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(latest update May 28, 2022)
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SiteGround Problem Reports
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Mitchell D. Miller @Mitchell_Miller
Reported 2022-05-27 13:56:16
@SiteGround I called support for non-technical guy - baffled by time out errors. E.g. - unable to run Google speed test. Tech advised me to call "WordPress plugin company"- not SG problem. Your tech support is worse than your services.
Snow Wolf @SnowWolfDesign
Reported 2022-05-26 23:45:11
Excellent Support from Totyu H. @SiteGround !
Totyu H. provided me with awesome support. He was patient & took the time to ask questions to better understand my issues. His explanations were very clear & he not only resolved my issue, but also walked me through the steps. TY! 🙏 https://t.co/uPAKClxPpI
Irfan Yaqoob @Irfan84_Yaqoob
Reported 2022-05-25 12:11:38
How I Fixed SiteGround Slow Server Response Time Issue?
https://t.co/Sz9Kr2gMrM
Neha SEO Solutions @nehaseosolution
Reported 2022-05-24 15:36:15
@SiteGround I am facing Google indexing issue in my several websites hosted on siteground. Please help.
Brenda K @WordsThatHop
Reported 2022-05-23 21:20:44
@EditsByKnight @AJWinters94 I'm incredibly intimidated with putting myself out there.
I've been in print and web design for 20+ years. Maybe I can point you in the right direction for the issue with your blog background color. Does siteground's site admin have anything labeled as "global settings"?
SiteGround @SiteGround
Reported 2022-05-22 09:11:58
@NinekeCreative Thank you for the provided details. The message that you receive is related to a connection problem between the current website host and SiteGround. You can find more info and how to fix this here: https://t.co/B5XNK6gane
SiteGround @SiteGround
Reported 2022-05-22 09:10:26
@NinekeCreative @DreamHost Thank you for the provided details. The message that you receive is related to a connection problem between the current website host and SiteGround. You can find more info and how to fix this here: https://t.co/z1D2m9KugV
Ruth Nineke @NinekeCreative
Reported 2022-05-21 23:30:55
hi @dreamhost and @SiteGround I'm getting a "cURL error 28: Connection timed out after 10000 milliseconds" when attempting to use the site migrator, but I've run it multiple times before and never had a problem. Please advise https://t.co/2MEyaNdNKt
Nan @Nan32901191
Reported 2022-05-20 23:36:28
Start & Grow your Business Online - issue #1 by @https://twitter.com/siteground https://t.co/POXtB9A4G7 vía @revue
Nan @Nan32901191
Reported 2022-05-20 23:30:24
Start & Grow your Business Online - issue #1 by @https://twitter.com/siteground https://t.co/POXtB9A4G7 vía @revue
Marilyn Kay 🇨🇦 @triskeleweb
Reported 2022-05-20 21:09:50
@SiteGround Thank you. But I don't see anything about chat or live agents. I'm hoping that the issue has finally resolved. I guess I will know if I don't receive another email from SiteGround asking me to fix it.
Cyborg @kgbmole
Reported 2022-05-20 10:02:26
@SiteGround ****o, your support system seems to be down. I have not been able to reach any of your support experts. https://t.co/4bJaKG5QlM
Daniel Kanchev @dvkanchev
Reported 2022-05-20 03:19:18
@dogrosemk @pandjarov @SiteGround I think that we should change the world by example. So I take all security reports seriously and look at what we can do as a company to fix our code. I can't fix every little problem but I can focus on things that matter and are fixable.
dogrose @dogrosemk
Reported 2022-05-20 02:52:05
@dvkanchev @pandjarov @SiteGround It is a issue because the motive of reporting - usually those are reported because marketing purposes and there is lack of interest regarding implemented patch and quality of the report - goal is going trough responsible disclosure mantra and seeing the daylight of the pr text.
dogrose @dogrosemk
Reported 2022-05-20 02:49:05
@dvkanchev @pandjarov @SiteGround No more issues because I don't look at the code base - put aside **** posting style, it is because "community" :). That WF report blinked on my TL and I saw the writing and the approved patch. It seems reporting of non functional issues in wp eco system is a issue.
Daniel Kanchev @dvkanchev
Reported 2022-05-20 02:36:28
@dogrosemk Thanks for the report! A new version was released addressing the issue. I would appreciate it if you responsibly disclose those issues - you know my email address and also can write directly to @pandjarov as well.
CC @SiteGround
Jess Columbo @JessColumbo
Reported 2022-05-19 13:16:38
@SiteGround Georgi on your cust serv team was awesome, when I was anxious and eager to solve a domain redirect issue. Thank you!
Mac Sources @MacSrcs
Reported 2022-05-19 12:52:34
@SiteGround Best CDN on the market. Hands down. This comes from someone who has used almost all of the major brands and has been around for ten-plus years doing this stuff. Super happy with my experience.
Kristen Wilson Day @k10wilson
Reported 2022-05-19 11:30:18
Hosting that has great customer service and not the problems you get with the other guys (like down time and constant upsells). Check it out. I love it. #siteground #hosting
https://t.co/1ziXOtN8vl
dogrose @dogrosemk
Reported 2022-05-18 17:57:53
So the folks at @SiteGround made a update today and had previously removed from change log the image hardening... Nvm they will do another update on Saturday, so it might be solved 🍀
Harty @MyBatMyBall
Reported 2022-05-18 07:45:01
If you have high blood pressure or need to avoid stress, stay away from @SiteGround !
The contact us page takes you down a maze of issues that just divert you into a loop. No hope of speaking to someone while watching your business website trying to load (🐌 )and losing money
F3 Wealth @f3_wealth
Reported 2022-05-18 05:30:52
@SiteGround I have an issue with one of our websites which is down. When I attempt to login to siteground it comes us with this message You are attempting to log in from an unrecognised device or location.
Unable to get access to email attached and phone number no longer. Help!
dogrose @dogrosemk
Reported 2022-05-18 04:29:22
OK folks, It seems I'm still at good wp core shape 🤪. Listen me @SiteGround , let we fix you a bit from many improvements and bad takes. It will result with hot patch today, but nothing scary :) Thread 🥶👇
dogrose @dogrosemk
Reported 2022-05-18 03:45:06
Ok, let we have a little php fun, can we @SiteGround ?! 🤌🥳🤪
Billy OK @BillyOK
Reported 2022-05-16 14:46:15
@bluehost 6. Migrate to Siteground like I did in 2016. How are you still tweeting junk food like this when your customers want to know why their sites and email have been down so long?
42 @robinizing
Reported 2022-05-16 14:00:29
@SiteGround Thanks for the quick fix, as always!
SiteGround @SiteGround
Reported 2022-05-16 13:14:40
We are happy to announce that the issue of the SiteGround login page has been fully resolved! ✅ You are welcome to log in again at your earliest convenience. Your understanding on the matter is truly appreciated!
SiteGround @SiteGround
Reported 2022-05-16 13:08:14
We are happy to announce that the issue of the SiteGround login page has been fully resolved! ✅ are welcome to log in again at your earliest convenience. Your understanding on the matter is truly appreciated!
Josh Cook @Turkeyruben
Reported 2022-05-16 12:03:17
@anm8tr09 @SiteGround "Several customers have reported issues with the login on our website. The developers are looking at this with the highest priority, and we are confident they will fix it soon. Thank you for your patience."
Doug Morris @dougmorris71
Reported 2022-05-16 11:57:53
@SiteGround Is the account admin area down now? I'm unable to access the admin area, I keep getting a flyout with a failed to fetch message.
SE1ECTMEDIA @SE1ECTMEDIA
Reported 2022-05-16 11:30:11
@SiteGround your site is down. Again. Really fix this. now
Nez B @NezAlpha
Reported 2022-05-15 14:47:40
@bluehost Looks like my server is down and I'm getting 522 errors when attempting to access it. My speed has already slowed down tremendously after migrating to Bluehost from Siteground. Losing both speed and reliability is a deal breaker. Please help https://t.co/9MYoxXIuWx
Mark Doering-Powell @markdp
Reported 2022-05-15 14:07:22
@SiteGround Recently, it’s unfortunate that none of my strong p***words allow me to login to my SiteGround account.
It also seems like it’s now not possible to get phone support if I cannot login (which is the problem). Even recovery codes & PW reset hasn’t helped.
Financial Mechanic @fimechanic
Reported 2022-05-15 00:04:30
@SiteGround my site is down, can you help me?
SiteGround @SiteGround
Reported 2022-05-12 07:01:12
Read the fist issue of the SiteGround Twitter newsletter “Start & Grow your Business Online - issue #1” https://t.co/taHFtv67Uo
Eddie Brett @eddiebrett
Reported 2022-05-11 07:58:12
@SiteGround I’ve deleted my website. That contact us section just kept sending me in a loop which never ending in being able to speak to someone or raise a ticket. Was driving me mad. Sometimes it’s better to start again but I feel let down.
Joe (Niche Campus) @NicheCampus
Reported 2022-05-11 03:17:00
@tonyconsults Well famously Ezoic can’t work properly with any other caching. So there’s your first problem.
You need to turn off all siteground optimisation for caching as well as remove WPRocket
Mac Sources @MacSrcs
Reported 2022-05-09 21:26:17
SiteGround GoGeek WordPress Hosting Plan 2022 #REVIEW
SiteGround is hands-down the best web hosting company we have worked with
https://t.co/pLieTpZ0JS
#hosting #Service #Website
SiteGround @SiteGround
Reported 2022-05-09 14:53:06
@MacAnger We will gladly help you troubleshoot this issue. Please contact our technicians directly through the Help Center of your SiteGround Client Area. This will help us verify you as the account owner and connect you to the most appropriate team for your specific inquiry.
SpeedyPage @speedypageuk
Reported 2022-05-09 13:41:32
@MacAnger @SiteGround Hey Mac - SiteGround likely wouldn't be doing anything intentional by default to cache 404's. Can you please share your website URL? I'd be happy to suggest a fix for you!
Tamara 🎬👩🏻💻 @Tamarastampone
Reported 2022-05-09 10:45:09
@SiteGround i was on chat support and my internet cut out 😑 anyway problem fixed but I have a general question maybe you can help? Via dm?
Shimu @Shimu46819080
Reported 2022-05-09 06:03:09
@semrush Is there any solution to fix the redirect error showing up on a link that is not present on the website?
Platform:WorPress
Hosting: siteground
Tamara 🎬👩🏻💻 @Tamarastampone
Reported 2022-05-08 22:59:40
I flushed the master cache on the backend I’m using @SiteGround I’ve never experienced this issue before.
arab powerhost @arabpowerhost
Reported 2022-05-08 22:02:46
SiteGround Hosting Outage Ended – What Happened https://t.co/vwu5p8hM35
NiKiZe😷 @nikize0
Reported 2022-05-06 18:38:59
@KarlMorin_ @SiteGround Servers is more than just the OS, http services, the logging, but also the tools for reading the logs, and the log reading part is the one that I have found is the most lacking.
But it is also server implementations and filtering. Unfortunately many sites simply crash over IPv6.
NiKiZe😷 @nikize0
Reported 2022-05-06 18:07:33
@SiteGround @KarlMorin_ So this is a logging issue? But reading the previous conversation shows a great deal of ignorance about IPv6.
Focus Into Profit @Focus_in_Profit
Reported 2022-05-05 12:43:20
"Many of the support team at SiteGround are highly trained in WordPress and will happily ***ist you with WordPress-related troubleshooting, compared to other hosts, who will simply tell you it’s not their issue (which truthfully, it isn’t)." https://t.co/ub4wAiZqB4
#SiteGround https://t.co/3q2mseTGs2
Kristen Wilson Day @k10wilson
Reported 2022-05-05 11:30:20
Hosting that has great customer service and not the problems you get with the other guys (like down time and constant upsells). Check it out. I love it. #siteground #hosting
https://t.co/1ziXOtN8vl
EcoForm @EcoFormAus
Reported 2022-05-04 02:29:20
Hey @SiteGround,
Appears your domain: 185.56.85.146 is being rejected by mailspamprotection 'due to the sending MTA's poor reputation'
All my outbound emails are bouncing back.
Is this an issue on your side?
@SiteGround_ES
@SiteGround_IT
@SiteGround_DE
Mark Williams-Cook = 🅼🅰🆁🅺 🅲🅾🅾🅺 @thetafferboy
Reported 2022-04-29 05:44:09
@MatteoSpi0 @Suganthanmn @SiteGround I DM'd them and we're off to a *great start*. They told me the issue is that my domain name has expired. The one I registered 2 weeks ago and expires in 2023.
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