEats @dominos @pizzahut @Divya_Bhaskar @mymalishka @aajtak @TimesNow @RajatSharmaLive @deepigoyal
Aniruddh Singh (APS) @apsrewa
Reported 2020-10-31 01:26:05
@zomatocare you just tried to justify that delay was expected due to high demand, but that is your problem, and you made me to pay for your problem, on top of that you offered Rs 50 as compensation which I didn't like....
Reported 2020-10-31 01:24:26
@swiggy_in remarkably pathetic services that you have been providing in South Delhi. Even with Super Delivery charges this is the 4th time in 10 days that my friends are facing problem. Pre-paid orders get cancelled automatically without any notice. @Zomato thank God u guys exist https://t.co/zpBSBoW8S8
Atul Aig Rawat @atulrawat74
Reported 2020-10-31 00:39:29
@ArvindKejriwal Zomato is selling expired Ice cream all over Delhi and no one has a problem with it. I hope you've some problems with it.
Rakhi singh @misdaredevil
Reported 2020-10-30 16:36:54
it was found that your agent confused my order with another order and was falsely accusing me of cheating also the information on your app is misleading. as a customer i had to prove that the problem is from your end. is this how zomato handles its customers? @zomatocare
Punit Kariya @KariyaPunit
Reported 2020-10-30 15:15:01
#boycottzomato will not order anything until my issue gets resolved and until you don't understand the value of birthday cake #Zomato
Abhilekh Kumar @abhilekh2k2
Reported 2020-10-30 14:57:38
Spilled food but the support is saying no their issue and system cannot do anything.
Please help so that I will never make a mistake again.. Never to order from zomato.. https://t.co/qvLcK6EfDi
Reported 2020-10-30 14:31:36
Need @ZomatoIN CEO to reach me for their irresponsible answers. @zomatocare taking this issue so casually and putting our life in danger. Instead of taking action on the restaurant manager.. You are arguing with customers!!!!!!! Head of losers think before you speak. https://t.co/UdyESHri8b
Punit Kariya @KariyaPunit
Reported 2020-10-30 14:16:51
#Zomato I have ordered the cake well in advance to get it by 12 and the bull**** service by zomato is still not able to resolve the issue. POOR SERVICE BY ZOMATO
Reported 2020-10-30 13:48:25
@KanchanGupta @ZomatoIN @swiggy_in The cancel gang will stop French kiss to kiss the other opening down there!
Anthony Fernandes @evil_anthony_25
Reported 2020-10-30 13:31:23
@ZomatoIN @zomatocare just like always your support executives can't help. They don't share their names, give me canned responses and tell me to go down and collect order. Why you charge a delivery fee for such a pathetic service?
My order ID: 1168004831, I need this doorstep.
Reported 2020-10-30 12:53:35
@KanchanGupta @ZomatoIN @swiggy_in They will burn down DTC n BEST buses to protest against France
Indranil Saha @indranil__indro
Reported 2020-10-30 12:23:10
@zomatocare Manager of the restro took my number from the executive. We had a conference call yesterday. Issue was promised to be resolved within 10 AM today. Again shared images to restro's official WhatsApp num but I am yet to receive a proper resolution & refund. Please escalate! @Zomato
Nikita Nair @nikitanair96
Reported 2020-10-30 11:58:24
This is so weird @ZomatoIN
Are there restaurants that aren't?
This isn't the 1950,
Has a lot of remanence of segregation.
I don't know your intentions, but this kind of seems offensive.
Fix it please.
Shriram V @ShriramVR
Reported 2020-10-30 11:13:22
@Zomato I have an issue where the restaurant did not deliver some items. Despite the restaurant agreeing they have not delivered the items, your support person Vishwas says "your system" does not allow refund. Another case of extremely poor customer support and experience.
Reported 2020-10-30 10:40:37
@anujrathi @nandanreddy it’s more than 6 hours my issue is not resolved nor received any positive response from your end. @swiggy_in @SwiggyCares @Zomato @dominos @UberEats @pizzahut @timesofindia @TimesNow @News18India
ASHISH AGARWAL @ASHU @ashukasapna
Reported 2020-10-30 09:29:16
Worst service provider swiggy. Closed food dilevery and start garbage pickup. After two hours no service. Shut down Swiggy. We love Zomato Today we know the difference. #ShutdownSwiggy @swiggy_in @SwiggyCares @WeAreSwiggy @SwiggyTech @Zomato @ZomatoIN @zomatocare @ZomatoProHelp
Reported 2020-10-30 07:28:02
I reported an issue with my order as different item as been delivered the zomato didn't contact me and they didn't refund my money @ZomatoIN @zomatocare @Zomato @ZomatoProHelp https://t.co/7c7iPPNXgm
Akhil Reddy🇮🇳 @msdianssmbfan
Reported 2020-10-30 06:51:34
****o @zomatocare @ZomatoIN @Zomato @ZomatoProHelp i need to get refunded of rupees 800+ from ur end its been more than a week as promised to be refunded into my ac but still its not initiated when rise the issue there is no proper response from ur team https://t.co/mfOvI1jXzL
Sandeep Bidakar @sandeepbidakar
Reported 2020-10-30 06:46:21
@zomatocare on yourself you announce anything..But the cash back not received yet. Absolutely you guys failed to address the issue . @Zomato @ZomatoIN
Reported 2020-10-30 05:48:30
@anujrathi ask your team to resolve my issue and what compensation they are able to give me. Also what about my money? @nandanreddy @Zomato
Reported 2020-10-30 05:15:34
@SwiggyCares Issue is not from restaurant side. Ur rider has picked up 2 lunch I have seen it and confirmed from restaurant also. What resolution and compensation are u able to give me make it clear. @SwiggyCares @Zomato @UberEats @nandanreddy @dominos @pizzahut
Hemant Gupta @hemantg5500
Reported 2020-10-30 05:09:39
@zomatocare Wrong order received order id 1924561660 please call me right now to explain the issue 7381956408 @zomatocare @ZomatoIN @Zomato enter order is wrong i placed dry fruits but received somq other items, what you serve to your customers?
Hemant Gupta @hemantg5500
Reported 2020-10-30 04:51:23
@zomatocare Wrong order received order id 1924561660 please call me right now to explain the issue 7381956408
Rahul Tiwari @TiwariRahul28
Reported 2020-10-30 04:35:11
@zomatocare Pathetic Experience @zomatocare, @ZomatoIN Thank You Zomato Care for not solving the issue. I raised the same issue today now and your team have given me half solutions in which they are asking me to contact RBL Bank. Is it relevant?
kimbo Espresso Italiano @KimboItaliano
Reported 2020-10-30 04:01:40
@KimboespressoItaliano is now open and has amazing promotions to offer so head on down to @deliveroo_ae, @zomatouae and @talabatuae to place your order!
#kimboespresoitaliano #kimbocoffee #kimbo #italiancoffee https://t.co/SS82slOgN4
shivam bali @shivam_bali
Reported 2020-10-30 03:55:34
@zomatocare ur chat support is not opening and i have an issue to report asap call me asap else this time i will screw u up
Shahzad Shaikh @shaikhshahzadb1
Reported 2020-10-30 03:36:05
@ZomatoIN @zomatocare since yesterday evening facing issue with making UPI payments. Have tried via @GooglePayIndia @Paytm showing an error reciever currently not accepting Payments.
Reported 2020-10-30 02:53:01
@Zomato response from Zomato when you report some issue with an order, just disable all the offers so they don't come back with complaints again.
The Golden Day of Hinduism @ichroglobal129
Reported 2020-10-30 02:41:33
@ZomatoIN @zomatocare @Zomato Namaste. As you want delete @ZomatoIN Account. So Kindly give the Account. I or you remove all zomato data. So it is not issue. So Kindly give me the Account
Rahul Tiwari @TiwariRahul28
Reported 2020-10-30 02:08:40
@zomatocare Pathetic Experience, Thank You Zomato Care for not solving the issue. I raised the same issue today now and your team have given me half solutions in which they are asking me to contact RBL Bank. Is it relevant?
Mitchelle Monteiro @mishaad
Reported 2020-10-30 01:43:05
@zomatocare Waiting to hear from you about this issue. It’s not done.
Bank of Baroda @bankofbaroda
Reported 2020-10-30 00:58:08
@AmrutAmruta @zomatocare @GooglePayIndia @RBI Dear Sir/Madam, we will make every effort to resolve your issue. Therefore, please access https://t.co/13aEHiQ3px and Direct Message us your concern.