ARCHISMAN MISHRA @archismishra
Reported 2021-04-16 05:14:20
@faasos CRN 59967648. Too much oil in food, had to drain out. Order not delivered in UV sure bag. Appropriate action not being taken.
Raised UV bag issue multiple times to Delight champ.
Datta Srikumar @SeniorDatta
Reported 2021-04-15 09:26:33
@Oven_Story @faasos WHAT'S WRONG?
WHY MY ISSUE IS NOT BEING RESOLVED??
Datta Srikumar @SeniorDatta
Reported 2021-04-15 08:29:39
@Oven_Story @faasos why you have not resolved my issue? Shreya called to resolve it BUT unfortunately did not help at all till now. WHY???
Datta Srikumar @SeniorDatta
Reported 2021-04-14 13:53:38
I am astonished, pained and equally aggrieved to see irresponsible, callus attitude towards my issue and malafide intention of your Vellore-Tamil Nadu outlet to cheat a loyal and bonafide customer like me. Check pictures first. [1/2] https://t.co/uWYW3aoJL9
Reported 2021-04-14 07:00:42
@thoughtspeed7 @Help_at_Faasos Hey Raj, we tried reaching you over phone, but were unable to connect. Please share a more convenient time along with alternate number and we shall fix this.(AR)
Reported 2021-04-12 09:53:06
@Madhav_jsp @Help_at_Faasos @SwiggyCares Hey Vishal, we tried reaching you over the phone but were unable to connect. Please share a more convenient time and we shall fix this. (A.K)
Behrouz Biryani @BehrouzBiryani
Reported 2021-04-12 08:42:41
@sujitda62 @Help_at_Faasos Hi Surajit! Thank you for bringing this to our attention. We will be surely take care. As per our telephonic conversation, we hope the issue now stands resolved. (SP)
Sherry John @Mon_Sherry_
Reported 2021-04-05 08:36:05
@swiggy_in @SwiggyCares @faasos @eatsureofficial Hi Swiggy, Order # 100682742308 - received only 1 unit item instead of 2 units. Your email support is closing the issue as invalid claim. Next time onwards should I not receive the order instead if you're unwilling to help?
Reported 2021-04-05 08:12:09
@faasos Thank you Kaveri for quickly addressing my issue. Much appreciated.
Sumanta Chandra @SumantoChandra
Reported 2021-04-04 11:25:45
serve 1 bowl cost 189 rupees but received the mini bowl cost 152 rupees.This is now happened 2nd time. Kindly look into it and resolve the issue. Screenshot of chats with CS and the bowl size attached fy ref. @Help_at_Faasos https://t.co/pB7cw17eWw
Reported 2021-04-04 08:49:52
@anshuman_2018 @Help_at_Faasos @eatsureofficial Hey Anshuman, as per our telephonic conversation, we hope your issue was addressed correctly and resolved. (AR)
Reported 2021-04-03 06:37:14
@SwiggyCares So, now I need to download your app and write email anything else I can do for your should I come down to your office and give the complain in writing @harshamjty @swiggy_in @SwiggyCares @zomatoin Specialist you mean engineers from NASA @faasos .
Reported 2021-03-30 04:46:10
@faasos everyday i will provide you atleast 20 1 star ratings until you resolve the issue
Reported 2021-03-29 14:08:14
@faasos No need of order ID as this is happening since December. There is some problem with f***os on magicpin. Since then i stopped ordering from f***os.
Reported 2021-03-27 09:02:26
@Kartik66496825 @Help_at_Faasos @eatsureofficial Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.(AR)
Reported 2021-03-27 04:33:14
@luhariyasakshi @Help_at_Faasos Hey Sakshi! We tried reaching you over phone, but were unable to connect. Please share a more convenient time and we shall fix this. (KD)
Prashant Singh @Prashant_MG_MP
Reported 2021-03-24 05:23:57
@faasos @faasos @Help_at_Faasos @BarmanJaydeep Simple callousness at delivery agent, First he doesn't deliver the food and marks it delivered .. Post me calling at your help desk, I am just waiting, and meanwhile rider calls and says, I won't deliver, come down to pick .. Have recording
Reported 2021-03-21 13:43:26
@adityanarayan81 @Help_at_Faasos Hey Aditya, as per our telephonic conversation, we hope your issue was addressed correctly and resolved. (AR)
Ankana Naga @ankana_naga
Reported 2021-03-20 12:49:17
@faasos @BehrouzBiryani you guys can't do anything, this is not the 1st tym I faced this kind of problem if your app is not working properly thn y you guys lunch it on market? Totally bull**** man you guys simply harras us. I will rate you guys -5 for your support and app
Reported 2021-03-18 10:56:39
@hungrynovah @eatsureofficial @Help_at_Faasos Hey Shreya! We hope your issue was addressed correctly and resolved from our end. (SP)
Shweta Shelar Sawant (Bhosale) @Shwetambarafd
Reported 2021-03-16 15:25:57
@AbhishekCShelar @zomato @zomatoin @faasos please sort this issue asap
Piyush Kundnani @Geeky_Sindhi
Reported 2021-03-16 11:31:54
@faasos considering how you have failed to deliver orders in time, you should fix this first before marketing no colours flavours(i highly doubt), largest cloud kitchen brand and falaana
Neeraj Singh @Neeraj3june
Reported 2021-03-14 12:58:58
@faasos it more than one and half hour and my order is still not delivered. This is second time I am facing same problem. Customer care executive are not even picking my phone and also there's no response on eatsure app. Worst service
Nicky Johnson @nickyjohnson0
Reported 2021-03-08 23:46:17
Ordered food worth Rs. 315 from @faasos thru @eCateringIRCTC application. Food was not delivered at the station). The issue was raised with @IRCTCofficial (firstname.lastname@example.org) around 8 days ago, but still, no amount has been refunded. https://t.co/XsYrswAxWD
V Murali @acorruptedhuman
Reported 2021-03-03 03:32:07
@faasos twice I had chat with your chatbot but no resolution. Unable to reach out to your customer care team and hence have posted on twitter.
Hope you will resolve both the issues and issue requisite refunds.
Awaiting your response.
Anirudh Singh @anirudhsingh109
Reported 2021-03-01 09:34:47
@Help_at_Faasos @SwiggyCares What will you help me with? This issue has happened on 9th February, and you responded on 17th February. Pathetic service. Also, this issue again happened today, despite providing the instructions to provide an outer cover, they sent it without it. I think you won't do anything.
gaurave sharma @gauravesharma5
Reported 2021-02-26 01:48:42
@PayPalIN @pahujaa @faasos Your services are very poor, No one responds with a solution to a problem. Users be aware, they will hold your funds for undisclosed period and you will keep on running after them for your own money. Useless company.
Din Djarin @ChoiSaab27
Reported 2021-02-25 03:29:31
@altuuuuuuuu @I_MishrOfficial @faasos @I_MishrOfficial Here is the problem..Our friend here is a victim of Jack's arbitrary policies https://t.co/lZCDNQUq2E