Ranganath S @RanganathSh
Reported 2021-08-01 17:17:26
@consumersindia @fssaiindia @eatsure @faasos @RebelFoods1 @drharshvardhan I ordered food at eatsure, faasos, food quality is pathetic, I raised complaint, dey not even bothered to check the issue r respond, dey r serving 3rd graded food & have low graded CC, kindly look into it.
Ranganath S @RanganathSh
Reported 2021-08-01 11:29:56
@eatsureofficial @RebelFoods1 @BehrouzBiryani @sagar_kochhar @faasos @Help_at_Faasos Seems nobody bothered to resolve the issue, looks like you're Customer Service is also low graded..
Sanskar Gautam @Sanskar30655853
Reported 2021-08-01 01:53:10
@BiryaniBehrouz Still no one contacted me to resolve my issue such a bad customer support . Very disappointed. @Help_at_Faasos
Reported 2021-07-31 12:16:48
@SwiggyCares Actually it was a silly question but I will answer. Wherever faasos delivers through your app at all these places this issue is on your app. I am also surprised that @Help_at_Faasos @faasos didnt notice this yet.
Ro. One 1 @RohanDa62274726
Reported 2021-07-31 08:37:46
@BehrouzBiryani I was supposed to get a call for resolution of my problem which I have not received yet. May I know why? Please call IMMEDIATELY in (0) 93657 36152.
Manish Tomar @ManishKumarAIT
Reported 2021-07-31 05:26:51
@faasos @eatsureofficial Faasos Team, i was trying to place an order from Faasos Mobile website and had paid for an order for value of Rs189 via my Dhani pay card. The amount was deducted from my card but order was not placed. Kindly look into the issue and issue refund. https://t.co/kCiS4oFb5R
O₩LBE.eth ⚈ @owlbe
Reported 2021-07-28 09:47:12
Thanks to your company (@faasos) and the excellent service provided by your D. customer support team, I would love to recommend your food to every one of my friends, Please feel free to add my endor*****t to any promotional materials/biz dev
YS - owlbe https://t.co/UThLsWYEjo
O₩LBE.eth ⚈ @owlbe
Reported 2021-07-28 09:45:16
Thanks to your company (@faasos & @zomato) and the excellent service provided by your D. customer support team, I would love to recommend your food to every one of my friends, Please feel free to add my endor*****t to any promotional materials/biz dev
YS - owlbe https://t.co/HWaBQlTNmR
O₩LBE.eth ⚈ @owlbe
Reported 2021-07-27 10:10:01
@zomato @faasos thanks for the reply and escalated the issue immediately.
Reported 2021-07-21 00:11:21
@PhonePeSupport @faasos @PhonePe_ I'm glad that you were there for me ,issue has been resolved by faasos.
There was some glitch at their end ,upon raising the concerns for numerous times zit was finally taken seriously.
In addition to that it got resolved within a week itself.
Reported 2021-07-19 11:39:55
@Ashishprad1103 @faasos @RebelFoods1 Hi Ashish, We tried reaching you over phone, but were unable to connect. Please share a more convenient time and alternative contact details at so we shall fix this.(HJ)
Nageswar Reddy @NationalistSays
Reported 2021-07-18 08:31:09
@faasos As per the conversation issue is not resolved. It is ***ured to be resolved in 3-4 days maximum. Once I get the refund I will update here.
Abhishek Seth @Abhishe39878376
Reported 2021-07-16 04:20:58
@rudr4msr @swiggy_in @burgerkingindia @faasos I have faced the same issue is it regarding rice bowls ?
Abhishek Seth @Abhishe39878376
Reported 2021-07-15 12:21:57
@faasos Everytime I order from f***os in pune they are giving half filled rice bowls earlier it was not like this. Price hasn't changed but quantity has halfed. Order I'd 67354349. Also I mentioned in the order not to send half filled. Still this issue has happened. https://t.co/KxYj4P39bU
Siddhant Gupta @SidThePLWatcher
Reported 2021-07-15 10:42:16
Fix your UI and give me my food order confirmation ffs it can't be that tough @faasos
Sparsh Jain @SparshJ76881549
Reported 2021-07-14 08:05:07
@faasos but why my issue till daye is not resolved nor any video was shared no ***urance being given i loved the taste but because u didnt resolved it i havent ordered.
Manish Tomar @ManishKumarAIT
Reported 2021-07-14 04:06:32
@faasos @eatsureofficial Faaos Team, I am not able to Add New Address on clicking via Manage Address in faasos website. Kindly look into the issue and rectify it. I am not able to add my office address. Plz help.
Reported 2021-07-13 04:32:50
@SwiggyCares @SwiggyCares 109186787555
@faasos restaurant. Every time there is some issue with order from this restaurant. I was ***ured that we will change. But same things happen again and https://t.co/psyHVDc4Uj quantity items missing. Poor packaging
Reported 2021-07-12 04:50:21
@zomatoin @zomato @faasos Why we can't eat our food in peace after paying you an overcharged amount when we restaurant usually charge less than your listed price? Still no issue as you are delivering but why you caused a delay in my order and later delivered a wrong order today??
ANKUR SURI @anksuri
Reported 2021-07-09 13:03:18
@SwiggyCares Hey Kaarthik,
As a customer would you be satisfied with this response? I did not place my trust with @faasos but on @swiggy_in. Even if @faasos gave stale food, but its swiggy’s responsibility to give me my money back. Pathetic policies pulls down brands.
Reported 2021-07-07 03:31:18
@Rahul57109 @Help_at_Faasos ****o, We are extremely apologetic for the experience you had with us. Please lend us some time so we can raise the issue. Meanwhile, if you could send across your Order ID and contact number we can dig deeper and call you with a fruitful solution. Thank you!
Reported 2021-07-05 01:17:56
@VikasKonwar007 @Help_at_Faasos They are making us fool on this bro. I faced the same issue and they gave me some sure points which i can use in their app instead of refund. That app is just a crap where I can’t order anything and can’t use the points. #banfaasos @banbehrouz #baneatsure
Reported 2021-07-01 02:15:38
@Help_at_Faasos Hi @Help_at_Faasos @Oven_Story @eatsureofficial for an order placed at around 8.30pm and delivered around 9.45pm with an initial wait time of 30mins. You guys ask me to check on my issue at midnight. Thats good better late then never. Order CRN65568632.
Gautam pai @gautampaifb
Reported 2021-06-30 07:22:17
Het @Help_at_Faasos @faasos couldn't even get an order right. Worn item in the wrong box.
@SwiggyCares fantastic customer service. Your answer to everything is to throw money at the problem. https://t.co/2GuBQUcINQ
Kunal Rai @kunalsrai
Reported 2021-06-30 01:23:47
@Sonukaushik2013 @faasos @SwiggyCares @swiggy_in @FoodNetwork @foodsuppliesmp @WHO @RubikaLiyaquat @aajtak @ani_digital @timesofindia @Republic_Bharat @News18MP @CNNnews18 @ZeeNews @DDNewslive @fssaiindia What kind of Brahmin are you who eats food made elsewhere by people whom you do not know. Don’t try to creat an issue out of nothing, anyone can make mistake…
Reported 2021-06-23 02:28:18
@RaviKum01373035 @SLAYcoffee @faasos ****o Ravi,
We are extremely apologetic for the experience you had with us. We hear you and we are here to make it right. Let us dig into the issue and we shall get back to you with a positive response.
Reported 2021-06-21 09:23:48
@ManuVenkatSai2 @eatsureofficial @Help_at_Faasos Hey Manu, could you please share your contact details so that we can connect over a call and fix this? (AR)
Harshul Gaba @harshul_gaba
Reported 2021-06-18 04:25:20
@GoPaisaSupport @GoPaisaCom I made three orders today on faasos through gopaisa but only one of them was tracked. Please fix the problem, and I've got this problem for the second time. https://t.co/scQDAZetfF
Sarthak Singhal @IM007sarthak
Reported 2021-06-17 10:41:50
@faasos order not placed but amount deducted, solve the issue @faasos @eatsureofficial so I can have my amount back and can place new order
Reported 2021-06-14 06:34:02
@teslaholic @Help_at_Faasos Hey there, could you please DM your contact details so that we can connect over a call and fix this? (AR)
Naman Bothra @NamanBothra7
Reported 2021-06-13 03:53:20
High negligence from your side. This is what you have done my mental health on lower side my reputation down my religious sentiments hurted and still I wasn't connected to the top management neither legal team of faasos https://t.co/dDNH9s6VUS
Kartikay Tandon @kartikaytandon
Reported 2021-06-12 14:24:16
@faasos Hey guys, yesterday I was trying to order something on your website and the payment was also successful on Phonepe @PhonePeSupport however, Faasos encountered an issue and said payment failure. The order didn’t go thru and my money couldn’t be refunded. Need your help!
kumar uchit @kumaruchit
Reported 2021-06-12 05:37:34
@faasos Thanks for addressing the issue.
Reported 2021-06-12 04:06:41
@eatsureofficial @faasos @Oven_Story may I please ask you to do what is needed to reinstore the store to the standards of the brand, and if not possible, it's better to shut it down than ruin your name. Hope some of your budget goes into training and not just in adverti*****ts!
Reported 2021-06-12 02:30:16
@faasos I must say you guys have great sense of humour lekin customer se kyu mazak Kar rahe ho bhai.
When my issue is only that my money got deducted but order didn't placed then from where I get this order I'd for you. Think about it
amit kesherwani @amattwiter
Reported 2021-06-11 08:23:54
@faasos Warning - you are loosing customers gradually because of your miserable customer service.. I had an issue. It’s been 3 weeks but there hasn’t been any resolution.
Reported 2021-06-11 07:38:04
@tuli_sumit @zomatoin @Help_at_Faasos @deepigoyal Hey Sumit! As per our telephonic conversation, we hope your issue was addressed correctly and resolved. (NK)
Reported 2021-06-10 23:50:47
@faasos So where is your resolution to this problem, Faasos?? U were supposed to get back to me within 6 hours after sending me a HALF EATEN wrap. Clearly, you guys don't think it is a big deal, do you??
Pic of my #LifeLessonsFromAWrap
#Faasos #F***osIndia #Wraps https://t.co/b3CtAwxJlj
Sahil Alam @Sahilhenzy
Reported 2021-06-06 12:25:48
@faasos as per my research (EAT SURE) is your brand and my order is more that 2 hours delayed? First Time I have faced this problem from your Company.
I want my full refund back to source
Reported 2021-06-03 05:25:54
@bhutanideepak @swiggy_in @SwiggyCares @Help_at_Faasos Hi Deepak! Thank you for bringing this to our attention. As per our telephonic conversation, we hope the issue now stands resolved. (SP)
Reported 2021-05-31 10:57:35
@Mohit__srv @Help_at_Faasos @BehrouzBiryani Hey Mohit! As per our telephonic conversation, we hope your issue was addressed correctly and resolved. (NK)
Siddharth Jain @iamsidthefreak
Reported 2021-05-31 10:42:56
@SwiggyCares @SwiggyCares This is first time that I can remember having an issue with a @faasos order!
Reported 2021-05-31 09:01:55
Comment down your feelings, about our wraps and your favourite fillings!
#Faasos #FaasosIndia #Wraps #FaasosWraps #IndiaFoodies #WrapItUp #FeelYourFillings https://t.co/SXM1oM9qmo
Aditya Bajaj @_AdityaBajaj
Reported 2021-05-31 08:30:47
@faasos shame on you
Please shut down your services of this is the kind of service that you want to provide the customer
Reported 2021-05-30 12:22:51
Ordered many times from @faasos as I love their wraps but this time its totally disappointing. Being a cloud kitchen do you also store food and just preheat when an order comes ? I used to love Falafel now its horrible. I need my money back @zomato
Reported 2021-05-30 12:10:14
I need my money back refund me. During the Covid times also you're sending old raw and not fresh food @zomato @deepigoyal 1st improve your customer service then file for IPO. Your CS is worst @zomatocare @faasos @Help_at_Faasos
Reported 2021-05-30 12:08:40
@zomatocare Issue: I've ordered Falafel Jumbo Wrap from @faasos and they took 30mins to prepare it. Infact they didn't even prepared it, The food is not even fresh and they gave the food which is already cooked and the by the taste we can feel it. Zomato I need compensation for this ****🤢🤮 https://t.co/Kz67e9GjEI
Reported 2021-05-28 13:08:31
@Help_at_Faasos I have ordered serves 1 and I got the mini bowl , this what faasos do again and again . I am facing this problem 2nd time from the Rajouri garden branch new delhi . What they had done is not soo good , and I am sure that I am not going to order again from there. https://t.co/TD9H6oQHzo
Reported 2021-05-27 04:14:24
@faasos you guys need to shut down your operations! 3 hours to prepare a simple wrap and then bother the @SwiggyCares delivery guy uneccessarily to waste my time with random stuff. Order #105166444780
Shubham Agarwal @BeingshubhamA
Reported 2021-05-26 23:28:04
@faasos You should rethink your customer service aspects. Had DMed an issue teo fays back and haven't got a response yet. Are you all only good at posting out memes and offers?