Is YOU Broadband down right now?
(latest update January 16, 2021)
YOU broadband is an internet service provider in India. Is it up or down? Is it down for me? Check the status or Report your issues below!
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YOU Broadband Problem Reports
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Er. Vijay Laheri @vijaylaheri3
Reported 2021-01-16 11:50:45
@TRAI please Tell me what Can I do ? @youbroadband not respond since 25th December 2020 , My problem not solve , @TRAI please Action on you broadband
UntilTheDayBreaks @Arish89
Reported 2021-01-16 10:10:54
@youbroadband sick of your services. Have been having a lot of issues in the past one month. Lot of outage issues.
Vivek Sarwade @viveksarwade
Reported 2021-01-16 08:55:53
@youbroadband this is happening every month now. If I call service centre they reply fibre cut or maintenance in progress. This is unacceptable. I have important and urgent online calls to attend. Please fix the problem ASAP https://t.co/kJLTt4GNAv
GjSwp @GjSwo
Reported 2021-01-15 12:33:39
@youbroadband @VodafoneIN look you your youbroadband internet provider, since morning 15th Jan 2021, internet is not working. I can't lodge complain because your app shows outage until 5-6pm it's 11pm now still internet is not working. Shame! My cust id - 1888334
#vodafoneidea https://t.co/dg5DvPA38Q
Parinay Reddy @RParinay
Reported 2021-01-15 09:06:16
@youbroadband Can I get the details of Vizag nodal officer. My internet is down since yesterday and this is the third time that it is happening in this week.
Kishan Gondaliya @KishanGondliya_
Reported 2021-01-14 23:38:18
@youbroadband @TRAI I've raised tickets 4 days ago regarding my internet connection not working totally down, I already sent many mail to care id as well called up 3 times for the same but still there is no any update on my issue, is this kind of service YBB committed to customer https://t.co/cFdbtucJBY
Mori Ajaysinh @moriajay
Reported 2021-01-14 22:28:29
@youbroadband i have lots of connectivity problem. Customer care and technical support are third cl***. Every 2 - 3 day connectivity problem. Support Teams are not working on weekends and holidays. Nobody give answers
Bony Uppal @bonyuppal
Reported 2021-01-14 22:24:36
@youbroadband why are your systems on more outages than operating now a days. Why don’t you intimate about outages? Who will reimburse the days lost due to your issues, for subscribers of number of days unlimited plan. Day by day your services are going down on Y-axis https://t.co/wI14QhHqwU
Atul Choudhary @AtulTeche
Reported 2021-01-14 22:11:17
@youbroadband Why your BB is down for more than 18hours and deadlines are not followed in Nashik Area
Ha mein Indian hu, @loveIndia1991
Reported 2021-01-14 12:43:51
@youbroadband Internet problem everynight at 11.00 PM. I am person working from home. Trusted you and getting scolded everyday from office. You too are working employs, Please help me out
arjun mondody @arjunmondody
Reported 2021-01-14 10:29:37
@youbroadband outage was supposed to end at 7:30 pm. Still no connectivity. Seriously affecting work. Do something.
Lodha Meridian, Kukatpally, Hyderabad.
Neel Shenoy @neelshenoy
Reported 2021-01-14 09:47:43
@youbroadband please change the server routing. I've been getting extremely high ping for the past few days. Please help me fix this issue.
Prabhat Ranjan @pranjansingh
Reported 2021-01-14 03:02:18
We have raised a complaint of @youbroadband since yesterday..but no one is solving the issue. Local technicians are talking rudely to the society people.@youbroadband service is pathetic. They don't care about customers.
nimesh sharma @nimeshps
Reported 2021-01-14 02:39:08
@youbroadband I have raised complaint 2021011318207 yesterday, it's been 24 hrs still connection is down. Called customer care also but getting same reply, issue is escalated but no ETA. Very worst customer service, thinking to switch to other broadband now.
Abhishikth Bhargav @AbhishikthBha12
Reported 2021-01-14 01:13:26
my id:yash412 my internet stopped working from 2 days no response from your side please ***ign a engineer to solve this issue im working on my owners internet connection its worst thing i ever did fix it as fast as possible otherwise refund my money back @youbroadband
Thakkarmeister @hemya
Reported 2021-01-14 01:11:33
@youbroadband Have account in Pune central area. Been raising complaints last 4 days. Service engineer keeps saying issue resolved and closes complaint. Kindly advise
Ayan Gaur @ayan_gaur26
Reported 2021-01-13 07:55:43
@youbroadband I pay for 200mbps WiFi if you want your money give me better WiFi. I have been asking for the last 6 months for your technicians to come and fix it but no response from them https://t.co/5xN8OwQAWC
Himanshu Kapatia @hk070111
Reported 2021-01-12 09:35:32
@airtelindia so called best Fiber network down since 5 hours and will take another 5 hours to get rectified. I work from home , who is going to compensate for my loss of work today? @youbroadband can you please help me switching connection from Airtel to urs? Let me know
Vishal Kakadiya @vishalkakadiya
Reported 2021-01-11 23:34:22
@youbroadband @youbroadband Your internet is down for me, how can I dance 😡😡😡 - https://t.co/MFSsAp5qCe
Vishal Kakadiya @vishalkakadiya
Reported 2021-01-11 23:32:29
@youbroadband First fix the internet issues for client and then put this ads on the social media - https://t.co/MFSsAp5qCe
B M Saraf @bmsaraf
Reported 2021-01-11 23:17:13
@youbroadband @TRAI what is problem with you. So many call to customer care. So many tweets still refund not received. all details as required by you submitted. No positive response. Very pathetic situation.
Strykar @AviHD
Reported 2021-01-11 02:23:26
@youbroadband Fix your billing system which forces customers to take 12 months of Frame-IP if they have already subscribed for 12 months of Internet. Alternately, put up an FAQ page which explain what the Frame-IP does not offer, compared to a static IP, no answer from support.
MaYuR @Mayur_Kedari
Reported 2021-01-11 01:45:04
@youbroadband should I even expect any response from your end On my refund issue. I NEED MY REFUND.. #pathetic #worstserviceprovider
jeevan.sagar @jeevan_sagrar
Reported 2021-01-10 09:32:54
@youbroadband Hi team,
I have raised a complaint on dec 23, 2020. still not received any resolution. Followed up 3 times after raising complaint
Complaint number 2020122318827.
Everytime i call, I only get one answer issue is escalated and they will get back to me. No one will call me
Saket Bhala @BhalaSaket
Reported 2021-01-10 04:59:23
@youbroadband
From last 15 days, After every 2 days internet not working. If we call to customer care then you replied problem will solved in next 24 hours.
Means total 2 days internet not work. Also without service restore, you closed the complaint.
Pooja @poojato88
Reported 2021-01-09 23:47:51
@NiNisarg93 @youbroadband Can you share the details of the Gujarat Nodal officer. I too need to escalate my issue.
Pooja @poojato88
Reported 2021-01-09 23:46:31
@youbroadband Your services suck. Everyday I complain about the connectivity issue to listen to wait for 48 working hours. Just want to know if they are Earth hours or Jupiter hours as they never seem to end
Amit Kumar @AmitKum64221204
Reported 2021-01-09 06:56:26
@youbroadband what bull**** service you guys have!! Every single day I the internet service is affected & down for atleast 4 hours....evry single day!
Pls check for service in area 395009 (Surat-Adajan).People are losing trust in your service & it won't be long before they quit.
Deepak @deepaksingh_84
Reported 2021-01-08 09:08:50
@youbroadband The worst broadband service provider in Ahmedabad, don't go for this... Customer executive are too dumb!!!
Without resolving the problem, ur problem will be closed. Worst service!!! @somnath2384 please remove this service from Vikram Nagar!!!
Mandar Shinde @lazyintel13
Reported 2021-01-08 07:52:31
Kindly address the issue asap. Its really frustrating for us. Or let us know so that we can go for another internet provider and recommend others to do change @youbroadband as well.
Mandar Shinde @lazyintel13
Reported 2021-01-08 07:52:30
@youbroadband It's been two years we are facing internet issues each month. Each month internet is down for 2-3 days and we are told that the problem is power issue. Since 2 years they are not able to fix the same issue which is occurring continuously.
mac @mdf093
Reported 2021-01-07 14:34:34
@SKYserves is you broadband connection down in Q.C.?
Sanjay @TheSanjayRathod
Reported 2021-01-07 10:19:43
@mobihunterz @youbroadband No bro. Ticket gets closed and we receive an sms. That's it. Noone even comes to check the issue. Worst ISP!
#BoycottYouBroadband.
Chirag Mangukia @ChiragMangukia
Reported 2021-01-07 05:51:41
@NiNisarg93 @youbroadband Experienced the same issue. And post rectification they won't add those days in your account. Worst service provider.
rohit @rohitballam
Reported 2021-01-07 05:11:17
@youbroadband
the worst internet service I have ever experienced in Hyderabad. It breaks down at least once in a week. The only thing worse than you internet is your customer service!! Please rectify immediately.
rohit @rohitballam
Reported 2021-01-07 05:10:09
@youbroadband the worst internet service I have ever experienced in Hyderabad. It breaks down at least once in a week. The only thing worse than you internet is you customer service!! Please rectify immediately.
Brijesh Shah @brij7226
Reported 2021-01-06 22:22:46
@youbroadband #YOUBroadband
I am facing speed issue form last many months, many complaints registered but still facing same issue,When I started, my plan was 60Mbps, and 1 band router for 60 mbps speed ? Customer is not fool as you think😡😡😡
Rajan Thakkar @appearsrajan
Reported 2021-01-06 03:10:55
@ViCustomerCare @GrusAntiggone Of course you are the best kiddo, your @youbroadband works so good that sometimes it makes me wanna cry for my existence. It makes me feel and makes me aware of my surroundings when it decides to shut down for 1/3rd of the month, EVERY month, Thank you !!! @VodafoneGroup 🥺
sheetal @sheetal17497578
Reported 2021-01-06 01:08:31
@youbroadband I am located in Navsari Gujarat and my Internet connection is down since more than 70 hours. The complaint is not being handled professionally. My business is suffering losses. Please help!!!
Dr. Rushikesh Trivedi @im_drrishi
Reported 2021-01-04 03:09:18
Dont use @youbroadband, they are not for customers, they are for themselves, Because they have no willing to listen customer geniune issue faced by @youbroadband itself. @DoT_India
@MoitOfficial @TRAI
#ShameOnSystem #vodafoneindia
Bhavik Sanghvi @BhavikSanghvi93
Reported 2021-01-04 02:05:50
@youbroadband please reply and solve my issue
Meet Gohil🇮🇳 @imeet2305
Reported 2021-01-04 01:48:28
Me waiting for @youbroadband to visit and solve my connectivity issue after complaining for more than 2 weeks. https://t.co/VeobfpJGpB
ʜʀɪᴛʜɪᴋ ᴍᴀʜᴀᴊᴀɴ @webdevhrithik
Reported 2021-01-03 23:03:20
@youbroadband if you really care then fix my internet connection its gone from yesterday evening, what i am supposed to do now ? Get it restored ASAP.
Yashraj @Yashraj59347205
Reported 2021-01-03 12:23:31
@youbroadband Closed internet service in Vadodara Gujarat 4AM they said It'll be okay at 5PM It's 11PM still down Useless service provided by @youbroadband
arpit nepalia @arpitnepalia
Reported 2021-01-03 10:16:14
@Diwanmehta @youbroadband I had faced the similar issue in past with youbroadband , once they get money they ll just vanish till next renewal. That is why they keep advance rental plans and
They hardly give any importance to customer complaints
Diwan Singh Mehta @Diwanmehta
Reported 2021-01-03 08:41:26
@youbroadband , worst service provider I have ever seen in my life.
Since the time I installed it, I am constantly facing connectivity issue and I have raised complaint several time on mail and customer care but they have never tried to resolve the issue.
PATHETIC SERVICES.
Kishan @m_kishan97
Reported 2021-01-03 07:04:57
@youbroadband it has been 11 days since my connection lost i have complained regarding this on 24th Dec and till today my issue is not resolved my complaint number is 2020122419415this is absolutely not acceptable i think I have made mistake by choosing @youbroadband Poor service
SAPAN DESAI @SAPANDESAI14
Reported 2021-01-02 13:40:18
@youbroadband My registered no: is 9825175663. Totally fault is of your team they have disconnected wire of internet cable and so we are facing problem its humble request to you to take some strict action on vadodara service centre depatment.
Nishant Pattani @nishant_pattani
Reported 2021-01-02 04:07:09
Such pathetic behaviour by @youbroadband every saturday or friday there’s internet problem and customer care says backend team will call you and when i get backend team number even complaint is registered from morning they didn’t even ***igned engineer to solve my problem. https://t.co/Pj1EMxPdmH
Harsh Dhaduk @IamHarshDhaduk
Reported 2021-01-02 03:42:35
May I know @youbroadband why my billing cycle started without installation at my home?
Are you charging me for what ?
Still not clear, Already escalated this issue in service center they denied they can't do it, So here I have to do refund process right ?