Is Century Link down right now?
(latest update July 31, 2021)
CenturyLink offers internet, television, phone and home security services. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. CenturyLink serves homes and businesses in 37 states. CenturyLink has previoulsy acquired Embarq (2009), Qwest (2010), Savvis (2012) and Level3 Communications (2017). Is it up or down? Is it down for me? Check the status or Report your issues below!
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babuhgoba? @flamethrowmer
Reported 2021-07-31 03:48:24
@CenturyLink you’re service ****ing sucks fix your ****ing ****
Charlie Kirk's 3.1 Acre Forehead @PatrickGarie
Reported 2021-07-30 23:33:15
The 11PM expected fix time has now also came and gone with no help in sight @CenturyLinkHelp
Saurabi @Ssaurabi_
Reported 2021-07-30 23:30:16
@CoxHelp Still an outage in Vegas? Getting interruptions every five minutes... Just like last month and the one before. CenturyLink lookin mighty fine about now
Joni Pohl @photogirl1983
Reported 2021-07-30 22:40:27
Well @CenturyLink it's been a great 20+ year run, but I've had enough of your awful service and now no internet and no offer to help fix this situation caused by your tech yesterday and I'm DONE. Goodbye! Off to find a new ISP. #AWFULCustomerService #DoBetter
Vivacious 💕💚💕 @viva4peace
Reported 2021-07-30 21:13:23
@CenturyLinkHome I hav a problem retrieving messages on my home telephone. Instructions for retrieving messages is different from just 2 days ago. Previously I only had to #99 to have access to messages. Now the instructions now area code + phone number, then enter another code.
Dr. Katherine Iselin @KtpIselin
Reported 2021-07-30 20:52:47
@eileeneavery @CenturyLink Oh wow. We had to switch to them to get hardware fixed, but I’m ready to just deal with the old (good) provider who had slower internet without the fix. I’m going to file formal complaints and demand my money back, but I’m not going to hold my breath after what you said! 🤬
Charlie Kirk's 3.1 Acre Forehead @PatrickGarie
Reported 2021-07-30 20:49:55
Hi update on outage in 07825 please? Been out all day @CenturyLinkHelp
Dr. Katherine Iselin @KtpIselin
Reported 2021-07-30 20:46:01
@m_simonephd @CenturyLink This happens to us as well! Not even the main problem, but SO frustrating.
Dr. Katherine Iselin @KtpIselin
Reported 2021-07-30 20:43:56
@m_simonephd @CenturyLink So we switched to get those fixed. Now that we’re having to deal with them, we just want to go back. But can’t yet because it’s a wire issue! I’m at a total loss because we all work virtually! And they refuse to send a tech out. You should file a complaint, I’m going to.
Dr. Katherine Iselin @KtpIselin
Reported 2021-07-30 20:02:33
@CenturyLinkHelp Because it probably won’t be until august. It’s not like we’re all working virtually from home or anything. 🙄 The customer service is refusing to send an emergency tech to fix it. If you can do that, I will be happy.
Valerie J. Douglas, PhD @ValerieJDougla1
Reported 2021-07-30 18:48:40
@m_simonephd @CenturyLink I had Comcast and had the same issue at the beginning of the Pandemic. I think they were throttling my internet. If you haven't tired already, complain and say you think they are throttling your internet and that sometimes "mysteriously" makes the issue go away!
Vatic @VaticFN
Reported 2021-07-30 17:00:29
@CenturyLink ur the reason my trio cant play fncs his internet been down for 2 days
Michael Pritchett @Mooms88
Reported 2021-07-30 16:18:52
@bunnym0mmy I just finished hour 5 after being transferred and hung up on an uncountable amount of times to be told “I think it’s an outage, try resetting it in 3 hours” finally their online tech did troubleshooting only to have to send a tech out 4 days from now… @CenturyLinkHelp
“having an episode” @bunnym0mmy
Reported 2021-07-30 15:35:30
i am on hour three of customer support still not solving my problem so this proves centurylink literally wants me to die
Nate @trumperssuk
Reported 2021-07-30 14:35:27
@Joe11602200 @catACH317 @ElaMyFriend1 @PattyArquette @ksorbs That was the problem when centurylink absorbed savvis. It totally tanked bc they half ***ed the rollout. We offered cloud servers as well. That was even a mess lol. I got out bc I saw the writing on the wall with the product as a whole.
Aimee @madlermeow
Reported 2021-07-30 14:25:35
@CenturyLinkHelp We ended up getting connected to LeighAnn on Messenger, and she is working on the issue.
Might want to check up on this guy and make sure he's actually doing his job.
“having an episode” @bunnym0mmy
Reported 2021-07-30 13:25:01
@CenturyLinkHelp i will literally kill myself if you don’t fix my internet in the next two hours and it will be your fault
Etz Nano @EtzNano
Reported 2021-07-30 13:00:44
@CoxHelp So they schedule me 4 days out to get my issue resolved and I literally just joined COX about 2-3 weeks ago and they’re still going to charge me $100 for coming out. Like wtf. Not even a full month and having problems. Boy do I miss centurylink already
Gin Science Believer🏳️🌈🇺🇸 @Lolo2992
Reported 2021-07-30 11:25:44
@CenturyLinkHelp @ShieldVoC It has been 2 days since I reached out; 2 days that my dad's defibrillator has not been monitored via his landline; 2 days that his heart could have stopped & not been shocked back to life. I have DM'ed w/ Bruce & still no one is coming to fix this.
PenguinSlapped @PenguinSlapped
Reported 2021-07-30 10:39:48
@CenturyLinkHelp I have Sent a DM as requested but now being ghosted. Service keeps dropping and reconnecting. Simply wondering if I need to spend more time on this problem or is there an outage in the Elberta/Foley Alabama area?
Mikey @The_BiscuitGuy
Reported 2021-07-30 09:48:05
@CenturyLinkHelp You didnt read my post at all. Which in turn is the problem to begin with
Baconpancake @Baconpa29631251
Reported 2021-07-30 09:09:02
@Ask_Spectrum Do you really believe that 1gig down and 35 MBPS up is worth 250 bucks a month? 35 up??? 35. thirty five... Hand to god, that is one of the dumbest things ive seen from ISP's. And I am forced to use @CenturyLink. God I hope @SpaceXStarlink puts yall out of business.
Jos Lamar @jos_lamar
Reported 2021-07-30 00:37:20
@edengirl58 @CenturyLink I was working for them in Denver 1998 as they were laying our fiber optics. So sorry fir your problem
PenguinSlapped @PenguinSlapped
Reported 2021-07-30 00:06:17
@CipheredLogic @CenturyLink What area are you experiencing an outage? Mines in Foley, AL
Brenda Edwards @The_Bre_Edwards
Reported 2021-07-29 23:18:46
@CenturyLink The worst customer service hands down, ever. It took an ENTIRE day to reach a human. The quickest service appointment was 4 days later. Be available all day 8-4 they said. I did and the tech was a no show.
Lookingforinfo @Lookingforinf12
Reported 2021-07-29 22:22:18
@WaveConnects Found out you doubled my monthly internet charge by seeing the new bill. This after enduring months of outages, slowdowns, and constant restarts. Cust Svc won't give internet pricing. Bye! ****o @CenturyLink where I can actually get GB up & down!
💢 CipheredLogic 💢 @CipheredLogic
Reported 2021-07-29 21:51:30
@CenturyLink Hey, instead of forcing people to login, put in the phone number, street address, last 4 of social... Just have an outage map LIKE EVERY OTHER ****ING SERVICE. <3
ً @chaeIisagb
Reported 2021-07-29 21:44:14
can yall fix my wifi if i fail my cl***es ill sue u @CenturyLinkHelp
Loaded_Xpress @Loaded_Xpress
Reported 2021-07-29 21:34:10
@CenturyLinkHelp 🤦🏽♂️ Point Proven. Where is the update on the outage your company is causing for those ISPs who utilize what was Level3 service? No DM needed. Just a update from your company.
Loaded_Xpress @Loaded_Xpress
Reported 2021-07-29 21:13:16
Still waiting on a statement from @CenturyLink @CenturyLinkHelp on their widespread outage. Don’t see any updates on either site. Was a fiber cut? What’s going on?
ryker @rykergg
Reported 2021-07-29 21:11:45
dad:
"Yes son, I believe our $200 gaming router is the problem with the internet, let us revert to our 7-year-old CenturyLink gateway instead!"
meanwhile.. https://t.co/kyjWdx8HYf
Chris Houk @Crhhouk
Reported 2021-07-29 20:44:36
@CenturyLink internet has been down all day what’s up 36567
Whiskers&Wine @WhiskersWine
Reported 2021-07-29 18:29:07
@CenturyLink plans to charge me $95 if they have to come in to my house to fix my internet. You know, the internet that just stopped working, and they told me it was an “outage”
vindicator @vindicatorr
Reported 2021-07-29 18:04:59
@CenturyLinkSEA Please use your Twitter platform to inform about outage, instead of only reporting restorations.
nixxybrea ♡ @nixxxy__
Reported 2021-07-29 17:23:45
hey @CenturyLink i love having my internet be down for over two hours. 😭 get it together. this is ridiculous
nixxybrea ♡ @nixxxy__
Reported 2021-07-29 17:22:20
@CenturyLink i love having my internet be down for over two hours. 😭 get it together. this is ridiculous
Robert Schleich @schlrs
Reported 2021-07-29 17:01:24
@CenturyLinkHome surprise, surprise... Internet is down again.
Surly Nebraskan @IAmSysAdmn
Reported 2021-07-29 16:51:40
@CenturyLinkHelp I DM'd you about an issue I am having. How long to a response? I am getting nowhere with help on the phone or chat.
Arby Arbogast @NFLGuy_SK
Reported 2021-07-29 16:06:45
Going on an hour on hold waiting for @CenturyLink. Yalls internet must be down too huh 🥱
Whiskers&Wine @WhiskersWine
Reported 2021-07-29 15:26:36
CenturyLink still has not messaged me back and confirmed that there is an actual outage in my area. I haven’t got a single update about it. Haven’t had wifi in two days. 🙃 https://t.co/mY1ewTs8dq
EdinaMN Guy 🏳️🌈 @EdinaMNguy
Reported 2021-07-29 14:48:10
I wish my father didn't need a landline for his fall alert system. CenturyLink landlines leak like a sieve. Every time it rains, his phone goes down. They previously tried to fix it, but the fix didn't work. Now, they are going to try again.
@CenturyLink @CenturyLinkHelp
Jens @bucketcapacity
Reported 2021-07-29 13:23:15
Thanks CenturyLink for the area-wide outage!!
Catherine Angela Imbriano Hughes @CaHughes74
Reported 2021-07-29 13:23:05
So why the **** is @Xfinity and @comcast and @CenturyLink still broadcasting @FoxNews on cable? Pull the cable plug on his show and their network! #January6th #JeffStorey #ComcastRise It's hypocritical to say you support communities while broadcasting those that put them at risk
Chris Thompson @ridecat
Reported 2021-07-29 10:14:31
@CenturyLinkHelp do you have a service outage Denver 80206?
Beth Beals-Hawn @lvrugrats3
Reported 2021-07-29 08:57:59
@CenturyLinkHelp this is what my neighbor was told yesterday but I have to have a tech cone Friday? Is there an outage in my area? 82nd and East D area of Tacoma, WA 98404? https://t.co/qLhf5Ldq2R
Beth Beals-Hawn @lvrugrats3
Reported 2021-07-29 08:53:10
@CenturyLinkHelp is there an outage in my area, 98404? Spoke to customer service yesterday, on the phone and by chat resulting in an appt. for a tech to come Friday. Your support people told a neighbor that something got cut and that his internet should be back up at 11 today.
Your Favorite Gem♊ @BigRockShawty
Reported 2021-07-29 01:03:30
@CenturyLinkHelp are yall having an outage right now or what?
CodyMcPike @CodyCrue253
Reported 2021-07-29 00:46:45
@CenturyLink My internet has been down for 14.5 hours! Come on!!
John Stritzinger @jssg33
Reported 2021-07-29 00:05:45
But the issue is lets say you have 1M subs running 500Mb/s you have to build out DWDM to 300K towers to get ubiquity, its essentially a m***ive Optical Metro project... and when they are done they put Centurylink and everyone else out of business and its back to a 2 horse race.
Gem Gia @Gem_Gia
Reported 2021-07-28 22:01:51
@CenturyLinkHelp I did resolve my issue when I reached tech support in the US. The off-shore help desk people speak limited English and make the customer experience extremely frustrating!
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