Chris C-W @cwiggy
Reported 2020-10-20 22:13:32
@cogeco our neighbourhood had an outage last week and we have no internet again tonight L2V1W4
Reported 2020-10-20 19:17:31
@cogecohelps What are the odds of this "node issue" thats been going on for 3 weeks in kingston getting fixed? Constantly dropping out of meetings is gonna get me fired.
Reported 2020-10-20 18:29:11
@Matt44Hayes Hi, Matt. There's currently three neighbourhoods down in Burlington. No official ETR; but we're working to restore asap. #Cogeco ^Steven
Reported 2020-10-20 18:26:27
@Patrick_ORourke Hi, Patrick. There's currently three neighbourhoods down in Burlington. No official ETR; but we're working to restore asap. #Cogeco^Steven
Leslie Ashby @leslieashbynow
Reported 2020-10-20 17:50:32
@cogecohelps What is the point of @cogecohelps when there is nothing here about the current outage not very helpful
Leslie Ashby @leslieashbynow
Reported 2020-10-20 17:48:01
@cogeco where is the update on the outage in Burlington for over THREE hours!!!
Michel Labonte @MichelLabonte83
Reported 2020-10-20 15:50:56
@cogecohelps Thanks. It's an area in Burlington. The site confirms a full outage. Cheers!
Reported 2020-10-20 15:14:32
@Mic****abonte83 Hi Michel. Not sure what city that is, but you can find our most up to date outage information at https://t.co/b8bId4TSYb.
Reported 2020-10-20 15:03:32
My service has been down literally all day. @cogecohelps
So much for getting my editing done tonight.
#FirstWorldProblems #cogeco #internet #outage https://t.co/3f1e6SNUoW
Reported 2020-10-20 15:00:00
@jbraguez Hey there. I can confirm there is an outage in the Burlington area. You can stay updated at https://t.co/b8bId4TSYb
Reported 2020-10-20 14:49:32
@Jeremyd2046 Hi Jeremy. I responded to your other tweet, and we have confirmed there is an outage in your area.
Reported 2020-10-20 14:37:58
@Jeremyd2046 Hi Jeremyd. There does appear to be an outage that just got posted in Burlington. We are dispatching technicians to restore the service as quickly as possible. You can stay up to date at https://t.co/b8bId4TSYb
Jorge Braguez @jbraguez
Reported 2020-10-20 14:34:35
@cogecohelps internet appears to be down on Creek Way, Burlington
Jeremy D'Oliveira @Jeremyd2046
Reported 2020-10-20 14:34:21
@cogeco Are there known internet outages in Burlington? I've been down for a while now and even after reset my router is not reconnecting.
Jeremy D'Oliveira @Jeremyd2046
Reported 2020-10-20 14:21:32
@cogecohelps Are there known internet outages in Burlington? I've been down for a while now and even after reset my router is not reconnecting.
Stock Sharks @stocksharks_
Reported 2020-10-19 22:34:30
Altice USA Inc. raised its bid for Cogeco Inc. and Cogeco Communications Inc. to $8.4 billion, but the offer was quickly turned down by the Canadian cable firm’s controlling shareholder. https://t.co/wobxZSqWdw
cheryl b @cherylb07464727
Reported 2020-10-19 13:21:34
@cogeco is there a problem with emails ? Last three days I’ve gotten emails only between 2am to 550am. If trying through webmail I get an error .
Mathieu Litalien @matlitalien
Reported 2020-10-19 06:44:55
Altice $ATUS Rogers $RCI.B increase bid for Cogeco $CGO to $11.1-billion @globeandmail
Quickly turned down by the Audet Family - "Cogeco shareholders are now being offered $123 per share, versus $106.53 in the first bid, tabled in early September"
Reported 2020-10-18 23:37:14
U.S. cable TV provider Altice raises its bid for Cogeco and Cogeco Communications to $8.4 billion, but the offer was quickly turned down by the Canadian cable firm’s controlling shareholder https://t.co/zUisOD9Ra2
Reported 2020-10-18 22:00:44
Altice Raises Bid for Canada’s Cogeco But Gets Rejected Again: (Bloomberg) — Altice USA Inc. raised its bid for Cogeco Inc. and Cogeco Communications Inc. to $8.4 billion, but the offer was quickly turned down by the Canadian… https://t.co/BgKoPIqtRK #_Financial_Personal
Reunite Loved Ones 🇨🇦❤🇺🇸 @Sean_P_Dillon
Reported 2020-10-18 21:24:17
@oiler3535 @bbailey861 @CBCAlerts @Rogers @cogeco @TiVo Cogeco is worst product I've ever had, Bell was worst service, Rogers was good for a year I lived in their coverage area but the real issue here is the competing interests of value, good product/service, & protecting 🇨🇦 jobs. Only 2 of those possible.
Reported 2020-10-18 21:14:05
@CarringtonLedge @AlderLaneeggs @Sparticuszorro Now Altice boosted their bid for Cogeco. I suppose the Audet's will turn it down again. Hopefully they don't subsequently get sued in Mississippi.
Jas 🔴 @Jaspal_Virdee
Reported 2020-10-18 20:56:46
@PatForanCTVNews Hi Pat, with next the pending offer by Rogers and Altice for Cogeco Cable, can you help break this down for consumers?
CBC News Alerts @CBCAlerts
Reported 2020-10-18 20:07:58
Altice raises offer for Cogeco to $11.1 billion in partnership with Rogers. Previous offer was turned down because family that controls Cogeco did not want to sell. https://t.co/ilA00icRov
Reported 2020-10-18 14:24:18
@sandrala46 Good afternoon, Sandra! 🙂 I have been told that the issue with the audio syncing with Silver Screen Cl***ics has now been resolved. If the problem recurs, please send us a DM and let us know. Thanks! #Cogeco ^Sandra.
Stuart Mac @ottleti
Reported 2020-10-18 12:24:59
My parents, in their 70s, had their @cogecohelps phone and internet go down on Friday. They say they 'might' be able to fix it on Tuesday
Cogeco are leaving an elderly couple isolated in their home in the middle of a pandemic with no means of communication in case of emergency
Reported 2020-10-18 09:49:44
@cdngirlgeek @Chris_Dream1 Hi there, I am really sorry to hear that this outage is ongoing. Unfortunately, I do not have an eta to provide at this time. Thank you for your patience while we work on this.
Reported 2020-10-18 08:45:42
@Rick_Roubos @cogeco @alectranews Good morning Rick, Thanks for providing this update. That was definitely a long stretch without service. I can provide a credit to your acct for the day outage. Please send a DM with your acct number. However, glad to hear everything has been resolved for you. 😀
Adam LeBarr @adamlebarr
Reported 2020-10-17 20:13:58
Imagine paying for something you're not getting? Wild.
@cogecohelps, @cogeco fix this. It's ridiculous.
Adam LeBarr @adamlebarr
Reported 2020-10-17 20:08:42
Someone at @cogecohelps, @cogeco just informed me my internet is poor because of a bad connection due to my location. I was told at purchase I would not have this problem, but here we are, and despite this, I'm stuck having to pay for something they admit I do not have.
Reported 2020-10-17 18:43:10
@kodeblue71 Hi there! I would like to look into that further for you and see what can be done this issue! Could you please follow @Cogecohelps and send a DM with your account number? Thanks! #Cogeco ^Sandra.
Reported 2020-10-17 17:39:16
@cogecohelps Sent a DM with my personal info would you check for me please .... all services are down for me no phone/no internet/no TV
Reported 2020-10-17 17:31:35
@cogecohelps Thanks Sandra I just did send them a message hopefully something can be done .... we have the kids staying home for school and we both working from home so we really need this done ASAP please .... all services are down
Chris Rowdon @Chris_Dream1
Reported 2020-10-17 17:05:29
@cogecohelps No internet service, was down on Monday as well. L2M 7S7, reset router twice. Whats the deal??
Reported 2020-10-17 16:39:27
@Cobain_Hardy Hi there! The outage in Welland was resolved around 3:30 pm. If only device is unable to connect, please restart that PC and it should resolve the issue. 🙂 Thanks! #Cogeco ^Sandra.
Reported 2020-10-17 13:15:41
@jswarley29 Hi Jay! We can escalate that issue, but could you please send us a DM with your account number? Is it only incorrect in the banner at the top, or in the guide as well? That movie ends at 230pm and Valerian & the City of a Thousand Planets runs from 230 - 530. #Cogeco ^Sandra.
Reported 2020-10-17 13:10:31
Hey @cogeco apparently Terminator 3 is five and a half hours long? You sure about that? Might want to fix this. This happens constantly with your always incorrect channel guide. https://t.co/WqLcCC33HY
Reported 2020-10-17 13:08:30
@Matt_Squire1112 No problem. I have responded to your DM.
Reported 2020-10-17 11:32:37
@buffaloLorne Hi Matt, We are experiencing an outage for some areas of St. Catharines. Please take a look at our website to confirm for your exact area here: https://t.co/b8bId4ChzB
Reported 2020-10-17 10:46:41
@Rick_Roubos @cogeco @alectranews Hi there, I am sorry to hear about the outage for your area. Are you still experiencing service issues?
Lindsay Godin @Lindsays_World
Reported 2020-10-17 09:52:41
@cogecohelps Hi there, is there an ETA on when the outage in the Parry Sound area might be fixed?
Jill Cleaver @Jilly1218
Reported 2020-10-17 09:51:46
Hey @Alectra news maybe when you plan a power outage in an area let the other services know. But thanks @cogeco @cogecohelps for sending us updates that you are trying to fix the problem, it’s just not your issue. Have a great day
Reported 2020-10-17 08:55:11
@firewagon Hi Rob, We are experiencing an outage for the following streets in Parry Sound: ASHWOOD DR, BAY ST, BELVEDERE AVE, GEORGE ST, GIBSON ST, GREAT NORTH RD, JAMES ST, MARY ST, OAK AVE, PARK LANE, RIVER ST, SEGUIN ST, SUNSET AVE
Is this your area? #Cogeco ^Karen
Rick Roubos @Rick_Roubos
Reported 2020-10-17 08:43:27
@cogeco see the outage noted for upper stoney creek. There's an @alectranews truck working in the area, could be related.
Rob Wise @firewagon
Reported 2020-10-17 08:06:38
@cogecohelps experiencing an outage in Parry Sound
Reported 2020-10-16 23:12:54
@cogecohelps moved from bell to you 2 months ago and all I been having is issues ... now I have to wait until Monday for tech to come and fix my Internet...not acceptable ... Time to make a move
Reported 2020-10-16 18:07:44
@35robertson1 Good evening, Trisha! I'd really like to help with this issue, so please follow @Cogecohelps and send a DM with your account number. I'll check things out! :) Thanks! #Cogeco ^Sandra.
Trisha Elliott @35robertson1
Reported 2020-10-16 17:34:36
Uggh. My @cogeco connection is so bad, it’s affecting my ability to work from home. We’ve called almost every day for 6 weeks and they can’t fix it.
Reported 2020-10-16 13:31:18
@cogecohelps I've tried telling him it'll be shut down within a few days because I'm really worried about it not getting paid but he keeps telling me it won't.
Reported 2020-10-16 12:21:09
@Tim_M_Shaw @cogeco Hi Tim. Is your service still down? There are no reported outages in Windsor at the moment. Often times if just 1 service is down, a reset can help. You can follow these instructions: https://t.co/Zizalpsll9. Thanks, #Cogeco ^Peter