Is Tikona down right now?
(latest update February 02, 2023)

Tikona Infinet Limited (TIL), or Tikona, is an Indian Internet service provider. Is it up or down? Is it down for me? Check the status or Report your issues below!
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preeti chitrangada @preetichitra
Reported 2023-01-30 13:40:23
@TikonaTIL I have been using tikona wifi past one and half year but half of the time the service is interrupted. I tried doing the complaint as well but no one respond promptly. many a times they don't know that wifi issue is there unless I inform them...

MohammedAli Shaikh @mdalishaikh1989
Reported 2023-01-30 13:27:38
@TikonaTIL what a pathetic service is this after complaining for speed still gets the same speed issue only able to use after 12PM to 6AM and not other time. Registered the complaint multiple times and no other option to reach voice support..

Kanishk Savarkar @KanishkSvrkr
Reported 2023-01-28 03:37:47
@airtelindia @Airtel_Presence @bajpai_prakash this is the heights of worst service by a service provider. After every 3-4days my 5g wifi has connectivity issue and every time the so called customer care of@Tikonainfinetprivate gives the same update without any permanent solution.

navin @I_amnavin
Reported 2023-01-25 04:06:46
@TikonaTIL one of the worst service which I am witnessing, after every 1hr-2hr your wifi stops working and whenever i raise a request, i get a reply team is looking into it and will be fixed in 4hrs.daily the same issue.
Please don't go for this pathetic company.

S Kadam @SKadam2610
Reported 2023-01-25 04:05:28
@TikonaTIL why are you sending legal notice to me? I am trying to contact customer care since many months but it's very difficult. You guys are just sending notices but Noone is talking to me regarding issue.I hv requested disconnection 1 year ago.Never seen such worst service

R @RangaEunny
Reported 2023-01-24 06:31:44
@GoneWorse Tikona used to call me posing as lawyer speaking from Tis Hazari court threatening that the court would issue a non bailable warrant if I did not pay my dues in next 20 minutes.
Tikona had messed up accounting and many ex subscribers got these calls

harsh khatri @khatriharsh911
Reported 2023-01-22 02:27:01
@TikonaTIL
Hi tikona team,
I am your existing user
My Tikona user id :- 1122791496
My internet stop working since 20th jan 23, my issue doesn’t solved till now and no response from your technical support team. I just emailed whole the matter on customercare@tikona.in

Ishan Patel @IshanPa53863332
Reported 2023-01-22 01:21:44
@TikonaTIL my internet is not working. please try to resolve this issue ASAP .

kanishk savakar @KanishkSvrkr
Reported 2023-01-21 07:27:34
@bajpai_prakash @airtelindia I had called your engineer(Sandip Harijan)more than 10 times who was ***igned to resolve my issue but he had blocked me n is not taking up my calls now. @CMOMaharashtra @Dev_Fadnavis pls help.
#tikonainfinite private limited worst custormer service.

Gaurav Kumar @KGaur_Garry
Reported 2023-01-19 01:17:37
@TikonaTIL Speed issue not resolved as yet

purab pancholi @PancholiPurab
Reported 2023-01-18 06:42:48
@Nikita_0192 @TikonaTIL @harshparkhani @outlier94 There reply for every problem is same

THE RAVAN @_THE_ANAND
Reported 2023-01-17 02:03:55
@excitel_rocks my internet connection is lost since 2 days but no action will taken. tikona, jio and other locals will resolve the same issue within 4 hrs. It's the worst thing. Pls don't go with excitel it's after sale service is very poor.

ANKIT SUKHIJA @csankitsukhija
Reported 2023-01-16 09:03:51
@ArvindKejriwal please look into the traffic problem due to the liquor shop opened by you in residential area of shahdara loni road near tikona Park @LtGovDelhi @BJP4Delhi @ManojTiwariMP @Jitendermahajn @chitraaum https://t.co/lw6xbCWOps

sumit @isumit12
Reported 2023-01-16 07:55:18
Still no response at all, customer care number only have new installation billing and network issue options for that they responded continuously, what about closing the connection??
@DoT_India @TikonaTIL should I be hanged like this only

Shreyas Dave @DaveShreyas
Reported 2023-01-15 22:03:28
@TikonaTIL @DoT_India Today 16th January
Problem as it is
You seems to be clueless as to what problem is
Please confirm you can not solve this
3 speed tests done 10 minutes appart
Waiver is not enough you should be punished for neglect of this
And you call yourself a service provider https://t.co/VFpoSCOUuo

lalitsehrawat @ls2214
Reported 2023-01-14 09:23:17
@TikonaTIL since morning my internet is not working and you didn't respond and resolve the issue. I already mailed you and also registered a complaint on the mobile App. So look into this matter
@DoT_India

Prateek Pandey @prateek8793
Reported 2023-01-14 04:10:37
@TikonaTIL the worst internet service indian after explaining how my. Work is affecting due to day issue coming i have raise complaint to fix issue but no rsponse instead i get call to pay bill. But never get any. Stable network please take your broadband device 1127718282

Shreyas Dave @DaveShreyas
Reported 2023-01-13 09:49:00
@TikonaTIL @DoT_India One more speed test result ..
Please understand these results I am posting here shows your lack of understanding the problem or unwillingness to solve the problem.
I have paid you full amount for 60 Mbps but getting less than half of it most of the time. https://t.co/NSYemlSrIm

dhiraj @dhiraj12oct1983
Reported 2023-01-13 07:01:39
@TikonaTIL again internet down , why you people in hurry to declare "problem solved", worst service

dhiraj @dhiraj12oct1983
Reported 2023-01-13 00:19:04
@TikonaTIL worst service , internet down 7 times in last 4 to 5 days , cant you improve your service in Gorai borivali

Shreyas Dave @DaveShreyas
Reported 2023-01-12 12:18:14
@TikonaTIL @DoT_India It is not about uninterrupted service,
Issue is I am getting less than 25 Mbps speed for my 60 Mbps Plan
After so many months of complaining you guys even don't know what problems I am facing.
From now on I will restart posting screenshots of slow speed test

Ravi Bohare @RaviBohare2512
Reported 2023-01-09 22:44:10
@CeoNoida @FitIndiaOff @CMOfficeUP @myogiadityanath @yadavakhilesh this is open Jim of tikona park sec 121 noida,mentanence nothing is happening by the contror .this is 1 pic complete Jim has broken in a year .please look. https://t.co/GpqW9smwWL

Prakash Rajpurohit @rajpurohit12220
Reported 2023-01-09 02:30:33
Expecting the support team to revert asap.....
Facing the issue from couple of months ....
@TikonaTIL

Kshiteesh Kirtikar @kshiteesh23
Reported 2023-01-09 02:13:32
@harshparkhani @TikonaTIL @PMOIndia @AmitShah I have been having the same issue. I kept sending repeated emails to cancel, but they delayed it by over 2 months and now they are asking me to pay for this delay or face legal action

ச. முருகராஜன் S. Murugarajan @naan_MuRa
Reported 2023-01-08 20:37:09
@BSNLCorporate Problem: in my locality, BSNL internet connections are provided by local cable tv operator.I opted for new BSNL broadband connection which is 999/month.I had a tikona modem, but they said which is not compatible for fiber internet connection

Ankur Bansal @123Chetansonu
Reported 2023-01-07 10:44:48
Complain resolved without resolving issue @tikonaapplette https://t.co/TJJAi6cnZ1

RAJ YADAV @raj_rajesh931
Reported 2023-01-06 08:01:52
@TikonaTIL
****o Team,
Since morning the internet is not working and still the problem has not been solved
Since we are working from home and facing a lot of issues please solve the problem immediately.
I have raised the complaint as well but as of now nothing happened.

Shreyas Dave @DaveShreyas
Reported 2023-01-06 03:05:14
@TikonaTIL @DoT_India My internet service restarted
why ?
After disconnection request 4 days ago receiving 3 to 4 calls daily asking what is the problem?
If technical support team doesn't know problem I am facing since 4 mnths how can they solve it
Inform how n when I will get refund of balance

AKshay Raut @AkshayRaut1321
Reported 2023-01-06 02:43:11
@TikonaTIL Internet outage in my area and your app is not even registering my complaint.

PRADEEP CHHAPRU @PradeepChhapru
Reported 2023-01-06 01:24:06
@TikonaTIL This is to make you knowledge that I am having connectivty issue from last 10 days.. I have complained for the same
But still problem perisist
Id 1103978400. Pls resolve it ..we live in digial india this type connectivity is not expected mob no 9552941481

Debopam Tripathy @TripathyDebopam
Reported 2023-01-06 01:00:08
@TikonaTIL still nobody from your end contacted me regarding the issue attached with this tweet. Customer ID - 1125262698. https://t.co/ckse40pek0

Abhishekk @Abhishekk5914
Reported 2023-01-05 03:54:40
@TikonaTIL @bajpai_prakash Tikona's customer service was the worst among all the service providers in the world and they are of low standard, they still use their 2G performance in the era of 5G and they don't care about the customer's problem.


Shreyas Dave @DaveShreyas
Reported 2023-01-04 09:56:04
@TikonaTIL @DoT_India Sorry to tell you that have spent 4 months in just getting ready to resolve my issue.
I have already opted to discontinue your services

Prasad Shriyan @Prasad_Shriyan
Reported 2023-01-02 10:22:06
Oh God.. Stopped using tikona almost 9 years back. Had the same problem.. Infact know a dozen others in our locality who had this issue then. Sad to know this problem still exists.. It was a good decision after all I guess.

MohammedAli Shaikh @mdalishaikh1989
Reported 2023-01-01 08:11:08
@TikonaTIL why i am the only one facing an Internet issue in my premises despite paying u a 6 month advance payment and there is no option to reach your support

ANKIT SUKHIJA @csankitsukhija
Reported 2022-12-30 09:23:30
@LtGovDelhi @DelhiTrafficPol @ArvindKejriwal @AmitShah liquor shop on GT Road, Shahdara near tikona Park created too much problems for the local residents due to heavy traffic by the customers of liquor.
Kindly look into the issue and resolve the same on priority

Vidhit Shah @vidhit007
Reported 2022-12-29 01:31:04
@TikonaTIL is not even bothered to solve my problem.
Engineers come and they say they are unaware of the problem and they ask me to escalate it. But nothing happens after escalation.
Tired of the service now.

Nana Jadhav @NanaJad38109798
Reported 2022-12-28 07:58:03
@TikonaTIL no reply received after registered 2 complaints for same issue. Toll free number also not connected after waiting more than 10 minutes.

Nana Jadhav @NanaJad38109798
Reported 2022-12-28 07:53:49
@TikonaTIL no revet on mail even registered 2 complaints tor same issue. Toll free number also not connected even waiting 10 minut
es.

Shreyas Dave @DaveShreyas
Reported 2022-12-28 01:35:36
@TikonaTIL @DoT_India @TRAI
My issue of slow speed is not resolved since August, 4 months.
Whenever I place complaint I get this kind of answers from Tikona on whatsapp. 👇👇 https://t.co/RdQn9CKChS

Shreyas Dave @DaveShreyas
Reported 2022-12-22 07:05:27
@TikonaTIL @DoT_India @TRAI
Still speed issue not resolved. Getting half of my my plan.
Received email from Tikona fee waiver will take 10 days.
Now I need my full money, as I am not getting speed which I have paid for.
Gave more than 3 months to rectify speed
Now enough 👇👇 https://t.co/vnX9qGBcmT

Shreyas Dave @DaveShreyas
Reported 2022-12-22 02:19:08
@TikonaTIL @DoT_India @TRAI
Got full 59 speed when your technician visited about 2.30 hours ago now see the speed when he is gone. You spend no time in sending messages of 'Issue resolved'
Need full speed as per plan. Also remit 20 % of charges for my past suffering. https://t.co/vUG9L8h9ny

Pawan Pandey @PawanPa81441920
Reported 2022-12-21 04:06:11
@TikonaTIL I am getting below msg from tikona regarding an payment outstanding. My connection was a prepaid connection then how come there is an outstanding amount. Can you please stop sending msg, also your customer care is never reachable to listen the problem. https://t.co/qVzK7UKhAx

Mohammed Nawaz @nawaz1412
Reported 2022-12-19 00:57:51
@TikonaTIL Hi Tikona,
I have never been so frustrated with a ISP before. This is happening many times in a month now. I'm getting frequent disconnection like for more than 10hrs a day. Please take appropriate action to resolve the issue. Complaint No. 110205541925. Thanks.

Manish Sharma @dopmanishsharma
Reported 2022-12-18 01:49:54
@TikonaTIL
Not Engineer Visited ! And got Msg Resolved Issue ???????
Our Engineer has confirmed resolution of Service issue on UID 1119570992, if you still face issue call 186030003434, select option 1. Tikona
And Engineer Not Picking Call !!!
CC Always Put Your call Hold???

Mohd Shoaib Sayyed @Shoaib_Sayyed04
Reported 2022-12-18 01:26:44
@TikonaTIL
Internet service is down at pincode 411048 since 3 hrs, why I must pay during this downtime ?
#tikona
#badbroadband

Mahender S Yadav @MahenderSYadav1
Reported 2022-12-17 03:02:46
Still receiving the messages..you seem to be least bothered for resolving the issue ...are you listening @TikonaTIL

dhiraj @dhiraj12oct1983
Reported 2022-12-16 07:07:07
@TikonaTIL internet not working since yesterday, tikona app kept saying withing 4 hours issue will be resolved i don't understand which 4 hours they mean , really very bad service

Vidhit Shah @vidhit007
Reported 2022-12-16 04:07:25
@TikonaTIL i am facing constant internet disconnection issues since 1 mnth.there was some switch change which ws done & since thn this strted.i have complaint abt it multiple time but always it was automatically closed without updating me.Same problem even my neighbour is facing. https://t.co/kAA1QGEoMu

Istiyak Raj @IstiyakRaj9
Reported 2022-12-14 11:19:19
@TikonaTIL Wrost service still issue not resolved..Your Tikona Service Ref No. 1-10204181377 is ***igned to engineer. You will receive call for appointment within 24 working hrs in between 10:00 am to 06:00 pm..
Only get sms no one visit to check.
Mob-8898963176.
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