Is Faasos currently down? Live Status and Outage Reports

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Fardeen Khan @fardeenkhan

Reported 2021-10-16 10:09:41

@faasos @Help_at_Faasos I have still not received the points which should have been credited a month back though it is still not reflecting in my eatsure account as promised. I have also not received any call even after raising the issue again. Pls credit the 12000 points soon.

Ovenstory - The Standout Pizza @Oven_Story

Reported 2021-10-16 07:05:39

@chaudhary1103 @faasos Hi Swati, as per our telephonic conversation, we hope the issue has been addressed correctly. (MJ)

Ujwal Anurag @UjwalAnurag

Reported 2021-10-16 06:01:21

@DaQuestionnair @faasos @Help_at_Faasos @zomatoin @vijaygopal @service_fc The problem is that you sold your soul to f***os just like me in exchange for a refund. Next time, think before you talk about suing and all. You misled me and everyone else for a moment.

TheQuestionnaire @DaQuestionnair

Reported 2021-10-16 05:59:31

@UjwalAnurag @faasos @Help_at_Faasos @zomatoin @vijaygopal @service_fc Thanks for the advice, but but what's your problem with me?

Siddharth Dixit @Siddhar80342332

Reported 2021-10-07 14:11:31

@fssaiindia please take notice of this important issue and take required action against @faasos .

francesco collavoli @smrcpTA

Reported 2021-10-07 03:01:23

@Aditgarg93 @Help_at_Faasos @faasos Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

Prithvi R Singh @PrithviAshu

Reported 2021-09-29 04:52:51

I ordered some wraps and pastry from @faasos from @swiggy_in app,but have not received pastry in parcel.After issue raised to @swiggy_in they replied can't do anything as they unable to validate my claim. Can any1 suggest what can be done in this case #cheat @consaff

faasos @faasos

Reported 2021-09-22 08:15:51

@Shaurya51546304 @Help_at_Faasos Hey Shaurya! We want to get to the bottom of this. Can you please DM us about your contact info and shall fix this by making you smile. (GKT)

mojojo @aceraul_rajput

Reported 2021-09-21 04:46:38

@faasos @Help_at_Faasos I ordered 4 wrap meals and instead to warp they send me 4 rice bowl. When I raised the issue with customer care they told me that they will credit me the money which I can use to order food from @faasos but now they told me you have to pay again.

Krishna @Krishna__jee

Reported 2021-09-17 11:01:36

@eatsureofficial @faasos Please resolve this issue as soon as possible

Krishna @Krishna__jee

Reported 2021-09-17 11:00:06

@faasos I ordered food from eatsure on 5 sep 2021 and order was cancelled by lunchbox but i didn't received my refund yet. I mailed to eatsure but issue not resolved yet. I also call to support team but every time call getting disconnected during hold period only. CRN 71761609

Shashwat Srijan @Shashwatsrijan5

Reported 2021-09-09 22:17:12

@VATSALYASHARMA7 @zomato @zomatocare @UberEats @swiggy_in @faasos It’s been more than one month and issue is not resolved , you just msg me on dm that we ll email you . I am asking you to please call me but you didn’t . What kind of unprofessional behaviour this is

haiku bot 💬 @haiku_bot_

Reported 2021-09-03 06:30:19

"if i ate 17 choco lava cakes from faasos rn i think it would fix me" #haiku_bot https://t.co/cqJFES9PAH

ry ◐ @lezi_potetu

Reported 2021-09-03 06:27:06

if i ate 17 choco lava cakes from faasos rn i think it would fix me

faasos @faasos

Reported 2021-09-02 08:33:17

@trendsetter_001 @SwiggyCares @swiggy_in @Help_at_Faasos @ksv83243062 @JagoGrahakJago_ @jagograhakjago Hey There! We hear you. Not to worry, we are here to help you. Kindly allow us to discuss this over a call. Please share your order ID and contact number so that we shall connect over a call and shall fix this. (GKT)

A Pra @AbhayTohHai

Reported 2021-08-31 13:21:21

@faasos it is disappointing how you went down from being one of my favourite brands to the one that defies all things that a fast food service brand should be about. I feel deeply disturbed and disrespected by the series of unsympathetic events in the past 2 days (thread) :

mayank tondak @mayanktondak

Reported 2021-08-31 04:30:17

@deepigoyal @zomato Intention is good but the issue is when you opt out for cutlery, the restaurant is not giving anything apart from the dish for e.g. ketchup sachet etc. Happened this with my order with @faasos

Rahul Verma @rrahulvermaa

Reported 2021-08-29 11:16:34

I had ordered countless time never had any problem but today I got food items which was rotten and have fungus inside and excess mayonnaise was put on wraps to avoid smell of it. Zomato Order no - 2317886000 Faasos order no - 70663148 @faasos @zomatocare @ZomatoProHelp https://t.co/IhmQNymu5B

Bhaskar Reddy @_bhaskar_reddy

Reported 2021-08-29 07:30:03

@faasos I am not expecting any help from you. I already taken my decesion and deleted Eat Sure app. I never come back again. Close this issue.

Rishi Pandya @rishi3112

Reported 2021-08-27 12:28:59

@faasos Missing your wraps... Couldn't order via @eatsureofficial for past 2-3 days... Waiting to fix back some error... Will you accept COD with on call order ???

Prasad Lanke @PrasadLanke93

Reported 2021-08-27 01:44:31

@eatsureofficial @faasos @Help_at_Faasos ordered two wraps.. but one was literally burnt and i had to throw it cuz it was not edible ! @eatsureofficial there is no customer support and I can report this issue. I am never going to use it again and my hard earned money got wasted.

Amarjeet Singh @amar_1793

Reported 2021-08-27 00:29:35

@faasos @faasos @Help_at_Faasos @RebelFoods1 This was very beautifully handled, love how representative called and patiently listened to the issue. And thank you so much for the complimentary meal.Kudos to your top notch customer services, and Kudos to Darshana who attended the case.

Nagraj Konda @KondaNagraj

Reported 2021-08-26 23:40:48

@faasos So you do not fix sweet truth website?

Abhishek Seth @Abhishe39878376

Reported 2021-08-25 02:19:18

@faasos I am getting half filled bowls every single time whenever I order from swiggy. Why is this so ? I had complaint before also but instead of solving problem you guys directly gave me refund. Giving refund will not solve my problem. Order no 70288100 https://t.co/MvQKb8eYyM

Romit Mankame 🇮🇳 @MankameRomit

Reported 2021-08-21 03:45:45

@faasos thanks for the courtesy extended on the Call. #faasos representative by the name of Majusha solved the issue and was very courteous. It’s a request, make sure the quality of the raw materials holds upto the brands high value.

Pratibha @Pratibh94777749

Reported 2021-08-17 02:20:03

@Help_at_Faasos @faasos @BehrouzBiryani @RebelFoods1 @RebelFoodInc Serious Issue with quality of Biryani being offered by Rebel Foods, it only contains carrots no cauliflower no paneer no beans no mushrooms, no salan no chutney is being offered

rahul tiwari @rahulti40171719

Reported 2021-08-13 14:08:56

@faasos I ordered Chicken Rice Fest from Faso but the rice was cooked very tight I took customer support but no problem solved we not injoy the mill

rahul tiwari @rahulti40171719

Reported 2021-08-13 13:52:07

@faasos we placed today order chiken rice feast but rice over cooking I help customer support but not resolved that issue,

aditya shetty @adi1504

Reported 2021-08-11 13:37:33

@Help_at_Faasos @faasos @Oven_Story @BehrouzBiryani You guys need to fix your app. It’s 9th time now that I placed an order and it goes to a random store which does not deliver as my delivery location is out of radius. I don’t understand why is the order taken in the first place

EatSure @eatsureofficial

Reported 2021-08-09 07:49:35

@Sachin55948271 @Help_at_Faasos @faasos ****o! We are extremely apologetic for the unfortunate experience you had with us. We would really like to make this up to you. We have raised the issue to the concerned team and we shall get back with a fruitful solution. Thank you!

sukhe @sukhe50359602

Reported 2021-08-04 12:36:54

@faasos third cl*** service like roadside dhaba, food delivery in a paper carton, poor smelling, upon complaint account deactivated, keep my account safe with you but please tell me is this the absolute resolution to resolve customer problem? To deactivate account?

sukhe @sukhe50359602

Reported 2021-08-03 11:32:57

@eatsureofficial using faasos from last four years and quality of food degraded very well nowadays, because they are using PAPER CARTON BOX FOR FOOD DELIVERY spilling and spoiled soon as delivered and smelling like dead, upon help replaced but same problem, account deactivated

Ranganath S @RanganathSh

Reported 2021-08-02 17:10:28

@consumersindia @fssaiindia @eatsure @faasos @RebelFoods1 @drharshvardhan @zomoto @swiggy @BehrouzBiryani Guys be careful, while ordering food with EATSURE & FAASOS and BEHROUZ app,they are serving stale food and quality is pathetic, and their CC is worst in treating customers.

Ranganath S @RanganathSh

Reported 2021-08-02 13:38:16

@consumersindia @fssaiindia @eatsure @faasos @RebelFoods1 @drharshvardhan Can somebody look into it and provide solution.. Is this the respect you give to the customer?

Ranganath S @RanganathSh

Reported 2021-08-02 08:16:48

@consumersindia @fssaiindia @eatsure @faasos @RebelFoods1 @drharshvardhan How many times do i need to share the details? Don't try to play around... Being messaging since 2days..

Ranganath S @RanganathSh

Reported 2021-08-01 17:17:26

@consumersindia @fssaiindia @eatsure @faasos @RebelFoods1 @drharshvardhan I ordered food at eatsure, faasos, food quality is pathetic, I raised complaint, dey not even bothered to check the issue r respond, dey r serving 3rd graded food & have low graded CC, kindly look into it.

Ranganath S @RanganathSh

Reported 2021-08-01 11:29:56

@eatsureofficial @RebelFoods1 @BehrouzBiryani @sagar_kochhar @faasos @Help_at_Faasos Seems nobody bothered to resolve the issue, looks like you're Customer Service is also low graded..

Sanskar Gautam @Sanskar30655853

Reported 2021-08-01 01:53:10

@BiryaniBehrouz Still no one contacted me to resolve my issue such a bad customer support . Very disappointed. @Help_at_Faasos

Pahadihoonmein @pahadihoonmein

Reported 2021-07-31 12:16:48

@SwiggyCares Actually it was a silly question but I will answer. Wherever faasos delivers through your app at all these places this issue is on your app. I am also surprised that @Help_at_Faasos @faasos didnt notice this yet.

Ro. One 1 @RohanDa62274726

Reported 2021-07-31 08:37:46

@BehrouzBiryani I was supposed to get a call for resolution of my problem which I have not received yet. May I know why? Please call IMMEDIATELY in (0) 93657 36152. #URGENT @faasos

Manish Tomar @ManishKumarAIT

Reported 2021-07-31 05:26:51

@faasos @eatsureofficial Faasos Team, i was trying to place an order from Faasos Mobile website and had paid for an order for value of Rs189 via my Dhani pay card. The amount was deducted from my card but order was not placed. Kindly look into the issue and issue refund. https://t.co/kCiS4oFb5R

O₩LBE.eth ⚈ @owlbe

Reported 2021-07-28 09:47:12

Thanks to your company (@faasos) and the excellent service provided by your D. customer support team, I would love to recommend your food to every one of my friends, Please feel free to add my endor*****t to any promotional materials/biz dev YS - owlbe https://t.co/UThLsWYEjo

O₩LBE.eth ⚈ @owlbe

Reported 2021-07-28 09:45:16

Thanks to your company (@faasos & @zomato) and the excellent service provided by your D. customer support team, I would love to recommend your food to every one of my friends, Please feel free to add my endor*****t to any promotional materials/biz dev YS - owlbe https://t.co/HWaBQlTNmR

O₩LBE.eth ⚈ @owlbe

Reported 2021-07-27 10:10:01

@zomato @faasos thanks for the reply and escalated the issue immediately.

⚘mohiii @yahawahan22

Reported 2021-07-21 00:11:21

@PhonePeSupport @faasos @PhonePe_ I'm glad that you were there for me ,issue has been resolved by faasos. There was some glitch at their end ,upon raising the concerns for numerous times zit was finally taken seriously. In addition to that it got resolved within a week itself. Thanks @PhonePe_

Help_at_Faasos @Help_at_Faasos

Reported 2021-07-19 11:39:55

@Ashishprad1103 @faasos @RebelFoods1 Hi Ashish, We tried reaching you over phone, but were unable to connect. Please share a more convenient time and alternative contact details at so we shall fix this.(HJ)

Nageswar Reddy @NationalistSays

Reported 2021-07-18 08:31:09

@faasos As per the conversation issue is not resolved. It is ***ured to be resolved in 3-4 days maximum. Once I get the refund I will update here.

Abhishek Seth @Abhishe39878376

Reported 2021-07-16 04:20:58

@rudr4msr @swiggy_in @burgerkingindia @faasos I have faced the same issue is it regarding rice bowls ?

Abhishek Seth @Abhishe39878376

Reported 2021-07-15 12:21:57

@faasos Everytime I order from f***os in pune they are giving half filled rice bowls earlier it was not like this. Price hasn't changed but quantity has halfed. Order I'd 67354349. Also I mentioned in the order not to send half filled. Still this issue has happened. https://t.co/KxYj4P39bU

Siddhant Gupta @SidThePLWatcher

Reported 2021-07-15 10:42:16

Fix your UI and give me my food order confirmation ffs it can't be that tough @faasos

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