Is HelloFresh down right now?
(latest update October 19, 2020)
HelloFresh SE is an international publicly traded meal-kit company. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Kaylee Houde, MBA @kayleehoude
Reported 2020-10-19 16:37:19
I started using @****oFreshCA to cut down on food waste + eating out costs! It is soooo much better and I am wasting SOOO much less!
Rachæl 🇬🇧 🏳️🌈 @techpoodle
Reported 2020-10-19 05:11:07
@****oFreshUK Hi Semra, it's not an account specific issue, the links in the email containing recipe modifications contains do***ents people don't have permission to access. Specifically the Chicken Rogan Josh and Halloumi & Mango Curry links fail. The others are fine.
Pauls @paulinkababe
Reported 2020-10-18 20:02:00
.Such a first world problem complaining that your @****oFresh delivery never showed up
inwoodguy @Ambrodesigns
Reported 2020-10-18 19:45:10
Why is my squatting in our @****oFresh box an issue? https://t.co/KUAkMBbQSM
Zaahir Moolla @zmoolla
Reported 2020-10-18 19:10:05
Apparently early this tiny sweet potato is supposed to fill an oven pan. Sadly not the first time @****oFreshCA has let us down. Never heard back from customer support after we found our veggies were rotten the day after delivery. https://t.co/LJ8Hjh2a60
David Lipton @bornlucky86
Reported 2020-10-18 04:44:54
@****oFreshUK Your position of “we created a problem for you, we will do nothing to help... please come again soon” baffles me
Simon @SighmanCanada
Reported 2020-10-17 19:28:29
@Princess__Fiona @****oFreshCA Yup I've tried @****oFreshCA a few times, quality and product weights were always an issue.....
yesbody @xxxvag
Reported 2020-10-17 04:45:52
@Food4ears @frankvanrest @TerenceHuijgen @daanriver @flowyourmoney @Piels @bunq @****oFreshNL Also there is a problem with budgeting. It shows different amount in insight and in budgeting for “general”. Showing me that I have already spent 1k this month when it’s 10th times less
Biotechue @Biotechue
Reported 2020-10-17 01:05:03
This is the amount of cryopack gel @****oFreshCA is asking me to pour down my drain. Every week. This doesn't even show the amount of packaging clogging up the recycling bin. Tried them for a week, no thanks. At least FreshPrep picks up all the cryopacks and packaging for reuse. https://t.co/MGLhby6Fr5
Chilby @ChillyFoxie
Reported 2020-10-16 21:49:31
@Tristyn72628594 @****oFresh Yeah, might break down in like, half an hour or so.
Kim @canadianmate
Reported 2020-10-16 19:36:20
Got this from Down Home today! 😋
#NovaScotia #Halifax #DonairMeat @BrothersPepperoni #Gilbey’sLemonGin #SanPellegrino # ****oFresh https://t.co/x2xaWWT1UJ
Ryan White @RyRythehypeguy
Reported 2020-10-15 22:12:32
Back to throwing down in the kitchen took a brief break in between but fixed some yummy meals. Monday did spaghetti with turkey meatballs which was a first and Meatloaf a la mom from @****ofresh First time making meatloaf and when I was younger I only had my moms. #****ofresh https://t.co/2LMOHcipLM
Ruby Yazmin @rubyyazmin_
Reported 2020-10-15 20:37:12
Hands down one of my favorite @****ofresh meal I’ve made 😍 https://t.co/7AhPXZDGCm
Pablo @lordpablo
Reported 2020-10-15 15:42:16
@****oFreshUK Check the account DMs, my details are there, several times, as this is an ongoing issue.
Asher @AsherColeman
Reported 2020-10-15 12:55:32
Guys come onnnnn! I know it’s only an apple (and I’ve got one handy) but this isn’t cheap and if it’s on the bloody menu I’m sort of expecting it to be in the box. No? @****oFreshUK I’m also a menu card down - it’s fine I’ll use the app.
Banta Maria @BantaMaria1
Reported 2020-10-15 04:10:41
@****oFreshUK @thenameisjyoti WhatsApp : (520) 216-5981
https://t.co/K8FVKZwqGV
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Ammutseba/Zymurgist @ZombieBrewer
Reported 2020-10-14 22:14:59
Got my first @****oFresh today. It's gonna force me make some more counter space available but that's a good problem to have! https://t.co/h9FXGK8Ulp
sdot. @ibespinnyG
Reported 2020-10-14 20:30:49
@_hdot_ @****oFresh @****oFresh you need to fix this. Becoming an issue lately. I’ve had two late boxes in the last month.
Sam @Samisyours20
Reported 2020-10-14 20:29:33
@brycevibes @****oFresh I’ve never had a problem personally
Lord Dope @RussellBurdikin
Reported 2020-10-14 16:04:30
@****oFreshUK and @goustocooking It is a shame that neither you offer meals for one, I was hoping this might been the answer to help me cut down on food waste and eating a bit healthier.
Eloise Black @EloiseBlack10
Reported 2020-10-14 15:50:55
My whole house nearly burnt down because I put hot oil at the top of the oven. Thank god for fire extinguishers. All because @****oFreshUK sent this recipe. I know it was probably stupid of me, but when blindly following a recipe you don’t really think, you just do! https://t.co/eSC8Rdmt8K
Slim @SlimReplies
Reported 2020-10-14 15:12:39
@****oFreshUK @loujdawson It’s clear from your pic where the problem lies... shipping have forgotten to include your crystal ball!? I’ll have a word!
That said, we have DM’d you the full recipe and will be sure to fix! Cod are not birds, so sorry for expecting you to wing it!
#what****ofreshcouldhavesaid
NOT Frank_Bough @frank_bough
Reported 2020-10-14 15:08:08
@****oFreshUK @loujdawson I noticed the garlic problem with that recipe too. I flung it on the broccoli.
Elise Barlow @ShallowBarlow
Reported 2020-10-14 14:47:34
@sarabrains @****oFresh I used HungryRoot. It’s based on a vegetarian diet with some meat options. I never felt hungry on it (a major issue for me with meal plans—having to snack to feel full) and their stirfrys are delicious! I avoided their tomato sauce though and made my own dressing for those meals.
Big Fish @kieronFish
Reported 2020-10-14 13:40:16
Got bored of always thinking about things to cook so decided to try out @****oFreshUK
I’ve had 7 boxes and had a problem with 5 of them. Not happy at all 🤬
Megan Lilly @meganlilly
Reported 2020-10-14 13:01:40
Hi! @****oFresh! I sent you a message last night about an issue with my delivery. Can you please ***ist? Thanks!
geinor styles @geinorstyles
Reported 2020-10-14 11:40:54
@LouiseSwindell @****oFreshUK Me in about 50 mins. I’m having a lie down to contemplate my fate and those of my kids.
Hel @loveagoodrant1
Reported 2020-10-14 11:08:59
Got my lovely @****oFreshUK box before, my friend who lives round the corner has signed in to get their free box and cant create an account as you aren't deliverin to Liverpool!!?
Why?Surely youd do a roaring trade in a locked down area& would be able to leave it on the doorstep
Richard Hyland @richardhyland
Reported 2020-10-13 15:14:43
@****oFreshUK No problem. Have sent a DM
John Denton @John_Denton13
Reported 2020-10-13 10:02:01
@****oFreshUK just a quick question, given that there is a major pandemic currently around the world, would you eat meals that have been delivered, if the seals had clearly been broken and there were missing items?
Guido @GuidoRugo
Reported 2020-10-13 08:00:54
@****oFreshUK could you guys help me with a delivery issue please ?
Fun Sponge @Trevs_Twit
Reported 2020-10-13 06:48:00
@****oFreshUK @DPDgroup_news Thankfully we have been in the building most of the time & able to run down to collect. This will not be the case with all of your customers, probably against delivery policy.
I seriously suggest other options for delivery.
We will get a box next week & will cancel after that
Fun Sponge @Trevs_Twit
Reported 2020-10-13 06:43:01
@****oFreshUK @DPDgroup_news Its an ongoing problem, which seems to be from DPD rather than ****oFresh.
Kicking a box into the bottom of a stairwell, which is the best case scenario in our experience, is not delivery.
Spookspinall 🏳️🌈 @paspinall42
Reported 2020-10-13 04:57:51
so today's (13th Oct) @****oFreshUK delivery turned up, see the issue ? https://t.co/EaBwNW2iDL
Ryder Doty @ryderdoty
Reported 2020-10-12 14:51:19
@jeffguerrero @freshly Had the same problem with @****oFresh
S M O K E Y @smokey4781
Reported 2020-10-12 14:31:17
I’ve cancelled. The response to my complaint was shocking! Time for a bit of @****oFreshUK I think.
Caroline Apsey @Caz_Apsey
Reported 2020-10-12 14:26:05
Shout out to @****oFreshUK for their customer service as well as going #carbonneutral! Everyone has a little hiccup week but they sort the issue kindness and ease. Thank you for being one of my favourite #lifehacks
It's ME Helen @positively___ME
Reported 2020-10-12 10:22:17
Thought I’d give @****oFreshUK a go. Part of the problem for me is working out what I need to buy as much as then being able to stand and prep.
Had a £20 off voucher, made it £7 for 6 meals! I have some £20 off discount codes if anyone wants to give it a go too ☺️ https://t.co/dEOcApJbxg
Aaron @Farley211
Reported 2020-10-12 05:42:51
@****oFreshUK ****o I have a problem with my order and wasn't sure the best way to contact you guys.
Dorian Peters @dorian_peters
Reported 2020-10-12 02:33:20
@****oFreshUK with the update my app now freezes on launch. I reinstalled and it worked the first time and not afterwards (suggesting a problem with auto sign in?)
Ollie Jeffery @JefferyOllie
Reported 2020-10-11 15:11:07
@****oFreshUK We love most of them! But the steaks are deffinitly at the top (although a little pricey sometimes!) The Lamb we had today also was very yummy! We also deffinitly eat together more also! Top job! Never had an issue with deliveries or the order!
Andy Park @SchwanSpencer
Reported 2020-10-10 19:20:30
@****oFresh quality of the ingredients have been more variable and considering @PurpleCarrotXO, but it seems their quality are also going down.
Wayne Ziants @wziants
Reported 2020-10-10 18:41:06
@****oFreshCA loving the meals we’ve had so far. But what’s the best way to dispose of the “non-hazardous gel solution made with salt and water”? Turns out that down the toilet was a mistake. 😠 Outdoors drain? Water the plants? What works?
Peter Winovich III @IamSerbia
Reported 2020-10-10 11:15:15
@****oFreshUK @richardgrundy Same issue and have reinstalled multiple times.
Peter Winovich III @IamSerbia
Reported 2020-10-10 11:14:16
@****oFresh @Royal__Chic Same problem. Are they ever going to address this ?
spaghetti yeti @spaghetty_yety
Reported 2020-10-09 18:30:48
@****oFresh As I never made any transaction, purchase, or payment, the ONLY thing I want is for you to delete my personal information from your site. That is all I am asking for. I have called three of your representatives and am extremely unhappy. Please fix this.
Lisa @constituentindy
Reported 2020-10-09 13:50:40
@lisastark351 Lol ****oFresh solved that problem for me.
S’Kellyton @kellyamma
Reported 2020-10-09 13:20:57
Of COURSE my ****ofresh box got left outside. Because I can go down three steps on crutches and wrangle it inside. 😩
ExpressionswDren @ExpressionswD
Reported 2020-10-09 09:54:30
Should have checked the camera setting, but was in too much of a hurry to wolf down that Tilapia!! 🐟 I present to you, last night's dinner...
Thanks @****ofresh and @pamperedchef
#foodie #betterwithpc #whatsfordinner https://t.co/rlgqYll82C
Millie Kilby @millie_kilby
Reported 2020-10-09 06:47:48
@****oFreshUK is your app down? Trying to access my account to change my deliveries but the app won’t open. I’ve deleted and reinstalled it, updated my phone etc