Is Swiggy down right now?
(latest update October 20, 2020)
Swiggy is an online food ordering and delivery platform. Is it up or down? Is it down for me? Check the status or Report your issues below!
Swiggy Problem Reports
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Swiggy Latest Reports
Reported 2020-10-20 15:53:38
@SwiggyCares I was not contacted for even acknowledging the issue, let alone solving it. This is what you care about?
Reported 2020-10-20 15:12:14
@swiggy_in @SwiggyCares I have a customer service issue and j have posted the details in swiggy cares chat. Kindly look into it and improve on the quality of your service. Just defending yourself will not solve. Beware of customer service https://t.co/ATIg35wpGb
Reported 2020-10-20 14:40:27
@consumerforum_ I had placed an order with swiggy but didn’t get any confirmation for it.Such instances are quite common with swiggy where we payfor an order and it doesn’t get processed due to their technical issue.I thought this is the same issue,hence I placed same order again
Reported 2020-10-20 14:23:51
@swiggy_in @SwiggyCares After 5 minutes of conforming none of delivery partner ***igned..tell me what is the problem... If there is an issue I can cancel he order but I can't wait bcoz m too hungry...
Animesh Mahata @mahata_animesh
Reported 2020-10-20 13:09:31
@SwiggyCares Does you have any POC for Kolkata North Region. Facing issue with the GST. Recently we are live. Our ID: 1032634.
Gurpreet Singh @gurpreet281293
Reported 2020-10-20 12:45:47
@SwiggyCares Your support team doesn't even know how to see maps. It has got to go down as the worst ever online experience I had. The level of mental har***ment can't be gauged when you can see over the map that clearly he was moving in the opp direction and even ur team couldn't contact him
Anup Kumar 🇮🇳 @AnupKum21568052
Reported 2020-10-20 12:09:35
@SwiggyCares Hi Swiggy team I am partnering my restaurant with you but here is some issue with GST if you can help then that would be great help for me #help #support
वन्देमातरम ®🇮🇳 @onlymodi4india
Reported 2020-10-20 11:55:10
@SwiggyCares The issue is you guys started charging too much now. Just compare with your earlier charges!!
Arpit Bhargava @Arpit_Rise
Reported 2020-10-20 11:51:27
@swiggy_in @SwiggyCares hi I have packing and spillage issue with order number 86281863067 https://t.co/RYM7GWRnCA
Keval Sheth @ksheth94
Reported 2020-10-20 11:47:35
@SwiggyCares The issue was resolved after a few minutes. Thanks for the support.
Smart Hulk @ashb_tweets
Reported 2020-10-20 11:47:02
@SwiggyCares It’s on you guys now... the person on other side feels troubled answering to wrong calls ... check and close the issue at earliest ... I don’t have to add anything more ... bye and thanks
Reported 2020-10-20 11:17:20
@SwiggyCares Thank you @SwiggyCares and @dominos to resolve the issue
Annanth Aravinthan @ProtagorasTO
Reported 2020-10-20 10:00:18
@Post_Market @travisk I followed this concept closely for a few years. We shut down our experiments at Uber and globally competitors have pulled back (Swiggy, Deliveroo etc). Unit economics for delivery seem to only make sense if you can leverage rent as an existing fixed cost (usually 30% of rev)
JILL DHOLAKIA @jill_dholakia
Reported 2020-10-20 08:54:31
@SwiggyCares I have already spent 30 min to speak to the customer executive, but no result! Now you expect me to spend some more time and elaborate the issue to you. Let me do that- 1/half hour to deliver an order cuz the delivery boy had some multiple order & has no audacity to call & inform
Simran Chawla @Simrannchawlaa
Reported 2020-10-20 08:47:29
Calm down @swiggy_in! This is the only thing I do. Eat sleep eat repeat. https://t.co/nyChQhSajU
Reported 2020-10-20 08:31:02
@swiggy_in Not gonna order from swiggy until you confirm that you have solved the swiggy employee's salary issue strikes in hyderabad.. Don't want to listen indifference conversion between your customer care and your employee wasting my time and money @SwiggyCares @swiggy_in #hyderabad
P. B. Jawahar 🇮🇳 @jawaman
Reported 2020-10-20 07:32:45
@SwiggyCares You didn't get my issue. It is not about delivery time. When you club deliveries, you are increasing the chance of infection spread to the person who gets the last delivery. This is unacceptable during Corona. You can no longer claim that your delivery is safe, hygienic etc.
Reported 2020-10-20 07:23:27
@SwiggyCares Already reported from past few oders faced problem bye byee swiggyit trying @ zommato more frequently https://t.co/SEbvlaTDdU
MΔΠΩJ DШI∇ΣDI @dwivedim88
Reported 2020-10-20 07:16:15
@ZomatoIN @swiggy_in can anyone of you solve my issue??
Swiggy Cares @SwiggyCares
Reported 2020-10-20 06:35:05
@MayaMichael12 @swiggy_in @SwiggyTech Hi Maya, we are saddened to know about the trouble you had to face regarding your refund. Please do share your order ID in which you have faced an issue and we will definitely look into it and ***ist you accordingly. ^Shalina
Maya Michael @MayaMichael12
Reported 2020-10-20 06:32:07
Swiggy in their adverti*****t says that 1 crore Indians use the app to get food, let us for arguments sake say that 2 lakh people have a refund issue (2%) like mine and swiggy automatically gives h a refund like they did for me. This means 50 lakhs extra revenue. #scam #fraud https://t.co/2gvuAXIL5w
Swiggy Cares @SwiggyCares
Reported 2020-10-20 05:55:49
@Gunasheeldoddam @swiggy_in @SwiggyTech @jagograhakjago @JagoGrahakJago_ Thank you for sharing the details via DM. We've highlighted the issue and we'll get back with an update soon. ^Meenu
Zara Céleste @DutchessTruffle
Reported 2020-10-20 04:16:20
@SwiggyCares it takes more than an hour for the food to reach us! There’s no traffic, what r u’ll upto? The vehicle has broken down n ur delivery agent is saying he’ll need more 30 mins, it’s already been 2 hours, r u’ll tht insane? The location of ur restaurant is also WRONG!
M B Prathap @mbprathap
Reported 2020-10-20 02:17:24
@SwiggyCares ****o I was complaint on December 19 evening only your customer told within 24 hours it will be refund why you people taking my money and playing with me only you don't have any response of my customers seriously I will complain this issue very seriously very badly with media
Reported 2020-10-20 00:09:32
@SwiggyCares Please take action this issue.....refund my money https://t.co/EA5GwoB3LH
avadh narayan @avadhna37228954
Reported 2020-10-19 22:49:34
@avi_study @swiggy_in Hey Avadhnarayan Shukla, Your Shift Change request with ticket ID IND191020201148 has been resolved. Please use the Link below for feedback: https://t.co/7B8AMytxHI If you think the issue is not resolved please raise your issue again in: https://t.co/PoCsHbavM2 -ROC Team"
Adnan Shaikh @shaikhadnan1990
Reported 2020-10-19 17:36:38
@SwiggyCares It's problem resolve???
Sausheelya Mani Tripathi @SausheelyaMani
Reported 2020-10-19 15:56:36
@SwiggyCares How much amount of coupon you added in my account?
Shubham Kulshrestha @Shubham58030015
Reported 2020-10-19 14:56:08
@SwiggyCares please see this issue if no partner is available why restaurants are allowed to confirm the order and deduct the amount and why we have to wait for the 7 days to get reflected in our account why not as soon as and fast the amount get deducted it should get it refund the same na
Pallab De @indyan
Reported 2020-10-19 13:54:49
What you see vs what you get. 😂🤦♂️ What a #FAIL @swiggy_in. This is super scammy. Your on-boarding needs to do a better job with the listings. Take down this partner!!! https://t.co/NC873mPHkZ
श्रेya श्रीvastava @InParallelStory
Reported 2020-10-19 13:50:55
@SwiggyCares Look what I was asked to pay and what bill I got. I mean my one issue is not resolved and here’s the another one. https://t.co/Cbdep2tnRh
Mayur Batva🇮🇳 @im_mayur_18
Reported 2020-10-19 13:43:36
@SwiggyCares this is second issue with my order Butter roti missing and zomato tap used https://t.co/c0wjQCxA4X
avadh narayan @avadhna37228954
Reported 2020-10-19 13:38:32
@SwiggyCares Hey Avadhnarayan, Your Shift Change request with ticket ID IND19102020567 has been resolved. Please use the Link below for feedback: https://t.co/9bG7NTMLOI If you think the issue is not resolved please raise your issue again in: https://t.co/ZF0BT2Xs6D -ROC Team"
sagar kadambande @sagarkadambande
Reported 2020-10-19 13:29:52
@SwiggyCares I just received the help from sandeep sharna your executive he was so nice to me and he resolved my issue
श्रेya श्रीvastava @InParallelStory
Reported 2020-10-19 13:27:47
@SwiggyCares 1/2 1. I ordered from Faasos 2. Informed your delivery agent the moment he picked up my order about my network issue & gave him my alt No. 3. Took his agreement & confirmation about the delivery 4. Your executive said he WILL DELIVER but he didn’t https://t.co/gkA0CBYShB
Samit Kumar @DecentChokra
Reported 2020-10-19 13:10:29
@SwiggyCares You got your refund... i got this reply woww... What about the time i waited. This is a serious issue https://t.co/4ljVl4Fufs
Reported 2020-10-19 12:34:13
@AUTI5T1X @GFAMScorpion @SwiggySw00t @charlieINTEL That's true it doesn't just like * you * experiencing a problem doesn't mean treyarch are inherently bad with netcode/stability an possibly means that's it's not a widespread major problem but more to do with people's ****ty Internet an routers.
Sayantan Bhattacharjee @Sayantan90s
Reported 2020-10-19 12:07:24
What kind of Scam is this @swiggy_in @SwiggyCares ? The delivery person wasn't even close to the location. I told them to come half way atleast and I would collect it. I have been charged a cancellation fee. Fix this Asap
Reported 2020-10-19 12:06:01
@SwiggyCares Thanks Mazhar called up from Swiggy n my problem stand solved..
Aurchishman Sengupta @aurchishman
Reported 2020-10-19 11:15:45
@SwiggyCares The refund is for spillage issue of another item. But the refund for 'wrong food received' has not yet received. Please check and refund back the money. @SwiggyCares https://t.co/ZQ4Zi9Gjbj
Reported 2020-10-19 10:32:43
Swiggy has gone down to the dogs. Every second delivery takes about an hour. Typical of Indian startups losing their way after m***ive funding and early success @swiggy_in @SwiggyCares
Shaik Sameer @ShaikSa15591790
Reported 2020-10-19 09:44:32
Till now my issue has not resolve @SwiggyCares what they are doing I'm getting order above 10km sir what is this
Amit Mondal @AmitMon64338098
Reported 2020-10-19 09:43:37
Another @swiggy_in issue. The first agent asked me to call @amazonpay but the Amazon service said that the cupon is from Swiggy. Then again Swiggy said that it's already credited but I can't see it. Then the agent of Swiggy again redirected me to another agent. @SwiggyCares help? https://t.co/Zv3vrlRhuV
Reported 2020-10-19 09:42:00
Ohhh.... Sorry, saw tweet now.. I think now Fasoos is taken over by "Eat shore".. From which App did you order?? And which delivery, Is it swiggy or any other.. ?? You can find the contact number or chat option in the same app where you have ordered.. Chat option is best..
Reported 2020-10-19 09:17:08
@SwiggyCares Issue still not resolved?? This is ridiculous
Reported 2020-10-19 08:48:58
@SwiggyCares Thanks Pragya for the prompt response .Mazhar from your office contacted and have resolved the issue to my fullest satisfaction .Keep the good work .Thanks again Pragya and Mazhar .
Reported 2020-10-19 08:25:19
@SwiggyCares We don't need ur apologies we want the issue to get sorted
Reported 2020-10-19 08:22:01
@SwiggyCares We want the issue to be sort out asap. Make sure this happen. And worst POC is allocated to our restaurant he is neither connected over the phone nor emails.
Hong's Kitchen @HongsKitchenIn
Reported 2020-10-19 07:41:17
Rooting for your favorite team? Don't let hunger take that excitement down! Enjoy some exciting match highlights with the perfect snack from Hong's Kitchen. Meals, sides and bowls starting at just INR 99 Order on @ZomatoIN & @swiggy_in #AlwaysHungryForHongs #MatchDayMenu https://t.co/DSSRVKSKqb
Reported 2020-10-19 06:50:44
@cool_hemang @swiggy_in @SwiggyCares Ya thank for instant reply when I faces this issue at that time you don't want to help also told that if I have problems go to Consumers forum but now you reply instantly I also have that screenshot https://t.co/vTZJKg74Ae