Is Hotels.com down right now?
(latest update January 20, 2021)
Hotels.com is a website for booking hotel rooms online and by telephone. Is it up or down? Is it down for me? Check the status or Report your issues below!
Continues Below
Hotels.com Problem Reports
No problems detected with Hotels.com
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Hotels.com Comments
Hotels.com Comments
Show Social Media Reports
Hotels.com Latest Reports
Scroll down
Kay Fairchild @tisiddk
Reported 2021-01-19 12:27:44
I had a problem with a hotel booking and I have to say, @hotelscomhelp was an absolute joy to work with. They were nice, efficient and solved my problem very quickly!
Sumita Kejariwal @KejariwalSumita
Reported 2021-01-19 00:29:55
@hotelscomhelp I want to be clear that unless I respond to this message with my issue being resolved, @hotelscomhelp has not resolved my issue. In fact, they have taken away all the free nights and the gold membership that I had ac***ulated.
Sumita Kejariwal @KejariwalSumita
Reported 2021-01-19 00:10:46
@hotelscomhelp I saw your reply and have requested a deeper dive. You have done a cursory review (as I said previously!!!) and not looked at the issue properly!! I am putting this on a public forum to make sure I am not ignored!
Sumita Kejariwal @KejariwalSumita
Reported 2021-01-19 00:08:51
@hotelscomhelp @hotelscomhelp I have messaged you! I would urge you to look into this issue properly rather than doing a cursory review. I had three coupons, all expired. For two, I was issued a coupon but I have not yet received a coupon for the third coupon!!!
Bec @beccanalia
Reported 2021-01-17 00:34:08
#ProDemocracy Americans.
If ever a holding company’s ***ets needed to be boycotted & to see their #AccountVolume go down exponentially post #Jan6Insurrection, it’s the @ExpediaGroup, now:
@carrentalcom
@Expedia
@hotelsdotcom
@Hotwire
@Orbitz
@travelocity
@tri***o
@vrbo
Sumita Kejariwal @KejariwalSumita
Reported 2021-01-16 17:31:06
Terribly disappointed with @hotelscomhelp customer service. I am a gold member and had a coupon issue that they have not resolved for over a month! I have called 5+ times, each time being told that they'll get back to me but I am yet to get any response!
Ophir Gottlieb @OphirGottlieb
Reported 2021-01-13 17:27:18
@hotelscomhelp
I was charged for a hotel.
I had to cancel due to COVID.
I did so in plenty of time.
Your firm has refused to issue a refund through PayPal.
Reconsider.
Ali Raza @AliRaza70742900
Reported 2021-01-12 00:40:55
@TheEliasRework @JoyAnnReid @JoyAnnReid how do we get all the travel sites like @KAYAK @TripAdvisor @hotelscomhelp @Orbitz etc to take down their Trump property. Hit them where it hurts
Mikey S @WabashinFenway
Reported 2021-01-11 15:27:12
By the way @hotelscomhelp, they blamed you for the breaking and entering. Claimed your system was the problem, not them.
Liam Burgess @budgiebisto
Reported 2021-01-11 15:17:15
@Tesco How don't you? I gained all Clubcard points through Tesco which took more than a year to earn and this was through mobile phone, credit card, shopping with you. At least £400 per month every month. @hotelscomhelp and you both saying it's down to the other one. Please sort.
Moany Man @JumboG85
Reported 2021-01-10 11:39:14
@Tesco @hotelscomhelp @hotelscomhelp are not the issue...
They have refunded the cash element of my booking, it's you guys that won't refund my clubcard points for a booking I had no control over being cancelled.
#IAmNotTheGovernment
FindYourHSpot @FindYourHSpot
Reported 2021-01-09 04:36:09
Great Find - Need It! #Accomodation #HotelscomUK “Corte dei Francesi” https://t.co/mKIU46VX37 < DETAILS
michael @amloabc
Reported 2021-01-08 15:46:26
@dallascowboys @larryallen73 @hotelsdotcom I remember that game. It was so awesome. But no one remembers that Troy was right there step for step with him!!! Two hall of gamers running down that fool!! 🤣🤣🤣🤣
Mohd @Mohd53749667
Reported 2021-01-08 15:17:01
@Gmoali007 @wego First I sent many email to support service but they don’t solve the problem. They are saying send email to Tandh@ticketsandhotels.com. My problem is the flight is canceled from Wego befor 20 days up to now I didn’t get refund. Tamount is not big to take all this time.PNT:RHP4KN
Sean Kenin Elias-Reyes @seankenin
Reported 2021-01-07 21:30:20
Booked it on @Expedia no problem. Same card, same info. Only downside was wasting 15 minutes on #HotelsDotCom unfortunately.
🍶 Drinky 🍸 Care 🍷 Bear 🍾🥂 @AnachronistJohn
Reported 2021-01-07 14:46:17
@Village_Hotels: You don't get to send SPAM to just any email address you find. Ever hear of confirmed opt-in?
Stop the spam, and fix your reservations@village-hotels.com address while you're at it.
Kwon K.I. @chulsul
Reported 2021-01-05 17:50:51
@hotelscomhelp in case a hotel does not refund without due reason you cannot do anything for your users. Your agent told me that i have to solve the issue myself with your partner which i didn’t even noticed its existence in my reservation.
Broonie @Broonie10
Reported 2021-01-05 13:44:22
@Sumiee_Okuwa @hotelscomhelp Just a heads up but don't expect quick replies or solutions with this company. Service has been shocking. Told a voucher would take 2 days to issue, then 4weeks, then 6 weeks... 3 months still waiting
. @macdre___
Reported 2021-01-04 14:49:01
@hotelsdotcom Please fix this . https://t.co/JOjwaCawX4
• @tinder______
Reported 2021-01-04 01:55:51
@hotelsdotcom This latino should be fired . Please help and fix this !!!!! #Fire https://t.co/XK2hMSHxaW
• @tinder______
Reported 2021-01-04 01:52:39
@hotelscomhelp it’s been a week ?!!! This guy should be fired !!!!’ ... Please fix this https://t.co/RkpFf92KTl
Momnonymous @OutdoorAddix
Reported 2021-01-03 13:12:35
@MPMJustice @PreetBharara @hotelsdotcom @Airbnb @travelocity @Expedia @yelpdc @Yelp This is a peaceful gathering of @realDonaldTrump , therefore mind your own business! Did you request the same when the ANTIFA and BLM thugs burned down cities in your own country?
an outsider.😡 @tomiworldwide
Reported 2021-01-02 14:06:48
@Turnt_Hippie @missbribabyy @hotelsdotcom again y’all can’t just sit down and try to think.🥲 https://t.co/MzyCSux1s1
✨biggest brie larson stan account 🧡✨ @rican__xo
Reported 2021-01-02 09:12:52
@chxlsev @hotelsdotcom I think the main issue is that companies use black culture to promote themselves and seem cool, yet none of them do anything to help the black community (or any community for that matter). it’s disrespectful and obviously goes past a song lyric
Jeff Barber @jeffreyabarber
Reported 2020-12-31 09:59:23
@jennTward @hotelsdotcom you have the same problem? I've been told it's on my end...deleted cookies, changed settings, etc...I feel vindicated!
Harvey Dent @BucRangers
Reported 2020-12-31 07:08:55
@hotelscomhelp why can’t anyone help? Why is your customer service so appalling? I’m not the only one having issue speaking to someone who knows what they are doing. https://t.co/Pz1mWoHzI3
Alex Reyen @alexr542
Reported 2020-12-30 23:10:07
@hotelscomhelp nice job today stranding me and my family in N.O. No cancellation notif/no refund. Just a closed down hotel when we arrived. 3hrs phone hold time. No comp and eventually got a replcmnt less value room. Your company 100% ruined our NYs plans. Thanks for nothing
Glenn 🚁 @helicopterpage
Reported 2020-12-30 16:47:14
#ExpediaChat
If you've been cheated out of your money by 3rd party booking sites like #Expedia, #Hotwire, #Hotelscom, #Travelocity, #Orbitz, #Tri***o, #Ebookers, or #CheapTickets, come join our Facebook group. https://t.co/PPpBjapZhu
…
#ExpediaREFUND
My Place HQ @MyPlaceHQ
Reported 2020-12-30 14:17:02
@JayDenn81214920 Dear Mr. Dennis
Thank you for alerting us of this situation. Please contact our customer care team via email guestrelations@myplacehotels.com or call 855-200-5685 so that we can discuss this issue with you further.
Tedthered @Tedthered3
Reported 2020-12-30 07:47:05
So, booked London last year for NYE, in Tier 4 so Can't travel, contacted @hotelscomhelp 17th December, ***ured it would be dealt with in 24hrs not done, now looks like I'll go down as a no show or I can cancel without refund. Horrendous CS, will not use again #Hoteldotscam
Gavin Corrigan @GavCorrigan
Reported 2020-12-29 19:54:38
@hotelsdotcom Why can't you resolve a simplr cancellation voucher you promised me? Multiple calls, emails, chats and empty promises. Spent 2 hours on the phone today, promised a call back, again never received it. 8 months to resolve an issue is unacceptable. Still not resolved.
Sarah Dempsey @sarahdemps87
Reported 2020-12-29 16:51:10
@hotelsdotcom Your site has been down for days on chrome... https://t.co/rViWsNW47K
Hayden @whayls
Reported 2020-12-29 12:44:51
@hotelsdotcom your website is down
Sonya Blythe @SonniesG
Reported 2020-12-29 10:58:30
@hotelscomhelp Is there a problem with your website, as I can’t get in on any browser? https://t.co/qcLnBojlar
Scott Harmon @scottharmon
Reported 2020-12-29 10:02:09
@hotelscomhelp Your site is still down, is there an ETA for a fix and is there a status page?
Redd's Discount Bootleg Art @LegitRedd
Reported 2020-12-29 07:00:53
@hotelscomhelp Hey dudes I think your website is broken https://t.co/z3k3S33yoh
Sahil Bhalla @devilsahil
Reported 2020-12-29 06:08:53
@hotelsdotcom The website seems to be down, and this happens on all pages. https://t.co/VMrYfLmKqq
Chris C @chrisjcarini
Reported 2020-12-28 20:59:09
@hotelscomhelp @hotelscomhelp no problem, sounds like I just have to wait it out then, correct?
Chris C @chrisjcarini
Reported 2020-12-28 20:56:43
@hotelscomhelp Hi AC / @hotelscomhelp - your site is not loading in chrome browser for me, but works fine in other browsers. I have already tried clearing all of the cookies and application data from chrome and still have the same issue - is there a known issue? (Chrome version 87.0.4280.88)
Glogi's_take @MyTake48
Reported 2020-12-28 20:47:44
The Arlo Hotel did not immediately issue an apology nor did the crazed woman who viciously ***aulted & falsely accused Grammy-winning trumpet player Keyon Harrold’s son of iPhone theft
Lost phone later returned by an Uber driver Unacceptable!!! @TripAdvisor @hotelsdotcom https://t.co/ootndX3vGW
ｓｅａｂｒｅ @seabre
Reported 2020-12-28 20:38:40
@hotelscomhelp I think y'all are down https://t.co/YhC4b8JpWo
Glogi's_take @MyTake48
Reported 2020-12-28 20:37:21
The Arlo Hotel did not immediately issue an apology nor did the crazed woman who viciously ***aulted & falsely accused Grammy-winning trumpet player Keyon Harrold’s son of iPhone theft
Lost phone later returned by an Uber driver Unacceptable!!! @TripAdvisor @hotelsdotcom https://t.co/Hfzmf8TpMc
Ry @seek737
Reported 2020-12-28 20:19:36
Why is the https://t.co/TI3AOe2OIn website down? When will it be up and running? @hotels.com
Russ Ray @317Russ
Reported 2020-12-28 19:05:51
@hotelscomhelp Is your web site down? Haven't been able to access for a couple of days... keeps telling me that access is denied.
ashish K @whatsup2009
Reported 2020-12-28 14:55:55
@hotelscomhelp website. seems to be down and i cant cancel/modify my reservation, have last hr to do so..pls let us know how to do so
Lorcan Duffy @lorcan1
Reported 2020-12-28 13:50:01
@hotelsdotcom tried to connect to https://t.co/9VLIMHLnb2 website but its saying access is denied. I can get access via the app on Android. Is there a problem with your weblink?
Sean Maher @SeanMaher7
Reported 2020-12-28 13:11:25
@hotelscomhelp website down?
Kendra U @K_Lo2114
Reported 2020-12-28 10:04:42
@hotelscomhelp is your website down? I keep getting an access denied message when I try to go to the website???
Aussie @StephenAustin19
Reported 2020-12-28 06:12:54
@hotelsdotcomuk I’ve been a gold member for over 7years I had a problem regards my booking 9202891842326 I was given ref S-220665098 on the 19th Dec and told a manager would get in touch. I have a number of confirmed bookings which I will look to cancel if not resolved. https://t.co/eZ5A0v8pfU
Maserati Jay XL👑 @MaseratiJay
Reported 2020-12-27 18:27:47
@hotelsdotcom What's the problem with the site????