Virgin Media @virginmedia
Reported 2023-01-30 03:27:09
@Justemm1 Hi, Justemm. I'm sorry to hear that there's a bit of an issue with a recent package change. Can you expand a little further on what's happened? Is this for Virgin Media services, or Virgin Mobile? ^ZR
Reported 2023-01-28 17:59:18
@its_ameliabrown Hi Amelia, Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). Regards ^Sian- BT_UK Team
Sarah 🚩💚🤍❤️ #WearAMaskYouStupidBastards @sazmeister88
Reported 2023-01-27 09:35:16
@virginmedia still waiting for a reply, i re-sent the email *again* the other day but nothing. please advise if the lack of 4G in milton keynes is a virgin mobile-specific problem so i can change my provider as this has been dragging on for months now and is ridiculous and insulting, thanks
αη∂у яυ∂gє @IamSpexdotcom
Reported 2023-01-26 12:30:22
@virginmedia You know what, you’re doing exactly the same as O2. Fobbing people off! Hence my first message, shocking service ⚠️ AVOID ⚠️
My contract is with you!! You make us change from Virgin Mobile to O2 and now don’t want to know when there a problem…?? Go figure 🤬
Peter Adderton @peter_adderton
Reported 2023-01-26 11:33:25
@billho888 Yes but Virgin Mobile fixed that by adding 365 day terms before they shut them down....🤣 we at Boost had 30 days ...
Panos K. @panoscool_
Reported 2023-01-25 22:09:55
@VirginMobileUAE Something went wrong again! Can you please fix this issues?
Reported 2023-01-25 22:06:58
@TheMonterrosa Wouldn’t be an issue if you had @virginmobileusa
Reported 2023-01-25 18:01:01
Virgin mobile : my service is down in Toronto.
Christine Danroth @bighair1992
Reported 2023-01-25 15:40:58
Terrible customer service from @virginmobile @Bell stuck with a broken phone for 25 days. No call from escalation team.
αη∂у яυ∂gє @IamSpexdotcom
Reported 2023-01-25 14:03:31
@virginmedia In your defence, when we had a Virgin Mobile, the service was bang on! Never an issue……
now with #VOLT #O2 can’t even get a call or make a call …. 🤷🏼♂️🤷🏼♂️
Ronnie Albion Esquire... @RonnieAlbion
Reported 2023-01-25 07:39:30
@virginmedia The problem is I do not have an account number or a Virgin mobile number so your phone system does not allow me access...thanks.
Mohmmad Aljasmi @MohmmadAljasmi
Reported 2023-01-25 02:24:33
@VirginMobileUAE I’m facing a problem with Virgin , I need help from a person.
Reported 2023-01-24 06:13:32
@dutweets @dutweets @VirginMobileUAE both of you sort out your tech failures, and have my account kept active. Disgusting as it is, to drag down a customer who owes NOTHING to you. Is this how monopolies operate in the uae, just because you can??
Reported 2023-01-24 05:04:55
@virginmedia @TheBHF @O2 Can I have a definitive answer if I can change my sim to an esim I’m in my first month of being with virgin mobile . Some staff say no some say yes but no further forward as nobody takes ownership of the issue .
Virgin Media @virginmedia
Reported 2023-01-23 13:20:50
@Benjaburner If you have another handset on Virgin Mobile, you can call us on 789 but if not, please call on 0345 600 0789 and the team will be able to help you with this issue. ^SL
Sulaiman Ahmed @SulBinahmed
Reported 2023-01-21 07:59:34
@VirginMobileUAE your mobile give error while changing the p***word .. kindly fix it so I change my p***word .. https://t.co/1Uu6ed4eRy
❤️•Laura C •❤️ @xxlaursxx
Reported 2023-01-20 11:34:51
Shocked at the appalling ‘txt robot customer service’ of @VirginMobileUAE !! Paid for 7 days roaming package but unable to use it due to tech or service issue and no refund or update in almost 4 days ?
Reported 2023-01-20 06:23:16
@ICBMinbound 2/2 Text FIX 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^StephK
Rosie 🏴 @RosieM1983
Reported 2023-01-20 05:08:42
@virginmedia It was fixed yesterday morning, we didn't do anything more and sky mobile txtd my mum at 1030am, saying the issue should be fixed and she should be able to receive calls from virgin mobile again. We tried, it worked, they gave my mum 4 months free Netflix and HD channels
Reported 2023-01-19 11:49:44
@mathew92davies Hi Mathew. All known outages are listed at https://t.co/PHd1ACV4aE. If you're not listed, please text FIX to 61998. We'll run tests on your line and get back in touch in touch. (Texts are free unless you are on Virgin mobile) ^StephK
Reported 2023-01-19 11:46:58
@ThatGuyJacobee Hi Jacob, sorry your connection's down. All known outages are listed at https://t.co/gqud2yQZpH. If you're not listed, please text FIX to 61998. We'll run tests on your line and get back in touch in touch. (Texts are free unless you are on Virgin mobile) ^StephK
Reported 2023-01-18 14:25:21
@noeljduke Sorry to hear the connection's down. Please Text FIX to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). If there's an outage, it'll also pick up on this ^StephK
Pavel Bilík @PaulBilik
Reported 2023-01-18 03:50:28
@VirginMobileUAE Please stay away from this! My wife has been having issues with them for last 2 days. Out of the blue her line has technical issue and it’s been more than 24hr and the technical team didn’t do anything about it still!!! I’ll stop recommending Virgin to people!
Kayleigh Brook @kayleighmbrook
Reported 2023-01-17 04:39:03
@virginmedia haven’t been able to make a call from my Virgin mobile sim to my moms sky mobile sim for days !! Any idea if this is an issue, calls to all other networks working fine ??
Reported 2023-01-17 04:11:07
@realmagicstu I'm sorry your connection has been playing up. Do you have a fault raised yet? If not, please Text FIX with Social Media username to 61998. We'll automatically run tests on your line and get back in touch. (Texts are free unless you are on Virgin mobile) ^StephK
vinod ullal @vinodullal
Reported 2023-01-16 08:48:05
Virgin Mobile Dubai service doesn’t seem to have improved…huge regret for having subscribed. Problem has been ongoing for the last 3 months . I doubt if this will change as despite @VirginMobileUAE getting in touch, problem continues…
Reported 2023-01-16 05:28:30
@virginmedia @virginhelp By upholding UK law.
Have a UK based office call me to fix the situation, on my UK based Virgin mobile number. Thanks.
Virgin Media @virginmedia
Reported 2023-01-16 03:49:00
@BeardedDanUK Hi Dan 👋
We're very sorry to hear you're having problems with your service. Is this issue happening on Calls, Texts and Data, or just some? Are there any notifications in your My Virgin Mobile portal here 👉 https://t.co/5bGhfaWLnY? ^RH
Reported 2023-01-14 02:53:45
@stevesokali @fatshmuck @larryislegend It definitely is, especially the trash music that's coming out of this city nowadays. Glorilla's verses sound like they've been recorded on a virgin mobile phone on top of her already sounding like she has a little touch of down syndrome..
Sophie King @SophieeKing
Reported 2023-01-12 05:29:44
Virgin Mobile customers will soon begin moving over to O2 - I broke down everything you need to know before the transfer.
Alisia Husbands @AlisiaHusbands
Reported 2023-01-11 14:32:01
@VirginPlus How does a longstanding and loyal Virgin Mobile customer get mistreated? Customer service seems to have declined with Virgin. I have been attempting to resolve an issue since December and have yet to be successful. How do I get a member of your executive team to call?
Reported 2023-01-11 12:07:36
@virginmedia Virgin mobile outage in B80 for the last 2 days . No notification from company as to what is going on! How long will this last?
Reported 2023-01-11 05:46:45
@VirginMobileUAE @only There you guys avoiding the issue and dodging as usual. I don't see any hope for virign
Rich Ormonde @richormonde
Reported 2023-01-10 20:56:54
My Anghami subscription has stopped working.
Anghami tell me the issue is at your end.
Your message bot is not replying, please can you help?
Reported 2023-01-10 06:43:59
@VirginMobileUAE @tdrauae @VirginMobileUAE have no comp***ion for someone without data in another country because of their issue
Reported 2023-01-09 11:44:47
@VirginMobileUAE @VirginMENA As you had consistely and successfully failed to resolve the issue, I'm herewith switching to other network. Thanks for your great and unforgettable support.
Reported 2023-01-09 11:16:37
@VirginMobileUAE @tdrauae please help, as @VirginMobileUAE are not raising a complaint and keep wasting my time to look into matter of my data issue and phone being disconnected
Reported 2023-01-09 07:56:34
@VirginMobileUAE @tweet2nirav Same problem here, did you ever get resolved?
Virgin Media @virginmedia
Reported 2023-01-09 04:27:18
@JamesZettell6 Hey James, unfortunately we wouldn't be able to dealt with this issue as Virgin Mobile Canada is a different company all together. I am sorry about that. ^MM
Reported 2023-01-07 04:57:18
@VirginMobileUAE Does it really takes 5days to resolve any issue??? Please confirm the possible else I will shift to other network provider who r providing the solutions within 1day.
Reported 2023-01-07 04:07:25
@VirginMobileUAE due to issue with the app my number terminated and the year taken also lost. No proper person or representative to communicate. Very pathetic and horrible for a network nor having any customer service team. Seems we need to switch to other service provider.
Chris Fraser @chrisfraser8
Reported 2023-01-05 09:55:30
@virginmedia ****o how can you contact Virgin Mobile please. The contact us tab on the website is broken and no live chat atm
Reported 2023-01-05 05:02:48
@virginmedia absolute terrible service from virgin mobile! My mum placed order for new phone on 16th Dec still no sign of it. Your systems have been down so she can’t get into her account or change p***word. 1 hour on live chat last night & still no help.Think cancellation needed
Arpan Shah @ArpanShah0607
Reported 2023-01-05 03:29:00
@VirginMobileUAE Same issue faced again
DM you as well but no resolution @VirginMobileUAE
john mcknight @carebearfromhel
Reported 2023-01-04 15:57:51
@virginmedia is virgin mobile down as I am unable to log into my mobile account as it says oops something is wrong https://t.co/ld0sZOB3LL
Kasra Saravi @KasraSaravi
Reported 2023-01-04 13:19:08
@CivicCentrePL1 @jayemdee63 @simonharris_mbd I am have been on a sim only contract with virgin mobile for £10.00
A month . The handset , an iPhone 6+ was a hand me down from my daughter 7 years ago . I manage all my affairs well on the sim only
Kelly Ward ( was Collins ) @kelly1latorre
Reported 2023-01-02 14:03:38
My phone playing up allday aparantly it’s a virgin mobile network issue - now why does that not surprise me !
عمرالفاروق العوضي @O_AlFarooq
Reported 2023-01-01 14:38:12
@VirginMobileUAE Please check your DM , i have the same problem as the others , sim card still not activated
Reported 2022-12-30 15:40:40
I spent whole day without my plan although I paid for my plan last month for a year
This month you did not renew my plan
I am keeping talking to your customer service through app but no response 👎🏻👎🏻
SOLVE MY ISSUE!!!!!!
Debbie Green @buttercup4000
Reported 2022-12-29 11:36:48
@virginmedia is the virgin mobile website down as just say some thing wrong, I’ve ordered but my order is “parked” it says?