Is Runkeeper down right now?
(latest update June 27, 2022)

Runkeeper is a GPS fitness-tracking app for iOS and Android owned by ASICS. Is it up or down? Is it down for me? Check the status or Report your issues below!
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RunCRS West @RunCRSWest
Reported 2022-06-26 19:08:18
@tubifyfreezies @Runkeeper @****oBC @MyVancouver @RunCRS @DailyHiveVan @604Now @NarcityCanada Good vibes, good crew, great day! Thanks for bringing the tasty treats to cool down our racers at the finish line.

Iain McNally @McNastyPrime
Reported 2022-06-26 10:44:13
Maybe it wasn’t the knees that were the problem. Maybe it was the shoes? Back to 10k with my new runners today. Is it time to retire the #cyberpunk #adidas (from February 2021?) #runkeeper #10k #klcc https://t.co/4lxYBszkwH

Alessandro Gaetani @AleGaetani
Reported 2022-06-18 08:29:50
I aim to break down my best time!
In view of the #10K of #GravellonaToce
@RuncardItalia @Runkeeper
#EcoRiverRun #runningmotivation https://t.co/fcdoXMVazR

Tario @Tario70
Reported 2022-06-15 15:33:15
1,000 activities down with @Runkeeper! They’ve been instrumental in my running journey since it began with walking 1.5 miles nearly 6 years ago! Today I ran 8.73 miles. What a journey. #trainwithrunkeeper!

EYEva227 @SinkOrSwim227
Reported 2022-06-15 07:47:17
100 activities down with @Runkeeper! I love to #trainwithrunkeeper 🏃🏾♀️💪🏾

Runkeeper Support @RKSupport
Reported 2022-06-14 10:38:11
@Runkeeper @ObiOneBenKobe Hi Ben - We're sorry for the trouble you've been experiencing with the app. We would be happy to help troubleshoot the issue that you are experiencing. Just DM us with more information about the problem and we can work through it together. Thank you! :)

Runkeeper Support @RKSupport
Reported 2022-06-14 10:25:59
@Runkeeper @summano If you're having issues with syncing activities from your Apple Watch to the Runkeeper app, please consult this article from our Help Center: https://t.co/CeLfPL57gP. If the problem persists, please DM us with more information about the issue. We are happy to help. :)

Shekar R @ShekarR43166116
Reported 2022-06-14 05:57:26
100 activities down with @Runkeeper! I love to #trainwithrunkeeper!

Dan Tullett @Tullett71
Reported 2022-06-13 13:48:26
Every left turn was an incline that gets progressively steeper; there are two more to go but I thought I’d stop at 5 on my first attempt!! Down hill on the way home though! #hills @Runkeeper @RunThroughUK @niceworkrun @runABCsouth https://t.co/Ejcukmsb5d

anjar mirza @anjarmirzaa
Reported 2022-06-12 13:34:18
3 Days has been p***ed but @ASICS_India couldn’t resolved my problem.What a ****ty service .
@asicmedia @Runkeeper Ticket no : 12822 : Re: Ticket no : 12613 : Shoes defective

m♡ @pinkteapea
Reported 2022-06-10 23:52:41
@SAHIL1909__ Stretch & warmup before n cool-down after, start off w less distance, don’t push too much in the beginning, set goals, u can try an app like Runkeeper they’ve plans for beginners, music helps

ぽんさん @co9_9co
Reported 2022-06-10 10:44:18
350 activities down with @Runkeeper! I love to #trainwithrunkeeper!

Ms. Cat's Honest World @MichelleCat5
Reported 2022-06-09 20:20:44
350 activities down with @Runkeeper! I love to #trainwithrunkeeper!

Runkeeper Support @RKSupport
Reported 2022-06-09 16:24:52
@Pubkip Sorry for the trouble you've been experiencing - we would be happy to help. :) Can you please DM us with more information about your issue and the device you use with the Runkeeper app? Thanks in advance!

わたる @watt__t
Reported 2022-06-07 06:47:53
350 activities down with @Runkeeper! I love to #trainwithrunkeeper! https://t.co/pCa49jfDwW

Patrick Marquez @patzmarquez
Reported 2022-06-05 22:40:26
5k+ feeling good run tonight to wash down the authentic Napolitano meal I had for dinner🏃🏾Night, night!
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#keeprunning #runhappy #sundayrunday #clarksburgmdrun #nikerunning #vaporflynextpercent #garmin #runkeeper #themarquez https://t.co/pkHtgynPDo

Spazureway @spazure
Reported 2022-06-05 07:23:37
@mlot11 @fitocracy Looks like it's dead. The FB and runkeeper hooks are both broken, their twitter is dead, and something is wrong with their database bc it's telling me i don't exist when I can clearly pull up my old profile.
Shame too, it was a quality app concept.

aimee. @dayton666
Reported 2022-06-03 10:33:31
25 activities down with @Runkeeper! I love to #trainwithrunkeeper!

Road Wanderer @RoadWanderer
Reported 2022-06-02 22:52:24
@Garmin The truth is that I’ve had absolutely no issues using my @COROSGlobal replacement watch or the @Runkeeper app. I found your watch so unnecessarily difficult to navigate and I know that the issue was not specific to me or my usage of it.

Runner Girl N11 @runnergirln11
Reported 2022-05-31 13:37:36
Just posted a 3.00 mi run - As much as I love my new stand up desk (I hate sitting down for too long) I’ve not walked enough today, that run was soooo needed. ✌🏻 #Runkeeper https://t.co/8Qso7V75Jh

Steve Burrows 🇺🇦 @av8orct
Reported 2022-05-25 18:03:24
@TroyRoberts @Runkeeper I’m twitching just seeing this….my neighbors must think I’m some kinda weirdo as I head down the side street by my house just to get another 0.04 on my Garmin!

Troy Roberts @TroyRoberts
Reported 2022-05-25 17:55:02
I can deal with the tenth decimal place, @Runkeeper - I can fix that on the next run - but as someone who almost has a need to ensure he hits whole numbers, this new update is going to drive me nuts. 😂
How do I turn it off? Help me round! https://t.co/Pb0fr6xX5M

Runkeeper Support @RKSupport
Reported 2022-05-25 11:52:33
@hundalrana This issue may be caused by some of the default battery settings that some Android devices place on the Runkeeper app: https://t.co/w8eydjRCrj.
Here's a link from our Help Center with some tips on troubleshooting the issue. It is most compatible with Google Chrome.

Runkeeper Support @RKSupport
Reported 2022-05-24 09:21:34
@TheDMLab Hey there,
Thank you for reaching out to Runkeeper Support. We're happy to help! As a first step, please try uninstalling* and reinstalling the Runkeeper app - this will reset the app information and fix issues that a corrupted install or update may have caused.
Let us know ...

Runkeeper Support @RKSupport
Reported 2022-05-24 09:10:25
@Runkeeper @pux19 Sorry you are experiencing this issue! Can you please let us know the device that you are using the app on (Apple, Google, Samsung,) and the current operating system of your device? This will help us narrow down some next steps in the troubleshooting process. Thanks!

George @_aleyjorge_
Reported 2022-05-23 18:42:52
I just completed an activity with Runkeeper..BUT it was 6km in a line cyclo way...your app is not working fine, please fix it https://t.co/A0ws1eiCPh https://t.co/ir25igCV5t

Scott C. 🧩 🏴✌️ @pux19
Reported 2022-05-20 20:29:20
@RKSupport @Runkeeper Not only is the problem persisting now the app won’t even track any distance after uninstalling and reinstalling. What the heck. Can I get some tech support???

Runkeeper Support @RKSupport
Reported 2022-05-20 15:41:07
@Runkeeper @HayleyLaz Thank you for contacting RK Support! As a first step, we suggest a reinstall of the app - follow these steps for iPhone: https://t.co/gmJ49xeIYr, and these for Android: https://t.co/0tBkYyMou0. Please let us know if the problem persists!

Runkeeper Support @RKSupport
Reported 2022-05-19 16:25:04
@acanasvargas Sorry to hear that you have been experiencing these issues! Can you please provide the device brand (Apple, Samsung, Google) that you use with the Runkeeper app? This will help us to narrow down the next steps in the troubleshooting process. Thank you! :)

The DM Lab @TheDMLab
Reported 2022-05-18 11:24:35
@RKSupport @Runkeeper Great stuff, thanks team. Weirdly glad it's not a unique issue to us & hope the devs have some luck with a fix. Thanks for the reply, appreciate it!

Runkeeper Support @RKSupport
Reported 2022-05-18 11:22:04
@TheDMLab @Runkeeper This seems like a know issue affecting some Android users. The team is aware of this problem and is in the process of a fix. As soon as we have any new information, I'll be sure to update you with either a permanent solution or potential workaround in the interim.

Curt Burgess @theburgii
Reported 2022-05-18 05:05:43
@TheDMLab @RKSupport @Runkeeper Following. I have the same issue on long runs, including my Boston Marathon. Stopped at mile 15. :-/ https://t.co/eo7Uko4QV7

Runkeeper Support @RKSupport
Reported 2022-05-17 15:49:30
@Runkeeper @pux19 If these settings worked for you, try reinstalling the app - this will reset the app information and fix issues that a corrupted install or update may have caused. Follow these steps for iPhone: https://t.co/gmJ49xeIYr, and these for Android: https://t.co/0tBkYyMou0!

Runkeeper Support @RKSupport
Reported 2022-05-17 15:35:15
@samuelsamusam Thank you for reaching out to Runkeeper Support. We're happy to help! As a first step, please try uninstalling* and reinstalling the Runkeeper app - this will reset the app information and fix issues that a corrupted install or update may have caused.

Runkeeper Support @RKSupport
Reported 2022-05-17 15:06:24
@TheDMLab @Runkeeper Please try uninstalling and reinstalling the Runkeeper app - this will reset the app information and fix issues that a corrupted install or update may have caused. follow these steps for iPhone: https://t.co/gmJ49xeIYr, and these for Android: https://t.co/0tBkYyMou0!

John Rowe ⚓️ @JohnBostonRowe
Reported 2022-05-16 06:14:48
A beautiful morning and no problem seeing the path today with this moon out…
#FitAt44 #RunKeeper #Asics #Fitbit #FloridaRunner #RunnerLife #DailyRunner #RunHappy #NobodyCaresWorkHarder #SunriseRunner #RiseAndRun #ItsAmazingOutThere
#RunningStreak: 829 days https://t.co/fQr9noDZlB

The DM Lab @TheDMLab
Reported 2022-05-14 15:13:25
Hey @runkeeper / @RKSupport! What's with your app lately? Keeps crashing & has failed on both ultramarathons (6+ hours each). Is there a fix for this? Don't really want to use a different app because of the years of achievements but if reliability is an issue...?
Let us know 👍

The DM Lab @TheDMLab
Reported 2022-05-14 15:09:35
Hey @runkeeper! What's with your app lately? Keeps crashing & has failed on both ultramarathons (6+ hours each). Is there a fix for this? Don't really want to use a different app because of the years of achievements but if it's going to be this unreliable...?
Let us know 👍

Tomas Friedhoff🐰 @TomasFriedhoff
Reported 2022-05-13 01:42:03
@vijaya @kayvz @Twitter I hope you take a break, properly take some rest in nature with your family & than focus on a new venture aimed at tackling the #1 issue or our time: #climatechange, like the founder of @Runkeeper.
Tour 🇺🇸 in an EV with @ElectrifyAm, see natures beauty & protect it properly. 1/

Runkeeper Support @RKSupport
Reported 2022-05-10 06:28:23
@eleanorbydesign Hi Eleanor, can you please send us a Direct Message with the email address ***ociated with your Runkeeper account and the date this issue started occurring? From there, we can take a deeper look and offer further troubleshooting tips. We'll await your reply! :)

Mick Hanson @mick_hanson
Reported 2022-05-09 03:59:27
@Yiannis_83 @Runkeeper @ASICSeurope @UKRunChat @UkTriChat @therunchat @BibRave @runnersworlduk @runnersworld Wish we had a facility like that here in Grimsby. Our council don’t even fix the roads, it’s getting like the Paris Roubaix route in some places.

Dr. Augustine Fou @acfou
Reported 2022-05-08 17:42:26
@MarkDonatelli in this case it was a problem with data combination (de-dupe issue)
- I have Fitbit, Google Fit, Samsung Watch, Oura, Apple Watch, Strava, Runkeeper all tracking the same run
- this is an unusual use case, and they haven't updated the code to do deduplication

Runkeeper Support @RKSupport
Reported 2022-05-03 14:04:41
@Runkeeper @DonPelayo1988 Hi there,
We are aware of an issue where some users are not able to change from pace to speed. Our team is aware of this problem and is actively working towards a solution. The moment we have an update, we will reach out to you! :)

SteepCliff @1SteepCliff
Reported 2022-05-01 13:36:19
200 activities down with @Runkeeper! I love to #trainwithrunkeeper!

Anders Mortensen @anders_sondberg
Reported 2022-04-30 05:19:39
@Runkeeper I am experiencing troubles getting the GPS tracking to keep monitoring my location after I start running and locking my phone and putting it in my pocket. The elapsed time keeps going - it’s only the location that is failing. I am the only one having this problem? Thx

𝕯𝕵𝕭1965 @BigDave767
Reported 2022-04-29 15:09:35
Lord Street, Southport
And todays map (knock off the last 2 miles I forgot to turn my Runkeeper off 🤦🏻till two miles down the train line) https://t.co/wWyTcza3gP

Runner Girl N11 @runnergirln11
Reported 2022-04-27 13:04:53
Just posted a 5.00 mi run - Having been sat down all day, I soooo needed this! And now shower and Prosecco! #Runkeeper https://t.co/1WuNeac1mf

Iain McNally @McNastyPrime
Reported 2022-04-25 21:37:49
What do I have in common with Merdeka 118?
We’re both pretty much done! 🥵🥵
Ok it felt a “bit” better running today after a week break. Still stopping at the crest of every hill, but less walking in between. Still not back my pace yet. #10k #kualalumpur #merdeka118 #runkeeper https://t.co/v0j1UpqKXm

Voulez-Lew @RaxadorRequest
Reported 2022-04-24 06:03:16
@manewick @Runkeeper What happens when you run back down a dual carriageway 👀😂

Dan Coyle @dan_coyle
Reported 2022-04-21 15:38:30
Anyone else’s @Runkeeper glitchy today on iOS? Tracking time but keeps freezing distance 😑
Maybe issue since iOS update? Help!
@RKSupport
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