Is Faasos currently down? Live Status and Outage Reports

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Dipesh Kadam @trulydipesh

Reported 2022-01-17 06:25:23

@Help_at_Faasos Are you by any way linked to BBK or Behrouz? If yes, I'll only suggest that these two outlets should shut down for ever as they can't even compete basic Masala Rice, forget about Biryanis.

Aditya @adiarya02

Reported 2022-01-09 10:29:12

@Help_at_Faasos Did you get a chance of looking into my complaint? I hve already shared my contact detail in DM.

Saksham Kohli @b6094d1c541b4eb

Reported 2022-01-01 09:09:04

@Help_at_Faasos @faasos i am facing login issue on your website i am writing the correct email bur it is written plz enter a valid mail Plz help https://t.co/bEA1L23Rx5

Saksham Kohli @b6094d1c541b4eb

Reported 2022-01-01 09:06:49

@faasos i am facing login issue on your website i am writing the correct email bur it is written plz enter a valid mail Plz help https://t.co/zBU81YKiox

Faizal @_faizal8

Reported 2021-12-25 23:29:22

@faasos @eatsureofficial Your staff just cancelled my order because they don’t have the raw material available. The order date was 16 December and it's been 10 days….every time asking for the refund status I got the same statement that there was some gateway issue

Bhatia @Bhatia48068795

Reported 2021-12-25 04:43:39

@faasos Issue is not solved, I want my refund back. Food quality was not good, I want my money back...

Chetan Bansal @cchetanbansall

Reported 2021-12-24 13:33:18

Hey @faasos @eatsureofficial @SweetTruthIndia Please fix your website .. It happened to me twice money gets debited and order does not get placed on the website.. What is the point of ordering if I have again and again reach customer care to order.

faasos @faasos

Reported 2021-12-19 09:48:57

@Zaffar_Nama Hi Zaffar! That is certainly not the experience we intend for our customers and we do apologize as you didn't liked the Faasos wrap. We request you kindly DM us your Order ID and contact number so that we can fix this for you. (TS)

Vikram Reddy @tycoonthangraj

Reported 2021-12-17 09:38:13

@faasos Wow! You want to fix this 3 days after the incident?

Caxerdu @caxerdu

Reported 2021-12-12 03:46:16

@Help_at_Faasos no the issue is not solved as mentioned to them via email i have not got ANY REFUND as you can see i have not recieved any amount https://t.co/EhXsr34T3X

Sandesh alse @Sandeshalse

Reported 2021-11-26 09:00:22

@faasos @Help_at_Faasos Very happy about the support from Mr. Pradeep of your team to resolve mismatch in order delivered. We got chicken roll instead of veg roll we ordered. Pradeep from your team showed a lot of professionalism in resolving the issue.

faasos @faasos

Reported 2021-11-24 13:37:39

@Nagpurian2 Hi Nagpurian! That is certainly not the experience we intend for our customers and we do apologize. Kindly share your Order ID and contact number at crm@faasos.com so that we can fix this for you. (SM)

rahul tiwari @rahulti40171719

Reported 2021-11-24 08:30:00

@faasos My order CRN-#78115465 Dear sir now we order place masala chiken tikka wrap, but some issue found this order less quantity chiken tikka... And also Rider is not good in a way, because rider has used the word https://t.co/ktpTcSDTLD please solve it this type issue,,,, https://t.co/GEn1Yydsfe

Sneha @snehadipika

Reported 2021-11-17 09:03:54

@gooner_neg @faasos Something like that. Got to join a Korean language crash course 😎

Aradhana Dubey @Aradhanad123

Reported 2021-11-15 09:52:10

I hate #swiggy I ordered veg items from @faasos using swiggy and received non veg items.I'm pure veg,don't touch non veg items and their customer care executive asked me to open the package and send him the pictures of non veg items, without that he closed my issue

Preet Shah @preetshah1994

Reported 2021-11-13 11:15:24

@faasos @IRCTCofficial Shared order id with you. Lets see how you fix this issue.

Arjun Arun @beltcream

Reported 2021-11-12 08:30:19

@faasos @caleb_friesen2 @kallolban wasn't an issue, it just sounds funny. all the power to you guys

EatSure @eatsureofficial

Reported 2021-11-09 04:04:52

@Vksaisiddharth1 @faasos Hey Siddharth, As per our telephonic conversation, we hope the issue now stands resolved. (RA)

faasos @faasos

Reported 2021-11-06 10:03:22

@SatishG20685 Hi! Satish! That is certainly not the experience we intend for our customers and we do apologize as you faced bad experience. Kindly share your Order ID and contact number at crm@faasos.com so that we can fix this for you. (TS)

EatSure @eatsureofficial

Reported 2021-11-06 03:04:51

@Vksaisiddharth1 @faasos Hey, That is certainly not the experience we intend for our customers and we do apologize as the food was not upto the mark. Kindly share your Order ID and contact number so that we can fix this for you.(RA)

Rohan Srivastava @Ravindras261

Reported 2021-10-30 14:45:04

What kind of support is this @faasos @Help_at_Faasos Issue not resolved, no reply, nothing https://t.co/WiR4JPrfIC

Fardeen Khan @fardeenkhan

Reported 2021-10-16 10:09:41

@faasos @Help_at_Faasos I have still not received the points which should have been credited a month back though it is still not reflecting in my eatsure account as promised. I have also not received any call even after raising the issue again. Pls credit the 12000 points soon.

Ovenstory - The Standout Pizza @Oven_Story

Reported 2021-10-16 07:05:39

@chaudhary1103 @faasos Hi Swati, as per our telephonic conversation, we hope the issue has been addressed correctly. (MJ)

Ujwal Anurag @UjwalAnurag

Reported 2021-10-16 06:01:21

@DaQuestionnair @faasos @Help_at_Faasos @zomatoin @vijaygopal @service_fc The problem is that you sold your soul to f***os just like me in exchange for a refund. Next time, think before you talk about suing and all. You misled me and everyone else for a moment.

TheQuestionnaire @DaQuestionnair

Reported 2021-10-16 05:59:31

@UjwalAnurag @faasos @Help_at_Faasos @zomatoin @vijaygopal @service_fc Thanks for the advice, but but what's your problem with me?

Siddharth Dixit @Siddhar80342332

Reported 2021-10-07 14:11:31

@fssaiindia please take notice of this important issue and take required action against @faasos .

francesco collavoli @smrcpTA

Reported 2021-10-07 03:01:23

@Aditgarg93 @Help_at_Faasos @faasos Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

Prithvi R Singh @PrithviAshu

Reported 2021-09-29 04:52:51

I ordered some wraps and pastry from @faasos from @swiggy_in app,but have not received pastry in parcel.After issue raised to @swiggy_in they replied can't do anything as they unable to validate my claim. Can any1 suggest what can be done in this case #cheat @consaff

faasos @faasos

Reported 2021-09-22 08:15:51

@Shaurya51546304 @Help_at_Faasos Hey Shaurya! We want to get to the bottom of this. Can you please DM us about your contact info and shall fix this by making you smile. (GKT)

mojojo @aceraul_rajput

Reported 2021-09-21 04:46:38

@faasos @Help_at_Faasos I ordered 4 wrap meals and instead to warp they send me 4 rice bowl. When I raised the issue with customer care they told me that they will credit me the money which I can use to order food from @faasos but now they told me you have to pay again.

Krishna @Krishna__jee

Reported 2021-09-17 11:01:36

@eatsureofficial @faasos Please resolve this issue as soon as possible

Krishna @Krishna__jee

Reported 2021-09-17 11:00:06

@faasos I ordered food from eatsure on 5 sep 2021 and order was cancelled by lunchbox but i didn't received my refund yet. I mailed to eatsure but issue not resolved yet. I also call to support team but every time call getting disconnected during hold period only. CRN 71761609

Shashwat Srijan @Shashwatsrijan5

Reported 2021-09-09 22:17:12

@VATSALYASHARMA7 @zomato @zomatocare @UberEats @swiggy_in @faasos It’s been more than one month and issue is not resolved , you just msg me on dm that we ll email you . I am asking you to please call me but you didn’t . What kind of unprofessional behaviour this is

haiku bot 💬 @haiku_bot_

Reported 2021-09-03 06:30:19

"if i ate 17 choco lava cakes from faasos rn i think it would fix me" #haiku_bot https://t.co/cqJFES9PAH

ry ◐ @lezi_potetu

Reported 2021-09-03 06:27:06

if i ate 17 choco lava cakes from faasos rn i think it would fix me

faasos @faasos

Reported 2021-09-02 08:33:17

@trendsetter_001 @SwiggyCares @swiggy_in @Help_at_Faasos @ksv83243062 @JagoGrahakJago_ @jagograhakjago Hey There! We hear you. Not to worry, we are here to help you. Kindly allow us to discuss this over a call. Please share your order ID and contact number so that we shall connect over a call and shall fix this. (GKT)

A Pra @AbhayTohHai

Reported 2021-08-31 13:21:21

@faasos it is disappointing how you went down from being one of my favourite brands to the one that defies all things that a fast food service brand should be about. I feel deeply disturbed and disrespected by the series of unsympathetic events in the past 2 days (thread) :

mayank tondak @mayanktondak

Reported 2021-08-31 04:30:17

@deepigoyal @zomato Intention is good but the issue is when you opt out for cutlery, the restaurant is not giving anything apart from the dish for e.g. ketchup sachet etc. Happened this with my order with @faasos

Rahul Verma @rrahulvermaa

Reported 2021-08-29 11:16:34

I had ordered countless time never had any problem but today I got food items which was rotten and have fungus inside and excess mayonnaise was put on wraps to avoid smell of it. Zomato Order no - 2317886000 Faasos order no - 70663148 @faasos @zomatocare @ZomatoProHelp https://t.co/IhmQNymu5B

Bhaskar Reddy @_bhaskar_reddy

Reported 2021-08-29 07:30:03

@faasos I am not expecting any help from you. I already taken my decesion and deleted Eat Sure app. I never come back again. Close this issue.

Rishi Pandya @rishi3112

Reported 2021-08-27 12:28:59

@faasos Missing your wraps... Couldn't order via @eatsureofficial for past 2-3 days... Waiting to fix back some error... Will you accept COD with on call order ???

Prasad Lanke @PrasadLanke93

Reported 2021-08-27 01:44:31

@eatsureofficial @faasos @Help_at_Faasos ordered two wraps.. but one was literally burnt and i had to throw it cuz it was not edible ! @eatsureofficial there is no customer support and I can report this issue. I am never going to use it again and my hard earned money got wasted.

Amarjeet Singh @amar_1793

Reported 2021-08-27 00:29:35

@faasos @faasos @Help_at_Faasos @RebelFoods1 This was very beautifully handled, love how representative called and patiently listened to the issue. And thank you so much for the complimentary meal.Kudos to your top notch customer services, and Kudos to Darshana who attended the case.

Nagraj Konda @KondaNagraj

Reported 2021-08-26 23:40:48

@faasos So you do not fix sweet truth website?

Abhishek Seth @Abhishe39878376

Reported 2021-08-25 02:19:18

@faasos I am getting half filled bowls every single time whenever I order from swiggy. Why is this so ? I had complaint before also but instead of solving problem you guys directly gave me refund. Giving refund will not solve my problem. Order no 70288100 https://t.co/MvQKb8eYyM

Romit Mankame 🇮🇳 @MankameRomit

Reported 2021-08-21 03:45:45

@faasos thanks for the courtesy extended on the Call. #faasos representative by the name of Majusha solved the issue and was very courteous. It’s a request, make sure the quality of the raw materials holds upto the brands high value.

Pratibha @Pratibh94777749

Reported 2021-08-17 02:20:03

@Help_at_Faasos @faasos @BehrouzBiryani @RebelFoods1 @RebelFoodInc Serious Issue with quality of Biryani being offered by Rebel Foods, it only contains carrots no cauliflower no paneer no beans no mushrooms, no salan no chutney is being offered

rahul tiwari @rahulti40171719

Reported 2021-08-13 14:08:56

@faasos I ordered Chicken Rice Fest from Faso but the rice was cooked very tight I took customer support but no problem solved we not injoy the mill

rahul tiwari @rahulti40171719

Reported 2021-08-13 13:52:07

@faasos we placed today order chiken rice feast but rice over cooking I help customer support but not resolved that issue,

aditya shetty @adi1504

Reported 2021-08-11 13:37:33

@Help_at_Faasos @faasos @Oven_Story @BehrouzBiryani You guys need to fix your app. It’s 9th time now that I placed an order and it goes to a random store which does not deliver as my delivery location is out of radius. I don’t understand why is the order taken in the first place

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