Is Hathway currently down? Live Status and Outage Reports

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Manjothi Nasir @ManjothiNasir2

Reported 2021-10-23 04:57:15

@GTPLHathwayLtd service is so worst customer care is always ready to take calls and in humble way give answers but issue remain continue never solved.#gtplworstservice

Ali Momin @akbarhussain429

Reported 2021-10-23 04:51:11

Its been more then 24hours @GTPL_Care @GTPLHathwayLtd None of your members tried to contact or find a way for my problems, let me know atleast one thing truly, do you wish to solve problem or keep in same way?

Ketan Patel @KetanGPatel

Reported 2021-10-23 04:45:18

@GTPLHathwayLtd service of GTPL is very much poor, local boy and call centre is always asking to visit their office personally for whatever issue. In email, there is no response. In tweeter, always reply that we have forwarded your issue for early resolution wait until resolve.

Hathway Broadband @HathwayBrdband

Reported 2021-10-23 04:43:43

@anurag_phadnis Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team

satish @satishaa4u

Reported 2021-10-23 04:27:04

@HathwayBrdband Dear Hathway team, I have raised my concern on 9th October, issue resolved on 23rd October, Why should I pay for non usage, Kindly offer a solution for the same

Mosh @moshcoder

Reported 2021-10-23 04:12:12

@GTPLHathwayLtd @GTPL_Care @bomanirani @TRAI @DoT_India Ticket: 13378062 Again internet went off It didn’t even work for a week. Wow, what a resolution you did!! When will you do a permanent fix? Its a fibre internet now!

Hathway Broadband @HathwayBrdband

Reported 2021-10-23 03:57:07

@Kannan86g Hi, to be able to help you further and to resolve your issue, we would be needing your City. Please inbox your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.

Jayanto Mukherji @jayanto1712

Reported 2021-10-23 03:56:54

@HathwayBrdband your network is down again!!! As usual!

Hathway Broadband @HathwayBrdband

Reported 2021-10-23 03:36:34

@LonelyRogue Dear Customer, we are sorry for the delay in resolving the issue and apologize for the inconvenience caused. Please be ***ured your concern is being looked at on priority. Thank you for your patience. Hathway Customer Support Team.

Tanuja @padmatanuja

Reported 2021-10-23 03:32:25

@HathwayBrdband Dear Hathway, My issue has not been resolved, The said my present location is not feasible to install Hathway BB. If you so I should get my shifting charges and balance plan amount . Please help on this

Lonely Rogue @LonelyRogue

Reported 2021-10-23 03:31:54

@HathwayBrdband Its been a day and am not even contacted to understand issue. Escalated to Nodal Authority and ack isnt sent to me yet.

HIMANSHU LALKA @HIMANSHULALKA

Reported 2021-10-23 03:27:09

@GTPLHathwayLtd @GTPL_Care @gtpl Is there any responsible person in GTPL after sales they can take full responsible to provide service....as we are calling customer service person but he do not have time to pick up calls & solve issue

Rahul Singh Rathore @RahulSRathore07

Reported 2021-10-23 03:00:34

@HathwayBrdband @reliancejio @HathwayInternet Has it become compulsory that every month some complaint should be registered, if it is not done then you will not give service? @TRAI https://t.co/ZeTW0ex0EK

Bhagirathsinh Vala @Bhagirathsinh8e

Reported 2021-10-23 02:51:39

@GTPLHathwayLtd @GTPL_Care @JadejaParamveer Facing same problem everyday - since last 8 days. Can’t you fix it permanently? https://t.co/N7H9rcJPrk

Chaitanya Kulkarni @kul_chaitanya

Reported 2021-10-23 02:50:52

@HathwayBrdband Pathetic Hathway team, my internet is down again. Customer ID is 1151743266 and city is Pune. Resolve ASAP as it's badly affecting my work @PuneTimesOnline

Chaitanya Kulkarni @kul_chaitanya

Reported 2021-10-23 02:49:11

@HathwayBrdband Pathetic Hathway team, my internet is down again. Customer ID is 1151743266 and city is Pune. Resolve ASAP as it's badly affecting my work

Chaitanya Kulkarni @kul_chaitanya

Reported 2021-10-23 02:48:52

@HathwayBrdband Pathetic Hathway team, my internet is down again. Customer ID is 1151743266 and city is Pune. Resolve ASAP as it's badly affecting my work

Pallavi Singh @pallavi_sgh

Reported 2021-10-23 02:41:25

@GTPLHathwayLtd @JadejaParamveer Still no response on twitter/gmail. Great service though. Please let me know who is going to repay my losses? @jagograhakjago @nch14404 @tv9gujarati @_DigitalIndia

Parag Pai @equitysoul

Reported 2021-10-23 02:29:44

@HathwayBrdband again internet is down, its now 3rd time in ladt 10 days what the **** is this?

Aravind Kumar B @AravindKumarB9

Reported 2021-10-23 02:28:34

@HathwayBrdband pathetic services. Atleast give me a call to say my issue man. Call me. I'm unable to use my internet. It's 5th day. I have to do may work. Give me a call asap guys

Ketan Patel @KetanGPatel

Reported 2021-10-23 02:25:05

@GTPLHathwayLtd But I can't understand that why you are taking so much days to resolve such a silly issue... #customerservice #consumerprotection #consumers #bicharagtplcustomer

Hathway Broadband @HathwayBrdband

Reported 2021-10-23 01:59:34

@fcpshan Hi, to be able to help you further and to resolve your issue, we would be needing your City. Please inbox your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.

Arun Chitnis @ArunChitnis

Reported 2021-10-23 01:16:28

@HathwayBrdband @TRAI #Hathway #Pune broadband down, nodal officer Tushar Thange's mobile 9833717729 not working. False info on their website, old customers left in the lurch as always - new customers beware #broadband #complaints #HathwayBroadband

Arun Chitnis @ArunChitnis

Reported 2021-10-23 01:04:11

@HathwayBrdband #complaint #Hathway connection in Pune down for 24+ hrs, helpline unattended. Pre-recorded message provides no information. Customer support officer Sameer Haldikar's number 9765090789 switched off. Pathetic deficiency of service

Kshitij Vyas @kshitij_vyas

Reported 2021-10-23 00:51:50

@HathwayBrdband should you not be adding days to an existing plan for all the days your network was down ?? After all I paid you for 3 months, but you didnt provide internet for 90 days completely !!

Niranjan Babu Ramasamy @ramsfrance

Reported 2021-10-23 00:14:43

@HathwayBrdband Thanks Hathway Team. Your team worked after hours and resolved the issue. But pls ensure that the problem doesnt get repeated since this occurred 2-3 times in 2 months. Thats the reason i reached out to you. Thanks for your support.

UTKARSH ARYA @UTKARSHARYA3

Reported 2021-10-23 00:05:45

@HathwayBrdband Have been trying to reach out the customer care from 2 days,I recieve the same response everytime, the server is down. Haven't been able to browse for 2 days now.

UTKARSH ARYA @UTKARSHARYA3

Reported 2021-10-23 00:05:04

@HathwayBrdband Have been trying to reach out the customer care from 2 days,I recieve the same response everytime, the server is down. Haven't been able to browse for 2 days now

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 23:40:43

@_AKHIL_REDDY_ Dear Customer, The issue raised by you has been resolved. As per Customer Support Team your Refund request under process Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team

Govind Chandak @vicky_chandak

Reported 2021-10-22 23:28:10

@HathwayBrdband there is network issue every alternate day and have to complaint every other day .Y can't the problem be solved permanently?

M.A.Khan @M_A_Khan_Adv

Reported 2021-10-22 23:05:58

@HathwayBrdband Every now and then it’s having issue. So plz arrange a visit to rectify if any prob in connection.

Jaismin charles @JaisminCharles

Reported 2021-10-22 22:54:17

@HathwayBrdband everyday Have to struggle for the internet guys plz strt the internet I am WFH .try to resolve the issue fast already I am 2 hours late now.

Samruddha BJP @SamruddhaBJP

Reported 2021-10-22 22:48:45

@HathwayBrdband my Hathway internet a/c no. is 1124047976. I have opted for 8mbps to 25 mbps bandwidth but I'm getting 4mbps as per speed test results. Resolve the problem. Do the needful. ASAP. https://t.co/bXa7xbm7iT

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 22:34:44

@AravindKumarB9 Dear Customer, we are sorry for the delay in resolving the issue and apologize for the inconvenience caused. Please be ***ured your concern is being looked at on priority. Thank you for your patience. Hathway Customer Support Team.

Ads_Universe @adsinnovations

Reported 2021-10-22 22:10:55

This is pathetic service by @HathwayTV @HathwayCableTV @HathwayBrdband. Every second day no internet and no cable tv works. When it works, works with slow speed and cable tv with constantly broken picture display. Virtual ***istant DIVA says server down.

surya pratap singh @Singh_surya_pr

Reported 2021-10-22 15:48:41

@HathwayBrdband are you guys are having any organisation wide internet issue? we are working from home and your services goes down for HOURS without any pre-information?? 5-6 days back it waa down for entire night now what is this LOS? #hathway #JioFiber

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 13:59:19

@orthodocvicky Dear Customer, we are sorry for the delay in resolving the issue and apologize for the inconvenience caused. Please be ***ured your concern is being looked at on priority. Thank you for your patience. Hathway Customer Support Team.

Nationalist Amit @AmitJahagirdar

Reported 2021-10-22 13:54:05

@HathwayBrdband Without visiting speaking communicating my problem is solved without even doing anything that's great let world know how to do it

Vikram @orthodocvicky

Reported 2021-10-22 13:52:23

@siddharth7676 @HathwayBrdband Absolutely correct. Im facing same problem since 10 days. They hardly call and do not pick up phones.

Viveksinh Chauhan @iAmViveksinh

Reported 2021-10-22 13:52:09

@GTPLHathwayLtd Today i faced problem i have raised complain regarding speed amd router issue and what i see my new router is replaced with old used router which is downgraded than existing router

sudeep kumar @sudeepk82

Reported 2021-10-22 13:20:17

@hathwayindore @HathwayBrdband Why is there no 24*7 services from your end and no customer complaint number?? I'm facing an issue with internet right now & it says I'll get a call within 24 hours. I have some important work now to be submitted within 24 hours. What should I do??

Mihir Rathod @MihirRa59412777

Reported 2021-10-22 12:25:46

@GTPLHathwayLtd But my question is that If technical problem is that much huge so why you can't just put new technology, because last 15 days my wifi is not working..

Mihir Rathod @MihirRa59412777

Reported 2021-10-22 12:22:57

@GTPLHathwayLtd In althan (surat) area there are some technical problem arrive, try to understand my problem please

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 12:15:20

@toukira Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 12:14:46

@ghingoz Dear Gautam, we are sorry for the delay in resolving the issue and apologize for the inconvenience caused. Please be ***ured your concern is being looked at on priority. Thank you for your patience. Hathway Customer Support Team.

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 12:13:40

@****amD20 Hi ****am, to be able to help you further and to resolve your issue, we would be needing your City. Please DM your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 12:12:42

@PrashantLukhi Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 12:09:54

@beshaurya Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 11:54:57

@_Astonished5566 Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team

Hathway Broadband @HathwayBrdband

Reported 2021-10-22 11:52:17

@Maheshkallagun1 Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team

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