Is Zomato down right now?
(latest update May 27, 2022)

Zomato is a restaurant aggregator and food delivery service that provides information, menus, and user-reviews of restaurants as well as food delivery options from partner restaurants in select cities. Zomato also offers grocery delivery. Is it up or down? Is it down for me? Check the status or Report your issues below!
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rashmi jadon @rashmijadon10
Reported 2022-05-27 15:06:35
I have ordered food from Domino's bia Zomato and i paid in advance and this food was delivered to someone else now it's been almost 2 months still not got a solution ...these people are saying contact to Domino's and Domino's team saying contact to Zomato....no problem solution

Mohit chamoli @Mohitchamoli7
Reported 2022-05-27 14:52:28
Order id 135948577938
I have received wrong order
The restaurant also accept his issue
I have call recording
The swiggy chat support only apologise only
Now I'm highlight this case on social media
@swiggy_in @SwiggyCares @swiggydesign @SwiggyTech @zomato @zomatocare @UberEats https://t.co/ATzslgpuxd

Aon Raza @aonraza
Reported 2022-05-27 14:26:20
@zomato the customer service does not understand the problem and no way to escalate at all, they are saying refund amount is 24 when they charged 475aed #badcustomerservice https://t.co/JjwmgNhSDE

Sachin Meher @SachinM9090
Reported 2022-05-27 14:24:07
@zomato @zomatocare guys you should work on your ux. After sending incorrect items, you are asking me to write mail to you regarding that. Better if you can work on your chat bot so that we will get option to talk to customer care if chatbot can't resolve the issue. Really pathet

Shreyash Mane @ShreyashMane15
Reported 2022-05-27 14:06:00
@zomato @MojoPizzas I placed an order at 9:21 and outlet is 3Km alway from my place and yet the order was delivered at 11:10..does it takes 2 hrs to deliver...worst service ever.. and this is how the chat team response even after telling the issue still asking how can we ***ist. https://t.co/DCuHOsHtw4

सुशील तिवारी @biggtoss
Reported 2022-05-27 13:53:10
@zomatocare Issue is not only with packaging. U people are delivering expired goods in unhygienic manner. Bcoz @zomato a single restaurant can b listed in numerous name. Evening a beef selling restaurant has pure veg tag. @deepigoyal

manikanta @princemani91
Reported 2022-05-27 13:49:46
@zomato @deepigoyal worst service worst customer care worst food delivery app. It's better to order from some other app Ike @swiggy_in rather than zomato. one executive couldnot resolve problem and he speaks nonsense and makes customer angry with his idiotic response. https://t.co/iuTx37SgSV

Anurag Singh ☀️ @SrAnuragSingh
Reported 2022-05-27 13:48:19
@zomatocare status is showing as issue is resolved

Anurag Singh ☀️ @SrAnuragSingh
Reported 2022-05-27 13:47:32
@zomato @zomatocare totally disgusting behaviour... Not even listening to our problem properly.. left the conversation without resolving the issue.
Very bad service https://t.co/0yGQ6uOpOM

Amit Gandhi @Shibaa15318
Reported 2022-05-27 13:47:15
After @zomatocare executive got transferred I had to explain the issue again. How frustrating..
@zomato not expected such service for a pro customer

Dipanshu @DipanshuSaini0
Reported 2022-05-27 13:44:13
#ondc Is A Great Idea I Didn't Know How They Will Solve The Problem- But I Am Sure About One Thing #ONDC Will Be A Transfer OF Power's From Big Names Like Amazon Flipkart And Zomato etc. To Government.🚀

Harsh Bindal @HarshBindal_
Reported 2022-05-27 12:56:25
@zomatocare You guys don’t even have a live chat or call support..such a lame app. Person is sitting in hunger and you guys are asking to email the issue which has an SLA of 24-48 hours.
Ridiculous!! @zomato
@swiggy_in You Rock!! @SwiggyCares 👍🏻

kapil @kapil22037566
Reported 2022-05-27 12:51:03
@zomatocare @zomato Hi I had some issue with my order. I was chatting with the agent sagar, he closed the chat without giving me resolution. Please take an action against him n also the roll was salty, cold and was not baked properly. Kindly do the needful.
4077252532, https://t.co/j1FfzsFPnS

Arun Patel Rodda @ArunRodda007
Reported 2022-05-27 12:36:42
@zomatocare No body is ordering from zomato just for ₹50 promo code. Ridiculous giving a promo and closing the issue

P. Ashwat Kumar @ashwat01
Reported 2022-05-27 12:31:29
@ZomatoProHelp @zomato @zomatocare I got a two back and the lady who spoke said we have solved you issue but the issue still not solved.
I THINK IT'S TIME TO SAY GOODBYE TO ZOMATO FOREVER.

Saami Najam @SaamiNajam1
Reported 2022-05-27 12:29:36
@zomatocare ****o, I am unable to apply any promocodes in my account. Can you plase check why it's happening repeatedly in my account.
I can provide my account details to solve the problem.
Thanks in advance! https://t.co/jgrqUIkivL

Rajib Laskar @RajibLaskar7
Reported 2022-05-27 12:11:01
@zomatocare My zomato account has been disabled from applying promocode without any reason.Please fix the issue

Ankit Malhotra @MrAnkyTheRapper
Reported 2022-05-27 11:56:49
@zomato @zomatocare after launching IPO they have started looting people and making fool of people. Restraunt doesnt deliver an item and then they blame rhe customer and customer support just disconnects on their own and mention issue as resolved. #Cheaters

Burhaaaan @Burhaaaan7
Reported 2022-05-27 11:56:08
Hi @zomatocare @zomato my issue is still not resolved.

AJAY CHAUDHARY @poniaajay
Reported 2022-05-27 11:42:21
After seeing my messages. @zomato your executive stop replying and they did not resolv my problem. https://t.co/EvKNFAPSgb

sumit srivastava @i_am_sumit_sri
Reported 2022-05-27 11:36:13
@zomatocare My biryani price was 289 and i called yr customer care that i am going to throw it dustbin because it has a bone. And you only give coupon of 100. More than that coupon code as always available. It is major issue to serve bone my money was to totly wasted dt give coupon.

Deepak Sanwal @DeepakS48984201
Reported 2022-05-27 11:24:49
@editionbyzomato Hi team please ***ist in resolving the issue at the earliest.

Syed Rukhsar Fatma @Rukhsarfatma17
Reported 2022-05-27 11:15:08
@zomato shame on you guys. I have been trying to raise an issue with you for 3 days now. No reply to the emails, no help over the chat support. Simply outrageous

Dakshan @Dakshan123
Reported 2022-05-27 10:22:06
@zomato I'm really not satisfied with your support executives. I have spoken to 8 of them for past 12 days and still my refund of dining bill at restuarent is not initiated. You guys don't follow up and expect me to reach out and explain to each person to resolve my issue

Swapnil Kaushik @swapnil_cule
Reported 2022-05-27 09:51:12
@zomatocare What the heck just happened?
My issue wasn’t even resolved!!!! https://t.co/NtShTDIwzj

Illogical_Mind @tweet_chet
Reported 2022-05-27 09:48:31
@zomatocare Its more than 20 days, ithe problem has not resolved!

Y Krishna Jyothi @ykjyothi
Reported 2022-05-27 09:39:38
Partnership is always 2-way. What these platforms are doing is mere EXPLOITATION! Next time you look down upon a delivery partner, remember that they're satiating your hunger @ the cost of their dignity, rights & lot more. #gigworkers #Zomato #Swiggy #Ola #Uber

Sachin Sundar @SachinS23550196
Reported 2022-05-27 09:27:19
@zomato @zomatocare @ZomatoProHelp I have been chasing on this issue from afternoon and have not got a resolution. The delivery agent has made a fraud by closing the delivery status as delivered and took the food. Challenged me to try to file a complaint. His number 8939706373.

Nikhil Sharma @heath459
Reported 2022-05-27 09:19:39
@pizzahut @zomato @zomatocare @consumerforum_ @jagograhakjago some action should be taken against this. This very disappointing and a very bad experience. Will be discontinuing using @zomato and will start using @swiggy_in @DunzoIt

Nikhil Sharma @heath459
Reported 2022-05-27 09:16:44
@zomato your chat ***istant was not responding properly and later she disconnected me without even asking if my issue was resolved or not. And when i asked her to call me since i was fed up of explaining same thing again and again this 5th time I’m explaining https://t.co/WIWzs0tVI8

Nikhil Sharma @heath459
Reported 2022-05-27 09:13:46
When i shared my problem with @zomato they should be doing something and they responded like this please tell me whose fault is it @pizzahut the food was cold and the bread was hard. Was that your fault or the one who delivered after 45-50 mins. @consumerforum_ help me in this. https://t.co/uM6kx4DhGg

Sayok Roy Bardhan @Sayok4u
Reported 2022-05-27 09:02:22
Wanted to thank @biryanibykilo who not just apologised for delivering a broken Biryani Earthen Pot on my Mother's Bday but came back with a replacement + complimentary Firni as well
Thanks to Santosh Jaiswal @biryanibykilo Kolkata. @zomato learn from this!

Abhishek Khaitan @abhi_9827
Reported 2022-05-27 08:59:30
@zomatocare Stop repeating same response on every issue of quality ,having no control on food preparation by restaurant,u can't give Everytime this same response & escape,Why you not blacklist such restaurant or replacing food if we r getting bad old stock food,value customer💰,@deepigoyal

Biman Samanta @BimanSamanta13
Reported 2022-05-27 08:51:26
@zomatocare My ID FE1448832 TERMINATED HOI ACHE KINDLY ACTIVATE KORAR BABOSTHA https://t.co/ATplY8Zajl MAINTAIN KORTE POCHUR PROBLEM HOCHE.AMAR PHONE NUMBER -9232080884

Srinivas vittal @akrnsv
Reported 2022-05-27 08:50:57
@Moneylifers People forced SEBI to list Indian start-ups apparently FIIs are getting the most profits but the truth is that those FIIs are basically dumping these stocks in Indian market. Look at Zomato who suddenly stopped giving out promotions let's see Q2 sales to see how sales went down

ಸೂರಿ 🇮🇳 @Indicsouth
Reported 2022-05-27 08:49:36
Is this person aware that the F&B industry generates employment for millions of people esp across tourism destinations ?& contributes to GDP?
Inflation affects progress
Sw & Zomato provide employment for thousands
@DrAmbardar @urmispeaks
@_ayu_19 @sujathapai09 @Shuchi1Pavak1

ಸೂರಿ 🇮🇳 @Indicsouth
Reported 2022-05-27 08:45:01
@Angelic_Quest -Is this person aware that the F&B industry generates employment for millions of people esp across tourism destinations ?
Sw & Zomato provide employment
Is this person this ignorant ?
I am shocked @NonwokeBong follows this person

Rakesh Purohit @rockythewrp
Reported 2022-05-27 08:35:46
@zomatocare If u guys are not interested in resolving the issue then why the **** u ask for details ?

Sagar @Sagar58638462
Reported 2022-05-27 08:35:17
@zomatocare bad service shut down your service

Saffron Tigress 🇮🇳 @Angelic_Quest
Reported 2022-05-27 08:30:59
Never ever used swiggy and Zomato or any other such app.
But yes inflation is there.
You can't keep your eyes closed.
It's not only lifestyle change.

Saffron Tigress 🇮🇳 @Angelic_Quest
Reported 2022-05-27 08:28:47
Never ever used swiggy and Zomato or any other such app.

Gyayak Jain @GyayakJ89545023
Reported 2022-05-27 08:24:48
@zomato
Worst Service and Customer care I've ever experienced like I ordered food today only and food was stale i complaint about it too but they didn't solve my problem.
Never recommend

Pruthvi Raj Kota @Pruthviraj864
Reported 2022-05-27 08:24:21
I have just ordered food from @zomato and received stale food The order was 3 chicken Shawarma for a price of ₹410.97. And when we wanted to report the issue to @zomatocare rep name Vasanth he initiated a refund of ₹204.00 and told us only 50% of the payment can be refunded

HANUMANTHA @HANUMAN07661952
Reported 2022-05-27 08:16:40
@zomato i need justice for this illegal system running without Zomato office and TL support .shut down the company or give us proper support 😡 https://t.co/uwJi9TpqBE

Gudiya @Gudiya27411618
Reported 2022-05-27 07:44:10
@zomatocare The issue is apparently not concerned with @zomato but i have ordered from a place with 'zomato ***ured quality'
Such a unhelpful response. I regret ever choosing #zomato

Vaishakh Nair 🇮🇳 @Mr_Nair_V
Reported 2022-05-27 07:14:03
****o @MobiKwikSWAT @MobiKwik .
I had 2 transactions that failed on Zomato on May 20, 2022. You guys issued a refund for only one of them & closed my ticket stating issue was resolved. It has been pathetic experience with Mobikwik. Payments fail on most of the transactions. 1/2 https://t.co/ED7Sv1XqQH

Manpreet Singh @manpreet_0212
Reported 2022-05-27 07:13:57
@zomatocare Would be great if rather than saying in private reply that issue is addressed, you address it and give me some proof and details..

Naveen Kumar @Naveen_kumarDK
Reported 2022-05-27 07:10:13
Zomato is very irritating.
#bycottZomato #stopservice #cheaters #fraud #CustomerExperience
Again I'm facing same issue #zomato @zomatocare @zomato

Suhail / سهيل @suhailqasmi
Reported 2022-05-27 06:57:03
Hi All,
I need a guidance to file a complaint against @zomato .
The food delivery company has failed to address my issue related to an expired item delivery.
I tried https://t.co/UCShrXIm6B , but it seems not helping.
@Vakeel_Sb @mynameswatik

Rupal Arora @rupalarora0669
Reported 2022-05-27 06:43:09
@SwiggyCares the order was totally different i order fish curry butter naan but i got chicken curry and plain naan and Swiggy executive cant help very bad experience just forget Swiggy and use Zomato every time this app having problem and we are suffer just bcz or this we stuck https://t.co/vlitfJ79jV
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