Is TUI Travel currently down? Live Status and Outage Reports

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Ben David Bacon @Benny_Boy_88

Reported 2022-05-28 01:03:58

@TUIUK My family and I are stuck at Birmingham Airport. (SHOULD HAVE BEEN MANCHESTER). After a 16 hour plus delay and being shuttled between hotels and airports in Turkey. Your staff on the ground here say not there problem? #TUI #Travel #Delays #Tom823

The Grind XR 🇺🇸🇺🇸🇺🇸 @XrGrind

Reported 2022-05-27 23:23:06

@tui_politics @Timcast Everyone mad and complaining while we live in a very privileged country. There is hardship and some things are not fair but we have the right to complain without being struck down in the streets or imprisoned.

andy stephenson @andystephenson4

Reported 2022-05-27 22:49:19

@Sherratt_Kt @TUIUK We had same problem on wed. Just had email at 2am xcelling family hols 4 hrs before departure.guess ,like us, u wont be going anywhere. Thanks @TUIUK .Looking at other tweets we're not alone What a disgraceful way to run a business.if u cant cope @TUIUK ,dont take the bookings

Laura @laura_longman

Reported 2022-05-27 22:15:00

@TUIUK @loafusj My niece and nephew are 5 years old. Their first time on a plane. Counting down the days for weeks.. They are distraught. The lack of comms made a horrendous situation worse. I suggest you stop sending generic msgs and instead put some resource together to in help those affected.

Steven Robertshaw @StevenRobertsh8

Reported 2022-05-27 21:59:36

@PaulEmbery @georgegalloway @TUIUK The problem with their presumably good intentions is that they use software to decide what is acceptable . If you use the word trains it will ignore it . They are not able to distinguish between adults seriously discussing anything and rabid dogs salivating .

Mary Lisa @MaryLis98915532

Reported 2022-05-27 19:33:56

@PaulEmbery @MadyWaterer @TUIUK Fight back or sit down and die!

Rob Williams @WilliamsRobs

Reported 2022-05-27 17:45:22

@ldtate69 @Rich_Barnett @TUIUK @jet2tweets @TUIUK were so unhelpful and rude apart from one member of staff at airport, @jet2tweets saved the day for us and their staff and reps were very helpful!!! Still waiting a response from TUI support on their App 4 days later! Expected much better from TUI but have been let down!

tygify #aruna @tygify

Reported 2022-05-27 17:45:05

@tuipys how did u fix plz bro

Dominic Tierney @bullseye1878

Reported 2022-05-27 17:33:53

@jcully8 @TUIUK Always gone with them and never had a problem. Mexico in July with them

HabboKingdom @Habbokingdomnet

Reported 2022-05-27 17:32:50

@ldtate69 @Rich_Barnett @TUIUK @jet2tweets We had the same issue at Reus today with the Manchester flight, we decided to quickly book the jet2 flight back (cost £200) and pulled up into the stand next to the flight we (and you) was getting, just stood there still in manchester. Props to @jet2tweets. RIP TUI

Aki is a 超猫舌 @allthingsume

Reported 2022-05-27 17:29:07

@tuiguwaa oh no! hope your baby sis’ fever is brought down asap and that she recovers quickly. and sorry to hear about your dog. https://t.co/UcUl3a9QyC

Ber @AmberHowe20

Reported 2022-05-27 16:34:51

@Mad_1nventor Same issue at Stansted today. We’re currently on a coach to a hotel after @TUIUK flight cancelled. We have no idea what time our flight will be tomorrow - if at all. No ground staff from TUI present. Zero communication.

Brunno com 2 n mesmo cansado @brunnodesouza

Reported 2022-05-27 16:24:16

@tuitapeps Never Back Down

Jackie @JackieClinch

Reported 2022-05-27 16:21:14

@PetenShirl @MailOnline @TUIUK how sad that you’ve bowed down, how about, good evening/morning ladies and gentlemen

Kazimierz2019 @kazimierz2019

Reported 2022-05-27 16:11:14

@bhx_official @TyroneHollis4 What’s the issue with this flight? Getting no response from @TUIUK and thus far been treated liked a mushroom. Been left in the dark since this afternoon. Who is to blame for this shambles?! Disgraceful customer service

Lee 1️⃣9️⃣ @hamish351

Reported 2022-05-27 15:57:51

@TUIUK Problem is Rebecca that email response time is 28 days. We go in 12

Lee 1️⃣9️⃣ @hamish351

Reported 2022-05-27 15:47:15

@TUIUK Yes Rebecca no problem

Richard Kingston @kingstonrichard

Reported 2022-05-27 15:13:08

@EllieO00779435 @TUIUK That said, we’ve paid @TUIUK a lot of money for this “experience”. It shouldn’t be up to us to chase down our cases. They shouldn’t be lost. The service we paid for should be on top of their component parts and working to put the mistake right, surely?!

Lynda Watson @Lyndalogie

Reported 2022-05-27 15:06:53

@TUIUK I am usually singing your praises today you have seriously let us down. At least 4.5 hours delayed, no update no information no bars or restaurants open @manairport absolutely shocking way to treat people

Ian Mcloone @IanMcloone

Reported 2022-05-27 14:33:37

@AmandaP_UK @TUIUK At least you got away. Monday afternoon flight cancelled at Luton when boarding. 9 hours on phone to customer service but not able to speak to anyone. £4000 down and needed to pay for another holiday. @TUIUK you are a disgrace.

Jason Holloway @JasonDaThinker

Reported 2022-05-27 14:03:44

@BlueSkiesmp @mike021949 @GBNEWS @TUIUK I have no.problem with gay bi lesbian I have a problem with transgender There are hundreds of ppl in hospitals mental institutes locked up for claiming to be somebody else Its called personality disorder Its mental health issue

Mitsouko @DameV17

Reported 2022-05-27 14:03:05

So @TUIUK we are much delayed again on return route to Manchester from Naples due to depart 10pm. Same problem as last Friday when we landed very late here last Friday… funny the same problem ? Or are you blaming a faulty plane again ? I will avoid you in future

Ellie O @EllieO00779435

Reported 2022-05-27 13:57:42

@kingstonrichard @TUIUK Hi, I'm having the same issue from a flight from Cancun to Birmingham this morning. I've had no response from TUI and can't even get through to Birmingham airport on the phone now. Its ridiculous.

Sir katanapilot @katanapilot101

Reported 2022-05-27 13:41:07

@Angusmctavish13 @walkonjenko @GBNEWS @TUIUK Ah I see your issue. You don’t understand the difference between quantitative and qualitative. Makes sense now.

Jenny @Jenny90150829

Reported 2022-05-27 13:24:33

@TUIUK It said form did not save due to a system error we are working hard to fix this

Jacqui Piner @jacqui_piner

Reported 2022-05-27 13:05:32

@TUIUK please advise how I can resolve my issue. I have telephoned 0203 34512688 on numerous occasions and been on hold for 2 hours only for the call to be disconnected. Just found out after my latest 2 hour wait that the call centre closed before 6pm rather than the 7pm. https://t.co/E05rKNIbMN

Champions67 @sconnelly1888

Reported 2022-05-27 12:56:52

@kevfreeman @TUIUK I honestly don’t know if the cancelled Glasgow flight has anything to do with your flight.I hope that you fly out very soon.I know someone that works in TUI customer services.The p***engers in Glasgow have been tools a lot of ****.They have been told it’s a tech problem

withtinme @w1tht1nm3

Reported 2022-05-27 12:54:52

@tuire_kanto @valtioneuvosto @MarinSanna Ukrainian corruption is a weary interesting issue. It's mostly whiting the county - small businessmen is trying to operate faster this way. Or a oligarch corruption - Ahmetov Kolomoiski etc. rusizm corrupted even EU. Make a choice

Claire Cowen @ceb1511

Reported 2022-05-27 12:03:09

@TUIUK Major Tui delays at Manchester airport but nobody available to answer queries or issue food vouchers. Please advise. @manairport

Gemma Boulton @GemmaBoulton3

Reported 2022-05-27 11:40:27

@TUIUK please can someone come back to me on messages? I've been trying to get a problem resolved for months now!

Kazimierz2019 @kazimierz2019

Reported 2022-05-27 11:28:16

@TUIUK @Kevyoung1983 I expect on occasions problems occur. What I also expect however is the vendor provide some form of communication or support in the event of a problem. Can’t reach @TUIUK via telephone 😡 useless. Absolutely useless

Ben Philip @BenPhilip_

Reported 2022-05-27 11:19:20

UPDATE: Flight now delayed until Saturday 02:00 (original flight was due to fly to Aberdeen on Friday 01:25) and @TUIUK are still flying us to Birmingham - a 9+ hours coach journey and 436 miles from the final destination we paid for. Baffling way to treat customers.

Rocco Star @beefman1

Reported 2022-05-27 11:12:04

@TUIUK Hi, I am trying to check in for my flight from faro to Newcastle on the 29th May 2022, website page is down, what happens now, we have heard of long delays, its quite stressful, WHY can't we check in it's less than 48hrs before take off.

Jacqui Piner @jacqui_piner

Reported 2022-05-27 10:58:34

@TUIUK please advise how I can resolve my issue. I have telephoned 0203 34512688 on numerous occasions and been on hold for 2 hours only for the call to be disconnected. How can I speak to a person? This is the 3rd 2 hour call which has been disconnected today. https://t.co/zdhtqTdZk4

Mark Woodhead @markaw214

Reported 2022-05-27 10:55:27

@GBNEWS I’d wager 95% of travellers will have no issue with ‘Ladies & Gentlemen’ and that those 95% will all identify as women or men. @TUIUK stop been so Lilly-livered 🙄

Hayley Rowbotham @HayleyRowbotham

Reported 2022-05-27 10:23:30

@broomster1 @TUIUK Have you go @TUIUK reps to speak to?? It looks like a recurring problem all over the uk with @TUIUK

Rosemarie Carline 🇫🇷🏴󠁧󠁢󠁥󠁮󠁧󠁿🏖🐈‍⬛ @CompetentClinic

Reported 2022-05-27 10:22:58

@GBNEWS What else is there? ‘Folks’. Come on @TUIUK don’t go down that hideous route. Or consider this. You may actually offend most of your p***engers by not using terms such as ‘ladies and gentlemen’.

Tom Nightingale @TomWithEnergy

Reported 2022-05-27 09:50:45

@TUIUK We have a rep here who has been helping us, but the problem kept coming back. 🤞 no more issues, nightmare start to our holiday!

Sara @sara_saehasti

Reported 2022-05-27 09:50:37

@TUIUK @Wheelchair As you left a customer potentially homeless. But relied uponthe wonderful Greek hospitality and customers who have one able-bodied person to carry my chair up and down stairs

Danny Ricketts @realconky

Reported 2022-05-27 09:32:01

@JamesAlexKirby @TUIUK @HolidayInn So sorry to hear the James, m***ive let down from @TUIUK Hope the fam and yourself are alright. Much love to ya

Georgie Barker @georgiebarkerr

Reported 2022-05-27 09:27:59

@TUIUK @Gatwick_Airport how can you cancel a flight and tell us that we’ll be sorted with accommodation and not have one member of TUI staff here to resolve the issue?

James Bikelover @Mad_1nventor

Reported 2022-05-27 09:19:50

🤬🤬🤬 No one at all from @TUIUK Flight @Gatwick_Airport TOM642 customers service desk to deal with the cancelled flight and ALL the furious p***engers. Wife is on hold on emergency call for over 30 mins…. M***ive problem brewing if nothing is done…🤬🤬🤬 https://t.co/sfE4RlKFPL

Ashleigh Whiteman @AshleighAngelTM

Reported 2022-05-27 09:16:19

@TUIUK seems to make making complaints rather difficult. Have to fill in a form for EACH issue, up to 5 issues???? What a joke.

Ashleigh Whiteman @AshleighAngelTM

Reported 2022-05-27 09:13:43

@tuiuk seems to make filling out a complaint form rather difficult. Have fill in a form for EACH issue up to 5 issues?!? Can't seem to speak to anyone. Absolutely rubbish

David Cameron-Young @dcamerony

Reported 2022-05-27 09:07:17

@banor @BromageErica @TUIUK That's the problem with booking online. Always use the shops, get great service from them, and they match any online price

Jacqui Piner @jacqui_piner

Reported 2022-05-27 08:57:56

@TUIUK please advise how I can resolve my issue. I have telephoned 0203 34512688 on numerous occasions and been on hold for 2 hours only for the call to be disconnected. How can I speak to a person? https://t.co/Mz4GF94sHQ

Kirstie💙 @kirstie1712

Reported 2022-05-27 08:48:15

@Tui_na @PoliticalWelshy @RhonddaBryant I just feel like at the end of the day it’s going to come down to money no matter who’s in charge they’re main goal is going to be to try and make the country as much money as they can and where there’s money there’s evil.

下载视频机器人🤖 @xiazaibot

Reported 2022-05-27 08:45:08

@sfoaqj_030 @tuiduanweiboshu 💡 The video you requested to download is ready： https://t.co/Nd6BGdiW71 🆒Russia invading Ukraine🇺🇦[ADs]💡 If you still can’t download, please use this instead： https://t.co/3fjaDr0HaH

Jacqui Piner @jacqui_piner

Reported 2022-05-27 08:33:48

@TUIUK please advise how I can resolve my issue. I have telephoned 0203 34512688 on numerous occasions and been on hold for 2 hours only for the call to be disconnected. How can I speak to a person?

izzy @10skyblue10

Reported 2022-05-27 08:30:05

@TUIUK ****o how long do you have to wait to be answered by the holiday line. We have been holding for 1 hour 28 mins. There are no messages about the hold times. We are unable to resolve our issue on the website and have been advised to call from the chat team.

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