Is HostGator down right now?
(latest update December 09, 2022)
HostGator is a provider of shared, reseller, virtual private servers, and dedicated web hosting. Is it up or down? Is it down for me? Check the status or Report your issues below!
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OP @optwtn
Reported 2022-12-07 02:01:06
Got escalated to backend team. Had to wait for hours to get a log. That was y'day. Everything suggested was done. Now it's escalated to server team. I'm asked to wait for 4-6 hours. Meanwhile sites are down. I better shut shop and go to sleep.
#hostgator #india @hostgatorindia
OP @optwtn
Reported 2022-12-07 01:33:22
@HostGator @HGSupport @hostgatorindia
2 Days on. Website still down. Took all actions per #hostgator suggestions. Hostgator team is clueless. Only reactionary rather than proactive mode. You call them up, explain the situation. they take 20 minutes. Phone gets disconnected,
sophia @DNAbeaniebaby
Reported 2022-12-06 15:44:24
@HostGator @HGSupport extremely dissatisfied with your service. i've tried to sign up for your service TWICE, and both times have had my account immediately suspended. support was profoundly unhelpful and never resolved my issue.
RavinderPal Singh Sran @Rpsran
Reported 2022-12-06 02:01:19
@HGSupport @HostGator So, its 24 hours since I complaint about my server going down.
And now its about 2 hour p***ed since I reached you in Tweeter.
Nothing has been done so far.
The moment my server is up, I will migrate to some other hosting.
You have offshore staff who is not competent.
RavinderPal Singh Sran @Rpsran
Reported 2022-12-05 23:10:56
@HostGator Don't buy anything from them. There support is lazy and they will not help you if the website goes down.
24 hours and they have been doing nothing and my entire server is down.
RavinderPal Singh Sran @Rpsran
Reported 2022-12-05 23:01:31
@HostGator my server is down from past 24 hours.
All i asked your support was to restart the server.
Worst customer support ever. @HGSupport
OP @optwtn
Reported 2022-12-05 12:54:40
@HGSupport @HostGator @hostgatorindia The attitude to such a critical #infrastructure service seems callous. My service is affected. I've got at least 4 site up & down reports from installed wordpress plugins all thru the day. Strange thing is the #hostgator team seems oblivious to this & no checks at their end?!
OP @optwtn
Reported 2022-12-05 12:49:30
@HGSupport @HostGator @hostgatorindia Have already done that. Once the site was down (a client complained), spoke to tele support. They said some issue with server (I had to hold for 25 mins!) & sorted things out. After 15 mins, site was down again. So called again!
OP @optwtn
Reported 2022-12-05 12:18:19
@HostGator @hostgatorindia @HGSupport
#hostgator websites down again! They seem to be running #technology like a mom & pop store! You have to call them up and tell them something's wrong with their #server! How's #godaddy or any ideas? Need to move. Crazy
#website #WebHosting
Julia ✨ @juliakolens
Reported 2022-12-02 17:56:53
@HostGator is something wrong? I can’t load my website and it says there is an issue with the server. Really frustrating
Bonni Good @bonni_b_good
Reported 2022-12-01 22:04:35
Looking to pay someone to help me fix my website! 🙏 I think I just need an hour consult... I have all my pages designed in hostgator/softaculous/wordpress but something is wrong and I can't get the site to display correctly for the life of me :/ https://t.co/jveOnH3koU
Pinup America (Magazine) @Pinup_America
Reported 2022-12-01 00:37:32
@HostGator you’ve refused to give me your legal information after 6 requests.
Do not use these guys!!!
Lost income, stress, who pays my bills, me, when I have a website.
This issue started on the 11/13/22. what date are we now. You’re evasive & give zero fcks about customers https://t.co/uXVfkdUd9U
Pinup America (Magazine) @Pinup_America
Reported 2022-11-30 23:31:48
@HostGator this company's a joke.
They've admitted fault by stuffing up my domain address for the site I was building. It's been down over 2 weeks. I'm seeking compensation. 6 unanswered emails requesting legal address not provided for papers to be served. List your problem below
Katherine McLee ✨ @Katherinemclee
Reported 2022-11-29 12:11:53
Had an issue with the blog, live chat to @HostGator and issue solved in less than 10 mins! Literally the best! #blogger #bloggers #hostgator
Mandoline 🎨🕯️🖌️ @Mandoline_Blue
Reported 2022-11-29 11:01:47
@hoarespitall @HostGator Issue now resolved, happily. I am pleased.
Graham Talbot @turqnet
Reported 2022-11-28 09:17:10
@isobel_b @writerlane @HostGator So after 5 weeks this issue of sending emails to outlook/hotmail accounts continues. As a reseller this is extremely embarr***ing as it appears that nothing had been done to resolve this problem. What’s up?
QueerFox Tales (aka Homobot's Tales) @QueerFoxTales
Reported 2022-11-26 17:12:22
To anyone reading this, Hostgator has apparently shut down the attached site above because I wouldn't buy another full year package but did give them money for a few extra months. I will work on a new pinned tweet.
So use this site instead if interested
https://t.co/2eFFxiTSJI
Anura Guruge @RealAnuraGuruge
Reported 2022-11-26 00:44:13
‘HostGator’ Shared Hosting Was Up-and-Down During Most Of Thanksgiving Day, Nov. 24, 2022. https://t.co/aci5QRYZq4
Asaduzzaman @Sagor00479241
Reported 2022-11-24 21:54:24
Email is very much important to your business communication!!!!!
Your Google Workspace, G Suite Email delivered to spam, Junk?
SiteGround, Bluehost, HostGator Email Delivered to spam/Junk?
Let me fix your issues now!!!!
https://t.co/qwx0LDntVr https://t.co/pIyNv5Guoe
Reel Mockery @reelmockery
Reported 2022-11-24 21:29:13
@CurtisMatthews Had the same problem until I upgraded to Cloud. By the time I talked to customer support, it had usually already fixed itself, but happened regularly like multiple times a week. Personally, I suspect HostGator has overloaded its shared servers and putting profits over service.
About Bow Ties @AboutBowTies
Reported 2022-11-24 14:24:02
Dear @HostGator please fix your servers. My site keeps going down and tech support is not responding.
The Affiliate Watch @AffiliatesWatch
Reported 2022-11-24 12:00:00
@ethan_reimann There aren't worst web hosting companies than Bluehost and HostGator. They're owned by the same conglomerate and either your website will go down or you'll get malware. Guess what? They won't care, don't listen to affiliates and marketers, they're our for commissions.
Magikos_IT @Magikos_IT
Reported 2022-11-24 09:46:22
@Newsjournal79 @7knetwork @GoDaddy @Hostinger @DreamHost @HostGator @MilesWeb The timing for your post is not great, currently, GoDaddy is down in Europe - https://t.co/LqOWWwnGv3 I'm sure it will be operational again soon...
Navine Sebastian @Nav1ne
Reported 2022-11-23 09:18:05
@arvixe @ArvixeSupport @HostGator @HGSupport Server down since morning https://t.co/ctts8T9Heg and OUR BUSINESS DOWN FOREVER
Softaculous Auto Installer @softaculous
Reported 2022-11-23 04:49:40
@mdgrkb @HostGator Sorry for the inconvenience we have resolved the issue
AA Media Studios @AA_MediaStudios
Reported 2022-11-22 10:46:20
@HGSupport @HostGator once again VPS server issues. Been sent to admins at least 16 hours ago still no fix
A. Sami @Sameeh_Azam
Reported 2022-11-22 05:03:58
@HostGator services are down again
Massimiliano Poretti @Mr_Cortexiphan
Reported 2022-11-21 12:37:10
@HostGator I don’t have a case number, I don’t see it in the support chat. I have a VPS and my primary email is info@diecisettanta.com. The issue is on all the domains hosted
Massimiliano Poretti @Mr_Cortexiphan
Reported 2022-11-21 12:35:40
@HostGator I don’t have a case number, I don’t see it in the support chat. I have a VPS and my primary email is info@diecisettanta.com. The issue is on all the domains hosted
Massimiliano Poretti @Mr_Cortexiphan
Reported 2022-11-21 11:50:40
@HostGator today I had to open 7 tickets for a serious DNS problem. All times the chat was terminated. I have been your customer for over 10 years with 22 different domains. Is it possible to get support or do I have to change provider?
Obei @obeiibra
Reported 2022-11-20 13:44:28
Big thanks to @HostGator support on twitter, who solved my issue without even asking any question. Thank you 🙏.
Obei @obeiibra
Reported 2022-11-19 23:30:39
Today, @HostGator stole around $350 from my credit card. When I asked them about that, they said it's automatically renewed service. The problem I've never asked to renew it, so they said all services are renewed automatically if your credit card is added based on our TOS!
Sylvia @Sylvia3604
Reported 2022-11-19 17:32:03
@GlamYourSkin @GTrader38 @HostGator THUMBS DOWN!! I ordered 3 of Phyto Curl Energizing cream and all 3 arrived rancid! I emailed this company three times to politely request a refund and never received a response. Not one! I have had to file a case with PayPal in hopes of receiving one.
Umakant Patil @DevAkaRider
Reported 2022-11-17 13:04:51
Time to move away from Hostgator after so many years. Websites on shared server is going down frequently these days. What is best alternative?
Mase7y Dot Com @Mase7y
Reported 2022-11-17 12:10:03
@HostGator our website is down for 6 days now, hosted on Dedi at your Datacenter, when you will fix this?
Steven L. Johnson (he/him) @StevenLJohnson
Reported 2022-11-17 09:36:21
I reached out to HostGator for status update. They said:
> "Domain https://t.co/TQTI1WI9gU is showing as server Hold."
> "I have asked our billing team to take care of the issue with domain name. We will ensure that it get resolved within 24 hours."
Steven L. Johnson (he/him) @StevenLJohnson
Reported 2022-11-17 07:42:04
Day 2 of new site being down. With ***istance from several helpful people yesterday, we isolated issue to HostGator and/or PublicDomainRegistry. No update yet from support ticket created 12 hours ago.
Aidan Heron @AidanHeronUK
Reported 2022-11-17 06:54:57
Think I might have found the issue (with the help of @HostGator support).
Now to test and see if we can get it up and going
Vineet Agarwala @vineetagarwala
Reported 2022-11-16 07:19:29
@HGSupport has become so inefficient that I cant stand it for one more day
Using #HostGator services for more than 10Yrs but now the support s@cks
Connected to 3 support executive via chat, all 3 responded completely differently. My sites still down
Please avoid this hosting
PerOla Hammar 陈家悦 @perolahammar
Reported 2022-11-16 05:51:35
@WeeeLiveDotCom @HostGator @HGSupport @downdetector Sorry to hear that. It is impossible to depend on hostgator anymore. Customers called me 6 hours ago asking me to fix their sites. I have been trying to get a hold of hostgator since then. Whenever it is up and running again I am downloading all sites and moving right away.
WeeeLive @WeeeLiveDotCom
Reported 2022-11-16 05:40:29
@perolahammar @HostGator @HGSupport @HostGator @downdetector Same Here Hostgator Cpanel, Website everything down for me
BlackbullTechnosoft @Gaurav92192069
Reported 2022-11-16 05:23:47
@hostgatorindia
Error resolve again error hosting down and resolve. This kind of problem we are facing on our domain after every two or three days. Now you guys are shameless.
Your server is down after two or three days. We decide all our hosting with host gator will switch
PerOla Hammar 陈家悦 @perolahammar
Reported 2022-11-16 05:01:39
@HostGator @HGSupport I am leaving you now. Again all sites on my hosting account with you is down. I can not access the WHM and I can not start the support chat, I have called your support phone number and get disconnected after a while.
LOUIS @CEOConsultants
Reported 2022-11-14 20:35:01
@HostGator / @HGSupport it turns out your "System Ops Team" can't be bothered to attend to a server that has been down for two weeks.
#Hostgator
#dedicatedserver
#Fail
#badcustomerservice
LOUIS @CEOConsultants
Reported 2022-11-14 13:20:47
@HGSupport @HostGator / @HGSupport
Are you telling me that after 2 weeks of troubleshooting, your "A Team" has not managed to fix anything?
How much longer do you propose for us to be patient? Another 2 weeks? 4 weeks? Maybe early January 2023 would fit your guy's schedule better?
LOUIS @CEOConsultants
Reported 2022-11-14 12:44:08
@HostGator / @HGSupport, so no answers and no solutions.
What do you propose we tell our clients?
#badcustomerservice
#Hostgator
#ServerHosting
#DedicatedServer
#Hosting
LOUIS @CEOConsultants
Reported 2022-11-14 10:57:23
@HostGator / @HGSupport, so no answer? As in you don't know? Or as in you expecting customers to be OK with having dozens of clients' sites down for 2 weeks and more?
#ServerHOSTING
#Hostgator
#BadProducts
#BadCustomerService
LOUIS @CEOConsultants
Reported 2022-11-14 09:42:56
@HGSupport You didn't answer the question, though: what industry benchmark or common practice makes a web server being down for two weeks, OK ?
Don't you think your current customers and potential future customers DESERVE to know?
@HostGator @HGSupport #hostgator
#hosting #Servers
LOUIS @CEOConsultants
Reported 2022-11-14 08:49:24
@HGSupport Your support team says they don't have an ETA !!!!! It could be days ....
THAT is NOT OK. An entire server can't be down for 2 weeks OR longer.
@HGSupport @HostGator
LOUIS @CEOConsultants
Reported 2022-11-14 08:19:53
@HostGator / @HGSupport do you think you have already embarr***ed your organization enough?
Care to address the issue of a dedicated server being down for 2 weeks?
#Hostgator #HostgatorSupport
#hosting #dedicatedserver
#TerribleCompany
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