Is Cogeco down right now?

(latest update October 20, 2021)

Cogeco is a Canadian telecommunications and media company that provides a range of telecommunication products and services including cable television, radio and television broadcasting, telephony, and Internet services. Is it up or down? Is it down for me? Check the status or Report your issues below!

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Cogeco Problem Reports

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Reports

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Cogeco Latest Reports

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Cogeco @cogecohelps

Reported 2021-10-20 12:09:21

@marybeaboynton @cogeco Glad to hear. Please reach out to our tech team when you can so they can take a look as there may be an issue with your service that can be fixed. Thanks #Cogeco ^Cole

Betty Bei @shell_bei

Reported 2021-10-20 08:02:43

@cogecohelps There is outage in the area again. Twice a day. Lucky us.

Betty Bei @shell_bei

Reported 2021-10-19 22:07:34

@cogecohelps is there some outage at L7T area again? It seems my internet is very very slow again. Just like this afternoon. Not sure anyone else has the same issue

Cogeco @cogecohelps

Reported 2021-10-19 20:17:39

@metadata484 Hi. Check here to see if there's an issue occurring within your specific postal code: https://t.co/GxFFzJeWGz If none, I recommend opening a live chat w/ Tech Support here: https://t.co/QJMcViuSfz #Cogeco ^Steven #Cogeco ^Steven

Cogeco @cogecohelps

Reported 2021-10-19 18:52:07

@SteveA43400606 Hi, Steve. This isn't a known issue, presently. Try pressing the 'Live TV' or 'Live' button on your remote control. #Cogeco ^Steven

Steve A @SteveA43400606

Reported 2021-10-19 18:49:35

@cogeco I’m located in Huntsville Ont. Shows on our Global TV channel seem to be delayed approximately 10-15 minutes. Is there a fix for this.

Cogeco @cogecohelps

Reported 2021-10-19 18:47:20

@s****_bei Hi, Betty. Potential outages are the first we check for, when troubleshooting. If an outage is confirmed after a service call has already been booked; we'll contact you to let you know. - Steven Cogeco

Leslie Saker @lesliesaker

Reported 2021-10-19 18:27:48

@cogecohelps @cogeco Thanks Amy but I can use my cell phone and a provider that delivers services to see that there is an outage myself.

Betty Bei @shell_bei

Reported 2021-10-19 18:23:03

@cogecohelps @KevinLey5 I experienced the internet issue around 4pm in Burlington. The tech spent 10 mins to do test and try to fix it. Then he said there is something wrong with my modem or cable. he booked me a service tech come to my home fix it Thursday.can the tech support be informed outage first?

Kevin Ley @KevinLey5

Reported 2021-10-19 17:31:58

@cogecohelps is there an outage in Burlington? I can't get any channels higher than like 730. Why would I pay for sports channels if I can't even watch the game live

Deb 🇨🇦 @ThatGirlOntario

Reported 2021-10-19 17:23:50

@cogeco @cogecohelps TV & net down since 11:30 am. in Aldershot. ETA when service is back? #cogeco

Matt Conway @linthanservices

Reported 2021-10-19 16:42:57

@cogecohelps is there an outage in the L7M postal code?

Cogeco @cogecohelps

Reported 2021-10-19 15:48:50

@lesliesaker @cogeco Hi Leslie, I'm really sorry to hear about your service issue. If you want to send me your postal code I can take a look into this for you? Thanks #Cogeco ^Amy

Leslie Saker @lesliesaker

Reported 2021-10-19 15:29:37

Of course there is a @cogeco outage affecting all the services we over pay for. I have come to expect nothing less. #cogecosucks

Deb 🇨🇦 @ThatGirlOntario

Reported 2021-10-19 12:14:15

@cogecohelps service down in Aldershot

Jay @jswarley29

Reported 2021-10-18 17:35:58

@cogeco I’m supposed to be getting 360 internet speed and your speedtest just told me I’m running at 75. Is there an issue here? https://t.co/lYGGv0YWgl

Kyle Sylvester @kylesylvester88

Reported 2021-10-18 13:13:20

@cogeco 1 gig down and 30 mb up... What do I have to do to get FTTH so I can get modern speeds... This is horrible in 2021 🥲

Betterdaysahead @naturesmything

Reported 2021-10-18 08:33:11

@cogecohelps Thanks! I remembered one of your techs suggested to do that first whenever there’s a problem. I reset TiVo and we’re good to go.

Betterdaysahead @naturesmything

Reported 2021-10-17 19:45:54

@bottleblonde40 @cogecohelps Did you get this fixed? We just discovered the same issue this evening.

MacKenzie @Imaxco1

Reported 2021-10-17 17:40:50

@cogecohelps Hi, Having issues with a DNS issue. Trying to access the site https://t.co/Wiczm3As73 to access my student account and I cannot get through. Time out with a DNS error. I had to manually change DNS settings in my router to OPENDns to get it to work. Any thoughts???

Joe G @JoeG64769416

Reported 2021-10-17 17:40:17

@cogecohelps Is Cogeco down in Hamilton west

Jay Nadeau @jayman1968

Reported 2021-10-17 12:30:46

@cogecohelps good afternoon is there an outage in the Stoney creek area fruitland rd and North service rd

Cogeco @cogecohelps

Reported 2021-10-17 10:57:02

@remirol1956 You're welcome, Andrew! 🙂 So glad to hear that the issue is now resolved. 👍 Thank you for letting us know! #Cogeco ^Sandra

Cogeco @cogecohelps

Reported 2021-10-17 10:44:41

@bottleblonde40 Good morning, Karina! If you're still experiencing this issue, please send us a DM with your account info and we'll be glad to help! Thank you. #Cogeco ^Sandra

Andrew Lorimer @remirol1956

Reported 2021-10-16 22:43:44

@cogecohelps @cogeco All taken care of @cogecohelps , thanks very much for the prompt fix !!!

cameron camara @stamkoscamara

Reported 2021-10-16 19:57:19

@cogecohelps are you guys down yet again in leamington ontario?

cameron camara @stamkoscamara

Reported 2021-10-16 19:56:28

@TmanD54 @cogecohelps are you still down?

Tanny @TmanD54

Reported 2021-10-16 19:03:00

@cogecohelps Annnnd down after 2 seconds. https://t.co/FOuGI6oRwu

Tanny @TmanD54

Reported 2021-10-16 18:29:18

@cogecohelps Annnnd still down. These estimated times are just off... 0 compensation.

Fully Vaccinated johnathamilton @johnathamilton

Reported 2021-10-16 18:21:07

@cogecohelps Rebooted modem and problem resolved. Thanks! (DNS Server not responding problem).

Cogeco @cogecohelps

Reported 2021-10-16 18:19:31

@johnathamilton Hi. There's currently no wide-spread alerts posted for Hamilton. Check here to see if there's an issue occurring within your specific postal code: https://t.co/GxFFzJeWGz If none, I recommend opening a live chat w/ Tech Support here: https://t.co/QJMcViuSfz #Cogeco ^Steven

Tanny @TmanD54

Reported 2021-10-16 17:24:06

@cogecohelps Still down. 0 compensation

Tanny @TmanD54

Reported 2021-10-16 15:31:12

@cogecohelps Another outage in Windsor, 0 compensation for down time.

John @John70884314

Reported 2021-10-16 05:42:41

Hi there @cogeco @cogecohelps just wondering if maintenance workers work on weekends as well as there's been an on going issue throughout towns in the area, affecting me as well. Thanks.

Cogeco @cogecohelps

Reported 2021-10-15 20:05:05

@bblancasterr @alectranews Thank you, there is an outage related to hydro actually. It was posted just around 7pm. I hope its not long. Thanks #Cogeco ^Jodi

Johann @bblancasterr

Reported 2021-10-15 18:25:11

@cogecohelps is Internet down at Lake and Lakeshore in St Catharines? Modem can't get connected after the short power outage. @alectranews

Albert Pinto @AlbertPinto78

Reported 2021-10-15 16:16:07

@cogecohelps how come internet is down in lower Stoney creek by DeWitt rd and 8

Cogeco @cogecohelps

Reported 2021-10-15 11:48:17

@ZedEsKay Hi, Zahra. No, the hydro issue from yesterday is no longer an issue. Try resetting your modem: https://t.co/Zizalpsll9 If still unresolved, open a live chat w/ our Tech Support team here: https://t.co/g9B8ZJqbje #Cogeco ^Steven

Zahra @ZedEsKay

Reported 2021-10-15 11:29:29

@cogecohelps we don’t have reliable internet in SE Oakville since yesterday. Is this still the hydro issue?? Pls help!!

Tamara McPherson @WonderMoms_ca

Reported 2021-10-14 21:44:15

Us as well, trifecta. Oakville Hydro down, Rogers towers affected, now no Cogeco. #weirdtiming

seane luc / sad leafs fan @slucas_

Reported 2021-10-14 20:44:54

@cogeco YO can y’all answer my bloody calls so you can fix your completely useless receiver? That would be chill.

Cogeco @cogecohelps

Reported 2021-10-14 20:28:18

@Curt0513 Hi, Curt. There's currently no wide-spread alert posted in Hamilton. Check here to see if there's an issue occurring within your specific postal code: https://t.co/GxFFzJeWGz If none, I recommend opening a live chat w/ Tech Support here: https://t.co/QJMcViuSfz #Cogeco ^Steven

Curt @Curt0513

Reported 2021-10-14 20:11:29

@cogecohelps I've had a download speed of 0.01mb all day in Hamilton, any idea what's going on? It was fine for about 30 mins in the middle of the day then went right back down. Upload speed is normal but download is essentially 0

Cogeco @cogecohelps

Reported 2021-10-14 19:25:52

@Shibasis Hi. A text message was distributed for a hydro outage, which affected Cogeco customers in Burlington and Oakville. That has been resolved, but some Oakville customers have remained offline. We're working to restore asap. ETRs will be posted here: https://t.co/MmtJqSFntx #Cogeco

Cogeco @cogecohelps

Reported 2021-10-14 19:24:19

@burge_erica Hi, Erica. Yes, some Oakville neighbourhoods have remained offline after the hydro outage. We'll have it resolved asap. ETRs will be posted here: https://t.co/MmtJqSFntx #Cogeco ^Steven

Cogeco @cogecohelps

Reported 2021-10-14 19:11:01

@Shibasis Hi. Yes, there's currently an outage occurring in that area. ETRs will be posted here: https://t.co/MmtJqSFntx #Cogeco ^Steven

Ben Draper @bendraper

Reported 2021-10-14 18:26:29

@cogecohelps had a power outage that ended 25 min ago. Got a text from Cogeco saying power outage ended and to unplug modem for 3 seconds and plug back in. Did that 10 minutes ago and still no internet. What are my options for next steps?