Is Century Link down right now?
(latest update January 23, 2021)
CenturyLink offers internet, television, phone and home security services. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. CenturyLink serves homes and businesses in 37 states. CenturyLink has previoulsy acquired Embarq (2009), Qwest (2010), Savvis (2012) and Level3 Communications (2017). Is it up or down? Is it down for me? Check the status or Report your issues below!
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Tom S @TLOTL
Reported 2021-01-23 03:02:49
Asking @centurylink @Airbnb @BankofAmerica @googlefi @AIGinsurance @Amica @YouTubeTV @netflix @Chase @M1_Finance @turbotax to immediately end any direct or indirect (e.g., via lobbyists) funding of the 147 insurrectionists in Congress. Your customers deserve transparency.
Russel Ramos @rsslramos
Reported 2021-01-23 01:50:45
centurylink is so ****ing ****. 5th time this week the service has gone down during the evening and it doesn’t come back until the next morning
Alexis Descré @alexisdescre
Reported 2021-01-23 01:50:19
@BrandonLive @CenturyLink Looks like it happened to a large area. We got hit as well and we're in Bryant. One of my devs is near Northgate and had the same problem. Speed seems fine though (500+ mbps)
Sev @Sev051
Reported 2021-01-23 01:07:54
#XboxLiveGold game p*** is great but standard xbox live has gone down hill. Your games with gold doesn't compete anymore with game p*** needing the best games to be viable. I cant even get centurylink to get internet upgraded since before 360 came out. Greedy.
rayjr @rayjr59533825
Reported 2021-01-23 00:23:46
@CenturyLinkHelp possible cause of the outage in Copperton Utah https://t.co/OhZXj3PILY
disgruntled tech @disgruntledt3ch
Reported 2021-01-23 00:00:28
****o @CenturyLinkHelp & @CenturyLinkNE my internet speed is 283Mbps down\485Mbps up why? I pay for gigabit to the door in Omaha? #Omaha #speedtest and as for @SenatorFischer @RepDonBacon & @AjitPaiFCC this is why we need laws to protect consumers! #NetNeutrality
Lucas Cummins @muusicman
Reported 2021-01-22 23:01:30
@CenturyLinkHelp @s***ysessy_ Hey person who works for @CenturyLink don’t you ever get tired of constantly having to apologize for the service??? You all have told me that hundreds of times and still the issue is not resolved. What do you people do around there all day??
James @oothinair
Reported 2021-01-22 22:12:25
@CenturyLinkSEA Mine is still down since this morning
Seven possums in a trench coat @_possumcore
Reported 2021-01-22 21:50:51
@CenturyLinkSEA After an hour on the phone with tech support, she was all “ooops, it’s still down, sorry, it will be up Monday at noon.” MONDAY AT NOON??
Gustavo Salas @Gustavosalas11
Reported 2021-01-22 21:24:44
@CenturyLinkHelp Hi . my internet has been down all day. How do I request the technical service
Chris McCracken @chrismccracken
Reported 2021-01-22 21:17:18
@CenturyLinkHome This is rich coming from @CenturyLinkHome given that Centurylink fiber had a 4 hour outage in my neighborhood in the middle of the workday today.
Nat Taylor @nat_taylor
Reported 2021-01-22 20:59:52
@angstfree77 First CenturyLink fiber outage or even slowdown in three years. No congestion ever. Still beats Comcast (I was on Comcast).
Brandon Paddock @BrandonLive
Reported 2021-01-22 20:43:26
Our @CenturyLink speeds seem to be stuck at ~10% of expected bandwidth since the outage. Hope they return to normal soon.
Veronica needs a break from her kids @veronicayes68
Reported 2021-01-22 20:14:04
@CenturyLinkHelp our phone and Internet is down and your phone number isn’t working for some reason? Help!!!
John D @NABison
Reported 2021-01-22 19:55:00
@CenturyLinkSEA That's a negative, Ghost Rider. Still down.
Nicole @nuttynuske1
Reported 2021-01-22 19:45:36
hey @CenturyLink your customer service via phone and internet capability in lakewood, wi are horrendous. such a ripoff. please fix it! #seniorcitizenripoff #mediocre
Carl Bellingan @McUrfe
Reported 2021-01-22 18:54:22
@CenturyLinkHelp @CenturyLinkSEA Internet outage tales Fin.
aaaand we are back. No idea why what or when
¯\_(ツ)_/¯
Matthew Barr @matthewbarr
Reported 2021-01-22 18:48:16
@CenturyLinkSEA Just talked to support, and they said that the outage is still ongoing. The test tool also reports it as still ongoing. I think the fully resolved message is a bit premature..
Andy Vanosdale @AndyVanosdale
Reported 2021-01-22 18:35:46
@electromage @CenturyLinkSEA I don't know why residential customers feel they need an RCA from their Internet provider whenever a two hour-long outage occurred. You get reliable service and things happen on their side all the time that you don't see. Are you requesting RCAs for all those incidents?
Andy Vanosdale @AndyVanosdale
Reported 2021-01-22 18:34:42
@electromage @CenturyLinkSEA I push back because it's a waste of their time to provide you one that may not live up to your expectations. This is a company that provides services to m***ive corporations and government agencies. They diagnosed the problem and fixed it. Great, let's move on with our lives.
Carl Bellingan @McUrfe
Reported 2021-01-22 18:31:00
@CenturyLinkHelp Internet outage tales pt6.
/me drums fingers on table.... so @CenturyLinkSEA been over 2 hours, about that update on the outage in Seattle....
Nathaniel Swenson @Nanfoo4you
Reported 2021-01-22 18:19:11
@TheRealChiefBrw @CenturyLink Still down in Maple Leaf
Carl Bellingan @McUrfe
Reported 2021-01-22 18:18:35
@CenturyLinkHelp Internet outage tales pt5.
You can either work-from-home or school-from-home over a slow internet connection. You choose.
Andy Vanosdale @AndyVanosdale
Reported 2021-01-22 18:15:43
@electromage @CenturyLinkSEA How were their customers kept in the dark about this infrastructure outage? You posted on their Tweet about the outage, so that seems like they didn't keep their customers in the dark about their infrastructure outage.
Art @haintsnhollars
Reported 2021-01-22 17:44:35
@CenturyLink is hands down the worst company I have ever dealt with. They're the only broadband option in my area. i have been trying to get service since December. I have spoken to numerous customer service reps, including supervisors.
Jeff Wilcox @jeffwilcox
Reported 2021-01-22 17:41:13
@BrandonLive @CenturyLink @CenturyLinkHelp Yikes. Good luck! Sounds like a major outage.
Chris @ChrisAntol
Reported 2021-01-22 17:34:52
@rjl20 @CenturyLinkSEA I had this issue using their website on mobile. I was able to access the form when using a desktop/laptop browser.
Carl Bellingan @McUrfe
Reported 2021-01-22 17:31:01
@CenturyLinkHelp Internet outage tales pt4.
A lot of things perform rather strangely when your internet speed drops 500x. Still get ads on Alexa, so there is that.
Tyler B @TheRealChiefBrw
Reported 2021-01-22 17:29:36
@CenturyLink what’s going on with the outage in Seattle?
Leonardo Raymundo 🧢 @LeonardRaymundo
Reported 2021-01-22 17:23:07
@HoodRiverRyan @CenturyLinkHome @CenturyLink Mine is down too 😢
Carl Bellingan @McUrfe
Reported 2021-01-22 17:22:44
@CenturyLinkHelp Internet outage tales pt3.
The irony of tweeting about an internet outage isn’t lost on me. I get this isn’t the dark ages, more like the 90s with ****ty dial-up, and less grunge because family.
Darren Barnes @dazzybarnes
Reported 2021-01-22 17:21:29
Internet just came back on in Maple Leaf, Seattle after a 2 hour outage from CenturyLink #centurylink #CenturyLinkdown #centurylinkoutage
Carl Bellingan @McUrfe
Reported 2021-01-22 17:14:56
@CenturyLinkHelp Internet outage tales pt2.
11 year old: cool I have a move for us to watch tonight.
Me: great, as long as we physically own it.
11 year old: 😳
Rachel Blackman @packet
Reported 2021-01-22 17:10:04
I just realized it’s been almost exactly a year since #CenturyLink disabled everyone’s internet for non-payment after their payment processor crashed.
Now I wonder if today’s Seattle outage is an impromptu anniversary celebration…
Matt Zieger @mattzieger
Reported 2021-01-22 17:01:39
@SeaPubSchools just wanted to note there is a large internet outage for @CenturyLink customers in NE Seattle. Likely many hundreds or thousands of kids not able to reconnect to cl*** since about noon today.
Andrew / MathNotEvenOnce #BlackLivesMatter @MathNotEvenOnce
Reported 2021-01-22 16:54:12
@CenturyLinkHelp In Seattle. This is atrocious. There was no warning and it’s saying it’s going to be 3 days to resolve? This impacts my work amongst other things. There have been no updates since 11 a.m. Any idea on why this is going to take so long to fix? https://t.co/0OlgcEEfte
Mark Kornblum @mkornblum
Reported 2021-01-22 16:46:27
@rjl20 @CenturyLinkSEA I had this problem as well, it sort of looks like there's a form field, but there is no actual field
Brian Pate @djbrianpate
Reported 2021-01-22 16:42:06
Don’t hold your breath #Seattle! It took them 9 calls and 5 months just to terminate my service when I moved! #centurylinksucks #neveragain
Carl Bellingan @McUrfe
Reported 2021-01-22 16:37:41
@CenturyLinkHelp Re the Seattle outage, it’s been an hour. My 11 year old is imploding, she can’t understand how we lived like this, Alexa won’t play her music, she can no longer stare at a stream less streaming service. We have resorted to playing actual CDs....
Evan Anderson @e_k_anderson
Reported 2021-01-22 16:33:11
@CenturyLinkHelp @cameront The service troubleshooter projected the outage would be repaired by 25 Jan 12pm.
That's a 4 day time to recovery in an urban area, which seems... long.
Unless there's an equipment failure combined with a supply chain failure... would love more details on the time to restore.
Sean @notablywhelmed
Reported 2021-01-22 16:29:34
@CenturyLinkHelp Are we really looking at a 2.5-3 day outage? I’m ***uming (hoping) this is just a placeholder. https://t.co/Nkw4zuLQqK
Beards McPh34rson 🚩🏴 @mcph34rson
Reported 2021-01-22 16:22:24
Hey @CenturyLink please tell me why I should pay full price for a service that isn't even working right now? You're cutting into MY work time, the time I MAKE money and you expect me to pay my bill without a problem? I tried contacting a CSR but y'all are so ****ed up right now https://t.co/oar7OdmIhq
lisa burgess @lisa_burgessalm
Reported 2021-01-22 16:16:51
@CenturyLinkSEA On your website outage response it says.. you will fix by Jan 25!!! That has to be a mistake please tell me that’s not correct!
Tim Langlois @tlanglois
Reported 2021-01-22 16:11:01
@CenturyLinkSEA Is Mon Jan 25 just an overestimate of the repair time? Has the problem actually been diagnosed yet?
B. Foster @real_dog_dad
Reported 2021-01-22 16:05:11
@CenturyLinkSEA Can confirm its down.
Hopefully up before my ***ignments are due?
Moving to hotspot for the time being.
Nat Taylor @nat_taylor
Reported 2021-01-22 16:01:11
@CenturyLinkSEA First you rename my @seahawks field the Loo and now you take my internet down. Come on, man! https://t.co/f896z6FGcx
Kevin Pedraja @kpedraja
Reported 2021-01-22 15:57:23
This is in my timeline while my CenturyLink internet service is down. I guess one way to eliminate buffering is to just do away with your internet service altogether.
Andy Vanosdale @AndyVanosdale
Reported 2021-01-22 15:54:12
@CenturyLinkSEA @CenturyLinkHelp Service Troubleshooter is back with the outage ETA.
RobotLAB @RobotLABInc
Reported 2021-01-22 15:45:12
#Coding offers myriad benefits for #students, including increased critical thinking and problem-solving skills https://t.co/HjcUv4DdB6 #Coding #STEM #CriticalThinking #CiriticalSkills #21stCenturyLink
Carl Bellingan @McUrfe
Reported 2021-01-22 15:43:15
@CenturyLinkHelp @matthewbarr Same issue, ditto 98115. Would also like to confirm that a fix on 1/25 is.... urm... less than ideal.