Is OpenTable currently down? Live Status and Outage Reports

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Erica Cooksey @EricaCooksey

Reported 2022-01-28 12:28:03

@explodedsoda @OpenTable "can't find any slots" BOUTTA FIX THAT 🍹

Eric Krupke @EricKrupke

Reported 2022-01-27 09:52:00

@asymmetricinfo @BAlbertBen His stats show reservations made through OpenTable are down. Delivery statistics would also be relevant here, no?

bad opinion man @BradOpinionMan

Reported 2022-01-27 01:29:45

@ParkerMolloy The real problem is that OpenTable has lost a lot of market share in that time period so even if restaurants were just as full the numbers would still be lower.

Sam Panini™ 🇺🇸 @SampathPanini

Reported 2022-01-26 16:25:48

@KLoeffler @mattdizwhitlock What about Atlanta, specifically, or Georgia, generally, is “locked down”? @OpenTable lobbyists can get right on that.

Mara Davis @MaraDavis

Reported 2022-01-26 15:43:27

@KLoeffler @OpenTable Hi Kelly! It is hard to get a reservation at top restaurants! Places are bumping! A bigger problem is staffing, ppl have been out sick. FYI there are other platforms like Resy & Tock. What have you done to support the restaurant community? Where do you go? Let us know! #HiKelly

Kelly Loeffler @KLoeffler

Reported 2022-01-26 15:24:17

Data from @OpenTable shows that restaurant reservations in Atlanta are down nearly 40% from January 2019. Lockdown policies and reckless government spending are strangling small businesses, punishing workers, and weakening our economy. Support your local restaurants! https://t.co/vz8z9Hmb7S

Sarah @Sarahbeezneez01

Reported 2022-01-26 14:41:03

@chicagobars @OpenTable Like I have been saying…. They lost when they included kids 5-11. Sad for the restaurants. Time for Sam Toia to stand up more. Numbers are going down.

David Nohe @fingoaldavid

Reported 2022-01-26 11:46:19

I bet restaurants in the suburbs are rocking. Long lines for carry-out and lots of folks sit-down dining closer to home. @OpenTable Any stats on suburban vs city-center?

Poaster Fluffhead @MinnieFluff

Reported 2022-01-26 11:04:14

wHy ArE oPeNtAbLe ReSeRvAtIoNs DoWn? Seriously people? Really? https://t.co/mNLLSrpdLc

Collin Wiseman @CollinWiseman

Reported 2022-01-26 10:43:47

@VitalVegas @Austin5Fe This has more to do with OpenTable’s loss in market share than anything else. 2019 they owned roughly 2/3rds of the Reservation marketplace. It’s down to 1/3rd now.

Zoran Talley Jr @Talley_KiiD

Reported 2022-01-26 10:25:41

@OpenTable what’s up with the app?? It’s been Down for me.

topo hobo @topohobo

Reported 2022-01-26 09:56:39

@saamato @ParkerMolloy From that article "In May 2021, both sites hit pre-pandemic record highs—OpenTable had 9.592 million visits, while Resy had 2.609 million visits." Is that congratulations because you look down on restaurant workers or because I make $40-$75/hr and work 3 days a week?

Cyrano de Bivouac @drucifus

Reported 2022-01-26 09:55:55

@mkees1 @summerelisse @ParkerMolloy I live in a much smaller city than the ones Nate lists and if you don't use OpenTable, or at least call in a reservation, your choices will be: a) eat at 10:00 pm or b) fast food. If you want a sit-down meal, you'd better book.

𓇬 APRIL @IamApril317

Reported 2022-01-26 09:27:47

Boston restaurant reservations down 48% on opentable this month smh

Bunch O Numbers - @Chris95486822

Reported 2022-01-25 21:36:03

@MayorFrey OpenTable reservations in Minneapolis is down 65% hahahah what a joke

Christopher Schmidt @crschmidt

Reported 2022-01-25 20:29:07

@DataByDesign To be clear: Fast Phil's is likely losing a ton of business right now. Because every in-person place is losing a ton of business right now. OpenTable reservations right now are down *78%* from pre-pandemic.

Steeb @shteivenreda

Reported 2022-01-25 19:17:44

@maggiekb1 The opentable data kinda highlights this too…in person dining and stuff didn’t really fall off here during omicron but I know it’s way way down in lots of places!

Airish1 @airish1

Reported 2022-01-25 18:27:51

@BartenderHemry A major reason for decline in OpenTable reservations (note that OpenTable is predominantly used by upscale places) is that business travel has cratered, events (esp. business-related) are way down, and business meals are probably nil. This is all killing "fine dining." https://t.co/WHE6b5zHag

sanderabernathy @sanderabernathy

Reported 2022-01-25 17:58:59

@NateSilver538 People in the thread say the number of diners is down because restaurants left OpenTable. The data is based on a comparison of diner count at restaurants that were on OpenTable in ‘19, ‘20, ‘21 and ‘22. Changes in restaurants that use OpenTable don’t impact the results.

Barkya @NikhilJoshi81

Reported 2022-01-25 16:55:37

@NateSilver538 2 questions. Why is Houston down? Isn’t it in an open Red state? Also, how much of it is attrition at Opentable? Should we trust them for telling us if restaurants have opted out of their service?

BuffJason 🦬 @JasonEMaggard

Reported 2022-01-25 16:50:02

@Brendelbored @NateSilver538 So, you agree, shutting down restaurants had no impact on Covid deaths. I guess we agree, you are smartsmart. Why do you think opentable reservations are up in Miami? Any idea?

Dave Mountain @DaveMountain11

Reported 2022-01-25 16:43:13

@NateSilver538 Capacity has something to do with that, though. I'm routinely unable to make opentable reservations because restaurants are sold out. But their overall capacity is down due to spacing changes.

The Packer @thepacker

Reported 2022-01-25 09:45:10

Social media posts are showing empty store shelves. OpenTable reports dine-in #restaurant meals are down 22% in late January compared to pre-pandemic data. Read more about Omicron’s effect on food demand and the supply chain: https://t.co/aTnYyg5u7U https://t.co/RuYIeRDQCl

Will Martin @willmartin19

Reported 2022-01-25 06:22:42

@BlacklockChops ****o! Is your Covent Garden soft launch already fully booked, or is there just an issue with OpenTable, as I can't find a single time when there are tables. Need my all in fix 😂

XO @BoilerRoomTweet

Reported 2022-01-23 13:01:23

#BayArea #restaurants #Business is down 63% from pre-#pandemic levels. While this previous week #OpenTable reported a 8% increase. There's no chance that small business can survive current traffic volume regardless of the #app ordering which may charge the busin 30% of gross

Ben Thiranon @Mr_Pickles76137

Reported 2022-01-22 13:47:33

@OpenTable is your site down?

Nate Silver @NateSilver538

Reported 2022-01-21 00:01:28

@wwwojtekk NYC has definitely been more subdued but far from shut down. Like, basketball and hockey games are still drawing 20,000 (screaming, mostly maskless) fans a night. Restaurant reservations are running at maybe 75-80% of their pre-Omi levels, per OpenTable.

Scooby Shakespeare @ScoobyShakespe1

Reported 2022-01-20 01:21:39

@RadioFreeTom @KellyBelle_ Some of us are, but we're not the ones eating indoors in restaurants. By its nature that's kind of a self-selected subset. A large one, sure. But OpenTable says sit-down dining now is 25-30% down from 2019. Evidently not everyone is over it. (Australia's way up. Go figure.)

Harlan 🐝 Small Tech Sensei @pottyContent

Reported 2022-01-19 10:55:01

The #1 thing that’d have changed my life course would have been to have had legal council while dealing with @opentable in 2016. My peers said just move on and don’t worry and unemployment was less than my rent. I had stellar credit at that time, could’ve got $100k no problem.

Alyson Distel @quickbookssolns

Reported 2022-01-16 20:45:05

@1000_north we had a very disappointing meal and posted an accurate @OpenTable review - why didn’t customer service follow up? And why was the negative review taken down? #truth #reviews #restaurants #jupiter #Steak #customerservice

Lil Pidto @LPidto

Reported 2022-01-16 15:25:52

@milesskorpen @AGmud_bone @OpenTable Well let’s fix this

Miles Skorpen @milesskorpen

Reported 2022-01-16 14:32:38

@AGmud_bone @LPidto @OpenTable What’s the issue?

JB @addisonjack

Reported 2022-01-15 09:50:20

How Bad Has Omicron Been for New York’s Restaurants? As of January 7, reservations on OpenTable were down 38 percent from two years ago. https://t.co/UAaJlIIDDZ via @grubstreet @OhioRestaurant @WeRRestaurants

OpenTable @OpenTable

Reported 2022-01-14 18:42:25

@Lessons4aLover ****o, thanks for reaching out. We'd love to help with that. OpenTable dining cheques are vaild for 180 days after their respective issue date. Learn more about "OpenTable Dining Cheques" here: https://t.co/7P5jNVGEmY Please let us know if we may ***ist with anything else.

nick kokonas @nickkokonas

Reported 2022-01-14 12:02:18

Cancellations are fine if done in a timely manner. Deposits cut the no-show rate to under 3%. The real issue is the way OpenTable and Resy use only flex-tables to template Tuesday the same as Saturday. This is data-driven business and hospitality needs innovation. @nbcchicago

Nice Guy Sky 🥣🚈 ✶ @TrippyPingo

Reported 2022-01-14 02:14:17

@itsrananat I mean I don’t know, maybe politics and philosophy and just life, maybe some news, I want it to be casual and down to earth, and I want it to be like an OpenTable, but I wanna have one main person I can do it with once every week or every 2 weeks but also like guests would be

Finn Smith @mrfinnsmith

Reported 2022-01-13 17:04:58

@ElizabethGalMo @OpenTable For M Sushi 🐟, they've got everything in the right location, but that list is showing the more abbreviated metro names. I don't know if I'll be able to fix this specific case, but I'm going to use this as a jumping off point for research on how we can avoid issues like this.

Grub Street @grubstreet

Reported 2022-01-13 14:39:30

As of January 7, reservations on OpenTable were down 38 percent from two years ago. A representative for Resy shared that covers were down in New York last week by roughly 20 percent. https://t.co/Wdve0n0QKc

HospitaliTech @HospitaliTech

Reported 2022-01-13 05:34:06

Fill your seats with the world's largest dinner network 🙌 @OpenTableUK See the full article via the Latest Issue section of Hospitalitech Magazine - https://t.co/EqBaEnMXLl (Pages 16+17) 🤳⁠ #opentable #hospitality #hospitalitytechnology https://t.co/yff8n1LphG

Virginia Backaitis @actbrilliant

Reported 2022-01-13 00:11:27

@bhaines0 @BriLimitless As a headhunter I watch careers. Many entrepreneurs/founders/startup CEOs, like Neil Blumenthal of Warby Parker, Katrina Lake founder of Stitch Fix, Jason Kilar Hulu, Chuck Templeton OpenTable, got MBAs, jobs and then went into startups.

The Bearded Crank @beardedcrank

Reported 2022-01-12 09:32:14

@ksusys Imo they underestimated how much of a demand hit they have. Retail, restaurants and work visits are all down in the Google and OpenTable data. I know at least a handful of families that are quarantining today, including everyone at my wife's work.

Elizabeth Gallegos-Moore, NBCT @ElizabethGalMo

Reported 2022-01-11 16:56:05

.@OpenTable I LOVE seeing my fave #MSushi on your top 100 list. I was sad to see it listed in Raleigh. It is DURHAM and a very proud member of the DURHAM community!! Please fix. #BullCityProud #Durham #bullcity #DurhamISNOTraleigh #VeganBento #sushi

MaryNYC @MaryNYC1

Reported 2022-01-10 16:44:50

@OpenTable ****o. Can you please look at my DM and help with my ongoing issue? Thank you.

Ruthanne Deutsch @RuthanneDeutsch

Reported 2022-01-10 13:22:02

Sorry OpenTable, (and Metropolitan DC area restaurants) I am currently hunkering down at home and have no interest in Restaurant Week. Hopefully this Spring.

Lilly Ravisara @lilly_ravisara

Reported 2022-01-10 11:01:38

Disappointing. If I can’t redeem on @KAYAK , then there’s no point in using @OpenTable. Anyone experiencing the same issue? Is this “loyalty” program even legit? #kayak #opentable #hotel #restaurant https://t.co/EukZmen6J6

Lilly Ravisara @lilly_ravisara

Reported 2022-01-10 10:49:50

Seriously @OpenTable @KAYAK fix ur website! Was told to go book direct with hotel or use other platform?!? I’m trying to use my points!!!

Danny Groner @DannyGroner

Reported 2022-01-10 08:25:45

"OpenTable data shows that seated diners from online, phone and walk-in reservations are down in the U.S. in the first week of 2022 compared with pre-pandemic levels, but consumers may be switching to takeout or trying to stick to New Year’s resolutions." https://t.co/yv76WRqFdZ

Simon Wood @SimonJWoodUK

Reported 2022-01-09 08:08:53

@jackdobbie1 @WoodRestaurants No problem bookings via @OpenTableUK 😜

Ross Leedham @rossleedham

Reported 2022-01-07 23:09:02

@m***ivetotoro Hmmm, OpenTable looks a little down to me relative to where we were in November/December. Like 3 days under 60% has been rare. I think the downwards spend is particularly in bars which seem to be more closed than restaurants so far IME.

Brad Dwyer {🏗} @braddwyer

Reported 2022-01-05 16:31:24

And @elichait discusses it here (I wasn’t familiar with the single-player mode of OpenTable previously! Although I think this borders on “come for the tool, stay for the network”):

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