Is YOU Broadband currently down? Live Status and Outage Reports

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Mohit Bansal @Er_mohitbansal

Reported 2022-11-26 06:27:15

Surprise!!!!!! So finally @youbroadband I found the issue with internet. Could you please fix this now. https://t.co/eV1mwRvbyz

Pranay Samala @pranay_samala

Reported 2022-11-26 03:12:36

@youbroadband How long will it take for you guys to issue the refund amount once disconnection request is made?? Its more than 2.5mnts for me and I'm still waiting. I keep sending emails for custcare and only response I get is - " our finance team is working on it". Cust: 1921948

Gaurav Mahajan 🇮🇳 @iGauravMahajan

Reported 2022-11-26 02:12:51

@TRAI @PiyushGoyalOffc @nch1915 @consumerforum_ Been complaining abt @youbroadband since Oct. They dont resolve d issue & close complaint without confirming if issue is solved. They hv closed complaints registered on https://t.co/A0CpqsRLPY the same way. @ViCustomerCare #NoBrand https://t.co/CrURs8lzcy

फायदेतज्ञ बापट सर सपोर्टर 😹 @_batman9

Reported 2022-11-24 07:16:29

@youbroadband internet is down since morning in Baner Pune. Do you have any update? No one from your team is picking up phone.

Aniruddh Prabhu @prabhu_aniruddh

Reported 2022-11-24 07:04:31

@youbroadband I'm going to sue your *** if the problem doesn't get solved by tomorrow end of the day! I've collected data from at least 38 customers of you based in Pune who have issues with your service! Best of luck!

Rajesh Singh @bhaaratrakshak

Reported 2022-11-20 05:17:21

(4 updt) Fnally @youbroadband snt thr engnrs 2day aftr mltpl flwups who wr abl to restore net in jst 5-7 mins. For ths mch wrk they took 2 dys (to snd thr engnrs). Frm prpd period of 30 days, I lst 2 days & sch thngs hv hppnd multpl times. Who'll compensate for it @youbroadband ?

Sushant CHAKRABORTY @Swankydisc

Reported 2022-11-20 05:08:49

@youbroadband #youbroadband #pathetic #customersupport #connectivity #WiFi I am awaiting resolution for more than 12 hours. Worst customer support ever seen. Please resolve the issue on priority https://t.co/ZSjk85v39h

Sushant CHAKRABORTY @Swankydisc

Reported 2022-11-20 05:05:09

@youbroadband I am awaiting a resolution and a response for more than 12 hours..Please resolve the issue on priority https://t.co/9tmEWANpMh

Rajesh Singh @bhaaratrakshak

Reported 2022-11-20 02:06:42

(3rd updt) So if you have taken @youbroadband connection then pls remember that they don't work on Saturdays and Sundays, They don't even reply on these days. Any issue reported anytime on Friday may be looked upon next week only. Till they reply u need to wait patiently, wow!

Rajesh Singh @bhaaratrakshak

Reported 2022-11-19 15:34:01

(2nd updt) Contacted @youbroadband (so called) cusmr care; the lady said they usuly take 24 hrs to reslve n issue once it's raised. Upon infrmng her tht the issue ws raised on 18th Nov, she said it will be reslvd in 24 'working hrs'. Nw I m wndrng what's da defntn of Wrkng hrs?

Rajesh Singh @bhaaratrakshak

Reported 2022-11-19 15:32:43

(2nd updt) Contacted @youbroadband (so called) cusmr care; the lady said they usuly take 24 hrs to reslve n issue once it's raised. Upon infrmng her tht the issue ws raised on 18th Nov, she said it will be reslvd in 24 'working hrs'. Nw I m wndrng what's da defntn of Wrkng hrs?

Rajesh Singh @bhaaratrakshak

Reported 2022-11-19 15:29:06

@youbroadband contacted ur (so called) cusmr care; the lady said they usuly take 24 hrs to reslve n issue once it's raised. Upon infrmng her tht the issue ws raised on 18th Nov, she said it will be reslvd in 24 'working hrs'. Nw I m wndrng what's da defntn of Wrkng hrs?

Rajesh Singh @bhaaratrakshak

Reported 2022-11-19 02:33:41

@youbroadband; since last >24 hrs thr is no Net (complaint # 2022111814438), & ur concernd engineers not evn respondng as in whn ths issue will be resolved. I tried callng him bt he disconnctd d call hence I m forced to escalate here. Honestly, your customer service is pathetic.

Vodafone UK @VodafoneUK

Reported 2022-11-15 03:45:13

@nickduthie Hi Nick, thanks for getting in touch about you Broadband. So that I can look into the outage you mentioned, can you please DM me your full name and account number? Just tell the Bot "Message an Advisor" and you'll be connected to the team! Ben https://t.co/zZC6gT8CrS

amit anand @anand_aadyaa

Reported 2022-11-14 11:39:33

@airtelindia @Airtel_Presence @airtelnews #airtelceo #gopalvitthal just wanted to tell you broadband service is in outage since 12th nov and engineers not able to resolve. Your call centre has no answers. Outage is not broadcasted but of users suffering in Koradi Nagpur,

Santanu Ray @raysantanu

Reported 2022-11-14 10:47:57

@virginmedia could you please resolve you broadband issues in one go? It has become a regular occurring that there is no wifi at home. You are becoming same as the rest of the broadband providers. Resolve the issue. Customer from Caterham, Surrey. #broadband #virginmedia #sky

Dhaval Galchar @dhaval_galchar

Reported 2022-11-13 04:17:02

@youbroadband worst service in Surat and worst internet provider company ever. I am facing slow speed issue since 1 months but no engineer or you broadband employees has responded it. They only call thrice in a day for renewal of plane but no one has intrest in service.

Dhaval Galchar @dhaval_galchar

Reported 2022-11-13 04:15:00

@youbroadband has worst service in Surat. I am facing slow speed issue since 1 month but no response from You broadband Surat team. Some of the employee only sends renewal messeges but not take any responsibilities.

yashwanth @yashwan95937956

Reported 2022-11-12 05:06:55

Can you please address this issue ASAP @youbroadband #youbroadband #ubroadband

Gaurav Mahajan 🇮🇳 @iGauravMahajan

Reported 2022-11-10 22:13:38

[2] Registered same complaint against @youbroadband 4 times. The company disposes off the complaint without sending any technician to resolve the issue or without even bothering to call to confirm if the issue is resolved. @TRAI @jagograhakjago @PiyushGoyal @PiyushGoyalOffc

irfan patel @irfanpatel1990

Reported 2022-11-08 20:32:25

@youbroadband internet down since 2 days. Pathetic service..Please restore asap. I will recommend to my society folks not to opt for Youbroadband. Refer screenshot and location for area details. https://t.co/86KOQmLKLF

The Siddharth @Urban_Shepherd

Reported 2022-11-08 10:30:23

@youbroadband i am tired of your pathetic service. Raises complaint many times no engineer solved my problem. They close ticket by themselves from your end without actually solving problem Will stop your subscription from next recharge https://t.co/vQ6jmchid4

manish patil @AManishPatil

Reported 2022-11-08 07:11:53

and when I tell the customer executive to take any required steps or needed action for this because it is happening every time but no one listens from your end. FYI: Our whole society facing this major issue @youbroadband (2/7)

JavidShah @Javid37473329

Reported 2022-11-07 06:47:46

@youbroadband shameless!! We are facing problem internet connection not working since last 45 days no any manager replying or also technician not pick the phone Account number :2077585 https://t.co/d9wY4uIVzM

Laxman Sirvi @laxman4034

Reported 2022-11-06 02:49:51

From which country your engineer is coming that he not able to visit from last 5 days.. how many months he will take more to reach and fix internet issues. @youbroadband https://t.co/kVoWJxjgQk

Jay sukhwani @Jay_Sukhwani22

Reported 2022-11-05 07:24:17

@youbroadband your network was down for 5 days and service person came and now it's fluctuating for 4 days.please look into it https://t.co/z***6hZiqf

Chaitanya @hellochay_

Reported 2022-11-04 11:35:20

@youbroadband worst customer service ever. Since 3 PM my wifi was not working. I called their engineer to complain about the issue. He's not responding to my calls. I called their customer service they told the problem will be resolved in 30 minutes. No update from them (1/2)

Nagoor Riyaz Khan A @RiyazNagoor

Reported 2022-11-03 09:16:01

@patel7296 @youbroadband @GTPL_Care @GTPLHathwayLtd @VodafoneGroup Hi Sir sorry for the inconvenience do share your registered contact number and account number with us via DM so we can resolve your issue on priority.

Ronak Kurpe @ronu_baba

Reported 2022-11-03 02:44:49

Since last 20mins I’m on a call with @youbroadband SN RM Khusbu Tanden says she doesn’t have authority to escalate my issue to higher team, my internet is down & RM comforts me by saying wait for 24 working hrs so we can arrange a Tech guy. Such a lame support @VodafoneGroup

Shehzad Rana @shehzadcse

Reported 2022-11-01 08:00:26

@youbroadband, I have your internet at my home, My internet has stopped working since 22/Oct/2022 I have registered a complaint twice once and everytime your invisible engineer closes it without resolving it. COMPLAINT NO: 2022102900168 Relationship No. : 1911502 Pls fix it..

Sham Waghmare @Sham_Waghmare

Reported 2022-10-30 23:50:32

As very old customer,sorry to see @youbroadband crumbling, it goes down every alternate day, will not be renewing it at the end of my current 6 month subscription. @airtelindia @JioFiberVoice feel free to get in touch for new connection.

Namrata mansukhani @namrataparu

Reported 2022-10-30 08:47:05

@youbroadband is the worst service I have seen. One I have already recharged and they show I havent. 2 I have complained about the exisiting plan not working that supposedly expires tomorrow atleast 20 times now and they close it without even solving the issue! @consumerforum_ https://t.co/AyXgkXbOCh

Mark Hankin @8gzd8k76nM

Reported 2022-10-29 05:36:25

@TjChaloner @SkyHelpTeam @SkyUK @OpenreachHelp I mean its a streaming service… so surely when you read that you realised that if you broadband is down so will that, like literally everything else in your house that uses the internet you silly goose

Sky Help Team @SkyHelpTeam

Reported 2022-10-28 04:28:08

@astaffa Hi there, if you are a Sky Mobile customer and you have Sky Broadband Boost, 2GB of data is added to your Sky Mobile Piggybank when you broadband goes down. You can find out more about this here https://t.co/SDBiv4pjcM Thanks, Becca

Nitin Lambat @LambatNitin

Reported 2022-10-27 01:23:16

@youbroadband @youbroadband your customer care is very fast 😂😂…This issue is still unresolved

himanshu rai @himanshu3393

Reported 2022-10-26 13:26:02

@youbroadband worst in the market #people #vodafone #IDEA Since 7 days my Internet is not working and no one has addressed the issue Every time you call they will say we have escalated but god knows to whom they are escalating No one is picking up call All **** at one place!

Mohit Rawal @Mohitrawal33

Reported 2022-10-23 00:40:08

@TRAI @youbroadband My internet is down and no one helping, I’m working from home and YOU is the worst internet. No one answers, no one shows up to help, worst nightmare.

Amrit Poon @amrit_poon

Reported 2022-10-22 05:42:11

@youbroadband Hi. My broadband services have been down for almost 24 hours and not even customer care has an ETA. Can you please provide an ETA for services to be resumed?

Nisarg Khandekar @imnotnis90

Reported 2022-10-21 03:26:33

@youbroadband your services in Ahmedabad - Shyamal Cross Roads area is absolutely pathetic. You’ve been looting from local residents. Broadband is down 90% of the time. @youbroadband is shameless @jagograhakjago

Rashmi.Devli @DevliRashmi

Reported 2022-10-21 01:31:08

@youbroadband, Pathetic support service. Raised a request that Wifi Connection is not working since past 4 days. Mailed multiple times and called too. But there is no ETA on the issue resolution.Relationship number is 2154541.Can you please fix it ASAP? Req no is 2022101814650

En Vague @SahilPatki

Reported 2022-10-20 04:27:02

@youbroadband Do you guys even have people working on the ground or just in the call centre . My issue has not been fixed for 3 days

Ashish Narendra Gotephode @AshishNGotephod

Reported 2022-10-18 13:25:42

@youbroadband I have raised TT 2022101213064. Since 7 days no internet. Customer care and engineers are just stalling. Even Nodal/ Grievances officer can not resolve the issue. Such a pathetic service. #3rdcl***YouBroadband

Aarti Sharma @AartiSharma0404

Reported 2022-10-18 09:40:33

@youbroadband quality of your internet service is degrading. You guys only ask for payment of subscribed plan on time but on-time problem-solving related to your services is not a part of your subscribed plan, please have it #badCustormerService #badCustomerExperience

Afjal.husen @Afjalhu64738688

Reported 2022-10-17 09:10:46

@youbroadband Poor service do not very bad service 15 days no reply not problem resolved https://t.co/fkYownULsb

Parimal Polawala @polawalaparimal

Reported 2022-10-15 00:48:08

@youbroadband We are given a complain last 2months again and again but our problem was not system generated given m***age your problem is solved 🤬 solve your company not solve our problem ? Say yas or no? Mo.9979264765

Priyank @aimtobeaceo2030

Reported 2022-10-14 03:11:17

@youbroadband1 @youbroadband One of the worst internet service provider, given second chance to you but it was a mistake. I recommend never go ahead with YOU it cares for there self and try to cheat by saving there data everyday basis on cutting down and mention as Schedule Ma

Narendra_ram @Narendr87941095

Reported 2022-10-14 01:49:18

@youbroadband Our area has a connection of 150+ customers facing issue everyday but no one responds or no one cares- Area manager Uday -+91 90632 69598 area incharge - Anil - +91 81259 75859?? Why don’t you pick up customer calls? You call us for monthly recharge but why not now?

Mandela Kiran @WhaddaGuy

Reported 2022-10-14 00:49:46

@ViCustomerCare @youbroadband it has been over a month since your team has been saying they will fix the wires as they are hanging dangerously. You need to get this asap before we ask BMC to get involved. Your area guys have been ignoring calls and messages. Fix it today

manish patil @AManishPatil

Reported 2022-10-13 06:00:05

Hi @youbroadband I am using your services from last 2 years but from last two months it is not working as expected. On every week it stop the internet service and after complaint still not fixed the problem on same day. Check the attached screenshot and please help me in this. https://t.co/CeSBIXIvwr

Rajesh Shadija @ShadijaRajesh

Reported 2022-10-12 08:56:34

@youbroadband 2022100813347 from last 5 days issues is not solved no one is there to help pathetic service. Pls call will explain entire issue about the pathetic service. Pls help me to solve my issue thanks

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