Is Virgin Mobile down right now?
(latest update August 01, 2021)
Virgin Mobile is a wireless communications brand used by seven independent brand-licensees worldwide. Virgin Mobile branded wireless communications services are available in Colombia, the United Kingdom, Ireland, Canada, Chile, Russia, France, Saudi Arabia, United Arab Emirates, Poland, South Africa, and México. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Virgin Mobile Problem Reports
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BT @bt_uk
Reported 2021-08-01 16:58:23
@BadgeCounty Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^James M
BT @bt_uk
Reported 2021-08-01 16:27:05
@reddjelibeybi Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^James M
BT @bt_uk
Reported 2021-08-01 16:26:43
@snuffer31 Hi, Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^James M
Vineet gupta @cool_vineet_g
Reported 2021-08-01 11:28:41
@VirginMobileUAE It worked Thanks but you customer service team failed to even understand the problem
marianne pherigo @MariannePherigo
Reported 2021-08-01 06:48:46
@virginmedia @virginmedia its been 3 days now that I cant use my Mobile. Why is it taking so long to fix the problem? When do you expect it to work again ? Im really regretting having Virgin mobile.What exactly is the problem?
BT @bt_uk
Reported 2021-07-31 18:08:50
@Philmeat Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-07-31 12:54:42
@CylonTrickster Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paddy
Virgin Media @virginmedia
Reported 2021-07-31 06:43:33
@deborah_patters ****o Deborah, I am sorry for this, we are aware of an issue with virgin mobile customers, we have our IT team working on to this and hoping for a speedy fix. ^HS
BT @bt_uk
Reported 2021-07-30 10:20:33
@hg12121212 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Dee
Steve @spinksy_afc
Reported 2021-07-30 07:07:31
@virginmedia unable to call certain networks on Virgin Mobile, have rebooted phone and still problem, IP14 area 🤷
BT @bt_uk
Reported 2021-07-29 18:59:01
@FunnyManJam Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2021-07-29 15:55:16
@BubBielsa Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Me @mdaz1
Reported 2021-07-29 07:59:54
@virginmedia cannot get service on virgin mobile in the Birmingham area. Having this issue on 2 phones.
BT @bt_uk
Reported 2021-07-28 22:29:21
@Toffeelewl Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2021-07-28 20:48:24
@tonysblabla Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Matt@bt_uk
BT @bt_uk
Reported 2021-07-28 20:36:43
@ascafc12 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Matt@bt_uk
BT @bt_uk
Reported 2021-07-28 20:15:12
@G1ow5tixPyro Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2021-07-28 20:11:14
@LoneWulf14 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Matt@bt_uk
BT @bt_uk
Reported 2021-07-28 17:28:52
@MrBruceMan1 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2021-07-28 16:50:19
@Captainbeard22 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
Sean Robertson @Sean1robertson
Reported 2021-07-28 14:06:42
@Freeze_Fun @Chadilz @AndroidAuth The two phones they use aren’t Galaxy S21+’s….. They’re literally free Cricket & Virgin Mobile prepaid phones… One has a broken screen and a shot battery..
BT @bt_uk
Reported 2021-07-28 11:41:19
@PickledTiger_ I cannot see an open fault - text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
Fadi lulu @Fadilulu
Reported 2021-07-28 03:57:08
@VirginMobileUAE would you check what's the wrong with my issue (request to refund) since the last month it doesn't solved
Louise Hackett @WeezyLouise
Reported 2021-07-27 10:53:38
@virginmedia I have a virgin mobile sim and have absolutely no signal inside and very poor sign outside. Can you do anything to fix this?!
Kerry @kingkerry
Reported 2021-07-27 06:30:57
@Kirsty_H220 @NatWest_Help Had the same problem with a Virgin Mobile booth purchasing a phone for my father (86 years old) - no line, just ridiculously long process.
Paul Timmins @lolpaullol
Reported 2021-07-26 16:36:52
@whyiyanggang @Mintmobile @virginmobileusa some of that can come down to what bands your handset supports. The difference between say a Pixel 2XL and a Pixel 3XL are astounding even though neither were 5g capable. If you get a 5g capable phone compatible with t-mobile's 600mhz network, you will gain several miles of range
BT @bt_uk
Reported 2021-07-26 14:51:14
@KillerKoalaz Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-26 13:38:02
@ammxn17 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Meg @megmcgrath_x
Reported 2021-07-26 13:22:59
Omg virgin mobile have well and truly had my pants down, NON IRONICALY
BT @bt_uk
Reported 2021-07-26 06:18:40
@KelliPacham Hi Kelli, sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Emmett
Wendy Walker @WendyWalker145
Reported 2021-07-26 05:45:22
@virginmedia I’ve been in contact with you for months trying to resolve an issue for my elderly father. There is a phone contract in his name and monthly payments were being taken from his account. He doesn’t have a Virgin mobile phone. The complaint letter reference is C-260521988.
BT @bt_uk
Reported 2021-07-25 16:24:10
@teddydtd Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
Manjunath S R @manjusr81
Reported 2021-07-25 09:24:15
@VirginMobileUAE @gmail Xiaomi redmi note 7 pro. But its not the problem with phone. You app is the problem. Past 1 month its not responding. It has to be resolved. Or else how to use your services. You tell me. Pls heaven sake resolve immediately. I cant do anything. & Pls reply
BT @bt_uk
Reported 2021-07-25 04:26:08
@RyanWantss Ok, can you text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Dee
$LEEZ-O @officialsleezo
Reported 2021-07-25 00:07:29
Push a nun down the hill call it virgin mobile
Bearberry apps @bearberryapps
Reported 2021-07-24 11:27:31
@virginmedia @richardbranson It was initially a pay monthly sim only contract, it was converted to pay as go. Regardless of what it is, my number is my number. This is a broken promise from virgin mobile and a number which has sentimental value to it.
Bearberry apps @bearberryapps
Reported 2021-07-24 11:26:14
@virginmedia @richardbranson It was initially a pay monthly sim only contract, it was converted to pay as go. Regardless of what it is, my number is my number. This is a broken promise from virgin mobile and I number which has sentimental value to it.
BT @bt_uk
Reported 2021-07-23 20:13:19
@ZowskiiRS Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-23 19:39:36
@alex1234567818 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-23 16:39:55
@RossDonoghue Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
Jenn Hogue @Minihogue
Reported 2021-07-23 16:28:33
How many virgin mobile representatives does it take to solve a phone issue? Zero. Zero Zero. Outrageous.
Tweet Ur44 @Tweetur44
Reported 2021-07-23 13:31:19
@VirginMediaIE Got issues with 4g dropping on my virgin mobile in Dublin 9 so the internet comes off and on several times a day. I rebooted my phone. Is this an outage?
BT @bt_uk
Reported 2021-07-23 12:30:35
@sideshow1989 Sorry to hear this Gavin. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paddy https://t.co/hBbj6udfqf
Invisible Elf @InvisibleElf
Reported 2021-07-23 07:49:24
@virginmedia And, actually, if I ring Virgin Media (not Virgin Mobile) about an issue with our broadband or phone, they will speak to me as he's authorised it, so I don't know why it's not the same process for MY OWN MOBILE
BT @bt_uk
Reported 2021-07-23 02:20:13
@Lotteburch Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-22 22:27:27
@ac_miarose Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-07-22 18:35:26
@julie_twickers Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-22 16:23:25
@CloaknDapper Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-07-22 16:05:09
@ZakCheeky Hi Zak sorry to hear this please text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
20 companies are responsible for 1/3 all emissions @Zoelalalaa
Reported 2021-07-22 09:21:22
Why is virgin mobile actually broken today wtf
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