Is Century Link down right now?
(latest update April 17, 2021)
CenturyLink offers internet, television, phone and home security services. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. CenturyLink serves homes and businesses in 37 states. CenturyLink has previoulsy acquired Embarq (2009), Qwest (2010), Savvis (2012) and Level3 Communications (2017). Is it up or down? Is it down for me? Check the status or Report your issues below!
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CLinkisGarbage @CLinkisGarbage
Reported 2021-04-17 04:45:01
@CenturyLinkHelp All day & all night the speed has been reduced to 1.0 to 1.5Mbps. Why are you throttling an already slow connection & if its a mechanical issue, why do you all not care enough to be on top of improving the overall experience. So damn tired of being told theres nothing you can do
Kalera Stratton @nisslbodies
Reported 2021-04-16 21:18:24
My university says they are going to send me an email as soon as they work out the problem with Centurylink that's preventing me from accessing my email.
J. Selby's @j_selbys
Reported 2021-04-16 20:08:11
We are experiencing technical difficulties due to a terribly timed @CenturyLink outage. We are closing and not taking anymore orders. Thank you to those who were patient with late and missing orders. See you tomorrow! ❤️
Kalera Stratton @nisslbodies
Reported 2021-04-16 20:01:08
So now I have Centurylink internet, and no access to my OHSU email. Turns out, *this is a known problem with Centurylink*.
I'm not saying they're as bad as Comcast, but I am saying that so far I am not impressed at all.
CLinkisGarbage @CLinkisGarbage
Reported 2021-04-16 18:51:10
@CenturyLinkHelp Change my mind? I want better service. Calling you doesn't change anything, Im certain messaging wont change anything. The problem is a lack of faster speeds. You do not offer faster speeds. In order to help me, you would need to be able to provide faster speeds which you cannot
Nick Walker @NickDenver89
Reported 2021-04-16 18:16:23
@CenturyLink I need support for my downed internet line. The snow broke it and I have chatted in twice today. The first time I was told there would be a tech out to fix today. I chatted back in and was told that I had no appointment. No one showed up. I need help resolving this.
CLinkisGarbage @CLinkisGarbage
Reported 2021-04-16 18:00:32
@CenturyLinkHelp I called and there was nothing they could do to improve the slow speeds. I wish I could get rid of your service but unfortunately you have a monopoly where I live and are the only ISP available. No one is using the internet and here we are sitting at 1.5MB/s. FIX YOUR SERVICE
| KayJ | @LucasRuizOG
Reported 2021-04-16 17:43:23
@CenturyLink You guys need to fix your ****, my internet keeps cutting off then on. Quit downloading porn
Carolyn Krol @carolynkrol
Reported 2021-04-16 16:25:59
@CenturyLinkHelp It has now been four days. We have no information about the actual problem despite multiple employees showing up, looking at it, and leaving. We've called, tweeted, DMed. No luck. Please at least give us a direct contact for information on this issue.
Laura Artman, MBA @LauraLArtman
Reported 2021-04-16 15:49:54
FRAUD ALERT?! What the heck is the problem with @CenturyLink? They took an order for a service they now say they do not provide!!! WTF? Who is minding the store? Hey @FCC look for my complaint!
Your Highness 👑 @TrulyYoursPio
Reported 2021-04-16 15:20:52
@CenturyLinkHelp Which y’all tell me every time. I just got this modem less than six months ago so that really can’t and shouldn’t be the issue. But I’m not waiting 4 business days to have some tech come out to install another modem that will cause the same issues in two months
UtilityAvenger @AvengerUtility
Reported 2021-04-16 14:38:33
@CenturyLinkHelp Thanks Karen. We have two broken poles in Hillsborough NJ from a storm, as well as other lines that need to be transfered. This neighborhood is concerned because this is a bus stop and hovering over the sidewalk. It appears other utilities have finished Thanks for your time.
KTVE - KARD @MyArkLaMiss
Reported 2021-04-16 12:30:57
The Monroe Police Department is currently working a multi-vehicle crash on US-165 North near Lumen Technologies, formerly known as CenturyLink. https://t.co/mT0XU0degm
CLinkisGarbage @CLinkisGarbage
Reported 2021-04-16 12:10:47
Please, @CenturyLink. Tell me exactly how you can fix this? Because calling and complaint after complaint doesn't help, so what exactly are you even capable of? Or do you only care if youre being paid an arm and a leg because clearly money is a lot more important if this is okay. https://t.co/IdCFgxAF4i
NetworkFixes.com @networkfixes
Reported 2021-04-16 07:41:03
@briana9 @CenturyLink @CenturyLinkSEA @CenturyLink @lumentechco have horrendously bad support system. We recently helped implement a block of static IP numbers. About 40 phone calls, 30 hours, 2 tech visits. First 27 hours total waste. Backend programming problem not detected by Philippine script readers.
Celtic Dabs @CelticDabs
Reported 2021-04-16 06:46:37
Second internet outage with @cox since I moved into my apt. Think I might be cancelling them and going back to centurylink. Never had an issue with them.
Ryan M. Adzima @radzima
Reported 2021-04-16 03:50:34
Perfect end to a super productive night - @CoxHelp goes down right as I’m updating some files in lambda for (hopefully) final testing. Again. I can’t even keep track lately…
@CenturyLink your FTTH is all over neighborhoods right near me, please deploy to 89138. I’ll help dig.
vin♔ @vin_zn6
Reported 2021-04-16 03:06:14
cox back at it again with another outage
been happening too often during important, crucial times, but can't consider switching to centurylink until they roll out their gigabit in my area. https://t.co/uZb5txgqoc
Pat deVarennes @Ptdev
Reported 2021-04-16 02:44:06
Las Cruces, NM, @CenturyLink down for 12 hours.
Fing Internet Alert @outagedetect
Reported 2021-04-16 01:26:23
✅ Considerable Internet #outage ended: #CenturyLink in #Wisconsin since 12:05 AM resolved after 15 min.
🇺🇸 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#CenturyLink #CenturyLinkdown https://t.co/rImH7N9RMz
Fing Internet Alert @outagedetect
Reported 2021-04-16 01:16:23
⚡ Considerable Internet #outage detected: #CenturyLink in #Wisconsin since 12:05 AM, impacting #LaCrosse #Norwalk #Brussels +6 areas
🇺🇸 Live map and ****ysis
👉 https://t.co/Xbll6fqvnF
#CenturyLinkHelp #CenturyLinkdown #CenturyLinkoutage #nointernet #night https://t.co/St2R5n0qZB
Mercury @Mercuryf0x
Reported 2021-04-15 22:39:36
Its down again, at this point I might have to drop Cox and switch to CenturyLink if it continues ( or if they happen to be cheaper for the same speed and data limit)
🧩Suzie @suziebachicha1
Reported 2021-04-15 22:33:36
@CenturyLinkHelp please re open an outage ticket you have for my neighborhood. The congestion is still happening. Spoke to a tech and even though we have 5G the devices and other neighbors are only accessing 2G and it’s at 100%. Started 3 nights ago
*🗳VOTE & wear a mask 😷* (briana mcdougall) @briana9
Reported 2021-04-15 22:20:42
.@CenturyLink @CenturyLinkSEA phone support is hot garbage. Not only does no one take ownership of a paying customer’s problem, but the p*** you around like a hot potato for hours on end, claim there’s no managers available and refuse to solve the problem.
*🗳VOTE & wear a mask 😷* (briana mcdougall) @briana9
Reported 2021-04-15 22:14:24
Well I guess David abandoned me. Also, @CenturyLinkHelp clearly doesn’t hire people that understand Twitter. David keeps calling me ‘Vote’.
Jessica C 🌺💜 @JessJ1127
Reported 2021-04-15 21:56:05
@CenturyLinkHelp Thanks Bruce! 35 year old phone wires will never get resolved by your company in this neighborhood. No need for a problem solving attempt at this point.
*🗳VOTE & wear a mask 😷* (briana mcdougall) @briana9
Reported 2021-04-15 21:39:59
Hey @centurylink @centurylinkhelp You’re literally about to my my husband cry. He’s been on the phone for almost 2 hours and only transfered between departments with NO ONE taking ownership of the problem. I’m furious and about to go straight to Jeff Storey about this.
Marcus Lyons @marcuslyons_
Reported 2021-04-15 18:14:10
@waded CenturyLink was just down for nearly 3 days in Nampa also.
Highest speed in Star, 3.
Ultimately we went with Sparklight. Really wish there were more options here.
Andrea Marie @DaniPayson
Reported 2021-04-15 18:08:51
@CenturyLink needs to understand that we are in a pandemic and if there's an issue with the phone line they need to check outside first and if it's inside we will wait. I DON'T WANT STRANGERS IN MY HOUSE!
Wade Dorrell @waded
Reported 2021-04-15 17:49:26
How many times, CenturyLink: 35/7 is not that bad, but that's $10/mo broadband. Not $65 when competitor's throwing down 600/30 for $60.
Dylan @UncleIrohsSon
Reported 2021-04-15 17:28:38
I’m so glad for having centurylink for internet. The tech won’t come into the house so he’s gotta yell instructions at me across the house from outside while I have to try and fix my internet. Def getting rid of this ****.
Dillon Mullenix @dmullenix
Reported 2021-04-15 12:21:53
@CenturyLink @CenturyLinkHelp @CenturyLinkHome You may want to fix your install process. I received a call 26 min before 8 from a num registering as #junk so my iPhone didn't ring. No callback opt. Second, call 3 into 9-hour install window to reschedule from #junk num. #Customer
Nick aka Roy 🎮🖋📷 @imroyank
Reported 2021-04-15 09:22:20
Hey @StarlinkPage get me off @CenturyLink services. Unable to play games online, unable to watch HBO Max. 3mbps down and not even 1 upload. CenturyLink count yours days
Frostee @Frostee__
Reported 2021-04-15 00:06:46
@hudsonwisler I have CenturyLink and as i’m typing this it’s been down for 2 days now, and it’s not expected to be back until tomorrow afternoon. And they’re the only reasonable option here :/
Magoy @TheRealMagoy
Reported 2021-04-14 23:43:36
@buddabaker32 You gotta make the switch to Centurylink if they offer the fiber optic where you’re at. I had a ton of issues working from home with Cox’s gigablast and finally made the switch and upgraded my hardware. Saving $$$ and it’s way better. Cox’s network gets overwhelmed and bogs down.
George Guerrero @George_G3009
Reported 2021-04-14 23:28:00
I think I figured out how @CenturyLink got their company name. It takes a century to fix issues. I think they enjoy extending the time and then reducing it to give people hope. #nointernetinNampa #worstcustomerservice
Israel L Adame @Adamedist
Reported 2021-04-14 23:06:11
Hey @CenturyLink how is your down detector telling me there’s no issues when my internet has been down for the last hour. And your virtual chat says down for the next 15 hours. Get tour **** together
Tommy Cronin @TommyCronin6
Reported 2021-04-14 21:33:40
@CenturyLinkHelp @DreamMaker32_ thank got keenan is here to fix all the issues
Jason Hilton @jasonhilton82
Reported 2021-04-14 19:41:14
Hey @CenturyLink #centurylink I cancelled ur service back in 2020 & went with another provider but I decided to have 2 providers in case 1 went down bc I work at home a buddy who works there had someone call me from CTL & wow how rude can U guys be. #badcustomerservice #internet
Greg Cocks @gregcocks_kiwi
Reported 2021-04-14 19:26:43
Impetus of some new #WFH tasks with some #dataset heavy lifting for both of us (and some broken promises), got organised, left Comcast for @CenturyLink
$65 a month flat rate, no contracts, unlimited data and THESE speeds!
NOT #shilling for them, just very pleased
#GIS #spatial https://t.co/8mP93Q3E7e
Andrew Silverman @Road_Warrior100
Reported 2021-04-14 19:05:04
@CenturyLinkHelp @Rise_Broadband Ridiculous quality of service here in snowm***. Stop tweeting BS and fix your network. Did you not pay your bill to Century Link? We know your link with them is down. What’s your plan to take care of your customers?
シ @DILFDOH
Reported 2021-04-14 18:59:23
@CenturyLinkHelp yes they were able to come and fix the issue
Nathan Alter @natiox
Reported 2021-04-14 18:38:21
CenturyLink's new estimate on this internet outage near Paseo and Rainbow in Albuquerque....Tomorrow at 1:30 PM.... Worst outage I've seen... Going on 3 days
George Guerrero @George_G3009
Reported 2021-04-14 18:00:47
@CenturyLink is seriously trash. Down for going on 2 days. My wife and I work from home and have missed one day of work already. No update as to what is going on and time keeps on changing when it gets resolved. What a joke!
Frostee @Frostee__
Reported 2021-04-14 16:00:21
Day 2 of CenturyLink being down, this sucks :(
Carmen Crincoli, but Fhqwhgads @CarmenCrincoli
Reported 2021-04-14 14:39:11
@SQLAllFather @Adman_NZ @ZiplyFiber I'm on CenturyLink/Lumen. I've never really had service issues that have lasted longer than an hour or two, so I haven't had much problem in the way of service and support, but my expectations weren't high because Big National ISP.
Ironheadmomma @HZenidog
Reported 2021-04-14 13:45:42
@CenturyLink No...I just need functioning internet services. About that, why is my internet down yet again? $76 a month for spotty service is bad enough but it to go completely down for hours is BS. Why is Omaha having issues?
Dyanna @darthbitcheous
Reported 2021-04-14 13:39:56
@CenturyLinkHelp How about decent internet? I pay 70 a month for internet comparable to dial up? I ordered a star link to solve this problem
cardboard @_wampa__stompa
Reported 2021-04-14 12:09:07
thanks, @panerabread, for being there when @CenturyLink decides to have yet another outage in my area 🖤☕ #iboughtacoffeetousethewifi
Charles Douthart @cdouthart
Reported 2021-04-14 11:49:20
@CenturyLinkHelp
Third day of Fiber outage in Glen Laurel, Clayton NC. Frequent disconnects and service unavailability. Reps appear to be treating this as individual issues rather than something more widespread with the neighborhood.