Is SmartThings currently down? Live Status and Outage Reports

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Phil Cochetti @PhilCochetti

Reported 2022-05-27 01:24:24

@Grammarly @SamsungSupport Here's the problem again on Samsung's user forums... https://t.co/mY8IWQyiyX

Phil Cochetti @PhilCochetti

Reported 2022-05-27 01:06:54

@Grammarly @SamsungSupport Here is video of the backspace key problem... I am trying to edit text on the third line of the message from "Be on alert" to "Be aware"... After backspaces it jumps to the end and adds text. I move the cursor, backspace, it reverts to end, messes up https://t.co/uv1uGKT7Gb

Hiflier Singh @hifliersingh

Reported 2022-05-26 22:41:01

@Gmoney87_ @SamsungUS @SamsungSupport @LGUS Their support here is asking to message in private and all they could do is offer an apology. Their apology will not pay for the broken microwave they delivered.

K M D @KDaktar

Reported 2022-05-26 20:01:27

@DrStaceyPatton @SamsungSupport Apparently they should stick to making telephones. I see so many complaints about those fridges and the poor service trying to get the problem resolved.

Alan Wolmer @AlanWol

Reported 2022-05-26 19:39:28

@SamsungSupport I did contact the support 800 number, and they just told me the same, not covered?? No help. This is not good, I've owned a Samsung since the Note 2, and never had a problem like this!

Thad Malley @tmalley2177

Reported 2022-05-26 19:32:04

@SamsungSupport I've been trying to get my ultra s22 I bought in MARCH fixedi t has a water in the USB error even though it never got wet. best guy can't fix it due to it being an exclusive color, no at home repair is available. only option is to send it to you for over 2 weeks?

Alan Wolmer @AlanWol

Reported 2022-05-26 18:37:58

@SamsungSupport I have a Z Fold 3 that the inner screen died with a black line down the center, they support is claiming is out of warranty on an 8 month old phone(no scratches on it) WTF?? 😡😠

Alan Wolmer @AlanWol

Reported 2022-05-26 18:10:03

@SamsungSupport, @SamsungMobileUS, @SamsungUS, I was told by a Samsung Rep to send my Z Fold 3 in for warranty repair (Its 8 months old, and not a scratch on it) as the inner LCD had a black line down the center of the screen. Now its not covered under warranty???😡

Hiflier Singh @hifliersingh

Reported 2022-05-26 16:04:48

@Gmoney87_ @SamsungUS @SamsungSupport I have the exact same problem. New unit, door won't close. Samsung support asked me to unmount the unit for the repair, at the same time saying they would void the warranty if anything happens to the microwave.

Sarah Davidson @davidsos0

Reported 2022-05-26 14:36:36

@SamsungSupport I am at my wits end with Samsung support after spending 3 hours trying to get a resolution to a problem with delivery of my appliance order

Stacey Patton @DrStaceyPatton

Reported 2022-05-26 12:17:28

Don't ever buy @SamsungSupport products! They delivered a broken washer to me. Over a week later I am still trying to get a resolution. Worst customer support ever!

Brint Mitchell @BrintMitchell

Reported 2022-05-26 09:43:24

@SamsungSupport The picture looks fine. When I am in menus like Hulu, YouTube or HBO, everything looks normal. The problem doesn't appear until watch an actual video. https://t.co/qCKG7W57oj

Vid Petrovič @vid_petrovic

Reported 2022-05-26 08:21:27

@MaazMz Happens all the time on my z flip, and today overnight my phone cracked in the middle 🥲... I hope @SamsungSupport will fix it for me...

Nikhil Mangroliya @_nik_hi_l_

Reported 2022-05-26 00:58:07

@praaatiiik And what about Samsung galaxy M31s restarting issue after software update.. #themonster #m31s @SamsungIndia @Samsung @SamsungMobile @samsungsupportt

Alex Cuevas @iamaldeezy

Reported 2022-05-25 21:40:53

@Campbell_AC77 @SamsungSupport @Samsung @Citibank Was the issue ever resolved? Samsung has offered me the option for a refund via Citibank and I am unsure if I should take it after seeing tweets like this. Thank you.

Ami @Ami22772531

Reported 2022-05-25 20:29:42

@SamsungSupport Samsung. I purchased a dryer and it was broken from delivery, for one week I have spent a total of 8+ HOURS on hold with your home appliance department, why is it so hard to replace a dryer? Why is there no actual live chat support? Why is it impossible to return?

BIG RED @TruthSeekingRed

Reported 2022-05-25 19:20:55

@SamsungSupport That worked for a year or so but the problem came back after it was out of warranty. Now Lowes, Home Depot, our local Utility comp. and other repair services won't touch a Samsung fridge so we're having to buy a new fridge after only 6 years!

BIG RED @TruthSeekingRed

Reported 2022-05-25 19:18:08

@SamsungSupport Already did that, several times over the years and had a tech out here when it first started to give up problems. He said the drip tube was stopped up and opened up the back to fix it and put some sort of metal fitting on the inside behind the back wall to help keep it clear.

Adrienne A. Wallace @AdrienneWallace

Reported 2022-05-25 17:15:08

@SamsungSupport Shall I post the one hour long chat here for Twitter to see or should I post 1 hour 37 minutes of listening to hold music that I also screenshot? Customer service must work like sales. I need a sakes support person who can manage to the order issue NOW! Still on hold …

Adrienne A. Wallace @AdrienneWallace

Reported 2022-05-25 17:01:48

@SamsungSupport Shall I post the one hour long chat here for Twitter to see or should I post 1 hour 37 minutes of listening to hold music that I also screen shot? Customer service most work like sales. I need a sakes support person who can manage to the order issue NOW!

Dan Wroclawski @danwroc

Reported 2022-05-25 13:49:31

@automated_hous Oh, that's a very fair point! I hadn't thought about that. I have the same issue with Alexa and SmartThings. But it would still be nice to have a "select all" or "select multiple" type of option too, though.

maria0358 @maria0358

Reported 2022-05-25 13:24:27

AN HOUR AND A HALF AND STILL HOLDING TO SOLVE MY ISSUE WITH THE DEFECTIVE / DENTED REFRIGERATOR @SamsungSupport @SamsungBizUSA sent me. https://t.co/oTtvnzlpq7

Jitendra Agrawal @Jitendr1501

Reported 2022-05-25 12:12:38

@SamsungIndia @SamsungMobile @SamsungMobileUS @SamsungSupport @SamsungCareSA @SamsungMobileSA @SamsungNewsIN ref I’d E5S2HYA2IJGI booked on 16th may ,no status of device after 10 days so many follow up poor service poor product 4th time call log for same issue never buy Samsung

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:56:48

@SamsungSupport I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:54:44

@SamsungSupport @BTS_twt I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:54:33

@SamsungSupport I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:54:23

@SamsungSupport I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:54:14

@SamsungSupport I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:53:59

@SamsungSupport I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:53:48

@SamsungSupport I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:52:51

@SamsungSupport I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Mo Alsamraie @AlsamraieMo

Reported 2022-05-25 10:52:35

@SamsungSupport I am very disappointed with Samsung, my refrigerator has been down for 3 months that we use for family food supply and my son’s medication and Samsung don’t care , I already lost 2 days worth of work compensation and a total of 15 hours of phone calls and no solution, never again

Saurava R Patel @SauravaRP

Reported 2022-05-25 10:08:17

Samsung A13 software bug- On initial setup asking for p***word which was never set. Samsung service center suggesting to return the phone.@flipkartsupport rejecting return as their technical visiting person does not understand the problem @SamsungMobile @samsungsupport8 @Flipkart

Farheen Memon @FarheenMemon12

Reported 2022-05-25 09:08:19

#puneelectronics #samsung @SamsungIndia @SamsungSupport Purchased N since day 1 issues have started arising multiple times engineers came who can't fix it no response EVER SINCE REPLACEMENT ONLY WILL B TAKEN or complaint LOL they say either refrigeration works or fridge WOW LOL https://t.co/UFvMPIytKi

Deepak Chawla @dhrxextreme

Reported 2022-05-25 07:49:05

This issue started a few months back this video has my wifes Samsung Note 9 , it happened a few times in which the display goes completely green and the issue isnt fixable , please help what shud we do about this @SamsungMobile @SamsungIndia @SamsungSupport @Samsung https://t.co/zaXZ0iz7JS

NEHA SINGH @nehasinghjaan

Reported 2022-05-25 04:48:23

@SamsungIndia @Samsung @SamsungSupport @SamsungUS @samsungEvent @CEOofSamsung how can company say that device has a issue which is not serviceable after 4 years..that means Samsung engineers are not at all skilled. Drilled the refrigerator multiple times and now it's of no use

NEHA SINGH @nehasinghjaan

Reported 2022-05-25 04:35:56

@SamsungIndia @Samsung @SamsungSupport @SamsungUS @samsungEvent @CEOofSamsung @Samsung @SamsungUS @samsungID Another way of fooling customer is Samsung team does not have DB OF anything...and issue which is open for more then 4 years....does not have complain number..

NEHA SINGH @nehasinghjaan

Reported 2022-05-25 04:13:20

@Samsung @CEOofSamsung @SamsungIndia @SamsungSupport @SamsungSupport @samsungID @SamsungGulf Is there anyone there from Samsung who can fix our 4 years long issue. Instead of repairing our fridge SAMSUNG engineers have drilled it multiple times and now when device is spoiled...

Phil Cochetti @PhilCochetti

Reported 2022-05-25 02:53:25

@SamsungSupport Tell me again there aren't enough phones and users affected by the Grammarly integration breaking the keyboard for you to bother to fix it https://t.co/8NglW5nXMR @Grammarly sucks at identifying the subject of a sentence versus the addressee, see sentence above

Nikhil Mangroliya @_nik_hi_l_

Reported 2022-05-25 02:19:07

@AmazonHelp Many samsung galaxy m31s device users have same restarting issue after update. And repair cost around 9k half price of the mobile. @SamsungIndia @samsungsupportt #m31s @BTS_twt @AndroidPolice @

Indian @Indian457

Reported 2022-05-25 02:00:41

It has been 5 days and still no response from @SamsungIndia shame on you!!! This wasn't expected from your side I'll Rate 0/100 for samsung smart phones wherever I have a chance to give my feedback... @SamsungIndia @SamsungSupport @SamsungMobileUS @SamsungMobile @SamsungUS

Nikhil Mangroliya @_nik_hi_l_

Reported 2022-05-25 01:47:21