Is Hathway down right now?
(latest update September 27, 2022)
Hathway Cable & Datacom Ltd, initially known as BITV Cable Networks, is a cable television and internet service provider in India. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Kamil @Moh_Kamil
Reported 2022-09-27 09:58:36
Very poor service by GTPL Ahmedabad. Not solve my issue regarding speed. I have 80MBps plan i got 40MBps speed. Not responding for service. Ticket number #20331010 & #20338933 @GTPLHathwayLtd @AhmedabadGtpl @ahmedabadmirror @MIB_India @abpasmitatv @AamAadmiParty
Hathway Broadband @HathwayBrdband
Reported 2022-09-27 09:54:10
@ReddyShresht Dear Customer, we are sorry for the delay in resolving the issue and apologize for the inconvenience caused. Please be ***ured your concern is being looked at on priority. Thank you for your patience. Hathway Customer Support Team.
Harshvardhan Parikh @imharsh3010
Reported 2022-09-27 09:04:38
shame... shame.. still your team make fool with fake solution. without coming your engineer solved my issue 5th/6th times and I re-open it. hope change your policy to make fool. See the time. 😡🤬😡🤬 @GTPLHathwayLtd @jagograhakjago https://t.co/GtHaihFcqx
Hathway Broadband @HathwayBrdband
Reported 2022-09-27 08:27:46
@Am6y_AG Dear Customer, we are sorry for the delay in resolving the issue and apologize for the inconvenience caused. Please be ***ured your concern is being looked at on priority. Thank you for your patience. Hathway Customer Support Team.
Harvind @Harvind_46
Reported 2022-09-27 07:53:44
@HathwayBrdband Ticket No - 27092022B835551 facing issue with your network. Initially i thought it's my laptop issue but was facing issue with all the other devices.
Note - All devices works well when connected to other hotspot or network.
Amit Singh Bhandari @seosmolinks
Reported 2022-09-27 05:20:52
@HathwayBrdband Take as much time as you want, the internet is down since yesterday.
The only option left is to leave the hathway after using for 8+ years.
Amber Gulati @Am6y_AG
Reported 2022-09-27 04:56:55
@HathwayBrdband It's my interview today in 20 mins you mfs and now internet is down. **** you. It's over https://t.co/UXWgcTjBBY
Rahul Khamankar @Rahul_Khamankar
Reported 2022-09-27 04:44:10
@HathwayBrdband issue is not resolved still facing the problem and ticket is still open.
Gagan Maheshwari @GaganMaheshwa11
Reported 2022-09-27 03:42:52
@HathwayBrdband Automatic reply from mobile app as it is network issue. Also I haven't received any text message in my inbox. Attached is the screenshot for your reference. https://t.co/KLkkqrTod6
Amit Singh Bhandari @seosmolinks
Reported 2022-09-27 03:27:58
@HathwayBrdband I hope you understand what a priority is.
Each year, your internet goes down for like 30 to 60 days,
Which means I am paying two months of extra charges to you.
Shame on you for cheating customers. https://t.co/k5ZHR1ARr5
Ankit Yadav @ankit45u
Reported 2022-09-27 03:21:26
@HathwayBrdband Hi team can you please look into the request number .. facing internet issue from last 3 hour https://t.co/bbkn4K5dTO
Amit Singh Bhandari @seosmolinks
Reported 2022-09-27 03:18:15
@HathwayBrdband
Again the internet is down, it's happening every week, and the complaint is already there. It's almost 24 hours without internet,
I will not recommend hathway to anyone.
This is happening every week, shameful,
Rahul Khamankar @Rahul_Khamankar
Reported 2022-09-27 03:02:17
@HathwayBrdband Any update ? Issue hasn't resolve yet ?
FightingFather @HarshitKamdar1
Reported 2022-09-27 02:45:33
@TikonaTIL hatsoff.. inspite of so maany complaints u guys do not respond. Donot at all intend to visit premises and check what is actual problem
@HathwayBrdband @airtelindia u have great business opportunity in our society pl do come.
@TikonaTIL customers wants to change https://t.co/zwVw59b3Zq
Dev @Dev09238553
Reported 2022-09-27 02:20:55
@HathwayBrdband The issue is fixed now. Hemant and Narshimha came over and dealt with the problem in minutes. Thank you all for your prompt action.
Abhijeet Jhala @jhala84
Reported 2022-09-27 02:18:24
@HathwayBrdband another example of your useless, zero Regards to customer complaints. You simply send a standard template saying issue resolved without even doing anything. Your sales team still keeps har***ing with renewal calls. https://t.co/k6ugO8gtBJ
P.N.Pandey @chankey19
Reported 2022-09-27 01:59:25
@HathwayBrdband @Niteshfearless I have already dm Hathway Ac. No., issue not resolved.
Dev @Dev09238553
Reported 2022-09-27 01:43:56
@HathwayBrdband It's been a while now..The issue is not fixed yet neither did I receive a call from the support team. I am unable to carry on with my work. Kindly check on priority.
Jayesh Thakkar @JayeshT35596145
Reported 2022-09-27 01:28:31
@GTPLHathwayLtd Who says problem solve that complain already pending and from last two days net torraly disconnect there is no reply from technician
Hathway Broadband @HathwayBrdband
Reported 2022-09-27 01:26:12
@a_mugil Dear Customer, we are sorry for the delay in resolving the issue and apologize for the inconvenience caused. Please be ***ured your concern is being looked at on priority. Thank you for your patience. Hathway Customer Support Team.
Gagan Maheshwari @GaganMaheshwa11
Reported 2022-09-27 00:04:59
@HathwayBrdband Any update on my issue? From last 10-12 days I am facing internet issues. Send the technician at my place so it will not hamper on my work. Also I want to extend my existing plan due to internet connection issues. Let me know to whom I need to reach out for it.
Pankaj Maheriya @PankajMaheriy93
Reported 2022-09-26 21:49:59
My Broadband Connection has lost signals since last night. please solve my problem as soon as possible
Connection No : 8780718161 @GTPL_Care
@GTPLHathwayLtd
@gtplkcbpl_
Pankaj Maheriya @PankajMaheriy93
Reported 2022-09-26 21:27:36
My Broadband Connection has lost signals since last night. please solve my problem as soon as possible
Connection No: 8780718161 @GTPL_Care
@GTPLHathwayLtd
@gtplkcbpl_
Rohit Choudhary @RohitCh14816005
Reported 2022-09-26 15:30:28
@HathwayBrdband STILL NOW INTERNET ISSUE IS NOT SOLVED I AM NOT ABLE TO BROWSE FROM HATHWAY BROADBAND WROST SERVICE GETTING FROM HATHWAY @HathwayBrdband
PREM NARAYAN LAHOTI @PREMNARAYANLAHO
Reported 2022-09-26 14:02:12
My hathway boardband no is 1341312603. I have compain 3 times for same issue suffering frm 14 sep below are my ticket nos 14092022B641506,
18092022B706562, 24092022B792896 all 3 complains are closed without sloving the issue. Till today I am facing d same issue
Worst service
FightingFather @HarshitKamdar1
Reported 2022-09-26 13:16:33
@TikonaTIL this is frequent problem every day people in our area r facing with ur connection. Ur technicians never visit wen there is problem
User 1125278632
@HathwayBrdband @airtelindia u hv grt opportunity 4 business in our area as all @TikonaTIL users want to change broad band https://t.co/qib2PmzYTG
yogeswararao goka @yogigoka
Reported 2022-09-26 12:41:27
@HathwayBrdband Still my issue not resolved,where is my refund amount.i am staying at 250m to main road of kukatpally, hyderabad,at that point your service is not there... Think once do something... 😡😡😡😡
Gagan Maheshwari @GaganMaheshwa11
Reported 2022-09-26 10:16:31
@HathwayBrdband Still the issue is not yet resolved. How much time it will take? It's impacting on my work & you guys are taking lot of time to sort the issue.
Asad @Asad59619150
Reported 2022-09-26 09:30:59
@GTPLHathwayLtd Worst service, they just say to solve your issue in 24 hours my complaint has been registered from more than 30 hours, not a single person contacted after complain. And when I have track the complaint number it has been marked as resolved and status was closed.
jonas kahnwald @jonaskahnwald_7
Reported 2022-09-26 08:19:18
@GTPLHathwayLtd Did you read this thread properly?? I already mailed a long time ago for this very issue. The support team is sleeping. Not gonna do it again. I'll only say that the complaint number is #1981550. And don't give a false impression by saying we're listening 24x7.
Gagan Maheshwari @GaganMaheshwa11
Reported 2022-09-26 07:51:57
@HathwayBrdband Still facing the issue & how yo have resolved it? Fix the issue ASAP & confirm once done.
Hathway Broadband @HathwayBrdband
Reported 2022-09-26 07:27:12
@CharlzRamanujam Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team.
Hathway Broadband @HathwayBrdband
Reported 2022-09-26 07:20:43
@PratyAgni Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team.
suraj @suraj99509303
Reported 2022-09-26 07:14:03
@HathwayBrdband
No response from ur technical team
He came day before yesterday and solved the problem from Sunday afternoon it's not working... Send ur team now ..... This guy has not responding said he will come after noon
But now it's around 4 send him ........ https://t.co/mzZUcw7EgC
Pal @spalfour
Reported 2022-09-26 06:48:55
Again i am facing connection problem. I work from home. Please resolve connection issue asap @HathwayBrdband
sdessans @sdessans333
Reported 2022-09-26 03:44:05
#hathway broadband is down in Noida.
@HathwayBrdband #noida #hathwaybroadband
sdessans @sdessans333
Reported 2022-09-26 03:43:16
#hathway broadband down in noida? @HathwayBrdband
Amber Gulati @Am6y_AG
Reported 2022-09-26 03:31:31
@HathwayBrdband Internet is down and app is also not working for logging the complainant. **** hathway. I'm done with your bull**** this time. Dare call me again for package renewal agar gaali sunni ho to. https://t.co/eKj3W4vUoA
rahul 💲🦄 @Kalpesh54428538
Reported 2022-09-26 03:06:38
@HathwayBrdband @9868Deepak You never work well always internet speed up down up down such 3rd cl*** internet in india is @HathwayBrdband
sandesh @tsandeshsingh
Reported 2022-09-26 02:53:52
@TataPlayin @reliancejio @HathwayBrdband @RNTata2000 Tata Play since morning i am chasing you to rectify my issue but unfortunatly is responding. I have send more then 10 messages on DM. My account no. 1310027824 i have paid october month bill yesterday and pls pay back i want to end
Ramjan Basha @Ramjan_basha
Reported 2022-09-26 02:16:20
@HathwayBrdband Your representatives calling everyday for renewal of connection don't have time to check this issue from 2 months?
Bhagyesh Solanki @BhagyeshSolan10
Reported 2022-09-26 02:03:38
@GTPLHathwayLtd @JadejaParamveer Again from morning experienced the worst, no internet connection.. Pls resolve the issue on permanent basis..
Ticket No 20319704 https://t.co/zKHvXG2ey5
Dishant Jariwala @Dishantjari
Reported 2022-09-26 01:57:48
3 Days since this tweet and still no response from your team I am facing huge loss everyday since past week because of your goofup and can’t work because of the lack of Internet service either you solve this problem or I have to switch my ISP of office and home @HathwayBrdband
Pritam Ballal @pritamballal
Reported 2022-09-26 01:54:08
@GTPLHathwayLtd @GTPL_Care and issue not resolved yet
karthik gp @kgp_gp
Reported 2022-09-26 01:40:17
@HathwayBrdband
We are getting 100s of calls from customer care before even due date for billing.
But when we call for an issue, no response. People are in work from home and internet is not working from yesterday no response for any complaint or calls. https://t.co/YG2SUT8Tfy
vishal vishwakarma @vvishwa_
Reported 2022-09-26 00:38:50
@HathwayBrdband In selfcare ticket is open from last 2 days my working hours has been started but still my problem not resolved not got any communication from support team yet
Mugil @a_mugil
Reported 2022-09-26 00:28:26
@HathwayBrdband Hi.. Due to your technical problem I paid double last Month and when enquired with customer care they said it will be auto renewed for this Month.. However, it's not done for this Month.. When called it says 24hrs to resolve.. Can you help ASAP..
Hathway Broadband @HathwayBrdband
Reported 2022-09-25 23:33:03
@ElevenRomio Dear Customer, we are sorry for the delay in resolving the issue and apologize for the inconvenience caused. Please be ***ured your concern is being looked at on priority. Thank you for your patience. Hathway Customer Support Team.
Romio Eleven @ElevenRomio
Reported 2022-09-25 23:12:22
@HathwayBrdband its been 2mor days aftr tweet. still no respons. i guess evn sovial team also angutha chhap🤣🤣🤣 no 1 came to my plc to fix connection
i think u shud gv my money back i dont wnt any cnnction of urs
PRASHANT KUMAR @PRASHAN65977690
Reported 2022-09-25 21:34:19
@HathwayBrdband It was working for 2 day .today again there is no internet, only LOS is there will red signal.Even we can't raise the problem request due to request is already open since 22 May 2022
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