Is TurboTax down right now?
(latest update January 17, 2021)
TurboTax is a software package for preparation of income tax returns, produced by Intuit, Inc. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Coffee Lover @thecoffemugger
Reported 2021-01-17 13:35:46
@MedicVet68 I read you may have to take it as a tax credit. Also read that those who filed thru companies like TurboTax ONLINE have same problem. Apparently they purge bank account info after a certain amount of time, so they are unable to process.
SlowMoney Green @SlowMoneyGreen
Reported 2021-01-17 13:10:03
There was a problem with TurboTax and the way it translated into the IRS database, so they’re sending $600 Visa cash cards.
You’ll think it’s a scam, but it’s pretty easy to verify it’s legit.
No idea why we got checks last time and a card this time, but that’s what happened.
TNT @yungnhungryTNT
Reported 2021-01-17 12:45:14
@bray_sylvester @turbotax Yes, it’s very frustrating that the information from the IRS and the information from @turbotax state different things about the same issue. I specifically asked @turbotax if they could cite their information or if it was private discourse from the IRS to @turbotax, no response.
Julie @JulieWboo
Reported 2021-01-17 12:26:09
@MissKFatima @turbotax What I dont get is how h&r block had the same issue and it seems like they were able to fix the issue and send funds asap. While we're in limbo waiting for money that prob won't come till Feb when we file taxes...
Julie @JulieWboo
Reported 2021-01-17 12:19:00
@IRSnews I pray 🙏 my money is coming. Im hanging on by a string and everyone around me had gotten theirs direct deposited no problem. I was one of the lucky ppl who got screwed over by turbotax and keep getting thr run around. I can't wait till Feb I need that money like yesterday😢
T @tttelamarieee
Reported 2021-01-17 12:03:47
@manseed1 @turbotax @TaxSlayer This whole thing is a mess. My best friend used tax slayer and they got theirs with no issue. Screw the little people they said 😩
TheStreet @TheStreet
Reported 2021-01-17 12:00:15
Lisa Greene-Lewis, CPA and @turbotax expert breaks down whether or not unemployment income is taxable, and just what to do if you didn't take taxes out.
https://t.co/NIdMuBS5ju
KyleNShelby Bowen @KylenshelbyB
Reported 2021-01-17 11:51:00
@turbotax They sent my wife and I's stimulus payment to the turbo card account I had chosen for my tax refund. How do I fix this I no longer have access to the account.
markmane44 @markmane144
Reported 2021-01-17 09:57:36
#StimulusChecksNOW so I guess its f**k me because its January 19 and I still aint get a #stimmy. F**k TurboTax even though you part of the problem. F**k the scammers that forced my hand on closing my old bank account. Clean up this mess.
Matt Foreman @ForemanTaxLaw
Reported 2021-01-17 09:56:11
@taxtherapist505 @AccountingAsArt @IraGilligan @turbotax On it's face, it's silly, but professionals (in any industry) can always help with the known unknowns and are the *only* way their clients have a chance at the unknown unknowns. That's the problem with turbotax. 2/
Saby Music Lover 🎼❤️ @Foolish4Sabrina
Reported 2021-01-17 09:50:45
@TeamTurboTax I hope I get my payment before the end of January, IRS just announced we can’t even process our tax returns until mid February!! Another kick while we are down smh
Allen Pierson @Photoartistx
Reported 2021-01-17 06:43:46
@turbotax So if Biden grants another $1400 are your customers going to run into the same problem even if they either got a corrected amount or they had to settle to wait for a refund?
Linda Armstrong @LindaSalem
Reported 2021-01-17 06:05:02
@DellaBranson @FaithCampbellJ1 @JamesLindholm1 @Bricchetti1 My niece in Flint had the same problem. Twitter friends helped me find out that some people had to file their 2020 taxes electronically. Many got their checks in less than two weeks. The IRS has info on their website as does TurboTax. Let us know if it works out for you. 🙏
Cody Aaron @_BlindVisionary
Reported 2021-01-16 23:55:05
@UltimateThorn Probably should be asking the IRS. IRS caused this problem TurboTax just trying to help
Cody Aaron @_BlindVisionary
Reported 2021-01-16 23:54:03
@HuggettLinda @turbotax @IRStaxpros Probably should ask the IRS. I can’t believe how many people are on here getting mad and blaming TurboTax for problems caused by IRS. You realize TurboTax had no obligation to spend significant resources to fix IRS mistakes, right ?
Cody Aaron @_BlindVisionary
Reported 2021-01-16 23:51:19
@spacebret @turbotax IRS is the problem here, not TurboTax tax. IRS ****ed yo the delivery of funds and refused to offer the ability to update information. Blaming TurboTax is like blaming a neighbor of they were trying to bring you a check the IRS sent them by mistake, intended for you, but your
Cody Aaron @_BlindVisionary
Reported 2021-01-16 23:48:37
@LifeIsSoG @turbotax Then contact the IRS. Y’all need to stop blaming TurboTax for the IRS mistake here. I get the frustration, but damn, a company is trying to Step in and help ppl get their $$ and people just be attacking them. IRS caused this problem, IRS has your money, IRS is the reason no stimi
Cody Aaron @_BlindVisionary
Reported 2021-01-16 23:36:03
@NicksNaughtyPup @turbotax But the wait is because of the IRS, not TurboTax. The IRS created the problem, TurboTax became a middle man trying to help because unlike the IRS, they are competent. I understand your frustration - totally. But it should be directed at the IRS - not TurboTax
Xan Maus @XanaMaus
Reported 2021-01-16 23:04:26
@turbotax @Intuit
Why does this always have to be a struggle? You've got several major bugs in your software which I have been trying to get you to fix for years, now. But you only break it more.
Chloe @BellaStormONE
Reported 2021-01-16 22:49:01
@turbotax I’m still waiting for my stimulus. The IRS get my Payment tool says my status is unavailable. I used the non-filer tool when the first stimulus happened, and received my first one no problem. I cannot be claimed as a dependent. Where’s mine @turbotax ?
Vedran @vedranilla
Reported 2021-01-16 22:00:09
“He takes the state farm hand off and he’s got intuit turbotax running room! He has enough for a geico first down, and he runs it in for a dodge ram touchdown! Haha what a verizon 5g celebration, man. Now for a quick word from progressive” *crazy train plays in the outro*
Kristina @MrsWilde21
Reported 2021-01-16 21:32:08
@turbotax I did. But nothing. You had my social security number as my account number. In April I received my stimulus no problem in April. Help!
TheStreet @TheStreet
Reported 2021-01-16 21:00:20
Lisa Greene-Lewis, CPA and @turbotax expert breaks down whether or not unemployment income is taxable, and just what to do if you didn't take taxes out.
https://t.co/NIdMuBS5ju
Harry @darthrawbud
Reported 2021-01-16 19:24:11
What the **** @turbotax 10days still no check/debit card. And I never got an email from you guys stating the issue in the beginning.
CCB🍥 @KP6of7
Reported 2021-01-16 18:46:29
Hey @turbotax and IRS you got 15 days to fix my stimulus check **** up, so contacting me saying you'll fix it and just do it.
AikiT #resistDictatorTrump #RIPGOP @AikiMichael
Reported 2021-01-16 18:19:37
@Michaellangla19 @turbotax @IRSnews @JoeBiden @SpeakerPelosi @KamalaHarris to be fair for biden and his team. They have a ****storm they have to clean up and fix in 2-3 weeks. only about a few millions didn't get their stimulus and we are just unlucky i guess. Look at the capitol right now. A freaking circus thanks to Magats and Trumpers.
Michael langlais @Michaellangla19
Reported 2021-01-16 18:02:34
@Missy1138 @TeamTurboTax Yet even if he hasn't taken office yet he's still pushing for the 3rd stimulus check instead why is he not talking about this "error" that intuit and the irs has caused and working towards getting it fixed. Because you are here on Twitter asking about a fix for the stimulus too.
William Chadwick, תהלים stan account @CardioLeo
Reported 2021-01-16 17:51:09
@TheAlanNoble My wife and I didn't get it because we used TurboTax, who sent it back to the IRS. TurboTax has thankfullly fixed the issue by now, because they were going to lose m***ive numbers of clients. If you used them for your taxes last year maybe you should call.
Arnold Friberg Made Me Gay @FribergMadeAGay
Reported 2021-01-16 16:18:47
@AddisonDJenkins if TurboTax can make a computer program to do taxes so can the IRS lol. or if it's too complex they can simplify tax codes, idk what the issue is tbh
Julswulsy28 @julswulsy28
Reported 2021-01-16 16:03:02
@HRBlock But yet TurboTax made on my portal for all of their customers who were affected by the same issue to update their direct deposit info so apparently can’t be that freaking hard but us we get a check that is nonexistent I got the email but guess what still no freaking check not onl
spacebret 🇺🇸 @spacebret
Reported 2021-01-16 15:44:26
@turbotax Hi, you delayed my last support by months which cost me extra fees to all the other banking jerks. Took months to fix the bridge that you broke. Now after that I find out it is broken again and more fees to the banking jerks. You stole my money.
Sarah ❤️💕❤️ @sarahpol84
Reported 2021-01-16 15:31:30
@DaveTrue11 @arttricexx @turbotax I did my own taxes. I think the issue is the mail has been slowed so much in certain areas. I am in Illinois and mailed a letter to Seattle Washington and it arrived in 4 days. From Washington DC and other areas, it's slowed.
𝓚𝓔𝓑 🌿 @kortney_erin
Reported 2021-01-16 14:55:06
@Ladynoelle68 @TemmieGirl2 @turbotax @troyburgess7 @IRSnews There is a problem w mine bc the direct depots acct that they sent my first one to is now closed. They sent me an email to update my direct deposit info but it won’t allow me to. 🤦🏼♀️
Glenn Rowell @Growell27
Reported 2021-01-16 14:44:02
@turbotax So I did receive an email from turbo tax stating the IRS error and it is expected to be deposited in bank accounts by the end of January. Since I received this email can I be confident that I should receive this by the end of the month? I had no issue with stimulus 1 thank you
Dave True @DaveTrue11
Reported 2021-01-16 14:33:18
@sarahpol84 @arttricexx @turbotax Ya waiting with no answers is horrible. I spoke to turbotax on email and they basically said not my problem. I will never use them to file taxes again
Jeremy T Zimmerman @JeremyFujiman
Reported 2021-01-16 13:09:42
@TeamTurboTax @jay_thats_me27 What funds? How many millions are being strung along believing you're going to do right by them, when it's becoming clear your "fix" will be "Just wait a few months for when you have to pay us again to file your taxes for the year probably didn't make any money anyways."
spacebret 🇺🇸 @spacebret
Reported 2021-01-16 12:23:49
Be @turbotax charge $200 to plebs who don't work for the man with an extra mandatory $40 fee here, now your bridge to get help is broken... Tyrants love to mandatory their pain.
Imka | NTS This Sunday @OfficialIMKA
Reported 2021-01-16 11:58:43
@TeamTurboTax this was sent to me after my conversation that i had with one of your representative at the office just now. also found some other information about how everything went down behind the scenes and i will talk about later on today because in the end. This is bad service
Jeffrey Ball @thejbspecial
Reported 2021-01-16 11:11:28
@NFL @turbotax Gonna rock this town!
Gonna knock you down!
Cause we're the #ClevelandBrowns !!!
https://t.co/tpTWRdQ40A
Imka | NTS This Sunday @OfficialIMKA
Reported 2021-01-16 11:10:12
@TeamTurboTax The problem is that you @turbotax @TeamTurboTax don’t have a system on the backend to help us change or give you the information that’s different from the tax information that were sent to you years ago.
So how you helping and not asking or reconfiguring your systems?
Imka | NTS This Sunday @OfficialIMKA
Reported 2021-01-16 11:07:54
@TeamTurboTax Here’s the problem:
Scenario:
Me: Files taxes, Return is 👌🏾, security breach, bank closes account and gives new account number.
TurboTax: let’s grab information from 3 years ago.
Me: bruh, I’ve changed bank account since, can I update you
TurboTax: nah fam, you’re good https://t.co/j3ujrClWhj
CATEATER42069 @ASHIR04683643
Reported 2021-01-16 10:17:01
@ShinLi22857011 @Officialj0nn @NFL @turbotax Yeah but goff has a broken thumb, Goodluck!
dana Clayton @danaCla69493941
Reported 2021-01-16 10:04:50
TurboTax and H https://t.co/8ua0Ilnt0v
Andrew Isom @DrewInTheLou77
Reported 2021-01-16 09:37:30
@turbotax Thousands of people have had the same issue. This is unacceptable. Lawsuit Swag:)
yuri aguilar @yaguilar17
Reported 2021-01-16 08:43:22
@turbotax @jsnmiller314 All this generic responses does not help me. If you don’t have answers don’t respond. I just don’t get it. The rest of America is getting their stimulus check even my son who lives with me. I got the 1200 no problem. But this 600 is a mystery!
yuri aguilar @yaguilar17
Reported 2021-01-16 08:40:32
@turbotax all this generic responses does not help me. If you don’t have answers don’t respond. I just don’t get it. The rest of America is getting their stimulus check even my son who lives with me. I got the 1200 no problem. But this 600 is a mystery!
Phyuck Yiu @ThaKidd_quan
Reported 2021-01-16 08:23:56
Another hard paid week down in the books and TurboTax still playing with me https://t.co/mFyuxCGM9t
Noelle Riley @Ladynoelle68
Reported 2021-01-16 08:07:19
@kortney_erin @TemmieGirl2 @turbotax @troyburgess7 @IRSnews If we got the first one, there shouldn’t have been a problem with the second. So frustrating.
L M @Alisha28555386
Reported 2021-01-16 07:31:53
@turbotax You're supposed to be able to use either 2019's OR 2020's income for Form 7202. Read the bill p***ed in Dec. You really need to fix that. I'm going to file with FreeTaxUSA instead this year because of that. It's a difference of over $5000 on my return.
christina beauchamp @christinabeauch
Reported 2021-01-16 07:31:22
@turbotax Im going to keep it real. So what going to happen when the issue the other stimulus that Biden going to do are we going to have the same problem