Is RailTel down right now?
(latest update January 24, 2021)
RailTel Corporation of India provides broadband and VPN services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Er. V. K. Dixit @Er_VKDixit
Reported 2021-01-24 01:40:33
IR-HRMS website & app is not working today. Booking through P***/PTO is difficult. Kindly resolve this issue.
@IRCTCofficial @RailTel
s o p ò t | frozen baltic @o_baltic
Reported 2021-01-23 03:21:34
@RailTel @Rail_Wire @RailWireIndia @MRailwire @RailwaySeva @RailMinIndia
MH & Goa link is down as confirmed by support.
Core n/w, local n/w & backend
issues keep repeating.
Please look into these & resolve.
Though it's fiber optic but breaks like dialup connection. Poor QoS
Seeman Army (NTK) Official @hari28673235
Reported 2021-01-20 09:10:23
@RailTel @CMDRailTel @RailWireIndia @RailMinIndia in my area they are giving slow internet not giving correct proper mbps please solve my problem railtel .maraimalainagar ,mettukadu,tamilnadu
Shankar Raman @shankar_raman
Reported 2021-01-18 09:11:52
@CMDRailTel Sir ,Customer from Kerala. Connection was taken 1.5 weeks ago, we have been experiencing frequent disconnections, local customer care is very unsupportive to solve the issue. Very disappointed with the service. Kindly help in resolving ASAP.
RailWire Official @RailWireIndia
Reported 2021-01-18 07:19:02
@SuchiSmile @RailtelRailwire Hi, we request you to DM us your details. We will help get your query/concern issue addressed at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-18 07:13:20
@nitinagrawal84 @RailwaySeva @RailTel @RailMinIndia @RailtelRailwire @PiyushGoyal @PiyushGoyalOffc Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-18 07:11:46
@HIMAN****847632 @RailtelRailwire Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-18 07:10:48
@kjainajmera @RailTel Hi, we regret the inconvenience caused. Request you to DM us your details. We will help get your query/concern issue addressed at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
HIMANSHU PARASHAR @HIMANSH17847632
Reported 2021-01-18 04:19:04
I am the @RailtelRailwire customer since past 4 months. I am not at all satisfied with the internet speed provided by you.
The internet is very slow most of the time. Neither your local agent nor your customer care pickup calls. Please acknowledge the issue asap. @RailWireIndia
Prabin @prabin_01
Reported 2021-01-15 23:46:18
No resolution yet. I raised the issue on 8th Jan on Twitter. And had been raising with local provider since last 2 months. @CMDRailTel
Amlan Sarma @amlansarma
Reported 2021-01-15 05:13:17
@RailWireIndia @RailTel Raised ticket, sent email,informed LCO. He sent a person to check line. No fault in line. Still my internet is down for last 24 hours. Explain the reason? You are a service provider and you are answerable to customers. We are paying for service .
Pranay sharma @Pranays37224366
Reported 2021-01-15 03:06:46
@RailTel @RailWireIndia No correction, after multiple iteration! Still the issue is pending at your end, have raised one more ticket for the same! Pathetic
Mohd Yousha Ansari @EushaEnsary
Reported 2021-01-15 02:29:10
Railwire optical fiber internet is down since morning. No response from the customer executives. @RailTel @RailtelRailwire @RailMinIndia
Abhishek Pratap Singh @AbhiPrSingh30
Reported 2021-01-14 11:29:53
@RailTel
So frequently the network goes down and your providers don't answer the calls or messages.
(Varanasi)
Parag Garg @pa_garg
Reported 2021-01-13 03:25:48
Railtel / Railwire Broadband is facing serious Internet Speed Failures , specially in BSP -KATNI & @SECR REGION @RailTel @DRMBilaspur @RailMinIndia It's humbles request to short this problem .
Abhijeet Thakur @Abhijee42165774
Reported 2021-01-12 22:03:41
@RailWireIndia No service in Washim, Maharashtra since yesterday (Pin Code : 444505).
RailWire Service is down since yesterday.
Please solve this problem as soon as possible as facing many problems due to lack of connectivity.
@PiyushGoyalOffc @PiyushGoyal @RailTel @CMDRailTel
RailWire Official @RailWireIndia
Reported 2021-01-11 07:40:14
@ankurjam @RailtelRailwire Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
Pranay sharma @Pranays37224366
Reported 2021-01-11 06:42:16
@RailTel @RailWireIndia What should I expect? They have closed the tickets without solving it. The issue is still there! Should I keep hope of ractification. https://t.co/iczYaUYRPT
VAISSHALI- @v2smartgrl
Reported 2021-01-11 01:01:12
@RailTel @PiyushGoyalOffc @PiyushGoyal @RailWireIndia Now Payment done aftr so many tries. Bt service is also a problem..!!
Pranay sharma @Pranays37224366
Reported 2021-01-10 13:37:11
@RailTel
Pathetic services,
653323,648804,6***87,645101,641927,640925, multiple tickets,still the issue is not resolved. Please do the needful on urgent basis.
Abhijeet Thakur @Abhijee42165774
Reported 2021-01-10 05:56:30
@RailWireIndia No service in Washim, Maharashtra since yesterday (Pin Code : 444505).
Internet is down since yesterday.
Please solve this problem as soon as possible as facing many problems due to lack of connectivity. @CMDRailTel
@RailTel @PiyushGoyalOffc
VAISSHALI- @v2smartgrl
Reported 2021-01-09 21:51:18
@RailTel is another copy of BSNL. Problem creater, even iam not able to do simple payment on website..from last one hour browser saying wait for 5 mins. What the ****. Very poor services. Monopoly Kills @PiyushGoyalOffc @PiyushGoyal https://t.co/bRziFUGSOc
Adnan Shahid @Adnan_sre
Reported 2021-01-08 06:47:30
@CMDRailTel @RailWireIndia @RailMinIndia Speed Issue, Saharanpur UP PIN 247001,ANP-chand communication,Router -Tenda F3, Current plan 50 Mbps unlimited, solve this issue ASAP else I am going to quit ur service,my phone number is 7895886300 ,AC Id up.up.adnanshahid
Adnan Shahid @Adnan_sre
Reported 2021-01-08 06:32:31
@RailWireIndia @RailTel @CMDRailTel Speed Issue, Saharanpur UP,ANP-chand communication,Router -Tenda F3, Current plan 50 Mbps unlimited, solve this issue ASAP else I am going to quit ur service,my phone number is https://t.co/pArKvm0fsz id up.up.adnanshahid
Himanshu Arora @Himanshuarora94
Reported 2021-01-07 21:05:59
@RailWireIndia @RailTel @RailMinIndia @PiyushGoyal @PiyushGoyalOffc It's down again from more then 2h. In every day or 2 it goes down.
RailWire Official @RailWireIndia
Reported 2021-01-07 06:31:27
@AnkitSa88570390 @RailTel @SiddhantJena3 @RailMinIndia @PiyushGoyal @IR_CRB @DoT_India @PiyushGoyalOffc @MST_RB @SureshAngadi_ @CMDRailTel Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue looked into and resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-07 06:29:32
@timeshindi @RailTel @RailtelRailwire Hi, we regret the inconvenience caused. We are in receipt of your details via email and have forwarded your complaint to the concerned ANP to help get your issue resolved at the earliest. For any further concerns email us at social@railwire.co.in
RailWire Official @RailWireIndia
Reported 2021-01-07 06:27:37
@Nitishk73745705 @RailTel Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-07 06:27:16
@AnkitSa88570390 @RailTel Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue looked into and resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-07 06:26:36
@AnkitSa88570390 @RailTel @SiddhantJena3 @RailMinIndia @PiyushGoyal @IR_CRB @DoT_India @PiyushGoyalOffc @MST_RB @SureshAngadi_ @CMDRailTel @narendramodi @PMOIndia Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue looked into and resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
Nitish kumar @Nitishk73745705
Reported 2021-01-06 12:09:56
@RailTel Your service is down in my locality for last 7 days and No actions have been taken on it. I have paid apprx. 6000 INR and you have stopped providing ur service.
RailWire Official @RailWireIndia
Reported 2021-01-06 09:04:41
@hsakarp_ilajna @CMDRailTel Hi, we understand your issue has been addressed and resolved now. Please confirm.
Thank you.
Team Social - RailWire
RailWire Official @RailWireIndia
Reported 2021-01-06 07:11:26
@SpicyZinc @RailTel @RailtelRailwire Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-06 07:10:00
@hsakarp_ilajna @Rail_Wire @CMDRailTel Hi, we regret the inconvenience caused. We have forwarded your complaint to the concerned ANP to help get your issue resolved at the earliest. For any further concerns email us at social@railwire.co.in
We appreciate your patience with us.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-06 07:08:43
@f5biswajit @RailtelRailwire @RailTel Hi, we regret this experience and the inconvenience caused. We have forwarded your complaint to the concerned ANP to look into the issue and help get it resolved at the earliest.
We appreciate your patience with us in the interim.
Radhakrishnan @rakihears
Reported 2021-01-06 06:49:37
@iamsunny924 @RailWireIndia @RailTel @CMDRailTel @PiyushGoyalOffc @PiyushGoyal @RailMinIndia @MinOfCultureGoI @mygovindia You are right. Till now the issue is not resolved.
RailWire Official @RailWireIndia
Reported 2021-01-06 06:48:36
@iamsunny924 @rakihears @RailTel @CMDRailTel @PiyushGoyalOffc @PiyushGoyal @RailMinIndia @MinOfCultureGoI @mygovindia Hi, we have your ongoing complaint registered with us and we regret that it has taken longer than expected for your issue to get resolved. We have intimated the team once again to help resolve your issue at the earliest.
We appreciate your patience with us.
RailWire Official @RailWireIndia
Reported 2021-01-05 09:31:48
@Himanshuarora94 @RailTel @RailMinIndia @PiyushGoyal @PiyushGoyalOffc Hi, we have your ongoing complaint registered with us and we regret that it has taken longer than expected for your issue to get resolved. We have intimated the ANP once again to help resolve your issue at the earliest.
We appreciate your patience with us.
RailWire Official @RailWireIndia
Reported 2021-01-05 09:29:54
@f5biswajit @RailtelRailwire @RailTel Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
Himanshu Arora @Himanshuarora94
Reported 2021-01-05 02:45:36
@RailWireIndia @RailTel @RailMinIndia @PiyushGoyal @PiyushGoyalOffc It's down again.
Ninad Zade @ninad_zade
Reported 2021-01-04 11:24:08
****o @RailTel @CMDRailTel ,
Pls refer the attached snaps regarding the issue with the internet speed. It has been more than 40 days and the issue remains unresolved. Would you like to provide any clarification regarding the delay?? https://t.co/KHmmk8TRed
RailWire Official @RailWireIndia
Reported 2021-01-04 08:39:32
@Himanshuarora94 @RailTel @RailMinIndia @PiyushGoyal @PiyushGoyalOffc Hi, we regret the inconvenience caused. We have forwarded your complaint to the concerned ANP to help get your issue resolved at the earliest. For any further concerns email us at social@railwire.co.in
We appreciate your patience with us.
Team Social – RailWire
Gurudatta Panda @gurudattapanda
Reported 2021-01-03 23:55:18
@RailWireIndia @RailTel @RailtelRailwire - Sir I am a Railwire fiber user for the last 2 years at Berhampur, Odisha. My Fiber Modem has been out of service and the franchise is asking for a replacement fee. I want to know the policy of the organization on this issue? Shall I pay?
Nitish kumar @Nitishk73745705
Reported 2021-01-03 20:59:47
I got the railwire broadband connection on 29th Dec. It worked till 30th Dec and stopped working. The service is still down. Had it been a private firm they would have taken it seriously and fixed it instantly but who cares for govt. Organisation. @RailTel
Himanshu Arora @Himanshuarora94
Reported 2021-01-03 20:12:42
@RailWireIndia @RailTel More then 12hours and it's still not working @RailMinIndia @RailTel @RailWireIndia your FTTH is fun. It's down from 12h for entire city and you guys are chilling. No mail no msg regarding down time. @PiyushGoyal @PiyushGoyalOffc services like this fail GOI in this sector as well.
Dg Tarun @DgTarun1
Reported 2021-01-03 12:32:01
@sarthakt15 @RailWireIndia @PinjaniSweety @RailTel Now that I have switched off to Bharat Sanchar Nigam Limited and I am damn happy with the service and quality of service. Getting 66 Mbps down and 77 Mbps up on a 60 Mbps till 3300 GB (Unlimited connection for a Broadband) for just @710/-
RailWire Official @RailWireIndia
Reported 2021-01-03 11:54:34
@Himanshuarora94 @RailTel Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
RailWire Official @RailWireIndia
Reported 2021-01-03 11:50:21
@surimalik87 @RailTel Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue resolved at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire
Vishaal Bhatnagar @VishaalB
Reported 2021-01-03 11:35:01
Government must take immediate steps to encourage investment in #internet infrastructure, take the lead through @BSNLCorporate @RailTel and other PSUs, if required. #COVID19India #economicrecovery
RailWire Official @RailWireIndia
Reported 2021-01-03 07:53:44
@rakihears @RailTel @CMDRailTel Hi, we regret the inconvenience caused. Request you to DM us your subscriber username. We will help get your issue looked into at the earliest. For any further concerns feel free to email us at social@railwire.co.in
Thank you.
Team Social – RailWire