Is HughesNet down right now?
(latest update April 12, 2021)
HughesNet (formerly DirecPC and Direcway) provides satellite Internet service for consumers and small businesses. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Dimples @morkssidekick
Reported 2021-04-12 14:22:47
@Dane06295720 @NoLieWithBTC We looked into Hughesnet, they throttle down the speed once you go over a monthly limit. We have DSL, which is slow enough. Two working from home... There are many areas that only have one option, so they have us by the “short hairs” as my husband says.
A Simple Alpaca @AlpacaSimple
Reported 2021-04-08 09:49:18
@HughesNet Hughesnet is the worst company ever. Not only do they have arguably the worst service. The allow their employees to bully customers in their help page. But they delete and hide comments that she’s any negative light on the horrible service. @fcc needs to burn them down
Beth @BethPageCPhT
Reported 2021-04-08 09:11:18
@HughesNet please fix my internet. Please. Pretty please. PLEASE? 🙏🏼
A simple Llama @hughesnetstinks
Reported 2021-04-07 16:44:55
@FCC Here’s @hughesnet phone line. Never was able to call 911 when I needed to, lived two years in constant fear. Hughesnet never did anything to to fix it, and kept telling me to pay tokens to fix it. I Would have needed to to pay $300+ monthly and turn off every device in my house https://t.co/srOHTmMAgU
A simple Llama @hughesnetstinks
Reported 2021-04-07 16:41:18
@FCC When are you going to shut down Hughesnet? It’s a giant scam
Just saying @Dane06295720
Reported 2021-04-07 14:26:11
@NoLieWithBTC First only 9% goes to roads. I live in rural America I have internet HughesNet satellite. Running lines and cutting down trees is not the way to go. Don’t you people realize cutting down trees 🌲 is the worst thing to do. Trees clear the air. Without tree you die!
Michael A. Fonteboa @MFonteboa
Reported 2021-04-07 13:55:30
@HughesNet There are some unnecessary obstacles I have experienced with your service after I had taken over an account. Please look at your notes. My only other option, after several attempts to resolve the issue, is to get the @FCC involved.
A simple Llama @hughesnetstinks
Reported 2021-04-07 11:27:04
@AlpacaSimple @HughesNet Hughesnet is the worst company ever. Not only do they have arguably the worst service. The allow their employees to bully customers in their help page. But they delete and hide comments that she’s any negative light on the horrible service. @fcc needs to burn them down
Peter B. de Selding @pbdes
Reported 2021-04-07 07:20:27
.@SpaceXStarlink phased-array terminal production cost, once $3,000, has come down to < $1,500 & will drop to a few hundred $ w/in 2 years, co says. @HughesNet parabolic antenna for GEO broadband? $150-$200. https://t.co/woE5Czl0XZ https://t.co/m6g9Na8HlH
Guitar Kreep @GuitarKreep
Reported 2021-04-07 02:03:21
@HughesNet Hey HughesNet fix your crappy service!!!
Barbara Steakley @tumpover
Reported 2021-04-06 22:39:01
@GoFlyers73 @HailToTheFT @NBCSWashington @dish @Capitals @HughesNet We did put one up, but I don't know if there are better ones. It's a real problem all over the Northern Neck. Spots of good service, especially if cable available, but satellite internet has been woefully inadequate. Big topic of discussion by folks who live/weekend there.
Rob @RobPDX16
Reported 2021-04-06 22:03:50
@Corpsmanup02 @Zerieth1 @YOUgotTDSlol @POTUS @HughesNet Another FYI, don’t pull back the curtain. Trump hires immigrant workers for his resorts to keep costs down. 😱. America first my ***! https://t.co/rVyptSHPgu
Rob @RobPDX16
Reported 2021-04-06 21:59:32
@Corpsmanup02 @Zerieth1 @YOUgotTDSlol @POTUS @HughesNet Jeez, what’s with the red herring. If immigrants are trying to come here then the economy must be improving. FYI, Biden has been in office a little over two months. Your cult leader created the problem.
Not Telling @YOUgotTDSlol
Reported 2021-04-06 16:32:48
@RobPDX16 @Corpsmanup02 @POTUS @HughesNet Not My problem. They can either wait a few minutes longer or move to a city.
Mary De Longis, Ph.D. @DrMaryD
Reported 2021-04-06 12:14:53
@Djjasong @POTUS @HughesNet Not yet in my area. I put a down payment on the service end of Feb, and want told mid-June is likely when I will receive service.
Phew @Djjasong
Reported 2021-04-06 10:32:33
@DrMaryD @POTUS @HughesNet Also, at only 3 miles from the burbs, you can also arrange a point to point system that could give you 150Mb down, maybe more. We’ve supplied high speed internet to villages in Africa this way.
Phew @Djjasong
Reported 2021-04-06 10:31:14
@DrMaryD @POTUS @HughesNet Damn, that’s awful speeds. Elon Musks satellites should be operational soon with high speeds in the 200mb range. Only about $30 a month too.
Only private sector can fix your issue.
NessTheNeptuniaFan @Ness1227
Reported 2021-04-05 15:43:39
@KyeD264 Hughesnet Wifi sucks as **** too and it’s slow. I’m still stuck in my freaking friend’s house since January 2021 after there was a snowstorm which caused all of the pipes to burst out in my home and my father along with his friends has to fix them. Xfinity was my main Wifi. 😤
Chris Mayoros @ChrisMayoros
Reported 2021-04-05 09:07:06
@HughesNet could you please fix your trash internet service? Thanks.
Matt @MatthewWalkerNY
Reported 2021-04-04 20:14:06
Democrats need to go to rural America and push the broadband issue HARD.
“If you don’t want to keep having to rely on HughesNet, urge your Senator to support this bill.”
TySnake 🐍 @Tyler929394
Reported 2021-04-02 07:33:02
@POTUS Every American already does have access to internet via satellite internet hughesnet & Viasat. Not a major issue
Tekawitha @Tekawitha4
Reported 2021-04-01 21:23:38
@1PadreWil @HughesNet My husband reminded me it was the fair access policy which limited our bandwidth per 24 hour. If we went over that they slowed our Internet completely down for the rest of that 24 hour period. The satellite the guy installed on my brand new roof fell off within a week.
Walk Toward The Fire @RichardRSmithJr
Reported 2021-04-01 20:54:53
@HughesNet @usnews @usnews made a mistake. Your service👎sucks on ice! As soon as I can I'm switching over to @StarlinkPage and I'm willing to pay the penalty to get away from your garbage service. I have already made the down payment. Note: I don't think I've had your service more than 3 months.
Tekawitha @Tekawitha4
Reported 2021-04-01 19:02:38
@1PadreWil I had @HughesNet a few years back and they kept slowing down my Internet because they said I was only allowed so much broad with a day and I was going over it slowed my pc to where I couldn’t load a page until the 24 hour period was up and it reset for the next 24 hours
Santiago Velasco @santiveoc
Reported 2021-04-01 01:43:31
I live in Mexico. There are problems with internet access here... Can you speed up your #Starlink project. Please save people like me from this problem. Only you can do this.
I believe in you, @elonmusk 🙏🏻
PS: I hate HughesNet
Brian @humbulpi
Reported 2021-03-31 22:18:57
@madblackmother @POTUS I live in a rural part of the Sierra Nevada mountains, internet access is a serious problem here. All I can get is a decent wireless phone signal. I pay $300 minimum for 2 phones and spotty internet. Screw the companies holding us hostage. HughesNet should be flogged, publicly.
Scotty @StLHandyMan
Reported 2021-03-30 15:10:05
@HughesNet I had awesome customer experience with a rep the other day. I have since ran down and solved the issue in re to credit file access How do I reconnect with that agent to continue the set up?
A simple Llama @hughesnetstinks
Reported 2021-03-28 12:44:13
The FCC Wants to Hear How Bad Your #Internet Sucks
👉 ISP throttling your internet?
👉 ISP won’t upgrade your DSL service?
👉 Don’t have internet because you live in a rural area and HughesNet is too damn expensive?
WRITE IT ALL DOWN
#****hugesnet
https://t.co/lWcFKDb3Vk
A Simple Alpaca @AlpacaSimple
Reported 2021-03-28 12:43:50
The FCC Wants to Hear How Bad Your #Internet Sucks
👉 ISP throttling your internet?
👉 ISP won’t upgrade your DSL service?
👉 Don’t have internet because you live in a rural area and HughesNet is too damn expensive?
WRITE IT ALL DOWN
#****hughesnet
https://t.co/oVnVdVQEyK
A simple Llama @hughesnetstinks
Reported 2021-03-28 12:06:04
@AlpacaSimple @HughesNet They do lie! Here are the images reposted becuase Hughesnet well censor the original post but thankfully blocked me, so now I can permanently place these without issue! https://t.co/dnfQcUqvKw
Marsha Collier @MarshaCollier
Reported 2021-03-27 15:38:06
The FCC Wants to Hear How Bad Your #Internet Sucks
👉 ISP throttling your internet?
👉 ISP won’t upgrade your DSL service?
👉 Don’t have internet because you live in a rural area and HughesNet is too damn expensive?
WRITE IT ALL DOWN
#techradio 📻
https://t.co/1tcxBzaWMQ https://t.co/s2tbdhznHd
Weatheronthe8s 🏳️⚧️ @Weatheronthe8s
Reported 2021-03-26 23:47:44
@TailosiveTech I've used traditional satellite internet before. It sucks. One time was at a cabin on DishNet. It worked okay but mediocre until the second day when I was slowed down to basically dial up. Another time was on HughesNet at a camp site. Had to pray nobody else was on it.
It's a new day @Hawke7081
Reported 2021-03-26 17:14:48
@Foxfire831 @DebGyllien @SpaceX I live in the country too and on a GOOD day, we get 12Mbps down and 1Mbps up. Hughesnet was a bear with 1-second latencies which meant no working from home and their data caps are ridiculous. Already on the list for my dish.
Jared @Jared46288625
Reported 2021-03-26 13:07:04
@HughesNet Just subscribed for high speed internet and after the technician left we were left with a buffering TV stream. Called to troubleshoot and still buffering. Im extremely disappointed with the service and customer service. Gonna go back to other ISP if they can’t fix
Foxfire83 @Foxfire831
Reported 2021-03-24 18:54:07
@DebGyllien @SpaceX That space junk is finally giving me highspeed internet. I live in rural texas and there is no broadband. Just HughesNet and ViaSat. Which only give you 20 gigs of normal speeds and then go down to nothing.
Gina @Str8UpGina
Reported 2021-03-24 05:55:26
@HughesNet isn’t it funny how you’re called frauds & scammers with no response back ??!. Good to know You Own it ! Never prepay this company bc they will not give you svc, promise to show up to fix but don’t, admit a refund is due & give excuses of why it hasn’t been. #BEWARE
Lob @IamLob
Reported 2021-03-23 18:56:52
#buffernet chronicles
3/19/21 call to cancel, told I need to go through troubleshooting protocols or will be charged over $400 in fees. Told to call back following week to start said protocol and engineers might need to get involved to fix problem(s)
@HughesNet
kayla houston @EarthquakeWolf
Reported 2021-03-23 17:26:29
HUGHESNET FIX YOUR INTERNET
Marsha Collier @MarshaCollier
Reported 2021-03-23 12:09:15
The FCC Wants to Hear How Bad Your #Internet Sucks
ISP throttling your internet? Write it down. ISP won’t upgrade your DSL service? Write it down. Don’t have internet because you live in a rural area and HughesNet is too damn expensive? Write it all down
https://t.co/1tcxByTlog https://t.co/LI7hTQQROr
❤️ Rachel Elizabeth ❤️ @BaseAsset
Reported 2021-03-21 18:30:52
@StateDept bye Felicia https://t.co/pJNNSuzzv1 @SpaceForceDoD @HughesNet Yuks net is down swing right? #teamred @ICHRI don’t shoot ❤️❤️❤️
twobugs @twobugsGaming
Reported 2021-03-20 20:07:06
@BluntlyBarbie ugh, yeah that's terrible. a lot of the coverage maps make no sense (and our tax dollars funded most of the infrastructure anyway...). as far as satellite goes it looks like hughesnet and viasat are the best options. both have data caps (but that might not be an issue)
Santiago Velasco @santiveoc
Reported 2021-03-19 11:41:25
I live in Mexico. There are problems with internet access here... Can you speed up your #Starlink project. Please save people like me from this problem. Only you can do this.
I believe you. @elonmusk
PS: I hate HughesNet
Lori @jlkkdk
Reported 2021-03-18 07:31:29
@loquaciousme7 @HughesNet @4H @Microsoft They can not produce anything better. All they can do is scam and rob people of money. Then they hide behind the ***holes over in the community. The moderators over there are a joke. 5 weeks to fix email problems and they still are not fixed sham of a company
Lori @jlkkdk
Reported 2021-03-15 17:05:16
@AlpacaSimple @HughesNet @stemforyou I do not understand why they never fix anything. Like the spam emails they can not figure out how to block spam and say it is impossible. Funny I never get spam but then again I dumped this **** company a long time ago. Hughesnet sucks!
Lori @jlkkdk
Reported 2021-03-12 17:29:45
@HughesNet why does it take weeks and weeks to solve a problem just for it to work for less then a day and then you have to start the process all over again? The hoops we have to jump thru just to get .1 faster service is crazy.
Debbie Dease 🦋✍🏽🌊🇺🇸 @debbie_dease
Reported 2021-03-12 13:34:55
@PamKeithFL First we need broadband on rural areas. Satellite is expensive and data limits are enforced, even when they say they aren’t. HughesNet and ViaSat in my area. Neither are that good. I hate watching something that keeps getting buffered. Never had this problem in
Lakeland.
Neanderthal Rising @VTRaiderBooster
Reported 2021-03-12 07:31:44
Why bother when this is what Hughesnet calls a cloudy day.. business service works maybe 1 or 2 days per week. Box wont transmit or receive.. Technicians take a month to get here .. then tell me there is no problem? No service for my business but those bills keep coming. https://t.co/tMOufVkyL9
Neanderthal Rising @VTRaiderBooster
Reported 2021-03-11 21:36:09
I will say this out loud and in broad daylight ..@HughesNet is worthless and is down more than they are ever up.. there service is nothing more than the fleecing and extortion of rural Americans. Heck, service goes down if a bird flys by or a plane. Mosquito...
Toxic Male Chivalrous Pig @dewey9er
Reported 2021-03-09 14:57:55
@DrAustgen @NatlSecCnslrs that's what I'm hoping for down here in Douglas County
2 providers, HughesNet & ViaSat/Exede, haven't heard single good thing abt HughesNet, Exede is decent service, but terrible plans, Starlink has already forced them into higher speed plans & more data, at lower prices
Charles @Roland19d
Reported 2021-03-06 20:35:11
@Zoran01548895 @Teslarati @ResidentSponge These already exist. This type of antenna isnt shaped like a traditional dish. The gimbled antenna is inside a dome shaped housing. 200km/h wouldn't be an issue. This photo is an older hughesnet bgan, for sure starlinks is slimmer. https://t.co/mSLB7dFeJR