Is YOU Broadband down right now?
(latest update April 16, 2021)
YOU broadband is an internet service provider in India. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Jay K @tingaltawal
Reported 2021-04-16 13:10:06
@ReheSamay @HoeZaay @youbroadband Jose ka ek tweet>>>>> all your tweet combined on this issue
Rishi @Rishi84205948
Reported 2021-04-16 12:25:05
@ReheSamay @youbroadband @airtelindia Samay to @youbroadband please internet fix kar do :
@youbroadband :Nothing will happen .Fck urself.
lol π€£π€£
Abdul Quddus Ansari @aqansari90
Reported 2021-04-16 02:27:11
@youbroadband Youbroadband account No.- 1208651.
Sir, issue were SPEED. My plan is 100 Mbps abd I am getting below 15 Mbps just. plrase do at your end.
Manva Pradhan @pradhanmanva
Reported 2021-04-15 01:12:12
@youbroadband I have been trying to contact customer service since 3 days now, they have time and again turned me down or hung up on me. This is preposterous and totally unprofessional on your behalf. So many issues in your service has made me look into alternate services.......
Vicky Patel @VICPATEL21
Reported 2021-04-13 11:39:51
@youbroadband My self Vicky Patel resident of Surat Gujarat.
I am facing speed decrease issue from last 1 week and after 9 PM at night I am not able even watch videos.
I have complaint to your local staff they are not providing solutions also call to your customer care 3 times.
Vikrant Latkar @vikrantlatkar
Reported 2021-04-13 01:49:14
@youbroadband @DoT_India @TRAI @VodafoneIdeaIN
Pl help with freq reoccurring latency & connectivity issue to 8.28.7.20 & https://t.co/PdNQ6MWkLp
Request no. 2021041213512
DOTEL/E/2021/11711
Cases are closed by isp /wo resolving
@punedaily @ETNOWlive @htTweets @DeccanChronicle
Aditya Dhakras @abascantus
Reported 2021-04-12 22:26:17
@youbroadband no Internet since morning and thereβs no way to get in touch with your customer care. This outage has happened twice in a week. ****tiest ISP ever seen.
Sourabh Marathe @archsourabh
Reported 2021-04-12 10:45:19
@youbroadband your service is down since 3 days..Just getting update saying service affected...Would be restored by so and so date...
It's not 3 days...How do you address this?
SahilPotdar @SahilPotdar7
Reported 2021-04-12 10:28:15
@youbroadband I have a net outage for half the day since last 10 days. If I raise a complaint I am told that the complaint has to be closed as the issue is resolved. But its not resolved. Please stop forcing your engineers to wrongly close complaints just to meet SLAs.
Mayur Gaidhane @Being_mG
Reported 2021-04-12 09:48:03
So here is the update... @youbroadband what is this? Fron last 3 days facing this issue. Whether r u serious about your service or not? This has happend 2nd time in a month. https://t.co/3b2nbafYKj
Saiprakash @Saiprak83037080
Reported 2021-04-12 00:23:41
@ACTFibernet Complaint raised on Saturday at 7.19am.till now no one has resolved the problem worst internet provider in india.guys dnt prefer @ACTFibernet go for other broadbad services like @HathwayBrdband or @youbroadband. https://t.co/XVRBSsc65e
Sachit Srivastava @SachitRS_
Reported 2021-04-08 10:56:57
#vodafoneidea your services are #horrible, using your broadband services, the Internet is down since 4 days, no response. And the worst part is your call center
@youbroadband
@VodafoneGroup
Hrishikesh Kamat @HrishikeshComet
Reported 2021-04-08 02:07:34
@youbroadband my office internet connection is down since 48 hours. Have raised 2 complaints via app and customer care number. Still no service engineer has reached. Kindly let us know if the issue will be fixed or no!
Sai mahesh @Saimahe89286124
Reported 2021-04-07 15:13:50
@youbroadband Till now I have contacted the customer service many times for the invoices for those payments.But no customer executive has solved my issue, moreover the option for downloading the invoice was also removed from the account.Such a poor customer service I had ever saw
Vinay Thakkar @CsgRag
Reported 2021-04-07 08:50:37
@Airtel_Presence @Airtel_Presence At last got call that you are going to resolve my problem. Thanks for your prompt service, you just took 12 days to resolve my problem. But I am not ready to join Airtel back again. @youbroadband and @JioCare have provided me prompt service and connection.
SriTeja Jeedigunta @sritejj
Reported 2021-04-07 07:48:18
@youbroadband Dear you team, are your customer service team members educated? Do they understand English? I have been issued a wrong "Invoice" with blank description field and I have been following up for 2 months and my issue remains unresolved. How fair is it? @ViCustomerCare
Badal Nayan Bharatia @bbharatia
Reported 2021-04-06 14:02:13
@youbroadband @DoC_GoI @DoT_India having speed problem during day time 8am to 8pm only 2mpbs. Have complained several times. Night 8pm to 8am Speed get reset to 50mpbs on daily basis. Unfair business practice. Call me on 99259-20000.
Prasad @prasadpingale08
Reported 2021-04-06 11:23:44
@youbroadband
There is outage of internet everyday. Even after raising complaint the issue is never resolved immediately.
From morning there has been no network at all..severely affecting our lives and work in this lockdown
bunnyππ @BrisHan1022
Reported 2021-04-06 10:02:21
@youbroadband Your service is too bad. I made lot of technical report to your customers care they told me problem will resolve within 48 hours. I am facing problem since 5 days but it can't resolve till now. I think you have to looking this matter. #YOUBrodband #TRAI @TRAI @youbroadband
bunnyππ @BrisHan1022
Reported 2021-04-06 09:57:15
@youbroadband Your service is too bad. I made lot of technical report to your customers care they told me problem will resolve within 48 hours. I am facing problem since 5 days but it can't resolve till now. I think you have to looking this matter. #YOUBrodband #TechnicalIssue @youbroadband
Parivartan4excellence @Parivartan4exc1
Reported 2021-04-06 07:44:04
@youbroadband Very poor customer service , not a professional https://t.co/ZVMUcerKpw support from last seven days , internet is down. No response to call, no expected time for resuming service. Very very very bad service
Santosh Jha @jhasanto2003
Reported 2021-04-06 07:41:31
@youbroadband my internet is down since last 7 days but no action is visible except CC team says matter escalated from last 5 days. Is this the service we can expect from @VodafoneIdeaIN
Jay @DetainedDev
Reported 2021-04-06 05:08:40
@youbroadband For last 1 year, whenever I complaint, I get absolutely no response.
I believe, they just see the connection is working and close the issue without even contacting me.
And connections drops every 10-15 mins. Pathetic speed. I want my 6k back.
#Vodafone #internet https://t.co/wCoW9wf1yU
DR ANAND SATHE @drapsathe
Reported 2021-04-06 00:38:19
@youbroadband
SERVICE IS VERY PATHATIC NET CAN REMAIL DOWN FOR 7 DAYS COMPANY DID NOT BOTHER TO RESTORE AT ALL HORRIBLE SERVICE
Alexandra JoJo @Winks93
Reported 2021-04-05 23:24:29
@nvavadiya @youbroadband Please fix for @nvavadiya for good customer service
Nirav Vavadiya @nvavadiya
Reported 2021-04-05 22:40:36
@youbroadband please help me to fix my issue
Paarth @paarthvys
Reported 2021-04-05 12:17:50
@ViCustomerCare Can You Resolve This Issue ???
Pathetic Application, If You Cannot Manage @youbroadband Properly Why You Bought It ???? https://t.co/VzcRjpLRoW
Soham Agarwal @sohu1234
Reported 2021-04-05 10:36:31
@youbroadband why in the word only you broadband has a fiber cut every week and the net is down for 1-2 days every week! Pathetic service! @rsprasad @DoT_India
Alistair @Alistai26113179
Reported 2021-04-05 10:32:18
@youbroadband my service request 2021040403969 was cancelled without any resolution. There is internet outage for more than one and a half day
Aakash Modale @aakashmodale
Reported 2021-04-05 08:57:45
@ViCustomerCare this is how you executives respond without even reading the issue. @youbroadband is not responding to my concern since 10 months. @TRAI please help. https://t.co/3tkhlKvlkW
PravinG @pravinmg
Reported 2021-04-05 07:28:08
@youbroadband everyday services are down https://t.co/d8eLn2ff1M
Nirav Vavadiya @nvavadiya
Reported 2021-04-04 12:26:19
@youbroadband my plane is 50mbps and speed is less than 5 mbps. Done several complains and no effort to fix. You guys are forcing me to chose Jio broadband π
https://t.co/GdWjNtslDQ
Akshay Bhalerao @akshay_bhalerao
Reported 2021-04-04 03:35:55
@youbroadband I was supposed to get switched from Idea broadband to You broadband on 1st April. It's 3 days past l and yet the connectivity is down. Please let me know if you can provide service or I should switch to another provider.
Thomas Hamilton IV π @tommy210254
Reported 2021-04-03 16:43:39
@darrengrimes_ Thought that you broadband was down?
Dhananjay @Dhananjay1106
Reported 2021-04-03 15:13:24
@youbroadband I paid 5000 ra for renewal and my net is not working...no one is coming to fix the issue..mare you looting people just like that
Rai @ChakuRohit
Reported 2021-04-03 13:52:19
@gd5ingh @BandBajaateRaho @roshanmishra211 @ACTFibernet @ActivistOnjob @youbroadband Thats true , every single day switch is down
Soham Chowdhury @SohamRenovatio
Reported 2021-04-03 13:13:36
@youbroadband Could you let me know what is the time now ?
Being such an insensitive organization during WFH and horrendous service will tarnish the name itself. Good luck.
Pro tip: PLEASE Don't regret the inconvenience. Fix it !
It's not like I am getting the service for free. https://t.co/19u2qlgPPI
G.D. Singh @gd5ingh
Reported 2021-04-03 12:38:39
@roshanmishra211 @ACTFibernet @ActivistOnjob @BandBajaateRaho @youbroadband Please don't get installation done. They have crappiest internet of all. Internet is down every other day. In response to that they just keep giving automated replies. My internet is down for 4 days in last 8 days. You are better off with some other provider.
gaurav londhe @gaurav543216
Reported 2021-04-03 09:21:42
@youbroadband user name ga5368 itβs been 3 days I am facing problem with Internet no customer support ***ociates able to help me. We trust in your company that you will provide uninterrupted Internet and you guys are breaking that trust.. sad π
Ashley Basil @Basil_Labels
Reported 2021-04-03 05:15:07
How bad is you broadband, ever wondered why.
@bt_uk Come on BT, fix it.
Nice to see the zip tie to hold the lid on. https://t.co/Bjl0tQV6YR
God @evolvedGod
Reported 2021-04-03 03:56:23
@youbroadband I was idea broad band customer and after migration my internet is not working from last 2 days.
After continuous follow ups with customer care, still issue is not resolved.
Ticket: 2021040121206
This is so frustrating.
Sagar Modi @SagarModi
Reported 2021-04-03 03:11:44
Worst service provider experience with @youbroadband .specially false promises made from customers care. For giving credit on down days.
In search of a good service provider please advice.
PravinG @pravinmg
Reported 2021-04-02 13:02:24
@vikramsathaye @youbroadband Pathetic services in pune...almost whole day net is down... All the time maintenance work is going on.... No response from customer services... No local support... One must avoid youbroadband connection if u r WFH
PravinG @pravinmg
Reported 2021-04-02 13:01:09
@youbroadband @vikramsathaye Pathetic services in pune...almost whole day net is down... All the time maintenance work is going on.... No response from customer services... No local support... One must avoid youbroadband connection if u r WFH
Vishal D Kolekar @VishalDKolekar
Reported 2021-04-01 22:20:44
Holiday morning started without internet from @youbroadband what is ur overall up time in Viman Nagar, pune
It must be less than 70%, most of the time it's down.
@reliancejio , @Airtel_Presence
Still waiting for your representative to install fibres in our society https://t.co/3otzrfWbgd
Daiwat Keshav Natu @DaiwatNatu
Reported 2021-03-31 15:43:47
@youbroadband @VodafoneGroup Not able to apply promo code. Please solve issue ASAP. https://t.co/1NpVfA1RPJ
Sanjay kalse @sanjay_kalse
Reported 2021-03-31 13:09:30
@youbroadband again third cl*** service. Outages again and again stopping the work. What is wrong with you guys ? Can you own the complaint and work on the resolution and also can you promise even one single say without outage - Aundh 411007 Pune
Vikrant Latkar @vikrantlatkar
Reported 2021-03-31 07:28:30
@youbroadband @DoT_India
DOTEL/E/2021/10064 youbroadband Pune team is repeatedly closing cases, not willing to accept latency related problem. Pune infra is such delicate, fragile more than JIO 4G
cc @punedaily @ThePuneMirror @SakalMediaNews @htTweets @DeccanHerald @ETTelecom
Omkar Kulkarni #RestoreTheSnyderVerse γͺγ γ«γ«γ―γ«γ«γ«γ @om2kool
Reported 2021-03-31 01:31:59
@youbroadband What is wrong with your service these past couple of weeks?!? I've rarely faced an issue b4, but these past couple of weeks has been a mess with service consistently getting affected and now my internet down since the past 2 Days with zero updates. Disappointed
Scoop Shot @scoop_shot
Reported 2021-03-31 01:22:13
@vikramsathaye @youbroadband Yes, had the same issue. Slow internet, too many shutdowns from their side and the customer support is horrible. Once we called their customer support, They said their man will come the next day. He didn't came for a entire week. We kept calling him and kept replying coming tomm.