Is Swiggy down right now?
(latest update September 27, 2022)
Swiggy is an online food ordering and delivery platform. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Saurabh Sarkar @SaurabhSarkarS
Reported 2022-09-27 15:25:50
@SwiggyCares Have replied to the email. Detailed information had been shared since initial email hence, expected support team to resolve the issue at initial level but, expectations were not met.
Voice Team and Email Team did not match the resolution and Chat Team can only help with email ID.
Ruchi Dhoka @RuchiDhoka
Reported 2022-09-27 15:13:51
@SwiggyCares Still waiting for the update on my problem. I thought the issue was supposed to be resolved in 24 hours
Amit Kumar Sharma @AmitKum94345988
Reported 2022-09-27 14:28:47
@SwiggyCares Mr karthik if it's not an issue then I can go ahead with FSSAI for this and get complaints on both Swiggy and restaurants also.
Harjot singh @Harjotse
Reported 2022-09-27 14:17:38
@ashwaryajethi Non veg prices comes down on Swiggy 😋
Anchit Chauhan @chauhanist
Reported 2022-09-27 13:55:46
What @Swiggy promises vs what they deliver. What a let down. #NeverSwiggyit https://t.co/VjKuNaFgsY
sailu @the_sailu
Reported 2022-09-27 13:40:38
@SwiggyCares My Swiggy registered number has a network problem. If you want to reach me, you may call me in another number.
Srikar @thesighsrikar
Reported 2022-09-27 13:34:22
Dear @SwiggyCares/@Swiggy ,
The issue with my Instamart order was the smoothest till date. Kuldeep from your customer service team deserves good appreciation.
My ONE membership shall be renewed hereon! Cheers!😊 https://t.co/9pfHJbBaSr
Ankit @_nkitnayyar
Reported 2022-09-27 13:28:28
@SwiggyCares I don't need a fresh order. I am already done with waiting for food. I just need you to refund the amount and ensure your customer support understands the gravity of these issues. No one wants to escalate an issue if it is beyond repair. Being a loyal customer I expect better!
Your Honour @thisyourhonour
Reported 2022-09-27 13:21:38
Fair observation. But by down the thread you mention plastic.
The thing is, the popular restaurants and cafes on Zomato/Swiggy in metro cities provide non-plastic single-use cutlery.
Rishi Raj @Rishir_007
Reported 2022-09-27 13:18:26
@Swiggy Till date, there is no resolution given by the swiggy team for my undelivered order!!!! Really really disappointed with the swiggy mail support team!
rohitha poojari @RohithaPoojari
Reported 2022-09-27 13:11:50
@SubwayIndia I would like to appreciate the Manager Vishal from Subway Khare rd nagpur I had an issue with @Swiggy delayed delvry. I lashed out on Vishal But he calmly understnd my issue for the food getting stale till it reach me So he prepared new 1 for me Hope u appreciate him
sailu @the_sailu
Reported 2022-09-27 13:11:40
He said he has a problem finding my location despite being in the vicinity. As my #Swiggy registered number is not working, I connected to him through another number. As his location was showing on my Swiggy app - he was right outside my apartment gate - I approached him.
rohitha poojari @RohithaPoojari
Reported 2022-09-27 13:07:51
@SUBWAY I would like to appreciate the Manager Vishal from Subway Khare rd nagpur I had an issue with @Swiggy delayed delvry. I lashed out on Vishal But he calmly understnd my issue for the food getting stale till it reaches me So he prepared fresh 1 for me Hope u appreciate him.
Harshita Sharma @harshitaax
Reported 2022-09-27 12:44:47
The main problem due to which huge customers are switching from Swiggy to Zomato is because of their unworthy delivery partners (& not due to any bad policy)
These delivery partners are responsible for instilling the bad image thereby making it an unreliable source in India.
Amreesh Manjrekar @amreeshm
Reported 2022-09-27 12:37:07
@Swiggy scamming by thr instamart. ordered bodywash, AA duracell & tissue roll but order came without tissue roll. B4 i could speak to delivery guy he ran off. I raised issue bt they informed tht delivery boy said he delivered. Y will i complain for 139 Rs tissue?
Mukesh Kumar @MukeshKmicky
Reported 2022-09-27 12:32:15
@SwiggyCares Higher frequency of issues what do you mean if the food quality is poor or if there is an issue with food why shouldn’t we have to complain? Every time issue raised with photos where anyone can see clearly who has eyes that food quality is not up to standards @FCI_India
Shashibhushan Singh @pixom_ai
Reported 2022-09-27 12:24:28
@SwiggyCares ****o Reha,
Thank you so❤️❤️🥺 much for such quick action on my issue. Now my issue is resolved and I really appreciate your efforts towards the betterment of Swiggy customer support. Thanks!! Again😃 https://t.co/JXC2UYDE4M
Marina Archer @DrMarinaArcher
Reported 2022-09-27 12:12:41
@swiggy36 @AaronAzimov @MoriartyLab Down under they have better social welfare policies and no ***ault weapons. There is NO comparison.
https://t.co/MhJBxhowO7
Ajay Verma @AjayVer06504206
Reported 2022-09-27 11:58:21
@Swiggy This is to inform that I have placed the order for food order number ending 889517. I have been called 3 times by the CS team regarding the delay 1st there was a bike issue then personal issues. The food was not delivered nor the money refunded
Ayush @Ayush71598434
Reported 2022-09-27 11:23:10
Worst service from @Swiggy. If there is any issue with the food or the food is uncooked they never let you talk to the agent. They just give you the timeline of 6-8 Hrs & the issue never gets resolved. This has happened twice with me. @PiyushGoyal @PiyushGoyal @jagograhakjago
स्वतंत्र नागरिक @choudhary0981
Reported 2022-09-27 11:07:06
@SwiggyCares The issue is still not resolved I did not get any update on this and it should be resolved in next 24hrs , this should also be in the eyes of @harshamjty @Rao_InderjitS @republic it's been more then 48hrs there is no update such slow process of @Swiggy
RAHUL Theriri @T84Rahul
Reported 2022-09-27 11:03:48
@akshayakalpa @Swiggy @SwiggyInstamart @MilkyMistIndia even the milky mist curd I ordered had the same issue. This is not the first time @SwiggyInstamart we are facing this issue.
RAHUL Theriri @T84Rahul
Reported 2022-09-27 11:01:49
@KashyapDeshikan @akshayakalpa @Swiggy @SwiggyInstamart Hi all,
Please find the screenshot of the order.
From the order details, you can see that I had ordered a curd too. Even the @MilkyMistIndia curd had the same problem. https://t.co/IMSWTTSyxZ
pulyaravi @pulyaravi
Reported 2022-09-27 10:42:15
@srinicommerce21 Swiggy will go down soon like OYO who certified even the worst,smelly hotels.
Sourav Deb Sharma @SOURAVDEBSHARM6
Reported 2022-09-27 10:23:32
Even I just got your parcel with zomato sticker on. Your services are going down @swiggy_in https://t.co/RABA75BeQz
Uncommon Man!!! @PRV2204
Reported 2022-09-27 09:53:28
@BeingRKM @Swiggy @SwiggyCares Had very poor exp with @Swiggy . Ordered a pizza. Received it all crumbled up. Immediately notified to the delivery partner with picture through the app. Got busy with some meeting and raised issue with helpdesk next day morning.. they said sorry u r late.. cant do anything
Uncommon Man!!! @PRV2204
Reported 2022-09-27 09:53:03
@HTS96850582 Had very poor exp with @Swiggy . Ordered a pizza. Received it all crumbled up. Immediately notified to the delivery partner with picture through the app. Got busy with some meeting and raised issue with helpdesk next day morning.. they said sorry u r late.. cant do anything
Uncommon Man!!! @PRV2204
Reported 2022-09-27 09:51:24
@supriyaprasad @Swiggy Had very poor exp with @Swiggy . Ordered a pizza. Received it all crumbled up. Immediately notified to the delivery partner with picture through the app. Got busy with some meeting and raised issue with helpdesk next day morning.. they said sorry u r late.. cant do anything
Uncommon Man!!! @PRV2204
Reported 2022-09-27 09:50:12
@DEEPAKS35142943 Had very poor exp with @Swiggy . Ordered a pizza. Received it all crumbled up. Immediately notified to the delivery partner with picture through the app. Got busy with some meeting and raised issue with helpdesk next day morning.. they said sorry u r late.. cant do anything
Uncommon Man!!! @PRV2204
Reported 2022-09-27 09:49:42
@voice_shubh @Swiggy Had very poor exp with @Swiggy . Ordered a pizza. Received it all crumbled up. Immediately notified to the delivery partner with picture through the app. Got busy with some meeting and raised issue with helpdesk next day morning.. they said sorry u r late.. cant do anything
Kartik @Mehan_kartik
Reported 2022-09-27 09:28:20
@SwiggyCares That’s alright, don’t worry about it, hopefully I’ll see some down the tunnel of time!
vamshi krishna @Vamshikrisha_G
Reported 2022-09-27 08:51:41
@Swiggy
Hi Team,
As mentioned I had sent email to foodissues@swiggy.in you asked me to wait for 12 hours and I had waited for 24 hours but still not received any reponse. 3 days already completed for my 1st email please advise how many days will you take to resolve the issue.
Saloni Gupta @salgupta96
Reported 2022-09-27 08:46:34
@SwiggyCares I have already dropped an email tk your customer support, can you please expedite this issue and resolve it asap? Its been 3 days and I am just following up on the issue faced!!! Very disappointed with your customer service @Swiggy @WeAreSwiggy https://t.co/ArBhuvbEoc
Rashi Agarwal @RashiAg80350397
Reported 2022-09-27 08:34:33
@SwiggyCares Thanks Deepak.
Issue resolved with your prompt action.
Aman Banka @BankaAman
Reported 2022-09-27 08:31:44
@SwiggyCares See, this is what you charged me for!
The issue hasn't been reported. Plus please check your call recording which will clarify who's mistake it was.
Kindly refund and compensate
@Swiggy @SwiggyCares
Pathetic Experience https://t.co/gdNnB6aMvu
PRITPAL SINGH @007PRITPALSINGH
Reported 2022-09-27 08:30:23
@Swiggy @SwiggyCares I AM WAITING IN YOUR DM , SOLVE THIS ISSUE AT EARLIEST. @ConsumerVoiceIn @consumersindia @consumersindia
PRITPAL SINGH @007PRITPALSINGH
Reported 2022-09-27 08:17:27
@Swiggy PLEASE SOLVE MY ISSUE FOR ORDER NUMBER # 147350941438, THIS IS UNACCEPTABLE. I NEED MY FULL MONEY YOU CAN TAKE THESE BACK. LYING IN OUR FREEZER. https://t.co/jOIgk8TbGx
Uncommon Man!!! @PRV2204
Reported 2022-09-27 08:12:53
Had very poor exp with @Swiggy . Ordered a pizza. Received it all crumbled up. Immediately notified to the delivery partner with picture through the app. Got busy with some meeting and raised issue with helpdesk next day morning.. they said sorry u r late.. cant do anything
supriya prasad @supriyaprasad
Reported 2022-09-27 07:30:40
@SwiggyCares Order id's: 147181994230 & 147344777392. Please go through the email chain to understand the issue better.
Antara Basu @AntaraBasu6
Reported 2022-09-27 07:26:26
@SwiggyCares and @sliceit_ Can you guys decide amongst yourselves who wants to take responsibility for invalid coupon issues? Since Saturday you guys are playing blame game, and one is asking me to check with other on resolving the issue. (1/2)
anirudh @anirudhkasturi
Reported 2022-09-27 07:09:56
@Swiggy i order fries and sandwich from swiggy..Swiggy ***igned the delivery partner so late that my fries lost its crisp nature..when i reported the issue they r offering 23/-.. just 23 for 80rs order.. worst service
Shreya Chowdhury @Shreya918
Reported 2022-09-27 07:08:07
@SwiggyCares Can u pls call? Your consumer care seems m***ively untrained, having to repeat the issue 1 times and getting repetitive same ans. Seems you really want me to stop ordering @SwiggyCares @Swiggy #pathetic
Bhishm @BhishmKU
Reported 2022-09-27 06:48:52
Dear @harshamjty @nandanreddy @rahul264 @dale_vaz Support at @Swiggy couldn't ***ist so this tweet. Issue : Of ordered 2 items, one item was missing (refund provided) and one was incorrect (non-veg instead of veg) Please see email snapshots and guide. https://t.co/IpOtJb2Vu0
Aman Aggarwal @agg33700216
Reported 2022-09-27 06:40:29
@SwiggyInstamart @SwiggyTech my order ids are 123172809214574 and 122804101747805. I am sharing some screenshot, swiggy replied always same reply without solving any issue and in the last ticket closed without giving any resolution. On chat support says sent mail always but never https://t.co/HdQfNKzfxB
Sachin @sachin_twyts
Reported 2022-09-27 06:14:22
Kuch Nahi Hoga.
Indians are known to master "Doglapan"
1. Manual Verification - They play safe only while you verify and post that, it's their turf (We have all done it in our own small world, didn't we? 😉)
@zomato @Swiggy
#consumers #startup https://t.co/4ik9npeVKU
AnnihilatorDJ @MathpalNitish
Reported 2022-09-27 06:13:22
@SwiggyCares No thanks. I am done taking ***istances with every other order. This was the last straw broken and now I don't want to waste my time with resolutions. I'll highlight everything here so that people know your REAL services. And then all you do in the name of resolution is NOTHING.
वंदे मातरम् 🇮🇳 @KkunallSharma
Reported 2022-09-27 06:09:14
@Swiggy Still in india we make food by our own for guests , for your business purpose don't give this **** , so calm down dude !! Baccho को टिफिन खिलाते खिलाते कुछ भी बोल देंगे !!😂😂🤭🤭
Avinash Kumar @Balleravi11
Reported 2022-09-27 05:48:20
I ordered tea and veg puff from @Chaayos via @Swiggy and received smelly puff and greasy. It os smelly very badly. I contacted support of swiggy they asking me to report this issue. No resolution. @MoHFW_INDIA https://t.co/CZZ5kgzbFe
Giri 1478 🔗 @giri1478
Reported 2022-09-27 05:14:46
@_paul_ebe @Indian10000000 Yes we know - we were speaking specifically on the Swiggy strike when last two weekend wasn't having enough workers.
It is very easy and ****ty of corps to exploiate - and no amt of laws will help becoz this is a broken system (earn something or u die of hunger/no shelter) :(
India Restaurant @indrestaurant
Reported 2022-09-27 04:54:24
How long can you go without biryani?
Comment down below!
#IndiaRestaurant #Biryani #Mughlai #OnlineOrdering #IndiaRestaurantKolkata #Foodie #FoodiesOfKolkata #GoodFood #GoodMood #Swiggy #Zomato #IndianFood https://t.co/IVL0wExJON
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