Is Swiggy currently down? Live Status and Outage Reports

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V @ivivek_nambiar

Reported 2021-07-27 20:55:11

@adhicutting @swiggy_in @SwiggyCares This is just sad. I was telling mom yesterday that DEs get paid so less and this is an issue/gap that needs to be fixed and that this space can have more players and someone who’s more humane/fair will win the game.

Lalit Chauhan @LalitChauhan29

Reported 2021-07-27 17:00:13

@jonty_red @swiggy_in @SwiggyCares They did same with me. They Resolved issue once but when i re-ordered from same restaurant and encountered exact issue, swiggy suggested me to go and complain FSSAI against rastaurant as they cannot find my claim authentic. Even they rejected the provided images. #bycottswiggy

Rahul Gulati @RahulGu82695651

Reported 2021-07-27 16:19:23

@SwiggyCares @SwiggyCares i am telling you here the problem is that i ordered a wrap + choco lava but choco lava is missing. This is the problem

WX @winstonxavierr

Reported 2021-07-27 16:08:01

@khanderao_more @SwiggyDEHyd @aditya_twister @amit_tushar @swiggy_in @SwiggyCares @harshamjty It's the same as any average unskilled worker gets in the country sir, there are many jobs who pay less than this. This is a big issue. Need to change the labour laws which are totally in favour of the employer. Need to look at broader perspective.

CommonMan @InvestMENA

Reported 2021-07-27 15:58:14

@SwiggyDEHyd @HasibaAmin @swiggy_in @SwiggyCares @harshamjty In 2 hours you have earned 200, means five hours of work is 1000. I think it’s a decent pay at this covid times. There’re no jobs available because businesses are down and out. Atleast there’s a medium to earn money, notwithstanding the amount of effort riders put.Stay,don’t quit

T S Bisht @TSBisht10

Reported 2021-07-27 15:44:15

@SwiggyCares First solve this problem of mine, then you will have some hope.

Vinit Kaler @VinitKaler

Reported 2021-07-27 15:31:40

@swiggy_in Finally after 20 mins he took my call and started using abusive language and said "I don't care about your order, and intime delivery...if you have a problem, talk to swiggy". End result, I received dead cold food and had to throw it.

Rupali Patwa @RupaliPatwa5

Reported 2021-07-27 15:01:06

@malviyashubham9 Whenever there has been an issue in delivery, @SwiggyCares comes with most convenient designed templates to resolve human problems and guess what there is another human at resolving end with calculated words n ***istance. Such an irony 🙌🏻

Nayyar @itsnyr

Reported 2021-07-27 14:41:38

@SwiggyCares Why are you showing it to the public that you are very responsive and helpful. You didn't solve my problem. The images i am attaching with this tweet, you didn't find them clear enough to ascertain whether it is 'fried crispy chicken' or some roll. Shame. https://t.co/6rokZkxHSS

Mukul israni @MukulIsrani

Reported 2021-07-27 14:30:19

@swiggy_in @SwiggyCares ****o swiggy team. I have ordered food but they didn't delivered to me but the app is showing that he delivered to me. Plzzz help me to resolve this issue.

Sudhansu Sekhar Rath (ସୁଧାଂଶୁ ଶେଖର) @RathSudhansu74

Reported 2021-07-27 14:02:30

@SwiggyCares I want to put a case for customer har***ment issue in supreme court with all proof

Sudhansu Sekhar Rath (ସୁଧାଂଶୁ ଶେଖର) @RathSudhansu74

Reported 2021-07-27 14:01:38

@SwiggyCares I think you don't solve my issue thank you so much for tweeting me

Madhav Gupta @MadhavGupta0004

Reported 2021-07-27 13:54:52

@swiggy_in @SwiggyCares I have 2 milkshakes from Thickshake Factory and both of them tasted very bad. I am sure that the milk is expired. I had same issue previous time but it was not resolved. Requesting you for immediate ***istance. Order #110479758722 madhavgupta016@gmail.com

Akash @Akash4145Indian

Reported 2021-07-27 13:51:24

@KatyushaBlaze @nrnainarai @abhishekmurark3 @SwiggyDEHyd @chotesarcar @harshamjty @swiggy_in @SwiggyCares Is that a rhetorical question? Ofcourse these businesses are fleecing all 3 parties - taking high commissions from restaurants, reasonable distance & other fees from customers & not p***ing them down to the wages adequately

MessiMantra-🇦🇷 @sathish_cule

Reported 2021-07-27 13:50:03

Man I feel for these guys swiggy needs to fix up asap

Rajib Bhattcharjee @rb_storyteller

Reported 2021-07-27 13:40:00

@SwiggyCares @swiggy_in the delivery partner's bike broke down at black dot marked on the map. He is unavailable now. And you can see his current location. What was he doing there in the first place? My mother is still waiting for her food after which she will take medication. https://t.co/mKq5ELgiAD

shivam ahuja @shivamahuja17

Reported 2021-07-27 13:36:51

@nblueworld @swiggy_in @Wowmomo4u Yeah same issue with me, worst service ever.

Basant @Basant09215193

Reported 2021-07-27 13:35:31

@SwiggyCares Almost 1 day are complete but my problem are not solve swiggy kindly initiate the refund for my this order. https://t.co/86Bk9rBbxd

Shubhi Dixit @shooby_doobie

Reported 2021-07-27 13:27:16

@SwiggyCares Sorry for the mean reply guys. I read it again and realized how rude it was. Apologies for it! I also tried replicating the issue but it didn’t happen probably coz I cleared cache. If it happens again I will screenshot/screen record! Sorry and cheers!

Brij @brijmank

Reported 2021-07-27 13:20:53

@SwiggyCares That's something a user will not keep in mind when ordering. So it's best if Swiggy has some distance limit. I have no issue but it's not fair for delivery guy.

Ankeet Bhartia @Ankeet_Bhartia

Reported 2021-07-27 13:07:27

@SwiggyCares Highlighted to the team - this is what I am hearing from last 10 hours. But no team has called me. U can't track down ur own delivery guy who is missing with my goods nor have u bothered to call me! I smell something fishy here.

Saad Khan @mrsaadkhan

Reported 2021-07-27 13:03:03

@SwiggyCares Issue sorted all thanks to Murali on call... But in general the service from @swiggy_in was not great.

T S Bisht @TSBisht10

Reported 2021-07-27 13:02:17

@swiggy_in Due to your poor arrangement, today I am so sad that I have never been. I came to know today that there are useless people like you sitting in swiggy who do not understand the problem of the customer

Vimal Kant @jack_sparrow_07

Reported 2021-07-27 12:34:57

@SwiggyCares If you continue avoid this mistake issue it will show highly frequency of unresolved issue

Vimal Kant @jack_sparrow_07

Reported 2021-07-27 12:33:57

@SwiggyCares I thought you can see pic clearly and solve the problem immediately rather than excusing and try to avoid and take more time for a single clear issue

Paul Atreides @Atreides_1

Reported 2021-07-27 12:31:41

Food delivery is a bad business model, the overhead costs are too high and the workers can't get paid enough without the customer shouldering the extra cost, in all earnestness, these businesses need to change their model or shut down permanently. I'm really sorry, @SwiggyDEHyd

SAYANTAN SARKAR @sayantanindia

Reported 2021-07-27 12:28:31

@SwiggyCares For the security purpose I can't share the same here. You can send me email id of Swiggy / Whatsapp number where I can send the issue.

Devesh @devesh_rma

Reported 2021-07-27 12:28:24

absolute worst customer service from @swiggy_in , ordered from them , opened it and 3 of the items had been thrown in half eaten , during Covid times. Contacted for refund and resolution of the issue but they claimed the most they can do is take feedback. Money wasted.

arpit bhatnagar @arpitbh70097312

Reported 2021-07-27 12:15:25

@SwiggyCares Ya i got that but dose it really solve any problem because of you guys and trusting your service i will be hungry today @SwiggyCares #boycotswiggy

Gaurav @Gaurav_koundal

Reported 2021-07-27 12:12:42

@SwiggyCares @SwiggyTech @swiggydesign @Winnicakes Please let me know why the info is not getting shared if the picture has an issue, then be specific with sharing that issue with the customer.

Dss @date_speakes

Reported 2021-07-27 12:03:57

issue with an order @SwiggyCares please help

Swiggy Cares @SwiggyCares

Reported 2021-07-27 11:47:19

@Gaurav_koundal @SwiggyTech @swiggydesign @Winnicakes Hey Gaurav, we understand there is an issue while uploading the picture. Please let us know if you are trying to fill the partnership form with us. ^Prachi

Aande ka Funda 🇮🇳 @AandekaF

Reported 2021-07-27 11:44:10

Ordered Rasam rice in Swiggy just don’t want Rohini to gate crash😜

Brijesh Kotak @brijeshkotak9

Reported 2021-07-27 10:54:01

@SwiggyCares Finally problem is solved I have received food itmes as per my order. ✌☮

Aalind Gupta @aalindg106

Reported 2021-07-27 10:36:41

@swiggy_in @SwiggyCares I'm fed up with the customer service you guys have. I have a coupon issue, and I'm trying to make your agents understand the issue. They are incapable of understanding it and when asked to discuss this over call, they say they can't call me. Kindly ***ist.

Yogabars @Yogabars

Reported 2021-07-27 10:32:09

Verified @swiggyindia woke up and chose Healthy, with our oh-so-chocolate-y Dark #chocolate Peanut Butter. What's your post-workout quick #protein fix? #foodie #food #love #life #workoutmotivation #workout #fitnessmotivation #fitness #fitnessjourney #gym #yogabar #yogabars https://t.co/ZUt3MmKkS6

Swiggy Cares @SwiggyCares

Reported 2021-07-27 10:07:51

@smartsathish121 We're sorry that you feel this way. To get more orders, please be near the restaurant area. Any issue raised via Swiggy connect form will take 24-48 hours for an update. ^Meenu

sathishkumar @smartsathish121

Reported 2021-07-27 09:34:43

@SwiggyCares What is the problem ?I didn't received any message from your side still .for that connect form request

One week at a time @Dockerman3

Reported 2021-07-27 09:20:42

@Swiggy12 I agree. Don't know we didn't go down that track in 2017, 2018 and 2019. Instead gave up potentially big hands to bring in used players. Hopefully we go big local. Plenty of WA talent in this draft.

We Are Swiggy @WeAreSwiggy

Reported 2021-07-27 09:09:51

Our All Things Supply (ATS) team is constantly on the lookout for new perspectives, superb problem-solving abilities and fresh talent that is p***ionate about hyperlocal tech. Check out our careers page and find the opportunity that suits you best! #WeAreSwiggy https://t.co/3qFVv3103D

Swiggy Cares @SwiggyCares

Reported 2021-07-27 09:08:44

@jonty_red Thank you for meeting us over DM. Please write to us at email-suport@swiggy.in so that our team of specialists can look into the details of this issue and will revert within 10-12 hours. ^Molly

NITENDRAKUMAR RATHOR @NitendrakumarR

Reported 2021-07-27 08:58:17

@SwiggyCares Why am I getting problem on every order? Please remove that restaurant from the app. I want compensation.@swiggy_in

Lostworld @imhariharsahoo

Reported 2021-07-27 08:54:26

@SwiggyCares there is a serious problem with your onboard team. They keep asking same question in every couple of days and no action, no notes, no resolution, no follow ups. Every time new person and same question. Great going 😡

FCService @service_fc

Reported 2021-07-27 08:26:14

If #swiggy is not solving your problem send a complaint to grievance officer @ https://t.co/72estEHsWq under Consumer Protection Act 2019 and demand #refund for your order under #unfair trade clause https://t.co/32O8DV0Uy7

Aman usuff @Sir_ShaikAman

Reported 2021-07-27 08:19:56

@SwiggyCares Worst experience in hyd no orders no fleet maneger who will slove our problem

Swiggy Cares @SwiggyCares

Reported 2021-07-27 08:02:27

@prashantstatic Please let us know when did you submit the Swiggy Connect form for this issue? ^AP

Swiggy Cares @SwiggyCares

Reported 2021-07-27 07:53:02

@prashantstatic Hey Prashant, we will ***ist you with this. Please let us know if you have filled and submitted the Swiggy Connect form for this issue? ^AP https://t.co/EhSzF4Z01R

Radha Garg @RadhaGa28691914

Reported 2021-07-27 07:38:42

@SwiggyCares No problem! For me it is just a matter of 61 rs but you guys have lost a loyal customer

Rajesh jha @Rajeshj95988564

Reported 2021-07-27 07:21:13

@SwiggyCares Hi zyn^ as 2 days gone. No response yet came on this issue

Swiggy Cares @SwiggyCares

Reported 2021-07-27 07:16:06

@RadhaGa28691914 Hey Radha, we understand you feel let down by our support. We request you to please elaborate on your experience so that we can look into this. We would also like to let you know that the Swiggy SUPER membership grants a levy on delivery and surge charges. ^Akhilesh

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