Is HelloFresh down right now?
(latest update July 27, 2021)
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Gower Family @FamilyGower
Reported 2021-07-27 02:48:10
@****oFreshUK anyone else been let down by ****o Fresh .
No communication, false delivery updates and at 08:48 to be told there are still 50 ahead of us shows a serious logistics issue !
Not to worry they are delivering today and crediting us £7.50 for our trouble - WOW 😂😂😂
Matthacker1 @Matthacker01
Reported 2021-07-27 02:44:18
@lyz_1986 @****oFreshUK We help to fix hacked and locked account kindly send me direct message concerning your account recovery process such as @facebook @activision @instagram @snapchat @gmail @cashapp @paypal @zelle @venmo @applepay
James @jimllustration
Reported 2021-07-27 01:54:11
@****oFreshUK Hi Danny! Thank you for your response, the issue appears to have resolved itself now! Thanks anyway!
skinnedteen @hiimjade
Reported 2021-07-26 20:18:31
@rowtendo never used anything fully premade but home chef is a bit more dumbed down then ****ofresh because most of the prep (chopping and whatnot) is done ahead of time, we interchange between the two for some variety
Ben Bruex @Buffy619
Reported 2021-07-26 19:21:47
As Digital Food Slows, What's Ahead For D2C Meal Kits? @CoresightNews @BlueApron @****oFresh #mealkits #egrocery #D2C https://t.co/ZxX4vQpOyD @mahoney_sarah My problem is that I'm a picky eater meal kits would be a no from me as I wouldn't eat hardly anything from the kit.
Jim Holland 🏴🇪🇺💙😷#FBPE #FBPPR @atlanta25
Reported 2021-07-26 17:04:37
@****oFreshUK @YodelOnline @dhlexpressuk Have already spoken to help line and received refund. Point is your business is being damaged by lousy courier service from @YodelOnline . When you guys use DPD the delivery is never an issue.
Jacko @onejacko
Reported 2021-07-26 14:12:29
@TheSumoGuy @****oFreshUK We stopped ordering in the end because of the exact same issue
Juha Remes 🐧👨💻 @juha_remes
Reported 2021-07-26 13:39:39
The problem with ****oFresh meals is that they are excessively complicated. You can easily make 40-minute Biryani, but not if it's from ****oFresh meal kit. The meals like this ***ume you do cut corners in certain places and use pre-made ingredients. That's how takeaways work.
monocle @klenicles
Reported 2021-07-26 12:28:51
@****oFreshCA anyway we can opt out of these diaper bio bags? The bag was inside the box upside down, luke warm ingredients at best AND living in an apartment building with no green bin option, it’s more of a giant nuisance then anything productive. My stuff was colder before.
💙 PinkAppleJam's Art 🐙 Laura Watton @PinkAppleJamArt
Reported 2021-07-26 10:13:54
Hi @****oFreshUK @YodelOnline why does the yodel app say delivered when it is not, scroll down it shows parcel has definitely not been delivered, and a 10hr window is really poor, honestly.
Why?
So poor https://t.co/n3ohZCqWiz
DPDgroup @DPDgroup_news
Reported 2021-07-26 06:28:11
@APSchrader @****oFreshUK ****o and thank you for reaching out to us. We are sorry to see this. We will report this issue to our team who will look into it. Kind regards.
Tim Hall @DomainTreeUK
Reported 2021-07-26 05:32:20
@toot1st @****oFreshUK @****oFreshUK I'm having this exact problem, can you help?
cassyah @softlikesaturn
Reported 2021-07-26 03:41:18
even meal prep delivery ****.
like wtf u do when u **** up n a burn ur chicken on a ****ofresh order?
they give u ur money back ? u gotta start again? u down a meal for the week? i need answers
Davo @davobaird
Reported 2021-07-26 03:25:58
@marcoopolooo @Easts4Life @****oFreshAU Yeah, I found them great 99% of the time. Only rarely an issue just with work constraints etc can't have mistakes. Shame I'm in the same boat, worked in ***berland area so now have to test and isolate because someone 2 floors down
Self-isoCaitlin @caitlin_tweets
Reported 2021-07-25 22:46:29
@****oFreshAU Hey team - could you please provide an update on this issue being resolved? The app seemed to be working this morning but is down again now - coincidentally enough just after I received a text about there being changes to my order this week 🤔
Happily 💉💉, feminist rando @JnetM13
Reported 2021-07-25 20:09:56
@thisc***girl @****oFreshAU Apparently they’re fairly locked down and it caused delays
James @jimllustration
Reported 2021-07-25 18:58:45
@****oFreshUK is there an issue with making payments on the website currently? Both PayPal and using card details start to load then nothing further, other websites are loading and the device is cabled in. Please advise.
James Pain @jpainio
Reported 2021-07-25 14:08:15
@jamesdrandall That sucks. I can recommend ****oFresh. I think they're the original that launched the trend. Did them for a couple months. Not a single issue.
Jane @🏠 #WeAreCorbyn #PeaceAndJusticeProject @JacF_LFC
Reported 2021-07-25 07:34:08
@****oFreshUK Just to let you know, I didn’t receive any recipe cards with my delivery. It’s not a problem as I can look them up, but not everyone can! Just thought you should be aware. 🙂 https://t.co/S55MJXm5S7
Mrs O @The1stMrsO
Reported 2021-07-24 17:33:51
@AdeleCaversham @SaraKS1981 @nice_cuppa @****oFreshUK Well, my freezer is stocked and I'm just sitting down after fetching the washing in off the line. There's bugger all on the telly and it's fun to rile the wokey pokeys. 😉
Captain Cooper 🏴🏴 @nigel670
Reported 2021-07-24 14:00:53
@Its_ok_to_be_u @****oFreshUK Get it down yer .👍🏻
Jillyn @jayohsul
Reported 2021-07-23 16:36:18
Ok @****oFresh second issue I’ve had with delivery this batch. Left in the sun instead of my shady front porch, no knock, box is covered in ants. 😭
Roks-Ann Roschana @RoksAnnRoschana
Reported 2021-07-23 08:31:35
Can I just that @****oFreshUK have hands down the best customer service I've ever experienced. They smash it.
Jono @Jonaldinho3
Reported 2021-07-22 22:07:00
@IceManIsaac Man, Huskerrs laying down after those 🔥🔥 tacos courtesy of ****oFresh 😏😏
LaurenHoya @DrPepperChica
Reported 2021-07-22 20:14:32
Just gonna say that @****oFresh has solid customer service. It’s rare I have issues, but when delivery delays cause problems (out of their hands) they are so quick to issue a refund and fix my account. Thanks HF!
HelloFresh US @HelloFresh
Reported 2021-07-22 19:39:28
@Beau_Branton Hi there Beau! This is not ****oFresh approved. Please get in touch at 646-846-FOOD (3663) so we can fix this! Otherwise, you can live chat with us 24/7 at https://t.co/xkH8Ai1JM1, using our chat tool on the bottom right corner of the page.
David Boyer @davidaboyer
Reported 2021-07-22 19:27:58
@****oFresh - you never asked me why I cancelled my subscription, one clue is that I am now waiting past 7:00 on a Thu for my Mon delivery. Someday you’ll realize that @UPS sucks. Had no trouble on weeks that @Veho delivered. Hope that @blueapron has this down! I am hungry!
HelloFresh US @HelloFresh
Reported 2021-07-22 19:07:06
@m_magden22 @KingAngelotta Hi Megan! Oh goodness -- we're so sorry about this. That's not ****oFresh approved. Please get in touch at 646-846-FOOD (3663) so we can fix this! Otherwise, you can live chat with us 24/7 at https://t.co/xkH8Ai1JM1, using our chat tool on the bottom right corner of the page.
Rob Playter @IObiRobI
Reported 2021-07-22 18:17:42
@****oFresh do you have an email address I can send an issue with my delivery to? Thank you
François Dominic Laramée, PhD @fdlaramee
Reported 2021-07-22 17:15:47
@Tine_R*** You’ll do fine! ****oFresh recipes are fairly straightforward and well explained. The only issue I’ve ever encountered with subscription boxes, which you won’t have to deal with tonight, is that they sometimes (grossly) underestimate cooking time for poultry. Good luck!
Bethany Tull @Beefyy
Reported 2021-07-22 15:52:49
@****oFreshUK really frustrated when making my first meal today about of my new box to have 2 ingredients missing! 😔 real let down to what I wanted to be an exciting and delicious meal.
Kim Burgoyne-Smith @mrs_essex
Reported 2021-07-22 15:40:39
@GByford75 @discodances @****oFreshUK Yeah, whenever I have had an issue like the odd missing ingredient or something it’s always quickly resolved.
I find them a lifesaver as I’m a crap cook, but I can’t go wrong following the recipe cards and everything all prepped and measured out! 🤣
Haddy 💜 @craftyteawitch
Reported 2021-07-22 05:52:28
@****oFreshUK I'm not sure you can do much to help, I've been refunded the extra delivery charge. I just don't think it's fair to offer an option you can't deliver on whether it be an issue your end or a DPD issue.
ashley @_ashtagging
Reported 2021-07-21 20:19:40
hi @****oFresh I had an issue with my most recent order but I don’t want to **** it up on Twitter- can I DM you or could someone reach out? Thanks!
Rosie Rose, Surviving Grad School 📝🎓 @evelynhaddock
Reported 2021-07-21 18:05:11
@mandylawson7 @****oFresh We’ve had it before. It’s great! Actually all three of these we’ve had before. It’s a trip down memory lane lol
Josh Power @joshp1407
Reported 2021-07-21 12:53:55
@****oFreshUK shattered chilli jam packet for my chilli jam sauce. Don’t want broken plastic. Ridiculous.
Amy Zena @_AmyZena
Reported 2021-07-21 11:23:40
@****oFreshUK hi. Was just on your app about a problem with an order but the app crashed mid conversation! We sorted the problem but I didn’t get the email to send the pic too!
Melissa @Honey_Bee_4
Reported 2021-07-21 09:43:06
Who can spot @****oFreshUK ‘s mistake???
.
.
.
#mistake #issue #meat #food #fooddelivery #notwhatiordered #help #fixit #please https://t.co/RrYvUoaYlG
MAD @MAD_GAMING2021
Reported 2021-07-21 02:59:32
@FmRasher @foxintheboxfm @****oFreshUK I was worried about the portion size but that definitely isn't an issue. I think the meals are so nice and it makes you feel good knowing that its all cooked fresh and they are healthier
🎃HalloweenMcQueen👻 @Halloweenmcqn
Reported 2021-07-20 22:31:48
I ordered @****oFresh while hungry, and I think I may have fallen down the rabbit hole. https://t.co/g81Gd9Ool1
isabella @bellaabeee
Reported 2021-07-20 20:06:32
@****oFresh last week your package was missing sour cream. No problem. Have it in the fridge. This week it’s southwest spice… https://t.co/XeEf9guzBC
FM Rasher @FmRasher
Reported 2021-07-20 17:34:22
@foxintheboxfm @****oFreshUK Yeah will do mate. It justs nice not to have that boring convo with the Mrs about - what shall we have for dinner tonight!? We’ve got set meals for the week to pick from and they supply all these ingredients for those meals so cuts down on food waste too. Will keep you posted 👍🏻
Michaela Ware @michaela_ware
Reported 2021-07-20 16:33:10
@****oFresh Sent! I appreciate how responsive you are when there is an issue.
Bharat Bhandari @bharatbhandari1
Reported 2021-07-20 15:31:00
@TwoPoundPunt @goustocooking Oh what's your discount code mate, we're gonna try it next week, @****oFreshUK is consistently letting us down
Juha Remes 🐧👨💻 @juha_remes
Reported 2021-07-20 14:47:21
Personal experience from ****oFresh and similar services: I love the idea. I'm very busy but I also want to eat healthily, so I get where this is coming from. The problem is, unless you're professional chef, cooking these meals actually takes hours and each box costs a lot. https://t.co/AsF5ERqwJu
StreetsOfRach @Gin_and_bones
Reported 2021-07-20 14:24:24
Gutted I've been using ****ofresh for a few weeks because it means I don't have to think about food or go shopping etc & this week because it's my birthday I treated myself to a 5 meal box with all my fav dishes but there was a problem at the depot so now, no box & no food in
Kelli Marks @kellimarks
Reported 2021-07-20 12:36:34
@ReformedCam @****oFresh @FedEx OMG. I had a similar thing happen but the box only showed up a day late. I watched it via tracking ride around on a truck all day only to get it the following day, room temperature. ****o Fresh refunded me no problem. They have great customer service.
Emma Toms @Drama_Queen85
Reported 2021-07-20 10:34:49
So this is how my @****oFreshUK box arrives... absolutely shocking. There's a different problem with it week after week!! #poor #****ofresh #ripoff https://t.co/5GrJXELQ6U
Emma Toms @Drama_Queen85
Reported 2021-07-20 10:33:08
So this is how my @****oFreshUK arrives... it's one thing after another a different problem every week... absolutely poor!! https://t.co/15kWhd7yDP
Andy Ledger @Lowfeller
Reported 2021-07-20 09:34:07
Have you ever wondered if you could cool yourself down by putting your feet in the ****oFresh cold bag?
After removing the meat & other perishables first, of course
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