Is Booking.com currently down? Live Status and Outage Reports

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Matt Howard @mattjhoward85

Reported 2022-01-24 14:48:19

@British_Airways @Adam_M_Courtney @bookingcom @thepointsguy @HeadForPoints hi there, i am having similar issues with estore. no problem logging in, but not showing any retailers on homepage. click on travel and then https://t.co/SSsvABXI7p and link just circles/times out.

Arslan @Arslan10968248

Reported 2022-01-24 12:31:38

@bookingcom Hi I am unable to understand what’s the purpose of these DMs? You have not put any attention in resolving issue, just emphasising on one baseless thing without any proof that i have cancelled the booking. Is this https://t.co/Je8Q2B30VB customer service?

Lucy Harrison @lucy_harrisonn

Reported 2022-01-24 10:58:55

Hi @bookingcom ! I have an issue with a booking I tried to make, could you please reply to my DM :)

UPwallah @planetart164585

Reported 2022-01-24 06:32:02

@bookingcom systems of this particular portal are utter waste. Highly inefficient and horrible customer service. Every time they take 7-8 minutes to understand the issue. Even after 3 calls they have not been able to process a simple refund. Never going to use @bookingcom NEVER

Sealand M. Flynn @SealandFlynn

Reported 2022-01-24 06:09:27

@bookingcom - You gladly took our money and left us stranded at LAX on Christmas Eve and are now refusing to refund for services that were never provided!!! 🤯🤦🏻‍♂️🎅🏻🎄 Please do the right thing and at the very least issue a credit… #karma #customerservice

Abdullah @Abdullah_dz2508

Reported 2022-01-24 04:06:45

@bookingcom maybe a tweet will be the only way your resolve a problem you created in my booking. I have been charged an amount of 166 euros 11 times! And all you say it’s a system error. You also cancelled my booking. More than £1600 stolen by @bookingcom

Umberto GAMBINI 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇮🇹🇪🇺 @UGambini

Reported 2022-01-24 03:31:36

@ChrisTMarsden @Andreas_Schwab @cedric_o That is one issue is @bookingcom really a #gatekeeper ? Is it a gatekeepers for the sector? That market place? Is it crushing or abusing its powers with hotels &accommodations (fees?) or is it bringing all that traffic to private accommodations &therefore positive @ben_schroeter

Christina X DiChello @lil_x1988

Reported 2022-01-24 02:48:26

@bookingcom is there an issue with your website?

Jerome Jessica @JeromeT93565251

Reported 2022-01-23 19:23:11

@Guanajuatouk @bookingcom @PayPalUK Lol I had the same issue somedays ago, I reached out to support they did nothing just automated bots replies until I got referred to @ma_crackhacker241 on Instagram who solved my issue.

Virginia Mountford-Flint @GinnyMountford

Reported 2022-01-23 16:15:11

@bookingcom dear https://t.co/ebhmvYpJ7g your mobile site seems to have gone down, unable to book accommodation. Are you aware/working on a fix? Thanks

Arslan @Arslan10968248

Reported 2022-01-23 06:37:18

@bookingcom Only messages from your side since many days but no one is cooperating to resolve the issue. Such a poor response and cooperation

J.jj @Jjj73817028

Reported 2022-01-22 22:58:13

@bookingcom I had a bad experience through my hotel reservation done in https://t.co/hiy4ltN94D Awaiting more than 1 hour and more than 3 to 4 calls with your representatives staff and they failed in solve my problem check in been late and services provided by .com was bad

Dean @zadeany

Reported 2022-01-22 22:20:06

@bookingcom I have received exceptionally poor service from you today. I missed my flight from San Francisco to London due to a baggage issue. I was told you will not change my flight and I have to purchase another ticket. This is contrary to your flexible ticket deal sold to me

GUAI (em 🏡) @GUAImusik

Reported 2022-01-22 10:55:01

@bookingcom Your details are lies again. It do not solve my problem. Your company do not respect costumers

Betty Munywoki-Kuria @Bea_Treks

Reported 2022-01-22 09:59:40

@bookingcom @JamboRealEstate Flights Teams @bookingcom? Their idea of escalating the issue is sending you to a @gotogate # where a msg sends you back to the airline! #refundpeoplesmoney

Scott @SPaulTaylor

Reported 2022-01-22 07:29:41

@bookingcom Hey, please explain why after a month, approval from the hotel, and many calls I'm still waiting for my refund. I've been lied to by your customer service team, promised call backs that never happened, and had to repeatedly chase for anything to be done. Fix it.

Mishal Jain @mishaljain58

Reported 2022-01-22 06:23:17

@bookingcom I was charged incorrectly for my reservation 2253481993, I raised the issue multiple times, but no resolution. Please help.

Eight6Eight @Eight6E

Reported 2022-01-22 06:16:07

Booked a flight with no problem. @bookingcom I missed a whole day lost money & had to pay more money n lost sleep. Yeah! I’m pretty sure I’ll no longer use you guys. This is 2nd incident first it was hotel in Miami now the flight.

Eight6Eight @Eight6E

Reported 2022-01-22 06:12:49

I cancelled because from 3am to 8:45 am at the time of flight which needed to be changed still “systems down” still no Supervisor available. Literally stayed up all morning. Then was told my cancelation will not be refunded. Horrible. @bookingcom I went to @delta directly

S @THE_S_CHAN

Reported 2022-01-21 15:31:41

@bookingcom They didn't have this in medieval times, immersion broken https://t.co/gKvvcLVGxs

Sakshi T @SakshiTn

Reported 2022-01-21 14:29:33

I would rather loose 1000 $ than deal with this crap for the next few months. @agoda @bookingcom I hope you’re happy with how you’ve dealt with this. Please shut down your customer service operations because clearly they’re doing the opposite of what their job is supposed to be

Eight6Eight @Eight6E

Reported 2022-01-21 09:20:34

@bookingcom unable to make those changes because of “outsourced systems being down” since 2am EST wow now want to charge me to do business I see the scam here. So I have to pay for another flight waste my money. Will never happen again. Im going to the @BBBTriCounties

Eight6Eight @Eight6E

Reported 2022-01-21 09:17:51

@bookingcom so how can you possibly help me canceled my flight unable to refund me when all I needed to do was change my flight because it’s Snowing went to @AmericanAir website which states if we book through a 3rd party to reach out to them to make changes.

Arslan @Arslan10968248

Reported 2022-01-21 09:13:22

@bookingcom who can resolve my refund problem? The staff is just focusing on proving its my cancellation but in actual its not as it doesn’t make any sense.

Eight6Eight @Eight6E

Reported 2022-01-21 09:01:33

https://t.co/0PlcFCPGfE @bookingcom explain to my Son your outsourced systems were down and unable to accommodate my flight. 2nd ball dropped won’t be a 3rd.

Jacqueline Costa @jackrcosta

Reported 2022-01-21 08:40:27

@bookingcom never buy trough this website! When you have a problem they don't solve it!!! Believe me!!! buy by yourselves!!!!

DavidDunninguk @daviddunninguk

Reported 2022-01-21 07:28:39

No surprises there. It happened to me too. I guess it’s worth remembering that they are agency workers not loyal @bookingcom staff. They are helpless and probably feel like crying every time they take a call

DavidDunninguk @daviddunninguk

Reported 2022-01-21 07:19:17

@bookingcom @ConexoTravel I’ve had discussions with your teams five times. You don’t address the issue. Thank you but You do not need to get involved now as it’s being dealt with by the hotel. It’s such a shame because I liked the app but all trust is destroyed.

Chris Kline @wealthistime

Reported 2022-01-21 03:25:49

@bookingcom Nothing works, I did all of that! https://t.co/LYYH0BUBUT is broken https://t.co/O22y3ZExGE

Chris Kline @wealthistime

Reported 2022-01-21 03:24:22

@bookingcom I did all of that! https://t.co/LYYH0BUBUT is broken https://t.co/wWtmpCS9zx

Matt @MattStxw

Reported 2022-01-20 22:07:09

@angel_catcher75 @bookingcom We gotta do everything to take booking down,it might be worth the trip to fly to there head office and cause a m***ive scene with signs and protest.

Luke Winchester @Winchileaks

Reported 2022-01-20 18:41:00

EXTRA special shout out to the lady on the 24 hour @bookingcom customer support help line who decided to hang up on @hookedonhandmad after hearing our issue 😂 🤦‍♂️

Julia Ringland @RinglandJulia

Reported 2022-01-20 06:26:41

@bookingcom I appreciate the help but the process should not take this long. I look forward to tweeting again when the issue has been resolved.

Julia Ringland @RinglandJulia

Reported 2022-01-20 04:03:25

@bookingcom What if I was travelling today? This appears to be a scam. Offer of a free taxi to entice you to book and once you book a taxi is not available. Simply not good enough. It’s been two days since I first asked for ***istance. Let’s see how long it takes to get the issue resolved.

JR (🌳,🌳) @JR48056471

Reported 2022-01-19 20:09:09

@gabelunao @eviszen @Danwhite83 @Airbnb @Uber @bookingcom @usebraintrust @gabelunao so then what's your theory on why the BTRST price constantly goes down with even less bounce than a rebase token?

Haseebuddin @EngrHaseebuddin

Reported 2022-01-19 15:46:20

@bookingcom Dears, the issue is not resolved yet. I paid EUR 500 for 2 nights stay and they are offering me a peanut of refund. Kindly reconsider to resolve the matter at the earliest please

Hapa ! Haria ! Everywhere ! @HapaHriaEvrywer

Reported 2022-01-19 14:33:40

@bookingcom Thank you , i have raised the issue regarding the pending payment but unfortunately i have not been ***isted. My account has been suspended due to disputed Invoice (all guests cancelled from their end and NONE paid cancellation fees) So sad. Ms.Winfred

Benjamin Resnick @ResnickBenjamin

Reported 2022-01-19 10:54:22

@bookingcom No one took responsibility. In the end I couldn't check into the hotel just because my boss's name was on the reservation and he got stuck due to COVID. Let's see if you can issue a refund after the fact. DM sent with details. Ball in your court.

Benjamin Resnick @ResnickBenjamin

Reported 2022-01-19 10:52:27

@bookingcom You all said it was someone else's problem and in the end I couldn't check into the hotel just because the boss's name was on the reservation and he got stuck due to COVID. No one took responsibility in advance. The least you could do is process a refund after the fact.

Julia Ringland @RinglandJulia

Reported 2022-01-19 07:53:05

@bookingcom Scamming people into making bookings with the promise of a free taxi! Been trying relentlessly to get help; no one answering phones, emails not being returned and online chat unsuccessful at solving the issue also.

Kojo Anim @kojoanimlive

Reported 2022-01-19 07:23:33

I’m never using @bookingcom again if they don’t fix this problem quickly! Fraudulent activity is not on.

Angelo Scannapieco @AngeloScannapi1

Reported 2022-01-19 06:23:15

@bookingcom And there lies the problem, you act as an agent and my contract is with you, which allows unscrupulous owners to do as they like. If I book in good faith and am misled by the gateway (you), I am the innocent party, but you advise sorting it out with the owner???

Julia Ringland @RinglandJulia

Reported 2022-01-18 14:59:00

@bookingcom Can you please help me out? I have booked via your website due to the offer of a free airport pickup. I tried to book the taxi but your site says there is availability. However, when I checked ‘airport taxis’ on the site there is no problem with availability. https://t.co/8NEa43CSjm

shankey @Iamshankgupta

Reported 2022-01-18 10:28:14

Hi @bookingcom I have been trying to reschedule my flight from last 1 week but the customer service team always says to call again tommorow due to a technical issue... Customer ref number 40-279494410 Please ***ist at the earliest

Nopeynope @Nopeyno07320120

Reported 2022-01-18 06:54:56

@bookingcom £4000 down the drain because your company doesn't care about it's customers - it's just concerned with collecting your fee!!! SO UNHELPFUL!!

Paul Gratrick @paulgratrick

Reported 2022-01-18 05:11:22

@bookingcom My colleague made a booking for work purposes, with breakfast clearly included on the page, but then find out afterwards it's not included and we have to pay extra? Hotel said it's your issue - pls ***ist

#T20WorldCup #wt20 @World_T20

Reported 2022-01-18 03:38:48

ICC: Pakistan’s batters were putting down roots against Zimbabwe 🌳 Haseebullah Khan and Irfan Khan set up a huge total at this beautiful venue in Diego Martin. 📸 @bookingcom https://t.co/JFEKaprWHM

Maηi vkƴath ズ @vkyath

Reported 2022-01-18 03:13:48

ICC: Pakistan’s batters were putting down roots against Zimbabwe 🌳 Haseebullah Khan and Irfan Khan set up a huge total at this beautiful venue in Diego Martin. 📸 @bookingcom https://t.co/vsjwdyMt6I

Jitendra Raikar @jit_rai

Reported 2022-01-18 01:25:41

@bookingcom big issue with your customer service for hotel owners. Cannot contact anyone since no toll free number. My payment has been credited but your invoices continue to show as outstanding. Please give me number on which to call. #grievance

Joanne Taylor @joanne_jtaylor

Reported 2022-01-17 21:55:50

@mafazishaq @bookingcom @BookingHoldings We have had this problem before. When my husband (Sri Lankan) tried to book a place he was told they were full. When they saw us, they said "Oh, we didn't realise you were foreigners, you could have stayed." We didn't stay there.

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