Is Walmart Family Mobile down right now?
(latest update January 24, 2022)
Walmart Family Mobile is a mobile virtual network operator (MVNO) that doesn't own any cell phone towers. Instead, the service partners with T-Mobile to provide coverage. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Walmart Family Mobile Problem Reports
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Walmart Family Mobile Latest Reports
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Rev Karen Sethuraman @KarenSethuraman
Reported 2022-01-23 04:20:22
Dear @Plusnet
Now day 3 re family mobiles not being able to ring/text.
Told..
1. Switch phone on/off
2. Check with neighbours who might have EE?!… really?
3. Told they don’t see ‘it as broken’
4. Then told there was a prob and engineers sent?!
Awful customer service @Ofcom
Karin Montague @zzzkarinzzz
Reported 2022-01-14 16:24:02
@coinbase @TMobile
@FamilyMobile Shame on you for not protecting your clients from a well known problem #simcardswapscam
https://t.co/aMSAt2EXSV
JP @maxjo62
Reported 2022-01-11 10:04:37
@FamilyMobile we have three lines on our account, they are currently down because fraudster pretending to be us called you and turned them off (agents never asked them for security pin) I've paid for services that I'm not getting. I need a refund and my phones released!
RayinMD @RayinMD1
Reported 2022-01-07 11:07:54
@FamilyMobile I chatted you and called you @FamilyMobile , your response today as in this morning was 'There is nothing you can do but wait'. No service for 3 weeks, no compensation for service that was paid for. You allowed a data breach with your inadequate security measures. Fix it.
RayinMD @RayinMD1
Reported 2022-01-07 07:05:12
Hey @WSJlaw, @FamilyMobile had a unreported Xmas week data breach with thousands losing numbers and service.This @Verizon subsidiary has made little to no progress 3 weeks later to fix,as this is prepaid service it presents an additional liability burden for @Verizon shareholders
RayinMD @RayinMD1
Reported 2022-01-06 23:04:14
@TMobileHelp @MikeSievert @TMobileHelp @MikeSievert My @FamilyMobile number was affected in breach. Metro by @TMobile has custody of number now.@FamilyMobile service has 'no timeline to restore service',@VerizonSupport the owner of @FamilyMobile says 'talk to TMobile it is their problem'. What am I to do?
RayinMD @RayinMD1
Reported 2022-01-06 21:23:58
Hey @forthepeople, @FamilyMobile(owned by @Verizon)had a pre-Xmas data breach affecting thousands,data compromised and service lost.They claim 'numbers and customers have fallen by the wayside'.No timetable or plan to fix.Been contacted by many with same story.What should we do?
RayinMD @RayinMD1
Reported 2022-01-06 21:00:39
Hey @walmarthelp ,my @FamilyMobile
(owned by @Verizon)phone number was stolen in a breach 12/21 along with thousands. Support says 'some numbers have fallen by the wayside',won't resolve issue. FCC is clear number belongs to consumer,service prepaid for not provided. Any help?
RayinMD @RayinMD1
Reported 2022-01-06 20:54:42
Heya @kbaxterk, my @FamilyMobile (owned by
@Verizon)phone number was stolen in a breach 12/21 with thousands of others. Support says 'some numbers have fallen by the wayside',no plan to fix.FCC is clear number belongs to consumer provided bills are paid. What's a man to do?
RayinMD @RayinMD1
Reported 2022-01-06 20:51:51
Hey @desai_law , my @FamilyMobile (owned by @Verizon)number was stolen in a data breach on 12/21 that affected thousands. Told by service 'some numbers fall by the wayside', no plan to fix.FCC is pretty clear that if your bill is paid consumer owns the number. What's a man to do?
RayinMD @RayinMD1
Reported 2022-01-06 14:06:33
Hey @bbb_us, my phone number with @FamilyMobile was stolen in a data breach 3 weeks ago. No action from them, carrier with the # saying they are ignoring them. Have called their customer service 75 times in 3 weeks, they say no timeline to fix or restore. What's a man to do?
RayinMD @RayinMD1
Reported 2022-01-06 12:44:33
Hey @hansvestberg! My Walmart Family Mobile(owned by Verizon) phone number was stolen in a data breach 3 weeks ago. No action from carrier, other carrier saying they are ignoring them. Called customer service 75 times in 3 weeks,no timeframe to restore or fix. What's a man to do?
RayinMD @RayinMD1
Reported 2022-01-06 12:42:52
Hey @TamiErwinVZ ,my Walmart Family Mobile phone number(owned by Verizon)was stolen in a data breach 12/21. No action from carrier,other carrier saying they are ignoring them. Called customer service 75 times in 3 weeks,they say no timeframe to fix or restore. What's a man to do?
RayinMD @RayinMD1
Reported 2022-01-06 12:41:19
Hey @RonanDunne ,my Walmart Family Mobile phone number(owned by Verizon) was stolen in a data breach 12/21. No action from carrier, other carrier saying they are ignoring them. Called cust. service 75 times in 3 weeks, their response is no timeframe to fix. What's a man to do?
Eclectic_Gypsy101 @EGypsy101
Reported 2022-01-03 17:48:36
I had a mishap @Walmart @WalmartWorld @WalmartInc @WalmartAction @WalmartCAGaming @walmartindia @FamilyMobile @Walmarttech @WalmartCanada all I had available was my @eBayNewsroom shipping tape SO @XOM_Chemical #711 I bought @UKDuckman 2 fix my issue 4 👍 s👀 below, before/after! https://t.co/ANFYAjfCtG
Jason @BubsfanJason
Reported 2021-12-28 13:28:43
@FamilyMobile There damn bots. I've already called THREE TIMES. You have no interest in fixing the issue. Because you don't care about your customers. I'm only replying to warn others to STAY AWAY from your business. Everything about customer service is nonexistent to your company
Tim Chambliss @TimChambliss3
Reported 2021-12-26 13:00:20
@Drmcgary1 @FamilyMobile The ported my number Thursday to the same company and on the Same day my computer got hacked and I lost all my crypto. Change all your p***words. Call metro pcs. They inform that this is a ongoing issue with Walmart. Ithink is a inside job and I'm filling a lawsuit
Bhagavat Gita @BhagabatGita
Reported 2021-12-22 09:23:38
@flipkartsupport @amazonIN
@Flipkart @flipkartsupport
Dear Amazon @flipkart Didn't Solve my problem in 2 Month @amazon Is The Best Service
Trust I Delete @flipkart In My Mobile And My Family Mobile Also My Society
Dear @amazonIN @amazonIN
I am Coming
Bhagavat Gita @BhagabatGita
Reported 2021-12-22 09:23:15
@AteepriyaB @flipkartsupport @Flipkart @amazonIN
@Flipkart @flipkartsupport
Dear Amazon @flipkart Didn't Solve my problem in 2 Month @amazon Is The Best Service
Trust I Delete @flipkart In My Mobile And My Family Mobile Also My Society
Dear @amazonIN @amazonIN
I am Coming
Bhagavat Gita @BhagabatGita
Reported 2021-12-22 09:23:05
@MohitKu77612225 @flipkartsupport @_Kalyan_K @Flipkart @amazonIN
@Flipkart @flipkartsupport
Dear Amazon @flipkart Didn't Solve my problem in 2 Month @amazon Is The Best Service
Trust I Delete @flipkart In My Mobile And My Family Mobile Also My Society
Dear @amazonIN @amazonIN
I am Coming
Bhagavat Gita @BhagabatGita
Reported 2021-12-22 09:22:50
@flipkartsupport @amazonIN
@Flipkart
Dear Amazon @flipkart Didn't Solve my problem in 2 Month @amazon Is The Best Service
Trust I Delete @flipkart In My Mobile And My Family Mobile Also My Society
Dear @amazonIN @amazonIN
I am Coming
I loss ₹9999 in @Flipkart
Bhagavat Gita @BhagabatGita
Reported 2021-12-22 09:21:55
@amazonIN
@Flipkart @flipkartsupport
Dear Amazon @flipkart Didn't Solve my problem in 2 Month @amazon Is The Best Service
Trust I Delete @flipkart In My Mobile And My Family Mobile Also My Society
Dear @amazonIN @amazonIN
I am Coming
jayprakash gupta @ritu989898
Reported 2021-12-20 13:25:41
@zomato My order I'd 3256492488 I am working person I didn't have phone during work . This is my family mobile and they didn't know about that thing so please send my money I already told what problem but one more time I told this was stale food and smell too much https://t.co/tuZ5fz4QmC
jayprakash gupta @ritu989898
Reported 2021-12-20 13:25:10
@ZomatoUS My order I'd 3256492488 I am working person I didn't have phone during work . This is my family mobile and they didn't know about that thing so please send my money I already told what problem but one more time I told this was stale food and smell too much https://t.co/vNJPhaHQeQ
jayprakash gupta @ritu989898
Reported 2021-12-20 12:58:52
@zomatocare My order I'd 3256492488 I am working person I didn't have phone during work . This is my family mobile and they didn't know about that thing so please send my money I already told what problem but one more time I told this was stale food and smell too much
🌺Blvck0pal🌺 @cuteafrodeity
Reported 2021-12-14 18:09:05
@FamilyMobile @TMobileHelp can’t access Christmas deals and haven’t even received my $100 for taking your survey whats the issue?!?
Space Pope Taylor @DaSpaZpope
Reported 2021-12-14 12:59:51
@FamilyMobile lost cell signal about an hour ago wondering whats the issue
Shirley Green @proorganizing
Reported 2021-12-08 15:14:24
@FamilyMobile Have been trying to solve a problem for well OVER an hour. Just p***ed around and p***ed around!! there is NO CUSTOMER SERVICE!!
CMR @Claireraeburn
Reported 2021-12-07 12:54:07
Family mobiles not working for text messages today both virgin mobiles, phone numbers is there6an issue?
Langers @andylangleynz
Reported 2021-12-02 19:19:34
@JiSm I use them for all the family mobile stuff and haven't had a single issue
Kohara @Kohara12427099
Reported 2021-11-28 07:29:23
@Walmart @WalmartAction @FamilyMobile
#walmart this is very serious!!! People could die from your negligence! Fix this now
https://t.co/jBFNrtc1FM
#cancelwalmart
JoeRich🌊🌊#Resist 🆘 @JoeRich44
Reported 2021-11-22 08:25:55
@FCC I'm hoping you can help with a problem I have!
I've been trying since Nov. 4th to get a sim card from @FamilyMobile! I've applied via their website and was approved for the EBB Program!
here's the original DM I sent them
JoeRich🌊🌊#Resist 🆘 @JoeRich44
Reported 2021-11-21 11:10:58
@FamilyMobile is a joke too! I still don't have my Sim card and it was ordered on Nov 4th! I'm starting to get a little bit ****ed! I wish the @FCC would fix my problem!
Thomas Schell @ThomasS20885477
Reported 2021-11-18 19:32:57
@FamilyMobile any idea when service will be restored so I can actually use my phone again cell tower has been down since this morning
Gavin Mathos @gavin_mathos
Reported 2021-11-17 22:55:36
Totally disappointed with @airtelindia @Airtel_Presence Services as My Problem regarding Slow Mobile #Internet Speed at My Residence not getting resolved. I have already #DM my details, but no resolution. Only solution is will have to Port My & Family Mobile Number's. @DoT_India
Joan D. Rollins @joan_rollins
Reported 2021-11-15 15:09:20
via @GlobalBC 📺15/11. Showing ALL #MerrittBC streets underwater, how do U "evacuate" the town while TCHHwys & dozens of roads closed? Horrifying 2C family mobile home hurling down the river, cld be @ Princeton (also under evac alert). #Monsoon911
Harry Klein @aitchklein
Reported 2021-11-11 10:23:37
Ok @ATT 20+ years of a family mobile plan with unlimited data going down the tubes.
Elizabeth @AwkwardPancake
Reported 2021-10-10 21:51:20
@FamilyMobile I noticed that I have 8 GB of high speed data this month which is more than my typical allotment before it slows down. Is this temporary? Or can i expect 8 GBs from now on
Stock Gypsy @consumergypsy
Reported 2021-10-05 21:52:28
There is an issue with the Walmart website (US) please review the captured issue attached & fix it. Makes online purchasing 'unbearable.'
@walmartaction
@walmartfamilymobile
#Walmart @WalmartInc #walmarttech https://t.co/uub6OXyMFF
Bonejamin Scare @lookoutitsbbear
Reported 2021-10-04 14:07:55
fortunately I have Walmart Family Mobile
Mark Durham @TALANG0DFREY
Reported 2021-10-03 20:06:10
@FamilyMobile 2/2 i followed the directions of this card, it didn't work either.
i need you to fix your website....so i can log in. https://t.co/UoJLdp05nO
Mark Durham @TALANG0DFREY
Reported 2021-10-03 19:51:44
@FamilyMobile CAN YOU FIX YOUR WEBSITE? i have an old account with U, your"forgot p***word" button leads to that every time. i can't sign in with the old account but you wont let me switch the old sim to new account. I can't chat w/U w/o FB. W/O a phone, i will be homeless. 1/2 https://t.co/J9IamUEsL5
Al @LetsFnDoIt
Reported 2021-09-11 11:59:06
@Walmart @WalmartInc @FamilyMobile hey you destroyed you app within the last day or 2 with the new update and it’s need to go back ASAP. It is total trash now, especially the pharmacy part. It was easy to use and simple now you send us on a damn scavenger hunt. Fix it.
Jack Sadilek @JackSadilek
Reported 2021-09-08 12:07:01
@FamilyMobile I have a issue
Markus Guenther @Markus306
Reported 2021-08-26 04:18:06
In our 6 day vacation we already had a broken light bulb on the drive here, now comes a coolant warning.
The family mobile is working hard to also be replaced by an electric car. The wallbox is fortunately expandable.
Rashid @Rashid67005863
Reported 2021-08-08 06:06:46
@TawakkalnaApp I am already done my absher account family mobile number but tawalkna is not show please slove this issue
El-dot-Haywood @AboriginalAmer1
Reported 2021-07-30 20:26:38
@FamilyMobile You and I both know that chat doesn't work. Anyone can Google the m*** amount of complaints about that call center or that chat service to fix a problem with your family mobile plan. Companies like Walmart are helping crash the American economy by outsourcing jobs to save a penny
El-dot-Haywood @AboriginalAmer1
Reported 2021-07-30 18:51:30
Don't fall for the @FamilyMobile by @Walmart @Tracfone handles the customer service in Asia. Agents rude, won't fix problem and WILL charge you for BS. @Tracfone is garbage.
El-dot-Haywood @AboriginalAmer1
Reported 2021-07-27 15:56:21
Walmart family mobile is the ****tiest service a person could have bc ALL customer service reps are outside of the country and can't fix the problem. No access to my computer, can someone tell me who own Walmart family mobile
Idahostar @Idaho_star
Reported 2021-07-22 01:57:15
@FamilyMobile Soooo ummmm I can't pay my bill because system is always in maintenance mode! Everytime I try its always in maintenance plz fix
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