Is Tuya Smart down right now?
(latest update July 31, 2021)
Tuya Smart is a global IoT platform that enables smart home products to come to life for brands, OEMs, manufacturers, and retail chains. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Tuya Smart Problem Reports
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Andrew Hodgson @adhodgson
Reported 2021-07-26 04:04:38
Anyone else having problems with Tuya Smart this morning? All devices gone offline from app and Alexa integration but still seem connected to the wireless network. Power cycling doesn't fix.
ICCSSI SMART LOCK CHINA @iccssi
Reported 2021-07-16 21:54:57
ICCSSI Broken Bridge Aluminum smart lock L700
highly sensitive fingerprint reader
Support card unlock
Mobile APP remote unlock
WhatsApp+86 159 9564 0532
#ICCSSI SMART LOCK CHINA
#Tuya Smart Home Fans
#Australia Smart Lock
#Xiaomi Smart Home Fans
#智能家居 Smart Home (MALAYSIA) https://t.co/qrXFp0WzCM
Faly Fa Malagasy @falyfamalagasy
Reported 2021-07-15 12:17:10
@tuyasmart I encountered random disconnection of some of my devices since yesterday. Users told me that the root cause is #Tuya server issue. May someone confirm ? #SmartLife https://t.co/QawgXT7K2d
Automate Your Life @AutomateYouLife
Reported 2021-07-09 18:26:50
@usa_s****y @tuyasmart I'll tell ya what. You knock down the pricing to get your sensor to Canada, and I'll hold a few beers for ya.
Canadian beer too! https://t.co/vkuT7Z7FM3
Adam Bradley @AdamsTechLife
Reported 2021-07-09 16:47:09
@AutomateYouLife @tuyasmart Happening with some VOCOlinc products too 😕 good to see Amazon cracking down on shady operations!
Cultist @wearecultist
Reported 2021-06-25 00:54:49
"You have smart life enabled, would you like to open it?"
How about you go **** yourself and stop asking me it multiple times a day, every single ****ing day? Fix your ****ing alexa skill, @tuyasmart
Rhys @MynameisRhys
Reported 2021-06-12 09:44:42
@TomMercerAP @tuyasmart I hope they roll out a fix soon, because iOS had this problem
muiiio @muiiio
Reported 2021-06-11 12:04:11
@tuyasmart hi, it seems my smart plugs just spontaneously stopped responding yesterday - both to the Google home app and to the Tuya app - has there been some global issue that could have caused that?
li @LiSpamli
Reported 2021-06-11 07:06:49
@LockTenon And when #tuyasmart servers down like yesterday you stay outside because no products can work ? #TuyaDown
Apilio @apilio
Reported 2021-06-11 01:27:15
According to user reports on Twitter, @tuyasmart has ben down last night (around 22pm to 03am UTC) for European users. We can definitely confirm that the service had some issues. The Tuya API said "Code: 500 - system error, please contact the admin" 😢
#tuyadown
Morgan Jenks @Morganjenkss
Reported 2021-06-10 22:27:28
i wouldn’t recommend @tuyasmart to anyone!! daughters been in her own bed for 3 weeks through the night the system goes down tonight so she’s back in my bed and she’s up screaming demanding for a bottle. that’s our night routine over. will be buying a new monitor tomorrow
Oliver Goodwin @Boatman25
Reported 2021-06-10 19:29:01
Is Tuya Smart currently down? Live Status and Outage Reports | ServicesDown 2021 https://t.co/ycTmi3MvOG
Daniel Lopez Miller @dopezdaniel
Reported 2021-06-10 19:06:49
Have my lights/sensors gone sentient all of a sudden?
Or does Smart Life have an outage? @tuyasmart
jami @jamiss89
Reported 2021-06-10 19:04:02
@tuyasmart Any reason. Why the whole platform is down right now ?
li @LiSpamli
Reported 2021-06-10 18:38:24
@tuyasmart tuya tottally down at this time.... no one products works . thanks #tuya !
Leandro Dimeira Lima @leandrodimeira
Reported 2021-06-10 18:37:01
#TuyaSmart integration with Echo dot Alexa is down.. Directly from Tuya app is working.
Keith Siew @KeithSiew
Reported 2021-06-10 18:31:12
@morethanyell @madebygoogle I'm having the same issue with smart life and tuya smart products on my Google home
Oais Ahsan @AhsanOais
Reported 2021-06-10 18:29:11
@tuyasmart your down in the UK. This is ridiculously not smart for a digital company
Rubén Lohaus B. @rlohaus
Reported 2021-06-10 18:23:17
#TuyaSmart integration with Google Home is down.. Directly from Tuya app is working.
@tuyasmart please fix it!!!
cpb69 @CPB69
Reported 2021-06-10 18:18:33
@tuyasmart Are your servers down in UK? It appears there's a significant outage with Tuya Smart devices!
Oliver Tongyang @OliverTongyang
Reported 2021-06-10 18:15:27
@THE_TICK42 @tuyasmart Guess EU guys cloud is down. The app doesn't want my login, too...
At least my S****y's still work.
David @electrodrummer
Reported 2021-06-10 18:10:01
@tuyasmart down. @hibberthometech frantically rewriting Saturday's missive - ***ume entire episode will be presented by Hue Fanboi 🤓
Unavailable to the Mortal Man @EdwinDroom
Reported 2021-06-10 18:07:12
@tuyasmart You appear to have a fairly significant outage meaning people can't control their smart homes through multiple platforms. Wondering if you could provide an update?
Tom Finch @monstrmadeofman
Reported 2021-06-10 17:59:53
@OhNoItsSteve @tuyasmart @AmazonHelp If it's any consolation I was aware but until now hadn't had a problem. But after some digging there are ways around it if you're a tad tech savvy
J @tallyhochaps
Reported 2021-06-10 17:57:10
@tuyasmart services seem to be down in UK, none of my plugs are working 😥
David @electrodrummer
Reported 2021-06-10 17:56:24
@tuyasmart is down. Just when you thought life couldn't get any sh*ttier you have to get off the sofa to turn the lights off.
Miss Tilly And Me @MissTillyAndMe
Reported 2021-06-10 17:49:13
My #tuyasmart app is down @tuyasmart. My smart house isn't so smart anymore, is it?
Steve Churton 💙 @SteveChurton
Reported 2021-06-10 17:48:36
@THE_TICK42 @tuyasmart UK down as well
Marcos Silva @DEVAXTATOR
Reported 2021-06-10 17:47:19
@Flies4no1 @edouard_aihua @tuyasmart it is still down...
the issue seems to be a certificate something seems to be wrong with the handshake protocol cant do much more digging
Mike Rolfe @MikeRolfe7
Reported 2021-06-10 17:39:27
@tuyasmart are your servers down?
Clair Franck @fclair38
Reported 2021-06-10 17:32:17
@OhNoItsSteve @AmazonHelp @Jimmydeeping Tuya smart life servers seem down! Or very very slow.
Alex petersin @alex_petersin
Reported 2021-06-10 17:32:10
@VikingF1 @FatBoyExercises @lee_hanlon @johnellison @RieRie9388 @Alexa @amazon @tuyasmart @AmazonHelp Yes same Problem
That Red Haired Dude @MikeyClewer
Reported 2021-06-10 17:31:57
Arghhh my Tuya Smart device doesn’t work, what a night for the servers to go down, now I have to physically turn on my light 😂
Lee Hanlon @lee_hanlon
Reported 2021-06-10 17:29:59
@RieRie9388 @FatBoyExercises @johnellison @Alexa @amazon @tuyasmart @AmazonHelp I tried p***word reset and told user does not exist. Which could suggest an issue at their end but just not sure if I was using the right details! Like living in a blackout. Can’t turn my lights on!
#FirstWorldProblems #candlelight #earlynight
Steve Kennaugh @VikingF1
Reported 2021-06-10 17:28:41
@OhNoItsSteve @tuyasmart @AmazonHelp My Gosund and SmartLife devices are down, Samsung tv ok. Very strange!
Ken Gould @feardamhan
Reported 2021-06-10 17:28:11
@tuyasmart your servers seem to be down. Loads of folks in Europe unable to control their devices
Oh no, it's Steve! @OhNoItsSteve
Reported 2021-06-10 17:26:43
All my lights and smart sockets at home are managed by @tuyasmart #SmartLife though @amazonhelp Alexa.
It would appear that the Tuya servers are down. None of my devices work.
I had no idea that once set up, the devices needed access to the Tuya servers to work. (1/2)
TCJ @shinset
Reported 2021-06-10 17:26:30
Hey @tuyasmart are you down !? All devices linked to your API in France are unreachable for lots of users ! #tuya #smartlife
StefLP Ⓦ @stefLP
Reported 2021-06-10 17:25:45
it seems IOT system from
@tuyasmart
is #DOWN
from Tuya Customer Service
We met with server issue right now. We are very sorry for the inconvenience.
Fat Boy Exercises! 🇪🇺🇬🇧🏳️🌈⚤ @FatBoyExercises
Reported 2021-06-10 17:22:29
@lee_hanlon @johnellison @RieRie9388 @Alexa @amazon @tuyasmart @AmazonHelp Actually I suspect that 2 sets of devices I own are all just rebadged tuya devices which is why they are affected.
A: they went down at the same time as the tuya outage.
B: The login screens for both apps are identical. I hadn't noticed before as they were set up months apart.
Od'Hers ®️ @oscardhers
Reported 2021-06-10 17:18:00
@tuyasmart server out??? Any problem?
Fat Boy Exercises! 🇪🇺🇬🇧🏳️🌈⚤ @FatBoyExercises
Reported 2021-06-10 17:16:41
@johnellison @lee_hanlon @RieRie9388 @Alexa @amazon @tuyasmart @AmazonHelp If its a 3rd party they probably wouldn't even be aware its an issue. Its a pain in the backside!
John Ellison ,💙 🇵🇸 BDS- Blues Guitarist @johnellison
Reported 2021-06-10 17:15:22
@lee_hanlon @RieRie9388 @FatBoyExercises @Alexa @amazon @tuyasmart @AmazonHelp It would be helpful if @Amazon could make devices aware there is a problem and maybe send a message, I could have been trying for hours resetting everything
DS @kikkodedo
Reported 2021-06-10 17:13:15
@tuyasmart your servers are down, do something
Cepheid Variable @VariableCepheid
Reported 2021-06-10 17:08:08
@KingKain24601 @tuyasmart Same issue here... was blaming home ***istant!
Armando Burgerhof, @ocrobyte
Reported 2021-06-10 17:07:55
@tuyasmart FIX Your Smart Home shizzle man, my lamps etcetera are not controlable, (Time to go Philips Hue?)
Pribate @privateuktutors
Reported 2021-06-10 17:06:20
@tuyasmart is your app down - I have lost my cameras on it and each time I’m refreshing it says network server is busy try again later
Armando Burgerhof, @ocrobyte
Reported 2021-06-10 17:04:58
@Morris__major @tuyasmart Same issue here
Armando Burgerhof, @ocrobyte
Reported 2021-06-10 17:04:31
@tuyasmart I CANT CONTROL MY LAMPS MAN, FIX YOUR SERVERS.
Garry @KingKain24601
Reported 2021-06-10 17:04:12
@tuyasmart FYI your services are down. All devices and the app are unresponsive, multiple other tweets about it on twitter so issue’s not at my end. #TuyaSmart #Down
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