Is Travelocity currently down? Live Status and Outage Reports

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Karen Vasquez @karenvcomedy

Reported 2021-09-27 16:10:25

@TravelocityHelp Hi, I'm trying to speak to a person and I was unable to get through by phone. A Travelocity agent helped me cancel a reservation due to a covid related issue. Please contact me.

Karen Vasquez @karenvcomedy

Reported 2021-09-27 16:08:23

@travelocity Hi, I'm trying to speak to a person and I was unable to get through by phone. A Travelocity agent helped me cancel a reservation due to a covid related issue. Please contact me.

Melba Fanetti @FanettiMelba

Reported 2021-09-26 16:57:40

Travelocity is the worst company do not use them. They will not give a refund for any reason even if it’s a medical emergency. Hotel had no problem canceling our reservation so I guess Travelocity kept all the money. Bad business and poor customer service

Mike Opelka @stuntbrain

Reported 2021-09-24 18:39:17

The latest garbage customer service from @Delta — After canceling my flight, they won’t refund my ticket. And @travelocity says it’s on Delta. And now, Delta has temporarily shut down its DMs to customers. #shameful https://t.co/xB97uT7Tv0

markfriedler @markfriedler

Reported 2021-09-23 17:19:10

Hey @travelocity we’re having an issue w a pending charge but we didn’t get a confirmation. NO ONE is answering the phone!!! @travelicityhelp

Alicia Raymond @AliciaRaymond5

Reported 2021-09-22 17:44:38

Me: How much is it to pick up my rental car earlier? Travelocity: $200 more Me: No thanks. I don't want to make that change. Travelocity: Ok. We've rebooked your rental and charged you an additional $200 Me: WTF! @travelocity Please fix this

devinrocks @devinrx

Reported 2021-09-22 13:11:22

@vysed @travelocity Denise, I am having a similar problem trying to get a refund from @Travelocity re a hotel from March 2020. It is feeling very scam-ish and I have been wondering how many others have this issue.

Acerayl @acerayl

Reported 2021-09-20 15:35:10

@TravelocityHelp called 4 times, airline just needs you to issue a ticked for me that I paid for in December. Flight leaves in 30 minutes, wait time is an hour, any help here?

Cindy Pool @cindypool1986

Reported 2021-09-18 22:01:02

@travelocity would you let your Mom sleep here? Fix this https://t.co/YG9vDaWlQJ

Real Vegas @realvegasdotcom

Reported 2021-09-18 12:21:53

Tried various online services recently for flights and hotel rooms @priceline @Hotwire @HotelTonight @travelocity @Expedia @bookingcom And hands down, Priceline beats them all: Ease of booking, making changes and cancelations and the best price on top of that. Highly recommended!

Miklos Obrusanszki @real_mouserat

Reported 2021-09-16 23:00:12

@travelocity we’ve been p***ed around to new people over and over. We need our issue resolved! https://t.co/Sj5Hy8CMZT

Denise Vyse @vysed

Reported 2021-09-16 17:29:32

Just went through # search and found that LOTS of people have the same problem with @travelocity not honoring refunds that vendors ok.1 REASON WHY YOU SHOULD NEVER BOOK THROUGH 3rd PARTY ONLINE VENDORS. Guess you laid off all of your competent people at start of Covid.

Denise Vyse @vysed

Reported 2021-09-16 17:19:20

@aPRoductiveone @travelocity Ha. 6 hrs? Rookie. LOL. They’re still refusing to fix my issue and it’s been 12 days. I saw someone else going on 6 months. @travelocity is a huge let down.

Denise Vyse @vysed

Reported 2021-09-16 16:51:57

Cancelled flight? Hotel will refund? Not you. You booked through @travelocity - was the $5-$10 bucks you saved really worth it in the end? Because now you are getting screwed out of two nights stay. Even Walt Disney World helped you out. Car vendor - no problem.

Fearthainn @fearthainn

Reported 2021-09-14 21:03:56

@travelocity @TravelocityHelp Travelocity has cancelled my flight 3 times without any input from me, and I have been given a different number to call every time I try to talk to an agent. Now you want to charge me a fee to fix YOUR SCREWUP. Unbelieveable.

Candice Sherrie @aPRoductiveone

Reported 2021-09-14 16:05:25

It took 6 hours for @travelocity to fix a mistake they made two weeks ago.

Mark Chavez @MarkCha1014

Reported 2021-09-14 12:15:14

Further to my point, please see how @travelocity will not address the underlying issue, but just refer me to Iberia and @Iberia_en will refer me to Travelocity and no refund is forthcoming. https://t.co/8dYfZDRreK

Mark Chavez @MarkCha1014

Reported 2021-09-14 09:51:51

@travelocity and @iberia_en agree to refund a ticket then lie and say the money has been paid to the other or will be paid by the other. Stay away from both. You will never get your money out of either if you have an issue.

Anon Star @LoTuZ66055353

Reported 2021-09-12 02:22:05

@TheOneTrueAvo @MlleNadjie @travelocity @UnitedAirlines_ Good luck. Hope it wasnt a transit visa issue. @lufthansa could also care less when a mother with her 9 month old is traveling alone halfway across the world. Smh

Andreas Thorsen @holger3000

Reported 2021-09-11 15:24:35

for the third day in a row I am spending several hours on chat and on phone with @travelocity customer service to book a flight with airline credit. technical issues, and I've been told the issue is low priority because the flight is three months away....

Maru-tos @memiche

Reported 2021-09-11 13:23:06

@cuchovivas @hopper I have used Travelocity and never let me down

Walt Zink @waltzink

Reported 2021-09-10 17:27:34

@travelocity says they cannot refund me for this @qatarairways flight due to it being one year past when booked (March 2020) but I wasn't going to book an int'l flight until fully vaccinated. Now I may have over $900 down the drain? @qrsupport I've sent an email your way! https://t.co/X0zK6Rwgv1

Michael @jeffiesdad

Reported 2021-09-10 10:47:52

@travelocity This goes down as the worst “booking a flight” in our lives. And it was a very cheap, but perfectly timed flight. We have @FrontierCare telling us the flight we bought through @travelocity never existed. And Travelocity is saying they can’t do anything over a “cancelled flight”

VictoriaEvans @Victori12086141

Reported 2021-09-09 19:11:50

I even pulled up Travelocity has a special rate going at the Gradens Motle where janis joolin stayed the guy who started this **** took his video down I gave a message called him a liar how he found Janis. Was all a lie and you see it's still crazy stuff being said .lol

Denison University @DenisonU

Reported 2021-09-09 16:28:07

Join us virtually for ReMix on September 22 and 23 to connect with fellow Denisonian problem-solvers, innovators and entrepreneurs. Hear from speakers including author, James Clear '08, Travelocity founder, Terry Jones '70, & many more. Register today at: https://t.co/KpD6xqQnVz https://t.co/h6QF0cDNZ0

Za Rah @ZaRah2919

Reported 2021-09-09 11:43:44

@travelocity your website is down!

happimell @mel_a_nie3

Reported 2021-09-07 22:36:31

@travelocity falsely advertised my room, and refuses to fix it 🙂 I just got scammmeeedddd

e.shell @shell_fi

Reported 2021-09-04 14:50:04

@Expedia @travelocity your site is down... fix your certs {"error":"error occurred fetching context: request to https://t.co/AsZWJt8Asq failed, reason: certificate has expired"} #expediachat #travelocity #expedia

Stéphane Vallée @StephaneVallee9

Reported 2021-09-02 15:07:42

@Travelocity When you issue a credit for a cancelled flight booked on your site, why should I call myself the airlines to get access to it? Do your job! Definitively the #travelocrooks signature.

red orange mango @oh_hellojack

Reported 2021-08-31 18:00:58

@SouthwestAir Well your CS wasn’t able to figure out my travel voucher issue. We’re good. We finalized our booking through the gnome guys @travelocity instead.

Teresa @TeresaKopec

Reported 2021-08-29 13:38:36

I’ve used Travelocity/Expedia for years but the last year has been issue after issue. No more.

Lauri Donahue @LauriDonahue

Reported 2021-08-29 08:44:11

@travelocity - I'm now on my 4th virtual agent in 2 hours trying to fix a ticket that Travelocity messed up. They keep dropping and starting over. HELP, please?

Scott P @ElSpotto

Reported 2021-08-27 11:27:09

Oh, well praise be! Travelocity just sent me an email for some last minute deals in New Orleans. Because we don’t have a (potential) hurricane bearing down on us.

Dan Erickson @Erickson_Danny

Reported 2021-08-25 17:22:47

@rathi_murthy I have had a very serious problem today with Travelocity Customer Service. I was supposed to receive 2 call-backs from a supervisor, but both times the supervisor did not call back. I'm at a loss. Can you point me in the best direction to receive help?

Dan Erickson @Erickson_Danny

Reported 2021-08-25 17:21:25

@jkimla I have had a very serious problem today with Travelocity Customer Service. I was supposed to receive 2 call-backs from a supervisor, but both times the supervisor did not call back. I'm at a loss. Can you point me in the best direction to receive help?

Mariska Norval @NorvalMariska

Reported 2021-08-24 20:21:16

@TravelocityHelp @ExpediaHelp Travelocity after months of begging I have confirmation from Qantas that you haven't even requested a refund for my tickets from them.... I really do not understand what the issue is????? Please apply for my refund from Qantas Agency Connect.....

Tayls @thisistayls

Reported 2021-08-24 14:35:39

@travelocity ^ this did nothing to solve my problem

Sweet Caroline ⚜️ @_CarolinaCT

Reported 2021-08-24 08:36:15

@Nawlins48 @travelocity I never had a problem with them, until I did. You don’t know until you know, and now... I KNOW.

Sweet Caroline ⚜️ @_CarolinaCT

Reported 2021-08-23 21:24:44

Dear @travelocity, I shouldn’t have to email you 3 times in as many weeks to discuss a recent issue. I’m trying to be patient and respectful, but I’m going to need a response.

Renezuo @RenezuoArt

Reported 2021-08-23 18:38:06

@FlyFrontier @travelocity It's not even like I'm stuck somewhere great. I didn't want to be in Maine, but I have family here I was visiting briefly before going down to M***achusetts where I wanted to see the rest of family I haven't seen in years.

Renezuo @RenezuoArt

Reported 2021-08-23 18:36:12

@FlyFrontier @travelocity To be clear, my vacation here has been complete buns with one screw-up after another. A Hurricane was part of the issue, but not even the biggest one. Now I'm just trying to get back home and @travelocity and @FlyFrontier can be bothered to give a damn.

Customer Service Hell @SadCustomers

Reported 2021-08-22 22:24:52

@sarahwaffle @MikePapacoda @ExpediaGroup @travelocity Thank you for taking the time to do this Sarah. Unfortunately for every case like this there are thousands of others at Expedia Group every day that go unsolved, and it's a m***ive problem. I hope this gets addressed sooner than later because it's ruining a lot of vacations.

Dustin Harms @bigheadrick1983

Reported 2021-08-21 08:59:26

@travelocity please fix your date sliders on your application. They just me $202. Thank you

Mike Papacoda @MikePapacoda

Reported 2021-08-18 15:29:25

When will someone at @ExpediaGroup address the glaring customer service issue at @travelocity? The leadership is completely asleep at the wheel, ignoring request from their customers to be heard. Don’t they have a fiduciary responsibility to address this for shareholders? @CNBC

S McD @MrsSFaison

Reported 2021-08-17 21:54:37

@travelocity I tried to not to be angry but none of your customers should never have to go to through a gauntlet of phone calls/messages to resolve an issue.

Mike Papacoda @MikePapacoda

Reported 2021-08-17 18:24:06

Once again @travelocity I have to ask when will the leadership at @ExpediaGroup address the abysmal customer service issue at your companies? Will board members like @ChelseaClinton or shareholders @blackrock and @Vanguard_Group have to step in to get you to address this? @CNBC

Mike Papacoda @MikePapacoda

Reported 2021-08-17 15:44:29

@ChelseaClinton As a board member for @ExpediaGroup are you aware of what’s happening? The customer service issues seem to originate from the leadership and cascade down to @travelocity. My repeated request to be heard continue to go ignored by leaders like @sarahwaffle. Why?

Mike Papacoda @MikePapacoda

Reported 2021-08-17 15:33:19

@travelocity and @ExpediaGroup group seem plagued by customer service issues and yet leadership chooses to ignore its customers. Shareholders like @blackrock and @Vanguard_Group should have major concerns with the leadership response to this issue. Any comment from @sarahwaffle?

S McD @MrsSFaison

Reported 2021-08-16 17:49:27

Since @travelocity broke my heart with ten years down the drain, I’m looking for a new travel booking bae. @bookingcom you interested? Perhaps @KAYAK?

Catherine Workman @cmw23trinity

Reported 2021-08-16 15:23:27

@travelocity Thank you. My itinerary # is 72145952012263 The issue is that I booked these tickets because your website explicitly said I could select seats. When I contacted Delta to select seats I was told that this cl*** of ticket (t) does not allow seat selection until check in or at gate.

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