Is Booking.com down right now?
(latest update April 11, 2021)
Booking.com is an online travel agency for lodging reservations. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Corey Abell @ambienfiend
Reported 2021-04-08 15:11:43
@bookingcom This is how you resolve an issue? I was lead to prepay for a hotel that was over 100 miles out of the radius I searched due to a glitch in @priceline app who used you as 3rd party. Booked another within radius and never reimbursed for original mistake. 1 of many in the last few. https://t.co/ERQY5JtnPs
Harriet Sim ☺️ @HarrietSim
Reported 2021-04-08 08:17:04
@financialombuds @bookingcom @ThePTR2018 @WhichTravel @MartinSLewis Thanks @financialombuds I've already got a case open and I've had to go back to @bookingcom as that's who I purchased the independent accommodation through. It's just impossible to get hold of anyone- the link they have emailed me to send info to is broken so I'm still at a loss!
Harriet Sim ☺️ @HarrietSim
Reported 2021-04-08 08:16:30
@financialombuds @bookingcom @ThePTR2018 @WhichTravel @MartinSLewis Thanks @financialombuds I've already got a case open and I've had to go back to @bookingcom as that's who I purchased the independent accommodation through. It's just impossible to get hold of anyone- the link they have emailed me is broken so I'm still at a loss!
Harriet Sim ☺️ @HarrietSim
Reported 2021-04-08 08:16:08
@financialombuds @bookingcom @ThePTR2018 @WhichTravel @MartinSLewis Thanks @financialombuds I've already got a case open and I've had to go back to @bookingcom as that's who I purchased the accommodation through. It's just impossible to get hold of anyone- the link they have emailed me is broken so I'm still at a loss!
Airbnb Whistleblower @Susan17Airbnb
Reported 2021-04-07 12:52:45
@EinsteinEndo @SadCustomers @VacationRenter @Airbnb @bookingcom Lol. Well.. if the cap fits.. 😏
Problem is, the Pandora's box of complaints and allegations about #Airbnb are so fragmented and spread across so many different mediums, that people don't realise the sheer scale of what's going on
But they will, when the lid is finally lifted
Corey Abell @ambienfiend
Reported 2021-04-07 10:15:59
@bookingcom 2835112326
5306
Fix it.... Going on 3 weeks now
Airbnb Whistleblower @Susan17Airbnb
Reported 2021-04-07 09:53:52
@EinsteinEndo @SadCustomers @VacationRenter @Airbnb @bookingcom The referral fees issue has been a great little earner for Airbnb for many years now. Sometimes, #Airbnb doesn't even feel the need to give a valid reason for non-payment - they apparently just decide to renege on the deal
https://t.co/3rqtN7GDy5
Airbnb Whistleblower @Susan17Airbnb
Reported 2021-04-07 09:48:35
@EinsteinEndo @SadCustomers @VacationRenter @Airbnb @bookingcom The referral fees issue has been a great little earner for Airbnb for many years now. Sometimes, #Airbnb doesn't even feel the need to give a valid reason for non-payment - they apparently just decide to renege on the deal
https://t.co/RRmN4pCXCK
Nextdoor Girl - The Reality Czar @jeaniefacts
Reported 2021-04-06 07:44:41
@bookingcom Comfort? Haha
Got a digital refund & ran like ****. Called my credit card company to put them on alert for questionable charges. Called @LifeLock to have my identity file flagged for new loans in my name.
Problem solved. My hope is better vetted properties & reality pictures.
Shivam Kamani @shivamkamani
Reported 2021-04-05 08:43:24
@makemytrip ref ID 12850324452295552. Still no resolution. Raised an issue on 19th march. Zero customer service. Really very frustrating @bookingcom you guys are far ahead and much better.
Buyer Beware @BuyerBewareGB
Reported 2021-04-05 05:01:34
@bookingcom @betsyarmstron16 When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/cgyp8p8BQm
Rafael @Rafael47662328
Reported 2021-04-05 03:57:38
@wirexapp @agoda @bookingcom Its nice to see that you have who to sand offre around , But No one in customer service in order to help people with there problem. I have sand more then 20 mail with no answer, and no answer to my block account. When I have started with wirex you where the best in the market,
Megann Cunningham @MegannCunningh3
Reported 2021-04-05 00:37:42
@bookingcom Safe to say, illegal tampering is the cause. 1st problem not resolved. Had to open 2nd ch acct to use booking .com, even though 1st card works everywhere else. Now my ability to book is blocked due to a "prior incident" at the property. Owner of BnB said they didn't do it🤔
Nouka delgado @NoukaDelgado
Reported 2021-04-03 10:16:06
****o @BookingCom? Are you there? In fact, consider that #Booking has too many appartments and they count on you to test them to your expenses. They can't guarantee the quality but certainly, they don't mind about it. Come back to direct contant with your hotel. #BookDirect https://t.co/7N0tOPutL2
Geoff Dickinson @GeoffDickinson1
Reported 2021-04-03 05:25:43
Just had to cancel a booking in Scotland through @bookingcom and they refused to refund the full amount of the booking fee and rental. Has anyone else had the same problem with them #booking.com
Buyer Beware @BuyerBewareGB
Reported 2021-04-03 05:01:36
@bookingcom @Majenio When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/Yp40m0G8oA
Corey Abell @ambienfiend
Reported 2021-04-02 21:08:43
@priceline @bookingcom you both ****ing suck. Hung up on multiple times, fake sympathy response with no resolve still yet... "VIP Gold" member my ***. Yall are the worst
Megann Cunningham @MegannCunningh3
Reported 2021-04-02 20:16:23
@bookingcom I tried all of your suggestions and it didn't resolve the problem
Alan OE @alain_oe
Reported 2021-04-02 08:17:27
@bookingcom I have a problem with a reservation and the application doesn’t work with customer service, who can help me?
sachin watta @sachin_watta
Reported 2021-04-02 05:59:01
@bookingcom have raised concerns regarding my booking however you didn’t act on that. It seem like you don’t serious about customer problem. Which do not expect from https://t.co/TBlTTuYgnJ.
Bern City Rentals @BernCityRentals
Reported 2021-04-02 03:21:43
@bookingcom @DavidVismans Can I please get a PM reply to help resolve my issue? Just ignoring problems is not good customer service.
Nitin, 5 TRN economy that's my goal @Nitin18032780
Reported 2021-04-01 13:21:44
@jagograhakjago please consider this as formal complaint that @lushystay boot camp did not provide invoice for the stay on their property at Tanakpur (uttaranchal) despite several reminders. The property was booked via #bookingcom using their website.
Nextdoor Girl - The Reality Czar @jeaniefacts
Reported 2021-04-01 08:57:14
@bookingcom I cannot use your service ever again. Came across a property not fit for travelers w/ great pics. Run down, no TV, toilet paper, or towels. Under well-known brand.
Do you vet your listed properties?
Ran the **** out of that place. Didn't care if they kept my money.
Emilio Nolli @EmilioNolli
Reported 2021-03-31 13:14:12
@bookingcom I've been trying to talk with customer service with NO answer. I have an issue and I need a solution asap. can you please help. Thanks
Emilio Nolli @EmilioNolli
Reported 2021-03-31 13:10:55
@bookingcom Can you please someone from customer service answer my messages, DM Twitter etc. I've been trying to solve an issue and no answer. Thanks
alok @alok24371758
Reported 2021-03-31 05:56:33
@bookingcom sir i have done the complain about my booking & from your side on call they told me that they will solve the problem in 48 hours now it have been more than 120 hours but no response from your side so solve my problem as soon as possible..
Lauren Proctor @laurenlproctor
Reported 2021-03-30 06:43:25
@bookingcom Hi! I am having a serious issue with your affiliated company Rental Cars - who can I make a formal complaint to please?
Megann Cunningham @MegannCunningh3
Reported 2021-03-29 15:28:32
@bookingcom The problem is still not resolved and I haven't received an email or a DM after you asked me to provide it to resolve a simple problem; account tampering. If you didn't have the best (in my opinion) hotel booking service, I wouldn't bother, you'd just loose my business.
joe farren @joefarren4
Reported 2021-03-29 12:56:05
@bookingcom Hi there, I have been trying to cancel a booking now for 3 weeks. The accomadation has said that it is ok but a they are having technical issue cancelling their end could you help me out with this
Thanks!
Emilio Nolli @EmilioNolli
Reported 2021-03-29 12:29:30
@bookingcom Can someone please reply to my messages asap, it's been 2 weeks I'm trying to have my problem solved.
KamLeja @SLam_LEJAS
Reported 2021-03-29 12:21:20
@cryptomanran @bookingcom #Travala were legit, back in April 2020, I had a cancellation with them and given a full refund within a week, another huge industry giant took 10 months to issue my refund ! $ava is bringing #crypto to the #travel industry in a big way! Earn on every booking
Venture Capital @VentureCap83
Reported 2021-03-29 05:30:48
@cryptomanran @bookingcom Hi Ran, I had a similar problem. I was charged 3 times for a car rental on the same day for a booking that was cancelled by https://t.co/GJnYT58aVM. Their response was that I didn't collect the rental car, however the app showed that the booking was cancelled. The app is broken!!
manmeet singh @manmeet7200
Reported 2021-03-27 23:11:52
@bookingcom @RITZY27
Yesterday i had called two to three times at customer care ,relating booking cancellation due to covid-19 issue ,as per policy ,booking will be cancelled and full any would be refunded in covid case ,but booking was cancelled but no update related refund https://t.co/qZcHqzeJu8
manmeet singh @manmeet7200
Reported 2021-03-27 23:04:21
@bookingcom @GlennFogel
Today I had called two or three times at customer care ,relating booking cancellation due to covid-19 issue ,as per policy ,booking will be cancelled and full any would be refunded in covid case ,but booking was cancelled , waiting for response https://t.co/ArhdZKXQ5I
Angela Romero-Keck @TheNail_Momager
Reported 2021-03-27 19:38:58
@bookingcom do you guys plan on answering the phone anytime soon. We been dealing with this issue since 4 o’clock
Megann Cunningham @MegannCunningh3
Reported 2021-03-27 17:56:42
@bookingcom I just sent a DM, w/my email address, a description of the problem & screenshot showing the my correctly entered card #, and when I hit confirm, the final number turns into an "x", which makes the transaction impossible. Please provide further ***istance.
Gerri Molyn @yankeegalinsc
Reported 2021-03-27 15:46:55
Get to our hotel in Kingsport,TN only to discover that our reservation on
@bookingcom never made it to the hotel and it wasn’t just us that had the same problem. And to top it all off, we have to find another hotel on a race weekend and pay the difference. Never again!
manmeet singh @manmeet7200
Reported 2021-03-27 13:39:55
@bookingcom
Today I had called two or three times at customer care ,relating booking cancellation due to covid-19 issue ,as per policy ,booking will be cancelled and full any would be refunded in covid case ,but booking was cancelled but no upload related to my refund till now https://t.co/wHvSER6kV6
Chez_Em @Chez_Em
Reported 2021-03-27 08:14:35
The Crush. To crush a young elephants soul/spirit . Elephants are believed to have the same intelligence as a three year old child....
Stop and think tourists
@ABTAtravel @TripAdvisor @bookingcom @EarthTrekkers All who promote Elephant entertainment . Every aspect of it...
Shreya Khandelwal @shreya2895
Reported 2021-03-27 04:36:10
@bookingcom
Because of this booking I rejected almost 10-15 other enquiries. Hoping that you people resolve this issue because it's clearly our loss.
(4/4)
@AirbnbHelp @makemytrip @Airbnb_in
Shreya Khandelwal @shreya2895
Reported 2021-03-27 04:35:01
@bookingcom
When I called the customer care to discuss the same issue, first person I was talking to transferred the call to the second person and that person abruptly ended the call without solving the issue. I'm not sure how am I supposed to trust online sites hereafter.
(3/4)
Corey Abell @ambienfiend
Reported 2021-03-26 20:13:44
@priceline wtf is up with your customer service? Phoneline agents hanging up on me, no managers in existence according to one agent. 2 refunds in limbo over a month. And I'm a "VIP Gold Member"? Pathetic experience. Can anyone take ownership of my issue please? @bookingcom
chloe farr @chloefarrx3
Reported 2021-03-26 16:38:22
@LaursJaneW @jade35619710 @Sisuvip @djpioneer @KISSTORYUK @CraigDavid @NatWest_Help @bookingcom @MartinSLewis It’s absolutely disgusting!! I’ve seen a few others who have had the same problem! Surely someone can help?? @BBCXRay @BBCWatchdog @BBCPanorama
NARESH KUMAR @veerinfotech180
Reported 2021-03-26 12:47:42
@bookingcom I was contact to customer care after every Booking.
What you think i have to contact customer care every time after booking?
They said they will solve my problem but there's no Solution provided yet.
Now you and your customer support just go to ****
I will never use booking. Com
Juli798686 @julietast2
Reported 2021-03-26 12:14:36
@Marisya100 @Ynotreally @merapimanf @Chimpman @benbrownuk @TheGazmanRants @AstraZeneca @ScottGottliebMD EU is extremely low tech. I almost accepted a job in Amsterdam last summer..booking.com, your high tech https://t.co/VMi9l0QnqJ is like going back 50 years to fax machines. You don't know how far behind you are. Its a problem.
DhyCat @purplerebel
Reported 2021-03-26 11:17:21
@bookingcom i booked a hotel room but when the payment was processing it said the booking failed. But my card was charged. I sent an inquiry through the app but didn’t get a confirmation nor an answer. I’ve sent you the screenshot of the charge via DM. Please fix this asap.
Megann Cunningham @MegannCunningh3
Reported 2021-03-25 11:19:57
@bookingcom I've booked over 200 trips in 1 1/2 yrs. Censorship and account tampering has compromised my ability to use your website by preventing my card from being used. I contacted my bank and its not an issue with available funds. Creating a new account it will not solve it
kunu @mrutyunjayada10
Reported 2021-03-25 10:06:45
OYO Fraud with people.. I am cancel booking because of medical issue.. I provided medical do***ents.. Still oyo didn't refund money.. He playing with people.. Never Book hotel with oyo..
@oyorooms
@bookingcom
@makemytrip
@FabHotels
Randall Q @RandallQ16
Reported 2021-03-25 08:12:24
@bookingcom @bookingcom I sent a DM with all the info you requested but a day later you have still not acknowledged my messges. My flight leaves in 1 day and you have not resolved the issue. Why did you ask me to send a DM if you don't plan to read it? What are you doing to resolve this?
Luschzh @She19270045
Reported 2021-03-25 06:04:55
@bookingcom I did that already, twice and I was offered a third room when the second was not nearly as bad as the first. We had sewer running down from the ceiling. Not being offered a free room is as best as not returning, nor did it let me know the place had no floors tiles or rugs.