Is Ola Cabs currently down? Live Status and Outage Reports

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Ravikiran Ankushrao @raviankushrao

Reported 2021-10-16 16:15:23

@Olacabs can you see that your so called strong IT customer support team can give reply 17 times to me but not able to resolve small issue I'm facing with my login...even they ( mail drafters as me to change my permanent mail id and mobile number ) ha...ha.....ha.. Bad experience https://t.co/hg9NsDuDPd

Ankit Munjal @munjal_ankit

Reported 2021-10-16 14:24:06

@Olacabs @Uber lately I have seen issue that cab drivers refuse to take ride when online payment option is selected. This is now the first question driver ask and when we mention payment option is online most of the time cab is canceled or drivers ask to pay cash.

yashwanthkrishnaa @yashwanthkrisna

Reported 2021-10-16 12:53:00

@ola_supports @Olacabs getting a response from Ola is truly a luxury, been waiting for my issue to be addressed, least I could expect! Pathetic.

Balwant Singh @Balwant72146518

Reported 2021-10-16 12:48:45

@ANISHRAI00 @Olacabs @Uber Ola cab please resolve this problem @ola_supports

JyotiPrakash Agarwal @JPAgl86

Reported 2021-10-16 12:45:23

@biswa4evr @Olacabs Same thing I experienced for bbs-jatani. App rate was 600 approx, driver demanded extra in 100s. I complained to @Olacabs but only 'kadi ninda' by Ola and no substantial action/grevience redressal. My family(2 senior citizens and 2 kids) had to get down from the cab.

Anish Rai @ANISHRAI00

Reported 2021-10-16 12:41:54

As on 18/09/2021 My friend booked a ola cab for me . I paid to Ola driver in cash Rs. 240 after complete the trip. But in my friend ola app show 240 due ,he complain in many time but there is no no response from your side yet. Please resolve this problem @Olacabs @Uber

Anish Rai @ANISHRAI00

Reported 2021-10-16 12:33:28

As on 18/09/2021 I booked a ola cab for my friend . He paid to Ola driver in cash Rs. 240 after complete the trip. But in my ola app Rs. 240 due ,I complain in many time but there is no no response from your side yet. Please resolve this problem as soon as possible @Olacabs@Uber

Nikunja @pinku30855

Reported 2021-10-16 12:22:13

@biswa4evr @Olacabs Routine practice. I also faced the same problem 2 months back. Also done by uber drivers

Pooja @knotmehigh

Reported 2021-10-16 12:08:09

@Olacabs From the day i have been charged, all i understood is all executive acted illiterate, i asked something else they acted something else. Now you are telling me i have no credit. I am not asking to refund, i am simply asking to fix the mess ola created

Avik Singha @Avik_Singha

Reported 2021-10-16 12:05:51

@Olacabs Please tell me how can I reach out to you to resolve my issue. Being a frequent user of OLA never faced such issue.I paid cash as driver denied to online payment, but my OLA still showing payable amount which is already paid. Please resolve the issue asap.

Ritesh shah @stay_calm_1

Reported 2021-10-16 12:00:40

@Olacabs This driver has demanded extra cash than the actual price that was shown after completing the trip. He was constantly arguing early in the morning and he refused to drop me to the location. This has always been a problem with ola drivers. #OlaCheatsCustomers https://t.co/xJlMhtD7j4

BK Sushma Somanna @sushmasomanna

Reported 2021-10-16 11:29:16

@Olacabs After making cash payment for the ride ola app is not updated still shows payment pending. Will your team really move on with the next ride if I don't make the payment? am not sure wats the issue is with your app.. it's not just with me its the same issue with my friends https://t.co/5SFoqBKFRn

Jayesh Gogri @jayeshgogri

Reported 2021-10-16 11:13:45

@Olacabs You don't have even a customer care number or email ID ? Even in' write to us' section you are asking for select an issue, for which there is no option coming. How do I complain if I have an issue.

sahil @sahilmandy

Reported 2021-10-16 10:34:05

@Olacabs All your cabs are in a really really bad condition. Facing this issue since long. It seems you dont at all care what type of cars are being used. Look at @Uber , most of the cabs are perfect in condition. Sometimes AC problem, Suspension issue, bad cars etc. Look into it

Ananya Sarkar @onnonya_tweets

Reported 2021-10-16 10:24:49

@Olacabs I have checked my email and it’s not about a pending payment. Please ask your support team to understand the issue.

Sheshu @imsheshus

Reported 2021-10-16 09:58:37

@Ak****aSinghB Dear @Olacabs - You and your team (including drivers) are brand amb***adors of our city. You should ensure no p***enger should face difficulties while using your service. It may not be direct consequence, but it will affect the image of this city down the line.

Akshita Singh Bhadauria @AkshitaSinghB

Reported 2021-10-16 09:51:02

Hi @Olacabs you should simply stop digital payments in Bengaluru. Previously auto/cab drivers canceled rides on asking mode of payment, today an Ola auto driver simply asked me to get down & cancel the ride in mad rains. He threatened & said will go only if I pay cash +

Jignesh @jigneshmk

Reported 2021-10-16 09:43:26

@Olacabs The driver was shown a route where there was no entry(one way). Due to this we had to get midway. no option online to raise this issue. Wrote a mail. Received reply that I need to raise ticket online. Please help to sort this out as I had to walk around 1.5+ km

Twinkle Bhoj @BhojTwinkle

Reported 2021-10-16 09:35:44

@Olacabs @ola_supports @bhash Booked a ride on thurs Driver took a unknown longer route just to get some extra bucks! Paid almost triple the estimated amount, safety issue & double the usual time to reached destination . #OLA #olacab

lathigar @chandrasekara29

Reported 2021-10-16 09:32:53

@imnaqeeb @Olacabs I faced a similar issue , but the difference is in thousands for outstation booking Ola cab

Aabha @Aabha_Ballal

Reported 2021-10-16 09:29:27

@Olacabs @ola_supports What is the point of having a 'support' section if you don't even have a functional customer care number? My issue(Ticket 282667744) has not been resolved. I have been informed that my previous rides cannot be 'validated' !!

sanghpriya gautam @ssanghpriya

Reported 2021-10-16 09:27:41

@Olacabs what happened to your useless customer support. The issue is not even solve. I can't book a ride untill I have to repay for the last ride. Worst thing is that I can't even repay.

Anuj Pandey @AnujPandey9025

Reported 2021-10-16 09:09:10

I have paid rupees 590/- in cash even though ola app showing 590/- pending fare then I have complaint and still now I have to pay 106/- rupees. Why should I pay again and again??? Resolve my problem otherwise I'll quit use of ola cabs....@ola_supports

sanghpriya gautam @ssanghpriya

Reported 2021-10-16 09:07:13

@ola_supports @Olacabs Are you looking at the issue? Just because of issue I am paying extra money to other services. You are not user friendly.

Brahmeswararao @BrahmeswaraRaoA

Reported 2021-10-16 09:03:36

@Olacabs @olamoney_in @ZipCashMoney I have a problem with ola money ... I have added funds of 8300 for a pymt And was not able to pay it due to daily transaction limit and also not able to transfer to my bank The sad part is I don't see any option to talk to the customer care

sanghpriya gautam @ssanghpriya

Reported 2021-10-16 08:54:27

@ola_supports @Olacabs if I need to ride a cab. Why should I wait for any thing just because of your technical issues. How much time do you really need. Isn't it a security issue for rider.

Farida Rizwan @faridarizwan

Reported 2021-10-16 08:47:01

@Olacabs @Ola_Bangalore I have been complaining about the drivers calling us and then ***uring us they are on way before cancellation of the trip. When it is person with disability waiting, it causes a lot of problem. I faced the same problem again on 13/9 9:09 am CRN5666111576.

Abdul Qadir Khan @aqkhan25594

Reported 2021-10-16 08:46:26

@Olacabs You drivers not have any manners, and your app flow only allot the ride to the same person, and when raising the issue, you guys auto resolved it. Its nightmare to drive using Ola, Why Indian companies failed to provide a support and good experience, https://t.co/mf5pjUL6rD

sanghpriya gautam @ssanghpriya

Reported 2021-10-16 08:34:25

@Olacabs I have already paid to the last drive but your application need payment for last ride whenever I book ride. Basically I can't book any ride due to this glitch. Will you please resolve this issue. I know you don't care for customers but please resolve this. I have proof.

Chup reh ni vaidi @ayeejethya

Reported 2021-10-16 08:03:56

@Olacabs from past 3 days i had raised an issue on mail but there's no revert back from your side, this is how you take care of your customers

Ankush Bhardwaj @rudrank27

Reported 2021-10-16 07:41:37

@Ola_Bangalore Driver asked me for extraa money and then warned me of adverse consequences. Secondary, @Olacabs you do not have a dedicated real time issue solving capability and is dangerously deadly at times. Switching to @Uber for sure.

Maulik Pandya @MaulikP87418253

Reported 2021-10-16 07:25:19

@Olacabs will you resolve my issue?

Aishwarya Sushmita @aishsush94

Reported 2021-10-16 07:16:58

@Olacabs @Ola_Mumbai you need to resolve the issue of double bookings. It’s exasperating.

Pranshu Gupta @pg_1706

Reported 2021-10-16 07:12:16

Worst Service from @Olacabs Why there is no option to change the Payment Method to cash after the ride starts? I HAD TO PAY DOUBLE THE FARE. Many are facing this issue, becoz drivers needs cash & we can't change the option. @ola_supports #Iwantmymoneyback #Refundmoney https://t.co/2aY7Ax0dmZ

Muthyala Srikanth @srikanth695

Reported 2021-10-16 06:11:11

@Olacabs my CRN is 5677147142 I my estimate price was 396, but I was charged 576. Can you please check what is the issue here? Or it's a new way of cheating?

Vijay Khanna @VijayKhanna01

Reported 2021-10-16 06:02:24

Ola finding new ways to raise funding. @Olacabs @ola_supports @bhash #OlaCheatsCustomers Ola is busy cheating customers. CRN5612278615 I was charged 1600 for a 9.6 km ride. Have been chasing them for over a month now.

Vijay Khanna @VijayKhanna01

Reported 2021-10-16 05:51:21

Ola finding new ways to raise funding. @Olacabs @ola_supports @bhash #OlaCheatsCustomers Ola is busy cheating customers. CRN5612278615 I was charged 1600 for a 9.6 km ride. Have been chasing them for over a month now.

Gurubhai2190 @Razoredge2910

Reported 2021-10-16 05:31:16

@bhak_sala @Olacabs @ola_supports I told the driver cheated and has travelled but Ola is yet to resolve , they have auto calls on reminder of bill. Last option now Ola either amend or be ready to face the next step. Willl raise the issue with consumer forum . Cheaters. Ola you are a cheater .

AMITKUMAR KALMANI @AMITKUMARKALMA1

Reported 2021-10-16 04:47:53

@ola_supports Hopeless support team 😡😡😡 @Olacabs. I'm telling my problem since from 1 week u r not giving any response.

Satish Ladda @Satishladda

Reported 2021-10-16 04:45:23

@VjWalande @Olacabs The problem is they are not ready to come for particular locations and if they are ready they will ask for cash payment only @ola_supports @Olacabs need to work on this with their partners

Deepak_Jamdar_DJ_09 @DeepaktheDJ

Reported 2021-10-16 03:50:53

@Olacabs Cash Paid to driver but in app shows its due can you please give me the permanent solution on this. CRN No 5633851440 Date 1st Oct 2021 Amount - 258 This is the 3rd Time I am facing this issue please help🙏🙏🙏🙏🙏🙏

milin garga @milingarga

Reported 2021-10-16 03:40:18

@Olacabs need a call back . Your service is really pathetic. If I take 5 rides there is always an issue with 1 or 2 and you guys always fail to resolve it in first attempt

Abhishek Singhal @asinghal005

Reported 2021-10-16 03:37:25

@Olacabs Driver taken Cash Rs. 365/- for the ride CRN 5652581959 and OLA showing not paid for this Ride. Pls resolve this issue https://t.co/TODjC2Dk9U

Adv. Ashish Jain🇮🇳 @uj_ashy

Reported 2021-10-16 03:14:34

@Olacabs thank you for blocking my account for multiple cancellations, no problem,company like you don't deserve customer like us but deserve these type of auto drivers who never agreed to come at destination ,i need to book 10 times than possibly may i get 1 one driver who agree

Rahul Raj @RahulMa83408466

Reported 2021-10-16 02:13:45

@OlaCabsIndia @Olacabs @nitin_gadkari Why are you providing always worst services and your support teamnot raised tickets and didn't reply after ***urance of his team. And always unable to resolve problems and same problem again and again happened. Please take a action against it

Samiksha devarukhkar @Samikshadevaruk

Reported 2021-10-16 02:00:02

@KapilP15 @Olacabs I am facing the same problem

Samiksha devarukhkar @Samikshadevaruk

Reported 2021-10-16 01:59:18

@ola_supports @Olacabs I have paid for my ride through cash, still its showing payment due in app please fix this https://t.co/3ZaQYMvZ64 has happened 2 times in a week https://t.co/XfMPEt4Ooc

Sandeep Kamath @SandeepKamath20

Reported 2021-10-16 01:53:40

@ola_supports I have paid for my ride through cash, still its showing payment due in app please fix this issue @Olacabs

Sandeep Kamath @SandeepKamath20

Reported 2021-10-16 01:51:55

@Olacabs I have paid for my ride through cash, still its showing payment due in app please fix this issue.

Yaswanth reddy @PYaswanthreddy

Reported 2021-10-16 01:04:35

@MukeshK88071443 @Olacabs I'm facing same problem from two days and there is no customer support to complain @Olacabs @ola_supports @ola@moronOla

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