Is Hathway down right now?
(latest update October 21, 2020)
Hathway Cable & Datacom Ltd, initially known as BITV Cable Networks, is a cable television and internet service provider in India. Is it up or down? Is it down for me? Check the status or Report your issues below!
Continues Below
Hathway Problem Reports
No problems detected with Hathway
5
Reports
last 20 minutes
Problems in the last 24 hours
Show Hathway Comments
Hathway Comments
Show Social Media Reports
Hathway Latest Reports
Scroll down
Consumer Court @ConsumerCourt1
Reported 2020-10-21 01:17:30
Hathway Cable & Datacom – connection problem every month https://t.co/OOAKPZ9BrD
Sanjiv @Sanjiv77635297
Reported 2020-10-21 01:16:46
@HathwayBrdband I visited the office 4 times then to they are least concerned to at least send any technically team to my home. I request you to take some Action and solve my issue.
Account no. :-1180389435
Kandivali west, Mumbai :-400067
Sanjiv @Sanjiv77635297
Reported 2020-10-21 01:14:46
@HathwayBrdband Worst after sales service ever scene in my life really pathetic from 3 weeks i am complaining regarding my issue of slow speed and facing connectivity issue even visited the hathway office in (dhanukar wadi Mumbai) they are least concerned about the customer.
imran khan @ursimmy
Reported 2020-10-21 01:10:54
I m in offer of 500 gb per month with 50mbs speed.
This reducing to 220gb quota i m facing issue every month from day of renewal.
And every month i have to raise tickets .
Kindly resolve my issue asap @HathwayBrdband
imran khan @ursimmy
Reported 2020-10-21 01:10:54
Kindly check dm
@HathwayBrdband
I dont understand simple thing that i had been given 500 gb quota with 50 mbs speed in offer from hathway andheri marol headquarter (Varsha)
And now again this month my limit is set to 220 gb which is wrong . Due to this my SPEED is Slow Down
Sameer Saraf @SameerSaraf9
Reported 2020-10-21 00:54:12
@HathwayBrdband The fastest after sale service know to Mankind is from Hathway.
Internet Problem---> Did not bother......
"Our Problem is Our Problem.... None of Hathway's Problem"
What a Service... 👏
#NoOneContactedYet.
Ketan More @kb_more
Reported 2020-10-21 00:51:24
@HathwayBrdband same again, service down two times in this week already. How can somebody do WFH with such pathetic network. Resolve issue or cancel my services.
Consumer Court @ConsumerCourt1
Reported 2020-10-21 00:49:59
Hathway Cable & Datacom – connection problem every month https://t.co/TGTecEZ3wL
Hathway Broadband @HathwayBrdband
Reported 2020-10-21 00:48:47
@Sudhakar_1998 Hi, to be able to help you further and to resolve your issue, we would be needing your City. Please inbox your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Vivek @Vivek25330263
Reported 2020-10-21 00:41:30
@HathwayBrdband my internet connection not working already complaint but issue does not resolved till now.generated with Request Service ID -20102020M798679 account no. 1213816537 Register mobile number 9015173608
Ashutosh Kumar Jha @ashutoshkjha
Reported 2020-10-21 00:37:27
@HathwayBrdband Our whole society internet is down since yesterday and you have not resolved the complaint. Is this your customer service? Account 1172242580
Sameer Saraf @SameerSaraf9
Reported 2020-10-21 00:34:43
@HathwayBrdband It was on Ventilator since morning .. On/off/on/off.... seemed to be taking its final breath..& finally it is down AGAIN..!! Guess what ..??
My Internet (Hathway)
My Work
My Hope
My Child's Online Cl***es
My Money
Hathway please advice the procedure to get Refund?
Simply Nautanki @NautankiSimply
Reported 2020-10-21 00:30:57
@CareGtpl @GTPL_Hathway @CareGtpl @GTPL_Hathway #GTPL
This is non sense. Never seen such a poor customer service and technical incompetency which couldn't even fix internet in 6 days. Useless Appellate and nodal managers https://t.co/8BhgeS0Co4
Simply Nautanki @NautankiSimply
Reported 2020-10-21 00:29:15
@CareGtpl @GTPL_Hathway This is non sense. Never seen such a poor customer service and technical incompetency which couldn't even fix internet in 6 days. Useless Appellate and nodal managers https://t.co/efhiZ0EE0x
Vishu @VishuAVK
Reported 2020-10-21 00:24:30
@HathwayBrdband Every month am facing problem with connectivity and WHF is challenging without proper internet, Kindly help to since 2 days work is halted
Ticket:20102020B796270
Location:Serlingampally, HYD
Contact:9553400212
Dont ask contact info which already gave you here. https://t.co/uf4yf6PHBN
Rakesh @Rakesh26357138
Reported 2020-10-21 00:17:28
@HathwayBrdband
My broadband is down since yesterday 2:30pm. I have raised SR 21102020M815197. When i call customer care they say system is down cannot help. Every week atleast twice i have connectivity issue. Can you send someone to fix urgently. Cannot efdord downtime
Pratik Sharma @9b281c91ee4b431
Reported 2020-10-20 23:54:32
Facing broadband issue since 19th.. No one has visited and even sales team asks me to visit office but is not ready to send technician. Are you going to train me to do repairs? @GTPL_Hathway #WorstServiceEver
Raveendra Ancher @AncherRaveendra
Reported 2020-10-20 23:50:44
Again the same problem. No proper resonance. Fed up with the Hathway Service.
#worstservice
@HathwayBrdband
Yash Uttamchandani @_mainhoonyash
Reported 2020-10-20 23:47:32
@CareGtpl @GTPL_Hathway Yup the concerned was solved. But gtpl never fails to disappoint. Today it's not working. See for yourself how frequently gtpl crashes. Your first priority must be to provide consistent net. Again i request you to solve issue and i want internet to be working Asap.
A Microcap Investor @amicroinvestor
Reported 2020-10-20 23:39:40
It is still down; been 17 hours now. And your team says the case has been resolved. In which world of services do you exist? @HathwayBrdband Pathetic!!!
Shiv Sharan @ssharan28
Reported 2020-10-20 23:30:47
@ACTFibernet in case your are not able to resolve issue, will go take connection from @HathwayBrdband today
Kartik @Kartik52667019
Reported 2020-10-20 22:55:05
@HathwayBrdband I am trying to call you on 02243764600 and 9167114444 no able to connect with you CCA I WANT THE RESOLUTION IF I Loss my job hathway will provide me the job + my 3 month salary otherwise solve this issue in next 3 hours
Keyur Nandu @KeyurNandu
Reported 2020-10-20 22:31:49
Tweetin from my @reliancejio network that your broadband connection is down from last 12 hours. What is happening? If you guys do some work then please look into this matter @HathwayBrdband
#broadband #Connectivity #ISP
Anand Pandey @Anand997788
Reported 2020-10-20 21:18:10
@HathwayBrdband
I have raised again a service request for this matter, Please check and resolve the issue on urgent basis.
Anand Pandey @Anand997788
Reported 2020-10-20 21:17:02
@HathwayBrdband I have made payment for renewal of my account but the payment deducted from my card and the same is not reflecting in my account.I have raised service request for this matter but the SR has been closed without resolving the issue and also no one can speak with me
Sakshi11 @Sakshi125019198
Reported 2020-10-20 15:59:23
@HathwayBrdband Not sure what customer service means to you guys. There is absolutely no response on your helpline number to report issue.Its been more than 24hrs still facing internet issues. Please ***ist asap
manan_httyd @manan_httyd
Reported 2020-10-20 15:26:45
@GTPL_Hathway #genocideGTPL
Without solving problem they are closing tickets
Vaibhav Gujare @VaibhavGujare1
Reported 2020-10-20 15:11:14
@HathwayBrdband shame on you Hathway. Please stop to make Chutiya to people's from last 1 week i am facing slow network issue. I paid for 50mbps and i am getting only 1 mbps speed. Remaining 49mbps kya Wadapav khane ko ruke kya raaste me.
Please told them if they have
Hathway Broadband @HathwayBrdband
Reported 2020-10-20 14:29:02
@RitishNagpal4 Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team
Amit Patel @Iamdigitalamit
Reported 2020-10-20 14:07:08
@BadarBikan @GTPL_Hathway You are lucky, my internet is not working from yesterday Night. I can't work from home because of GTPL internet issue. But still not coming any engineer for solving problem. #Badluck
Sheldon Bob @SheldonJBob
Reported 2020-10-20 14:04:48
@HathwayBrdband your internet is becoming **** day by day. Every second day the internet is down. Slight rains and the net goes down. Refund my money and cancel my connection. I can't take this **** anymore.
Hathway Broadband @HathwayBrdband
Reported 2020-10-20 14:04:46
@prasadvr851 Hi, Thank you for your patience, we have escalated your issue to the support team again to address your concerns on a priority basis.Thank you! Hathway Customer Support Team.
Amit Patel @Iamdigitalamit
Reported 2020-10-20 13:24:54
I am very disappointed Gtpl broadband service anand, gujarat. My internet is not working from yesterday Night. Today continue folloup customer care every time tell me today engineer solve issue but not solved. Because of GTPL internet my all work pending. @GTPL_Hathway https://t.co/g9ofE7kMSd
Gautam K @kalasurgautam
Reported 2020-10-20 13:10:13
@HathwayBrdband your representative asked for payment(18/10/20) before taking a survey, for a connection* which was later turned down on technical grounds. Now asking for 7 days to refund payment.
* - nearest connection is just 50mtrs.
#Unsatisfactory CX. https://t.co/QlmpWbHrRa
Hathway Broadband @HathwayBrdband
Reported 2020-10-20 13:02:16
@aamirthk Hi , we are very sorry for the delay in resolving the issue and apologies for the inconvenience. Please do give us some time to sort this out on priority. Thank you for your patience. Hathway Customer Support Team.
ध्रुव | dhruv @dhruv1624
Reported 2020-10-20 12:43:22
@GTPL_Hathway
Connectivity problem from 8th Oct, registered complaint but till date problem not solved, Req no 7006545, 7130734 closed in system without solving, working from home so affect a lot Office work
@HathwayBrdband @GoI_MeitY @DoT_India @TRAI @AbhiUpmanyu #DigitalIndia
Mushir Mansoori @mushirmansoori7
Reported 2020-10-20 12:03:04
Are you gonna do anything? @HathwayBrdband or should I just sit and wait for your internet? Pathetic! Every single time there's a problem from your side but when it comes to renewal of plan you guys call 3times a day 4-5days prior to expiration of plan.
Aravind Soman @AravindKS2810
Reported 2020-10-20 11:49:24
@HathwayBrdband Been a customer for 5 years but this is the first time I am disappointed with your service. I have been facing technical issue from 13th October. I have contacted customer care five times and addressed the issue.
ashish singodia @SingodiaAshish
Reported 2020-10-20 11:46:19
@HathwayBrdband we have been facing continued issue with regards to connectivity since more than 10 days now and yet no action has been taken. Don't know why they are not understanding added responsibility during this wfh times.
KrishBala @Coolfellowhere
Reported 2020-10-20 11:33:32
@HathwayBrdband ****o, only 8/9 days is left for the Next Renewal and this issue has to be solved before 29th October'20 or else, I will be forced to renew on 29th October'20 instead of 7th November'20 - that is the reason I am following up, hopefully you understand this.
Suraj sharma @Surajsh43577839
Reported 2020-10-20 11:31:33
@GTPL_Hathway @CareGtpl @DoT_India @GTPL @TRAI @HathwayBrdband Solved my problem MYSELF....
CALLED THE OLD TECHNICIAN OF GTPL WHO HAS LEFT THE JOB 6 MONTHS BACK.... HE GUIDED ME TO RESET THE ROUTER...
THAT'S IT????
THE @GTPL_Hathway @CareGtpl technical team DIDN'T SUPPORTED US..... JUST A SMALL THING.. NI SUPPORT FROM GTPL...
Rajan Rauniyar @ubereats_nz
Reported 2020-10-20 11:29:42
@HathwayBrdband Replying on twitter wont solve my problem . I will be proceeding to consumer forum soon if i am not compensated for the loss
Hathway Broadband @HathwayBrdband
Reported 2020-10-20 11:09:09
@harshdandotiya Hi , we are very sorry for the delay in resolving the issue and apologies for the inconvenience. Please do give us some time to sort this out on priority. Thank you for your patience. Hathway Customer Support Team.
Simply Nautanki @NautankiSimply
Reported 2020-10-20 10:20:16
@CareGtpl @GTPL_Hathway @CareGtpl @GTPL_Hathway #gtpl Another working day wasted by your technical incompetency to resolve customer issue in 5 days. This is heading towards legal escalation. I am losing money because of #gtpl & I'll make sure to recover every penny on top of compensation for har***ment
Mohitshuklasbi@gmail.com @Mohitshuklasbi1
Reported 2020-10-20 10:18:52
@HathwayBrdband dear Sir,
Am your broadband internet consumer and facing no/low connectivity over the one week. Already lodged the request but problem is not resolved . Kindly resolve it.
Sudhir Sabade @dushir59
Reported 2020-10-20 10:08:11
@GTPL_Hathway worst service 2 3 days in a week connection down no proper cc they themselves don’t know what is the problem
Harsh Dandotiya @harshdandotiya
Reported 2020-10-20 09:54:19
@HathwayBrdband No one from your team got in touch with me, and the problem is still the same. I dont know why there is so much poor customer service from you guys.
A Microcap Investor @amicroinvestor
Reported 2020-10-20 09:44:50
@HathwayBrdband the things are not being taken seriously. Yesterday the net was down for several hours and today it is down since afternoon after several hiccups in the morning. The pathetic interface doesn't allow us to register multiple complaints. Switching soon.
Hathway Broadband @HathwayBrdband
Reported 2020-10-20 09:44:32
@akashprekar Dear Customer, The issue raised by you has been resolved. Thank you for your patience and understanding. Do let us know if we can ***ist in any other way. Thanks! Hathway Customer Support Team
Hathway Broadband @HathwayBrdband
Reported 2020-10-20 09:39:09
@Im__Sufi Hi, to be able to help you further and to resolve your issue, we would be needing your City. Please DM your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.