Revanth Reddy Maturu @revanth_maturu
Reported 2021-01-16 11:45:13
@Olacabs @ola_supports Ola is just making me frustrated. It keeps on reminding me to pay postpaid bill to avoid late fee. I have raised an issue and no one solved it till now and how you expect me to pay for you?
Solve my issue then ask me money.@bhash
ashish kumar @laddu_ke_bhaiya
Reported 2021-01-16 11:28:29
Hi @Olacabs I have problem with my ongoing trip can you help, I'm unable to reach your customer support.
Reported 2021-01-16 11:10:12
@HYDTraffic @cpcybd pls issue challan to this vehicle. He cancelled the ride while saying he would come. @Olacabs . One in 2 rides is cancelled. Sadly. https://t.co/HgF8LvTQ5I
Noella Alexis @NoellaAlexis
Reported 2021-01-16 10:13:28
@Olacabs Funny you guys should talk about safety when your cabs make us feel most unsafe. Your customer support is absolutely pathetic... no resolution provided to the problem.
Sriram Rajagopalan @marirsraj
Reported 2021-01-16 09:06:51
@Olacabs So, your driver's are doing off customers and we are supposed to take it lying down? The driver didn't pay any toll at the airport and I had a return toll ticket which I let him use. But, I've been charged 190 for tolls. Slow claps.
Will be uninstalling the app. https://t.co/jXAbxrESFE
Harish Manuja @HarishManuja2
Reported 2021-01-16 07:38:56
@Olacabs @Ola_Delhi ola cabs have deducted ₹806, ticket no. 241237811. i have been following up with ola support but couldn't resolve this issue since 20days. Please ***ist me in this issue. Response is disappointing.
Reported 2021-01-16 07:26:51
@Olacabs @ola_supports ****o OLA, last 3 days I am requesting to resolved my issue but no one is doing, please get the same check at below ticket id
Kirti Suhag @SuhagKirti
Reported 2021-01-16 05:35:47
@Uber_Support wt is wrng wid ur custmer support. Everytime it's a bot dat rply nd nvr solve a issue.
I booked cab 4 my ill father nd d driver left him nowhere and took full money. Dey agn bookd @Olacabs nd went home by paying double. you hv ny humanity left. Shameless @Uber
Sagar Gada @sagargada2404
Reported 2021-01-16 04:05:16
@Olacabs nxt i book CRN 5132930722-Xcent..car in same pathetic shape wid dents scratches broken bumper n uncomftbl seats..drivr braking continusly..driving unprofessionaly..n xpectedly accidents d car..bonet gone off in middl of journy..custmer stranded..wnder if u inspct d cars
Pitam | Bharotiyo Bangali | #StayHomeSaveLives @pitam2010
Reported 2021-01-16 03:15:43
Wisdom prevails. #refund done. Issue stands closed from our end. @bhash @ola_supports @Olacabs https://t.co/kfn3bgiUIx
Reported 2021-01-16 03:09:38
My issue is not yet solved and ur ****ing cust support said its been solved and no supervisor coming on call to talk. and ur agent was rude ans arrogant.. ****ing *******
Reported 2021-01-16 02:52:29
Worst Service by OLA, not only by the drivers but also from the executives of OLA, I raised a complaint but they not even solved my problem but also they clarify guidelines of OLA on particular service of OLA.
Anand Gund @Anandgund25
Reported 2021-01-16 01:48:28
@Olacabs Dear team, yesterday night I travelled from BLR airport to my home & payment also done through UPI. Therefore also in App it's showing that payment is pending. Can you please look into the matter and resolve this issue? As I am facing to book my next ride.
Deepak Lodhi Rajput @deepak_rajput1
Reported 2021-01-16 00:39:10
@Olacabs on Yesterday ride driver charged me more than the rent due to app issue. He charged me ₹683, and when checked on app after 1 hr the amount was ₹454.
Please check now driver is non-contactable. https://t.co/VqOdJ7McR1
Reported 2021-01-15 21:55:58
@Olacabs What kind of service are you providing ? Raised a issue regarding billing (which has been happening frequently now ) 3 days back and the matter is still pending . Why have an automated chat system when someone can’t help ? CRN 5126603375
Sriram Hariharan @Sriram_Hari
Reported 2021-01-15 13:46:59
@Olacabs : I have raised an issue related to driver behavior. I see status of ticket is solved in same minute. Also it is big concern that after impolite by driver. He called me and speaking Impolitely. How he can get my contact details. It is privacy issue. https://t.co/c7bOC9lN5x
Prateek Garg @Prateek66793029
Reported 2021-01-15 12:44:33
@Olacabs I haven't created any account on Ola Cab today, still I am receiving multiple text messages for OTP to login in account. Please check the issue. https://t.co/BkD7rsbCab
Reported 2021-01-15 08:20:17
@UberINSupport @chatakhchatpati This is not a single person problem, it's a common scenario. Each driver ask before ride about destination & this common in @Olacabs @ola_supports as well. But there must be some strict standards required like black listing permanently. Never use @ola_supports as they charge even
Joker 🤡 @sharmayash1905
Reported 2021-01-15 07:52:42
@sakshijoshii @Uber_India Facing this issue from both @Olacabs and @Uber_India
amit malik @amitcgh
Reported 2021-01-15 06:02:08
@sakshijoshii @Uber_India This is the problem with @Olacabs too several times its happened with me too.
And they r rude. Contacting their CC is also a very big headache.
They do take action but after lot of arguments.
Utkarsh Srivastava @utkarshps
Reported 2021-01-15 04:45:06
@sakshijoshii @Uber_India It's not only @Uber_India , it happns with @Olacabs as well. N 2 b vry honest over the years i have understood they can't do much except rebuttals. The problem is drivers, they don't want to take ride. And they are 1 who complain they lost job in lockdown.
Reported 2021-01-15 03:52:05
@Olacabs hi your customer care @ola_supports is absolutely useless... unable to solve a 19rs issue since last 36 hours...
NITESH SINGH @singhnr04
Reported 2021-01-15 03:45:34
@sakshijoshii @Uber_India Need to bring some policy or mechanism that drivers are obligated to do their duty and not have any option to deny or accept as per their convience. Issue is common for both @Olacabs @Uber_India
Uttam Chand🇮🇳 @Uttam9Chand
Reported 2021-01-15 03:40:22
Ys @sakshijoshii , I also face this same problem at Gurgaon to Delhi Route many times,
This is @Uber_India @Olacabs @rapidobikeapp for you
This has happened innumerable times. And they have done NOTHING do deal with it.
Reported 2021-01-15 01:46:48
@sakshijoshii @Uber_India Last week @Olacabs driver abused us and asked us to get down, created a huge ruckus on middle of the road, was with my family, despite complaining several times to @ola_supports, they are not ready to suspend him permanently. Most private cab drivers are hardcore goons.
Mithun Nair @mithz007
Reported 2021-01-14 23:43:00
@Olacabs Dear ola,
Please resolve the issue of driver cancellation. Drivers keep cancelling the ride as per their convenience and it takes minimum 5-6 booking to get a ride booked. This is causing lot of inconvenience !
Rekibur Jaman @jaman_rekibur
Reported 2021-01-14 23:32:00
@Olacabs You Blocked My Account.....i paid my all dues.....then why you block me till now.......I can't take a single trip bcz of your ******* decision.....dumb *****
Can you solve my problem!
Arman Ali @Arman3490
Reported 2021-01-14 21:05:40
STOP SCAMMING YOUR LOYAL CUSTOMERS. TODAY I BOOKED 1 OLA AND ARRIVED 2 CABS ON MY LOCATION AT THE SAME TIME. WHY? YOU GUYS CHARGED ME INR:50/- FOR CANCELLATION WITHOUT MY KNOWLEDGE.
WHY? FIX THIS ASAP.@Olacabs https://t.co/gApgCUHRhi
Reported 2021-01-14 10:55:01
@Olacabs whenever you show fare , plz start multiplying it by 2 or 3 because every single time I book a cab, cab driver ask for money which is 3 times the fare app shows. Today I booked a cab for 300-340, called driver, he asked for 800. Plz fix this .
Anand Vegaraju @anandvamsi
Reported 2021-01-14 09:51:08
@ITSDJHERE @Olacabs @Uber_India Yeah. This problem has been around for years but they haven't done anything about it.
Reported 2021-01-14 08:37:35
@Olacabs @ola_supports repeatedly please look into this and close the issue... .ola is mentally har***ment me why are you sending message again and again. Solve the problem. complaint numbers.
Your request (3056944) has been updated. To add additional comments, .
Reported 2021-01-14 06:01:57
@Olacabs trying to contact you regarding an issue an still had no reply or response
Tarun Saxena @TarunSaxena99
Reported 2021-01-14 04:44:17
@Olacabs I am not able to connect through call, have mailed my issue to you for ride taken on 30Dec2020 (CRN-5096287413), pl look into it
Reported 2021-01-14 04:03:15
@Olacabs how can we connect to you in case of any issue. Pl provide your customer support number where i can call and resolve my issue.
Reported 2021-01-14 03:33:48
@Olacabs I'm having issue during the ongoing Outstation ride. Please have someone contact me asap.
Gopinath VJ @gopivj
Reported 2021-01-14 03:00:03
@ola_supports @bhash @Olacabs Hey Ola, Your collection calls / texts are still on !! Its really frustrating !! Just solve this issue.. FOR SURE I WILL NEVER USE OLA SERVICES AGAIN..
Its really frustrating.
CRN 4972539144 #ola_supports🙏🙏
Chintan Shah @ChintanKetan
Reported 2021-01-14 02:13:11
#Pune I need the immediate support for the over charging issue and wants to know why exactly 140 Rs was charged extra @ola_supports @Olacabs @bhash @jagograhakjago
ABHISHEK KUMAR @MyAbhishek31
Reported 2021-01-13 22:05:15
@ola_supports @Olacabs Since @ola_supports @Olacabs declined to generate invoice,I being on loser side decided to discontinue @Olacabs so to save myself from such technical issue and to avoid interactive with incompetent @ola_supports
Tanu Garg @tanugarg2006
Reported 2021-01-13 15:05:40
As said earlier #fraudola
@Olacabs @ola_supports @bhash https://t.co/GOZkDSoahd
Rajesh A @asarpotar
Reported 2021-01-13 14:47:42
@Olacabs - Before you charge cancellations - pls fix your app.. CRN 5115783081 - no confirmation was received - only sent to driver did not accept - booked another cab - who came in the wrong car.. Your drivers state app is faulty - why should riders bear the cost of bad apps!
Prince Raj @Princeraj4665
Reported 2021-01-13 14:19:55
@Olacabs At this location your driver stopped by police for approx 25-30 minutes because his tag was not recharged and blacklisted.
For that i was charged and also faced problem while reaching home.
This is really a worst experience and you all charges so much extra to me. @ola_supports
Amit Bhargava @AmitBhargava007
Reported 2021-01-13 12:36:45
At 1645 hours on 13.01.2021 as I waited near Akshardham for my @Olacabs to arrive, an #Olabike rider with mask pullee down parked nearby. When told to pull up his mask he started abusing. Dangerous !
#OlabBike registration no. UP 16 FT 8006.
@dtptraffic @ManishaSaxena10 https://t.co/4FhJTwtD3D
ASHIM CHAKRABORTY @ASHIMCH38952818
Reported 2021-01-13 09:24:14
@Olacabs i have worst experience work as a @ola biker. I have an 2 issue but still now not solved.. you are hard only Coustomer side not biker side... lat me clarify it.. as my CRN number 5127024139 https://t.co/1QcU9hZgRp
Priyansh 🇮🇳 @priyanshdubey99
Reported 2021-01-13 08:46:49
I've been using @Olacabs since 4 years. I just had an outstanding amount which i paid to the driver at the end of the trip but was shown in my ola app as an outstanding amount. I reported this issue to ola for so many times but it wasn't resolved.
waves of love @voiceofword01
Reported 2021-01-13 08:05:34
@ola_supports @Olacabs is there any problem in your app or in my account please confirm https://t.co/HywMskt0X9
Debleena Bose @DBwrd
Reported 2021-01-13 06:43:19
@Olacabs dear old cabs why do your drivers charge extra toll fees while riding within the city?
I am also attaching the image from your blogs that states ola will take care. What is this new issue that we have to deal with? https://t.co/ucAsBwfR7T
Mota Bhai ☁️ @riderprovider4
Reported 2021-01-13 05:59:01
@desimojito @Olacabs please solve he/him's problem
Er.Aakash Mhasane♐ @AKMhasane
Reported 2021-01-13 05:56:36
@Olacabs today I was going to office, order cab then contact cab executive there is issue for pick up then cancelled after cancelled charge at 50/-
This is not my issue give me my money back...
Daksh Chaudhri @ChaudhriDaksh
Reported 2021-01-13 05:27:12
@Olacabs @Ola_Delhi @OlaCabsIndia been almost 1.5year and still haven’t got resolution towards money being deducted from Ola money. Nice way of mending money from customers and charging them extra by not fixing issue & har***ing them. Guys use Uber atleast they listen to customer
Neeraj Shivam @NeerajShivam2
Reported 2021-01-13 05:09:30
@Olacabs @ola_supports @bhash
Like every day, my day goes with tweets, emails, posts, and phone calls without any sign of reply from you guys.
This is how pathetic customer support is. Show some empathy, if you really do care about your customer.