Is Front Gate Tickets down right now?
(latest update September 27, 2022)
Front Gate Tickets is one of the world’s leading providers of turnkey, end-to-end ticketing, fulfillment, marketing and RFID solutions for large scale music festivals, entertainment events, artists and venues. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Front Gate Tickets Problem Reports
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Brandon Strait @BStraitSolution
Reported 2022-09-15 13:14:56
@frontgatetix We sold our primavera LA digital tix over a year ago and now it changed to wristband. The people we sold the digital tix need a way to get the wristband. And you are providing no option for this. That is fraudulent. Fix this ASAP so you don’t leave 1000’s w/out tix.
Brandon Strait @BStraitSolution
Reported 2022-09-15 11:24:24
@frontgatetix We sold are primavera LA digital tix over a year ago and now it changed to wristband. The people we sold the digital tix need a way to get the wristband. And you are providing no option for this. That is fraudulent. Fix this ASAP so you don’t leave 1000’s w/out tix.
Eric Nelson @E_Nelz
Reported 2022-09-14 22:53:58
@Primavera_LA_ Wrist bands should have then been sent if there are no longer digital p***es. You can’t change the rules 2 years later. My tickets are sold on stubhub. If @Primavera_LA_ and @frontgatetix don’t fix the issue I’ll dispute it & get refunded from my credit card.
JulesOHara @JulesOHara
Reported 2022-09-07 09:29:15
@frontgatetix I am having an issue with a refund. My bank and I have been trying to work with front gate. After 3 months there has been no resolution. Next step is legal action. Could someone please ***ist?
taylor steward ☯ @taybaysteward
Reported 2022-08-31 21:58:57
why in the f is everything going wrong right now lmaoo. @FedEx not tracking my @dollskill order, @lost_lands sent me an incomplete package, @Excision @frontgatetix no reply on anything. I’m being let down one by one and I’m starting to think the universe is pranking me.
Andrianna Jewell @AndriannaJewell
Reported 2022-08-29 08:57:12
@MusicMidtown @frontgatetix I will call you guys out every day til I get my money back, you guys need to fix this.
Zack Pennington @zackpennington
Reported 2022-08-22 19:51:05
I never thought I'd find myself missing @Ticketmaster but the way @frontgatetix and @WWWYFest are handling the waitlist and refunds is a mess. It's a nightmare to resell and they won't issue refunds for people who were sold tickets to a date they weren't on a waitlist for.
Manoj sai @ManojSaiPuli
Reported 2022-08-22 19:12:32
@BreakawayFest conditions.
We didn’t make it to the event so I’m checking with front gate tickets to issue refund- they redirected to send an email to hey@breakawayfestival.com explaining the cir***stances.
I sent an email and no response yet.
spohie mark @MarkSpohie
Reported 2022-08-22 18:12:10
@DJ_HAZTEX @lost_lands @frontgatetix Sorry for that, I also had same issue but I got my account back by Dolls_cyber on Instagram...... just check my BIO for the good news..😁
Yoga Pussy🍃 @prettytitsx
Reported 2022-08-17 13:32:08
@frontgatetix I’ve been waiting on my refund for over a month now, what’s the issue?
👩🏻⚕️ @NomNomFoodzzz
Reported 2022-08-04 12:39:49
@frontgatetix @B***Canyon Hi, 1/2 of my wristbands already came registered... Is this an issue? I am afraid my mail my tampered with and I won't be able to gain entry with that wristband. I have the email detailing my transaction paying for the tickets.
Ismil Shirafkan @LiveLoveSheaf
Reported 2022-07-27 13:44:16
@frontgatetix can y’all please address this issue about removing the Facebook login and leaving a bunch of us without ways to access our orders???
Maura Maguire @mauramaguire1
Reported 2022-07-22 00:48:08
@frontgatetix you’re actually the worst company. First having a medical issue that you make me disclose, then lying in an email. You stole my money.
⋆`*｡♡ @xxkrystalrose
Reported 2022-07-19 05:44:49
@kelvinaloe @frontgatetix hi, just wondering if you ever resolved this with @frontgatetix ? i've been trying to contact them for a few days about the exact same issue for #bravocon tickets-i must have tried at least 20 times during presale+general sale,different cards,paypal and keep getting this error :(
⋆`*｡♡ @xxkrystalrose
Reported 2022-07-19 05:43:17
@_LambertPamela @RollingLoud @frontgatetix hi, just wondering if you ever resolved this with @frontgatetix ? i've been trying to contact them for a few days about the exact same issue for #bravocon tickets-i must have tried at least 20 times during presale+general sale,different cards,paypal and keep getting this error :(
⋆`*｡♡ @xxkrystalrose
Reported 2022-07-19 05:42:55
@sgrant_ @RollingLoud @frontgatetix hi, just wondering if you ever resolved this with @frontgatetix ? i've been trying to contact them for a few days about the exact same issue for #bravocon tickets-i must have tried at least 20 times during presale+general sale,different cards,paypal and keep getting this error :(
⋆`*｡♡ @xxkrystalrose
Reported 2022-07-19 05:42:42
@Zach_Glenn_12 @RollingLoud @frontgatetix hi, just wondering if you ever resolved this with @frontgatetix ? i've been trying to contact them for a few days about the exact same issue for #bravocon tickets-i must have tried at least 20 times during presale+general sale,different cards,paypal and keep getting this error :(
⋆`*｡♡ @xxkrystalrose
Reported 2022-07-19 05:42:30
@CashRodgersCGGT @RollingLoud @frontgatetix hi, just wondering if you ever resolved this with @frontgatetix ? i've been trying to contact them for a few days about the exact same issue for #bravocon tickets-i must have tried at least 20 times during presale+general sale,different cards,paypal and keep getting this error :(
⋆`*｡♡ @xxkrystalrose
Reported 2022-07-19 05:39:55
@Erick****enobi @EDC_LasVegas hi, just wondering if you ever resolved this with @frontgatetix ? i've been trying to contact them for a few days about the exact same issue for #bravocon tickets-i must have tried at least 20 times during presale+general sale,different cards,paypal and keep getting this error :(
⋆`*｡♡ @xxkrystalrose
Reported 2022-07-19 05:39:11
@Andliam @EDC_LasVegas @Erick****enobi hi, just wondering if you ever resolved this with @frontgatetix ? i've been trying to contact them for a few days about the exact same issue for #bravocon tickets-i must have tried at least 20 times during presale+general sale,different cards,paypal and keep getting this error :(
TARGARYENKING @geegollyitsjosh
Reported 2022-06-15 15:10:53
@TheRangerRik @Neroshade @Electric_Forest I think the issue is, it's not just the schedule. Wristband registration is done through the app too. If they hosted a website to allow people to do it, that'd take the heat off a bit but they took that away too. Tbh never should have left @frontgatetix
Tay. @808sAndSneakers
Reported 2022-06-09 13:12:58
@frontgatetix can y’all email me back or dm me back I really need to get this fix
Alex Simmonds @Asimmonds182
Reported 2022-06-06 07:28:29
@DownloadFest @TicketmasterCS @VIPNation @frontgatetix festival starts in a couple of days and still no sign of RIP package tickets (looks like others having same issue). Should have been received 5 days before. What’s going on?
Samantha Lenham @sammy88lou
Reported 2022-05-31 10:42:20
@michaeldoyle44 @frontgatetix I also am having this issue?! Is this company for real?
Sergio Ramirez @Sergio_RC_1995
Reported 2022-05-27 11:35:14
@frontgatetix I was charged for tickets I didn’t purchase. There was no email confirmation and my account displays no recent orders. Please issue a refund.
alishia moran @almo2121
Reported 2022-05-25 15:27:11
@OceansCallingMD Very disappointed! Been to bigger festivals in the past and never had a problem with price gorging like today, @frontgatetix !!! Will be thinking hard before going to another one of your sponsored events! Not cool! Do better!
Oceans Calling Festival @OceansCallingMD
Reported 2022-05-25 14:14:20
@waalien @frontgatetix @ofarevolution @namita1627 @Balmoregrl @almo2121 We wanted to address this issue. We hear and feel your disappointment. One thing we can never predict is ticket sales. We always recommend purchasing tickets as soon as possible in order to avoid another tier selling out and to get your tickets at the best available price!
🎶 Pam 🎶 @waalien
Reported 2022-05-25 13:58:36
the glitches on this site, not publicizing tiered pricing, allocating so few tickets to the first & second tiers that only the highest tier is available THREE minutes after going on sale .... disappointed in @frontgatetix FYI:
.@ofarevolution & @OceansCallingMD
Profane Eeyore @ProfaneEeyore
Reported 2022-05-22 13:01:10
@SwiftJunkie1989 @jackantonoff @StubbsAustin I never got digital tix for Sat. I bought tix for tonite; requested a refund for Mon … currently have no digital tix, no refund … in WTF mode. Imma bout to make a PowerPoint for how @frontgatetix can pls fix.
Tosh Giles @ToshGiles
Reported 2022-05-20 14:39:04
@frontgatetix please fix your system. It seems to think we have an active cart & keeps sending reminder emails to complete @sfoutsidelands tickets purchase to everyone who already purchased.
Kat✨ @_KatherineAnnn
Reported 2022-05-11 16:12:56
@lipinskeeet @okeechobeefest @frontgatetix Did you get yours to work??? My friend is having the same problem 😭
Victor @vickcastellon
Reported 2022-05-09 23:28:25
@frontgatetix @EDC_LasVegas @insomniacevents I got my EDC tickets and shuttle p*** today. I checked to see if I can register them to sell it to a friend and it showed it was already registered. Is that normal? All my info shows on there, I just want to ensure that’s no problem.
jules 🪩 @familyjoooles
Reported 2022-05-03 16:28:12
@frontgatetix On April 29th, you charged me $519.32. With zero info, I had to hunt down this charge was for Lovers and Friends Festival. The only communication I’ve had from you is a PayPal receipt. You have NOT provided me with any tickets or order confirmation.
Grizzmama @Grizzmama1
Reported 2022-05-02 14:28:35
@Li_Bo_X @frontgatetix They will not issue any !!
✨ @DMVsMostWanted
Reported 2022-04-29 23:44:04
What happened to $20 down?? @frontgatetix https://t.co/ILnSopU0Sq
Geoffrey Hollinden @GeoffreyHollin2
Reported 2022-04-29 18:09:11
@BillyIdol Billy I hope your healing and feeling better. I was excited to see you'd be at Shaky Knees in Atl tonight when I first heard in January. I had since heard you had to cancel and I understand. I had asked for a refund and Front Gate tickets turned me down. I had 1/
Bunny Slut @basiccbunny
Reported 2022-04-27 11:24:51
@frontgatetix Can you please just get the help website up im literally begging you cuz I have no idea what is going on and how to fix my problem.
Freddi Lauren @FredBot1_0
Reported 2022-04-23 12:50:14
@mrwurlwide1 @lvrsnfrndsfest @Usher @frontgatetix If you paid it should be in your email what’s the issue?
HeadHU$TLA.👑 @_AllEyezOnZee
Reported 2022-04-22 16:28:13
@vilegentleman @frontgatetix Nope! Completely separate show so at least you know it’s not just one CS issue they CAN’T resolve
HeadHU$TLA.👑 @_AllEyezOnZee
Reported 2022-04-22 16:22:37
Don’t try to use the phone line like a CS agent recommended me to do….KNOWING the phone lines were down. @frontgatetix never planned to resolve ANYTHING
HeadHU$TLA.👑 @_AllEyezOnZee
Reported 2022-04-22 16:21:45
IMPOSSIBLE is an understatement. Why would Ace B recommend a phone line he KNOWS is down? Because @frontgatetix doesn’t want your issue resolved and only your money
HeadHU$TLA.👑 @_AllEyezOnZee
Reported 2022-04-22 16:19:13
So I think I’m going to post screenshots of how ABSOLUTELY RUDE my “customer service” ***ociate Ace B from @frontgatetix was with me via email…since no one can seem to resolve my ticket issue
Laura Ellen Dickson @LauraEllen1989
Reported 2022-04-22 11:08:38
@TicketmasterCS @DownloadFest @frontgatetix I've DM'd/emailed as requested, yet no response. I need to resolve the problem of my missing ticket purchased in 2019, rolled over to 2022 please.
mrwurlwide @mrwurlwide1
Reported 2022-04-21 19:01:28
.@frontgatetix y’all phone line hasn’t worked in over 8 months we have been trying to get in touch with someone! With all the money y’all taking and holding from folks you’d think you would fix your line and/or hire some staff to provide HUMAN customer service. @lvrsnfrndsfest
mrwurlwide @mrwurlwide1
Reported 2022-04-21 19:01:16
@lvrsnfrndsfest .@frontgatetix y’all phone line hasn’t worked in over 8 months we have been trying to get in touch with someone! With all the money y’all taking and holding from folks you’d think you would fix your line and/or hire some staff to provide HUMAN customer service. @lvrsnfrndsfest
Ryan Boomy @Boomy225
Reported 2022-04-14 14:25:29
@vilegentleman @LiveNation @frontgatetix I ordered mine and haven’t heard anything either. I had one a few years ago and it is a custom lanyard they make that you wear to get in. Maybe they are having a manufacturing issue. The first show in my area is 5/4 so I hope they figure it out soon.
Logan @rpglogan
Reported 2022-04-09 15:42:51
@emosaustin I purchased tickets for tomorrow's beach bunny show back in December and @frontgatetix has not given them to me yet. I've opened multiple support tickets with them, but they have yet to resolve this issue. Please advise.
Joey Dashit @JoeyDashit
Reported 2022-04-09 12:16:55
@Winnipegfolk @frontgatetix This lineup is HORRENDOUS. Top down!
Zachery Burks @EDMLVR
Reported 2022-04-07 17:52:59
@frontgatetix @EDC_LasVegas there is no phone support and email support is not helpful at all. Can someone please reach out to me to help resolve my issue? My ticket was sent to an address I have no affiliation with! #EDCLV2022 #EDC2022 https://t.co/WRZIz2Xsdx
Andy Edmonds @4vedmonds
Reported 2022-04-06 17:36:23
@lost_lands @SamGreathouse @frontgatetix I got the same email and sent another in regarding this issue. It says I have overdue payments, but I checked my bank account and every payment has been received on time.
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