Is SKODA Connect currently down? Live Status and Outage Reports

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Kritika Golchha @kritika_golchha

Reported 2022-09-27 08:26:47

@SkodaIndia So, your concerned team never got back to us. I've been waiting for the entire day for a call highlighting the issue of our car, but no response. #BadCustomerService @skodaautonews @SkodaIndia @SKODAIndia_PR

Kritika Golchha @kritika_golchha

Reported 2022-09-27 07:54:33

@SkodaIndia Okay, so the car came back with extra scratches on the bonut and a broken tail light. What's wrong with your team @SkodaIndia ? #Worstcustomerservice #BadCustomerService @volkswagenindia @skodaautonews @SkodaIndia

Rahul Desale @RahulDOfficial

Reported 2022-09-25 22:00:17

@SkodaIndia your app needs a major fix. It always shows the car is towed when it’s parked. @Zac_Hollis_ @skodaautonews https://t.co/nDnEbQYgCr

ŠKODA UK @SKODAUK

Reported 2022-09-22 09:33:06

@st53bve @SoftwaregateEV @skodaautonews Hi Steven, we are sorry that you having problems with your vehicle. We hope the dedicated Team are able to fix your problem when you go get your vehicle serviced in October.

Akash S Kumar @akashskumar

Reported 2022-09-21 03:22:15

@SkodaIndia I haven’t heard back from anyone in skoda or their tech team. Only had 2 senior mechanics from the same service center visit my place, only to not acknowledge my issue. Cl***ic scenario! Where’s the skoda technical team? @SkodaIndia @Zac_Hollis_ @SKODAIndia_PR @skodaautonews SOS

VAG SoftwareGate @SoftwaregateEV

Reported 2022-09-20 06:03:49

On August 31 we learned of an Enyaq owner stranded in FR on his way back from PL to ES. Skoda aftermarket svc sent a tow truck and diagnosed a broken radiator (sic). As of today, the car is still in France but ES Skoda svc cannot tell exactly where... @skodaautonews https://t.co/BENXmHuDgZ

Dre Starr @Drestarr_96

Reported 2022-09-19 21:08:53

@skodaautonews @VWGroup I would've thought part of being green was building a strong brand supported by it's products and services. Alas seems to be lacking in Skoda Australia. Multiple return visits to dealership with no final fix - yes No response to customer concerns or complaints - yes

gokula krishnan @gokulkeyon

Reported 2022-09-19 09:03:43

@SKODAIndia_PR @SkodaIndia @skodaautonews Skoda Octavia 2021 has some serious engine issues that almost out my life in danger as I was driving in the highway. The speed came down from 120 to 60 kms and couldn’t race up that could have ended with life threatening situation.

IDFurkan @IdFurkan

Reported 2022-09-17 05:37:06

@Marek19110 @StepanRehak @VWGroup @skodaautonews I say its not a bad thing to have less R&D. I would’ve be driving a model3 and then the modely too if it wasnt for the lack of drivers dashboard. Cant be arsed to look slightly right. While adding an heads up display on the tesla’s would fix most peoples (and mine) annoyances.

🇺🇦Marek191🇺🇦 @Marek19110

Reported 2022-09-17 05:35:20

@IdFurkan @StepanRehak @VWGroup @skodaautonews Why even ID.3 so the potentially ideal small car for Europeans is not selling good? What's the problem? Should have even more sales easily than Model Y. Is around 30-50% less expensive...?What's wrong with this model?

LiPSTicKOnUrFace @LiPSTiCk_TeARs

Reported 2022-09-15 01:31:20

@kverma1887 @Zac_Hollis_ @SkodaIndia @skodaautonews Hey can you please elaborate what issue u r facing?

Raja Selvam @selvamraja

Reported 2022-09-13 02:42:49

@YasirPV1 @Zac_Hollis_ @kasale_akshay @SkodaIndia @skodaautonews @SkodaAkoya My dealer asked me to come to fix the 4 sun blinds. On reaching service station, was told only rear blinds avaliable. Billed 2000 for 2 rear blinds. Not sure how Rs.950 in June 2021 became 2000 in Sept 2022. There is 0 transparency on pricing which is disappointing

Clinton Borges @clintonborges

Reported 2022-09-11 09:52:01

Another problem I've faced with the #skoda #kushaq. The entertainment system keeps disconnecting. Here in the video u can see that it was disconnected and the i had to switch my Bluetooth off and then on again to reconnect. @skodaautonews @SkodaIndia @volkswagenindia https://t.co/GZk8qSg5RJ

Shobhit Bajpai @Shib149

Reported 2022-09-09 02:29:30

2021 Octavia done 5K KM developed jerking issue in non-drivable condition. In workshop for 6 months, now been sent back to Skoda Pune plant. Request for call back from Skoda Management, how much more will I have to suffer @Zac_Hollis_ @SkodaIndia @skodaautonews @nitin_gadkari

Rajkumar @rajkuma65554009

Reported 2022-09-07 01:28:58

@SkodaIndia @SKODAUK @skodaautonews Sir, Are you really interested in resolving the issue? It's been 6 months and you just ask the contact details and no action taken thereafter. If you can't resolve then kindly be upfront.

Zac Hollis @Zac_Hollis_

Reported 2022-09-07 01:28:09

@pareeklokeshku1 @SkodaIndia @skodaautonews @SKODAIndia_PR We have 27,000 cars going through workshops every month, with very few complaints and these are down by 60% in 2 years. Your message concerns me please forward any mail to myself so that I can personally check this concern.

Debesh Singh @DebeshSingh

Reported 2022-09-04 12:51:50

My Rapid broke down at night, and skoda cust care says tht they cant do underbody towing. Is this the service you want to give to customers? @SkodaIndia @Zac_Hollis_ @skodaautonews

Mayur Karotra @mayur_karotra

Reported 2022-09-03 16:13:23

My Skoda slavia making brake noise there is issue but company says it’s normal it make noise they are doing nothing there not changing anything I m sad to buy this car it’s like we r use old car @SkodaIndia @skodaautonews

Chris Ingram @ChrisIngram_UK

Reported 2022-09-03 09:02:09

@StepanRehak @SKODAUK_Media @skodaautonews @SKODAUK Hi Stepan, I’m sure your colleagues at the factory can get it sorted but dealer has had it 3 days and no joy. Also had reports of cars needing replacement modules. May be a UK thing. Don’t want it getting stuck with UK support when the factory will know how to fix it ASAP 👍

Stepan Rehak @StepanRehak

Reported 2022-09-03 03:35:15

@ChrisIngram_UK @SKODAUK_Media @skodaautonews @SKODAUK ****o Chris, sorry to hear that. There are procedures in place and the colleagues from Mlada Boleslav are helping those dealers who might have a problem with the update of SW. I know few cases and all was done with success. There are 1000 reasons why it got stuck. Dont worry👍

Chris Ingram @ChrisIngram_UK

Reported 2022-09-02 12:02:43

@SKODAUK_Media @skodaautonews @SKODAUK @StepanRehak To anyone that will listen, our ENYAQ is stuck getting ME3 update for 3 days with the dealer. How do we escalate this please? Dealer is in comms with Skoda Technical (UK?). Surely someone knows how to fix this? Dealer at a loss!

Vinay Dabas @vinayd07

Reported 2022-09-02 05:44:14

@HorakJiri @skodaautonews Front look like Thanos chin, looks extra, that large chin should be toned down.. else looks great..

Peter Salazar @PeterSalazar20

Reported 2022-09-02 00:43:43

@AbhiKanolkar @Zac_Hollis_ @TeamBHPforum @SkodaIndia @SKODAIndia_PR @skodaautonews @SKODAIndia_PR @SkodaIndia @skodaautonews @VW @CarWale @CarToq @autocarindiamag Guys , for the sake of credibility of the brand , please can you issue a statement whether doing this voids the warranty or not. Seems India market products are compromised

Jože Pfeifer @jozepfeifer

Reported 2022-09-01 16:18:12

Thank you @skodaautonews for spamming my inbox almost every day with these deactivation emails. 🙃 How can I finally get rid of them? 😡 I’ve been getting them since June-16, reported the issue twice to the official retailer and am still being ignored. #Skoda #SkodaConnect #Fail https://t.co/2bSbirlaQs

Chris Ingram @ChrisIngram_UK

Reported 2022-09-01 10:16:26

@StepanRehak @skodaautonews @StepanRehak so my car is now at the dealer and effectively bricked. They got all/part of ME3 on but now it refuses to go into drive. Apparently they are talking to Skoda technical but have no idea how to fix it. How do we escalate this? You can't go bricking customer cars!

VW ID Software Sucks @VWIDSoftware

Reported 2022-08-31 17:43:38

@VWGroup @skodaautonews Don’t by the hype.‼️530‼️ days 😒 since @vw has been selling the #ID4 in US & not provided a single promised 🤥 QUARTERLY software update to fix numerous bugs & shortcomings 👎🏼 Lost all faith in this brand. 💔@VWGroup @skeogh @VWnews

Zac Hollis @Zac_Hollis_

Reported 2022-08-31 15:14:18

@AbhiKanolkar @PeterSalazar20 @TeamBHPforum @SkodaIndia @SKODAIndia_PR @skodaautonews It is not down to any unlocking. This feature is simply not there to be unlocked.

Abhishek Kanolkar 🇮🇳 @AbhiKanolkar

Reported 2022-08-31 14:25:27

@Zac_Hollis_ @PeterSalazar20 @TeamBHPforum @SkodaIndia @SKODAIndia_PR @skodaautonews The driver side one touch window should be able to roll up and down with remote key and can be coded. All we want is VW and Skoda allow owners to get these features unlocked via ASC.

Chris Ingram @ChrisIngram_UK

Reported 2022-08-31 09:02:18

@StepanRehak @skodaautonews @StepanRehak my car is in for the update but the dealer has called to say there is a outage on the service they need to do the update. Any ideas what this is and what is going on? Apparently down for the last 2 days. They are keeping the car overnight and try again tomorrow.

Christian @Christi69292122

Reported 2022-08-30 16:38:37

@FR4G12 @skodaautonews You realise this is a concept right? (Not production version, which will be toned down a lot)

Anne Thorpe 💉x4 @AnneThorpe20

Reported 2022-08-30 03:35:45

@skodaautonews what a pity Skoda drivers in Australia have been left in the lurch with their cars beeping like crazy. Software problems? Not our problem say Skoda. Not good enough. #Skoda

Davinder Kumar Bansal @DavinderKB

Reported 2022-08-29 00:34:15

@SkodaIndia @skodaautonews @VWGroup @VW Tagging official skoda twitter handles if they can address your issue @udeshvirk My bad, I shouldn't have recommended you to go for Skoda !!

Explorer/Enthusiast (Auto) @auto_xplorer

Reported 2022-08-23 08:06:14

@Zac_Hollis_ @drilyasabbas @Zac_Hollis_ Can you pls elaborate so called ‘External Factor’ , the cause of fire according to you ? It will provide more clarity as people are in fix and seems unbelievable in relation to new car parked in a highly safe place. #Skoda #SkodaSlavia #SkodaIndia @skodaautonews

Ronak Khandelwal @imronak07

Reported 2022-08-20 23:43:50

And again the disk brake issue has propped up in my new skoda slavia... The car is shaking badly on applying brakes...Jus 4 months old and again this issue has come up... Can i have a permanent solution ????@SKODAIndia_PR @SkodaIndia @skodaautonews

प्रशांत वर्मा @vermajirider

Reported 2022-08-19 11:05:32

@amitratta22 @SkodaIndia @SKODAUK @skodaautonews 4 months and they can't resolve an issue. #saynotoskoda #skodasucks

Stepan Rehak @StepanRehak

Reported 2022-08-15 06:29:25

@ASh_Sh_h @skodaautonews please send me your feedback about Route planer and the problem with Powerp*** to my email. as far as I tested and several other people we didnt have any problem. My email: stepan.rehak@skoda-auto.cz thank you!

Dick Lee - Value Innovations (Vi) Inc. & Vi Team @ViRKL

Reported 2022-08-13 09:53:18

@alex_avoigt Alex, you #explain why the #Ship is going down. Fully agreed The #death will be slow & we'll see new #Independent ships spun-off. .@BentleyMotors .@ScuderiaFerrari .@skodaautonews etc. are all on the #BlockRockinBeats .@AmazingChevVolt .@EvaFoxU .@NuovaRealta .@TheEconomist https://t.co/IgJfMK1Rmt

VW ID Software Sucks @VWIDSoftware

Reported 2022-08-12 22:24:20

@VWGroup @skodaautonews @skodade ‼️515‼️ days 😒 since @VW has been selling the #ID4 in US & not provided a single promised 🤥 QUARTERLY software update to fix numerous bugs & shortcomings 👎🏼 Losing all faith in this brand. 💔@VWGroup @skeogh @dustinkrause @andsav77 @cariad_tech You should all be embarr***ed.

Dick Dastardly @ProfMarmalade

Reported 2022-08-12 07:19:07

My Kamiq regularly yucompletely shuts down at or below 10km/hr. The excellent local service provider reinstalled the operating system. This failed. Should I be asking for a new car? @skodaautonews @SKODAUK_Media @SKODAIndia_PR @skodaautonews @MotorsportSkoda

Dick Dastardly @ProfMarmalade

Reported 2022-08-12 06:57:35

@skodaautonews My Kamiq unexpectedly shuts down in traffic. Complete shutdown. Sadly a re-install of the software did not solve the problem. The vehicle shutting down while doing 10 km/hr is a problem. I have every confidence that VW group will provide a solution.

VAG SoftwareGate @SoftwaregateEV

Reported 2022-08-11 16:13:54

@skodaautonews The 2day+ outage of the MySkoda app has (apparently) been fixed. Just one more for your hall of shame. I thought it was worth commenting it as you had not said a single word on that.

VAG SoftwareGate @SoftwaregateEV

Reported 2022-08-11 08:14:19

@skodaautonews 2 days of outage in all your app platform, you dont say a word about it. https://t.co/XwxKQ9IdbF

VAG SoftwareGate @SoftwaregateEV

Reported 2022-08-11 03:01:24

Second day with #MySkoda app not working. In any enterprise environment this is called an outage and there is a periodic communication about what / why this happened and what is being done, with updates. @skodaautonews does not say a word and support has no clue either. #Enyaq https://t.co/ZH2fhbkvIr

Andrew Roberts @Bandyrobs

Reported 2022-08-10 17:56:00

@SKODAUK Any Skoda Connect app developers working tonight? Apps been down for 2 days now! Not great! @***roup_sa @driveEV

VAG SoftwareGate @SoftwaregateEV

Reported 2022-08-10 09:40:38

@skodaautonews Not a single word about #MySkoda app down since yesterday evening? There are tens of Enyaq owners reporting this issue, unable to trigger charge of their vehicles because, as you already know, charging schedules haven't worked for over 1.5 years... #MEB #Enyaq https://t.co/MRj3BugEwq

Pavel Urbancik @willcz

Reported 2022-08-10 03:07:25

@SoftwaregateEV @skodaautonews Same issue ... terrible app and support. Always love when during winter want to preheat car and app does not work.

VAG SoftwareGate @SoftwaregateEV

Reported 2022-08-10 03:04:25

12 hours later #MySkoda app is still down reporting errors connecting to their servers. This is being reported by tens of actual #Enyaq owners. Meanwhile @skodaautonews does not have anything to say about this. #MEB #SoftwareGate #Beta https://t.co/EI2CLp1zHM

VAG SoftwareGate @SoftwaregateEV

Reported 2022-08-09 16:28:01

@skodaautonews have their myskoda application servers down. Nothing new, nothing infrequent, at least they put a new message in the app acknowledging it. #MEB https://t.co/rjtJyAJgtP

Jaspreet Singh @Jaspreet5805

Reported 2022-08-08 08:17:24

@Zac_Hollis_ @SkodaIndia @skodaautonews @SKODAIndia_PR @HyundaiIndia @KiaInd From last 20 days I am facing issue in my car and I haven’t got the suitable solution. It was my worst mistake to purchase Skoda Slavia instead of Kia. Kindly make arrangements to take this garbage back

Riddhi Buchasia @riddhi_buchasia

Reported 2022-08-06 11:45:16

@SKODAIndia_PR @skodaautonews It is indeed a headache using @SkodaIndia. You’d think you’re investing in a luxury brand by spending a bomb for the brand name but I feel like I was cheated into buying a vehicle form a local garage.Had a very bad experience with @MahavirSkoda

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