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(latest update June 27, 2022)

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Booking.com Problem Reports
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Christian Vitale @ChrisVi2600
Reported 2022-06-27 17:41:36
@bunkered @meemio_ @bookingcom Same issue on my side, I will think twice before making a reservation through https://t.co/c5951EABoC next time

Christian Vitale @ChrisVi2600
Reported 2022-06-27 17:40:43
@meemio_ @bookingcom same here, customer service is awful, I've been complaining for one month for the same issue and it is still unsolved

Stef S 🏳️🌈 @SS41390
Reported 2022-06-27 17:08:15
@priceline @bookingcom You’ve been provided with the requested information. And have had the required 5 business days to rectify the problem that took your staff member a second to create.

Simon Delaney @bunkered
Reported 2022-06-27 17:03:14
@bengalblitz @bookingcom Just had the same problem, cost me over £3k to get another hotel. Will definitely never use them again. Customer service completely unhelpful. Had no money back at all yet. I think getting the message out to not use them is all we can do.

Akul @matheyr
Reported 2022-06-27 14:27:55
@bookingcom Thanks. It’s not a booking issue. It was a checkout issue. Reception settled the post checkin bill of X € with me and now claims that its actually X+Y € days after I’ve left the hotel! Fancy my plight?

Baerwaldt @Baerwaldt
Reported 2022-06-27 14:21:27
@andycat999 @bookingcom Because it probably costs less to write you off as a customer than fix the problem.

Arsh singh @Arsh_singh1892
Reported 2022-06-27 13:45:33
@bookingcom how bad your services are? One issue and your agents are not able to help?
How do we resolve this issue? Need your te to reach out to ***ist. Have been trying from my side but i don't think it is going anywhere.

Audra McCollum @audramiamiFL
Reported 2022-06-27 12:01:14
@tommgarrison Maybe you could consult with @priceline @bookingcom and @PayPal @AskPayPal to fix their App. @paypal sends the guest a security code but @priceline app has no place to enter the code and rejects reservations while @PayPal collects the 💰 & holds it, but @priceline never collects.

Minkuszka @Minkuszka1
Reported 2022-06-27 10:15:00
@bookingcom hey, how an Earth would be possible to get my 100€ payout from you? I’ve been dealing with this issue since October 2021. After several messages, phone calls, talking to customer service still nothing happened. I need help.

martyn @mng321
Reported 2022-06-27 09:26:05
@bookingcom hi why is your app saying you have a data problem when trying to amend a booking? Please advise? Thanks

Jorge Enrique Rojas @monaso84
Reported 2022-06-27 07:56:13
@bookingcom @BoxeoFan39_6 No active 24/7?
What kind of worldwide service do u offer? Just to earn money and when there's a problem u can't even give an answer because you're sleeping?
I won't use your services anymore because u can't pay a person to answer an email, not a service u can trust

Audra McCollum @audramiamiFL
Reported 2022-06-27 07:52:51
@priceline @bookingcom That’s the entire problem! I PAID for a reservation on your #mobileapp through @Paypal @AskPayPal BUT @priceline hasn’t collected the 💰 & “rejected” my reservation due to a #GLITCH in your #app - @paypal sends security code to customer & app doesn’t contain a field for it #help

كريمة بالعيش @RimkeLee
Reported 2022-06-27 07:11:53
@bookingcom you have a bug in your app that costed me money but you don't seem to care 🙈 not that difficult to solve though 🙄 in the meantime, i'll just use the app to find accomodations and contact them directly, will avoid running into the same issue

Sophie Lee Pierozzi @soleeP
Reported 2022-06-27 07:01:58
why am I paying you large commissions @bookingcom if when dealing with a problem I waste more than 30 minutes to talk to one of your customer ***istant they hang up on me while I'm cordial?! Unacceptable!

Joseph Oshinski @joseph_oshinski
Reported 2022-06-27 06:42:42
Hey @bookingcom your customer service is horrible. Customer service consisted of telling me to call the airline. And refusing to allow me to speak to a manager. This is after I am trying to change reservations only 8-10 after they were made after the problem was found.


Ian Hainey @Ian_Hainey
Reported 2022-06-27 05:47:02
@bookingcom no response from any customer service channels with an urgent flight issue…

José L Martínez Hens @jlmhens
Reported 2022-06-27 04:25:18
@bookingcom I have seen in #tripadvisor this company #Italianway #Milan does not care about problems. My daughter had a medical problem and can not fly and I am trying to cancel with 10 days in advance. Think #booking should not work with this people. Ps send me a #complaint form to sue them

خـالـد خـرمي ♒️ @K_Sama1
Reported 2022-06-27 02:25:51
@bookingcom dear,
I sent a request through DM for a week, but you did not respond to me yet, I also sent approximately 7 emails you also ignore all of them.
Please resolve my issue ASAP.

Calvin Ing @cal920c
Reported 2022-06-26 21:02:55
@ir0nm41d3n @priceline @VisaCA @bookingcom @FlamingoVegas No problem, this is why you put it on a credit card like @visa.

ricky multani @dildarmultani
Reported 2022-06-26 19:31:23
I called @bookingcom to complain and rep didn’t care about anything . I wanted to talk to supervisor and she denied . I asked for name n case number or ticket number. She denied. It was very disappointing from @bookingcom and hotel . Someone should address this issue .

Whats wrong with the left @questionfacts18
Reported 2022-06-26 16:29:59
#booking.com gone woke, app and account deleted, I don’t need diversity rammed down my throat. @UKIP . Typical TV adds no white people dont book travel anymore 🤮🤫🤫👇👇 https://t.co/NFeAud7Mhu

Christian Vitale @ChrisVi2600
Reported 2022-06-26 14:09:16
@bookingcom @peca same issue, can I have an update about my issue please?

Christian Vitale @ChrisVi2600
Reported 2022-06-26 14:08:49
@peca @bookingcom same issue with me, can I have an update about my issue please?

Audra McCollum @audramiamiFL
Reported 2022-06-26 09:09:17
@priceline @bookingcom @AskPayPal 😂😂🤦🏻♀️ @bookingcom and @priceline your #CustomerService is a complete joke. A waste of time. #incompetent fix your app so that the @PayPal @AskPayPal works when your customers pay using the PayPal option

Christian Vitale @ChrisVi2600
Reported 2022-06-26 09:04:33
@oprahoyugi @bookingcom same, can I have an answer about my issue as well?

Audra McCollum @audramiamiFL
Reported 2022-06-26 08:40:37
@priceline @bookingcom @PayPal @AskPayPal Your #CustomerService is BAD. Worst in the #travelindustry. No one has taken my calls, chats or issue seriously so I have taken to #instagram #twitter and #FB to warn others. Next I will call the police because of your #negligence #incompetence and #inaction

Audra McCollum @audramiamiFL
Reported 2022-06-26 08:36:32
@priceline @bookingcom Have a #manager call me and make it someone from your #ITDEPARTMENT BECAUSE YOU NEED TO FIX YOUR APP @AskPayPal IS holding my #money because your company doesn’t collect it. #fixyourapp

Rix Arg @rixarg
Reported 2022-06-26 08:25:24
Booking a property on @bookingcom is easy. BUT IF YOU HAVE A PROBLEM DO NOT EXPECT @bookingcom TO HELP YOU… for more than 10 years making more than 50 reservations I have 3 problems and none of them have been solved. #bookingservice #bookingcom #Booking https://t.co/A3yREeYlOh

Rix Arg @rixarg
Reported 2022-06-26 08:24:28
Booking a property on @bookingcom is easy. BUT IF YOU HAVE A PROBLEM DO NOT EXPECT @bookingcom TO HELP YOU… for more than 10 years making more than 40 reservations I have 3 problems and none of them have been solved. https://t.co/PV4ZjUhIyL

Ethan @Ethan_g98
Reported 2022-06-26 05:57:55
@bookingcom @TurkishAirlines can you guys please do something about this? It's been a long time, and they leave soon.

Christian Vitale @ChrisVi2600
Reported 2022-06-26 05:54:24
@oprahoyugi @bookingcom I have an issue with the customer service as well. This department is a joke, could you help me as well please

Christian Vitale @ChrisVi2600
Reported 2022-06-26 05:50:50
hi @bookingcom, I have a double payment issue with a reservation on the 20th May at Zensus hotel Bacalar and I've been chasing your customer service department for a month without any results yet whereas the issue is straightforward. Could you help please? #SCAM #Useless #booking

Sami Keinänen @smai
Reported 2022-06-25 16:04:02
When you contact @bookingcom customer service they won’t fix the problem but instead they’ll modify your booking. Original booking had 9 persons but then they sent me the new one with 6 persons. Problem solved, but not very helpful #fail https://t.co/KDBhY3gKDi

Srikant Das @TheMightyDas
Reported 2022-06-25 13:29:01
@bookingcom @BookingHoldings Not at all professional to ignore your customer and keep an issue unresolved from almost 4 months. I am still waiting for a response.

Srikant Das @TheMightyDas
Reported 2022-06-25 13:27:46
@bookingcom - Not at professional to ignore your customer and keep an issue unresolved from almost 4 months. It’s involves a huge amount of money - and you don’t respond ! @booking

𝚂𝚎á𝚗 𝙾’𝚂𝚑𝚎𝚊 Global News @ConsumerSOS
Reported 2022-06-25 10:43:02
@bookingcom I have a problem completing a booking —it asks to contact customer service. I’ve tried every way. But you can’t reach a person. Could someone please DM me? Thank you.

Howard's Travel Desk @howard_desk
Reported 2022-06-25 10:16:04
@bookingcom Hi you have replied, thank you and I have sent a reply.... The transfer / Taxi www site is not working, bought tickets on TK airlines, no problem... on Fly Safair, no problem.

Marco - 📖, 🖊, 🔑 @Be1garat
Reported 2022-06-25 07:15:26
@bookingcom As replied, and if you bother to read the twitt attached, I called 5 times those numbers.
They are useless. You speak of supplier in your dm to me, is etraveli your supplier? If so aren't you responsible for them?
Why you refuse to help?
https://t.co/MMIUEGEums

Ian Rutter 🇪🇸🇪🇺🇺🇦 @ianrutter01
Reported 2022-06-25 05:08:08
@cortijoopazo @bookingcom It took us a while to work out what the problem was, and why so many bookings were being cancelled: the clients looked at a map and saw that were were NOT in the centre of Granada. It transpires that @bookingcom generated the main description.

Dizz @gingergirlRN
Reported 2022-06-25 03:57:19
Anyone know how to get @bookingcom customer service to actually do their job? They screwed up and I have to do the work to fix it. It’s a bad look.

d-booking.com @dbooking5
Reported 2022-06-24 19:09:51
Happiness is, looking down on your next destination from your plane window.
---
For more details & bookings visit:
𝐅𝐨𝐥𝐥𝐨𝐰 𝐔𝐬👉: @d.bookingcom
#dbookingcom #travel #nature #photography #travelphotography #love #photooftheday #instagood #travelgram #picoftheday https://t.co/FzqBHDGqJc

Louise Collins @LouiseC36942341
Reported 2022-06-24 14:24:21
€912 PLUS an extra €830 - almost double the price on taxes & charges?! @bookingcom how are you allowing this? Please have some integrity and clamp down on hotels charging double on taxes or at least have transparency ensuring all fees are included in the advertised prices. https://t.co/LdWYCQx4AY

Kyle Sullivan @kypsul
Reported 2022-06-24 10:56:53
Figured I would try here since neither @bookingcom nor @AerLingus will correct a typo in the spelling of my first name. PLEASE help fix this!

أبو راشد @AbuRashed567
Reported 2022-06-24 08:08:16
@bookingcom @millymum You are repeating same thing ignoring the fact that this is not the first time I am reporting this problem to https://t.co/0c2BOuoFts !As I told u it has been more than two weeks and I provided all information required including Booking references and Pins but still in a circle

أبو راشد @AbuRashed567
Reported 2022-06-24 08:05:57
@bookingcom @millymum That is why I decided not to use https://t.co/0c2BOuoFts and all its affiliates for any Booking after that lousy irresponsible deceptive conduct!You are repeating same thing ignoring the fact that this is not the first time I am reporting this problem to https://t.co/0c2BOuoFts !

angel lo @angello47014400
Reported 2022-06-24 07:17:19
@bookingcom @millymum ****o,After making two bookings (QRW6O2 and QSS5J6) through https://t.co/bd7exQmHnW they don't Iet me by cabin luggage. I called them several times but still unable to fulfill my request. Could you solve my issue ? Thanks in advanced 41

angel lo @angello47014400
Reported 2022-06-24 07:16:46
@bookingcom @RakeshM43275664 ****o,After making two bookings (QRW6O2 and QSS5J6) through https://t.co/bd7exQmHnW they don't Iet me by cabin luggage. I called them several times but still unable to fulfill my request. Could you solve my issue ? Thanks in advanced 41

angel lo @angello47014400
Reported 2022-06-24 07:16:26
@bookingcom @DraChristineM ****o,After making two bookings (QRW6O2 and QSS5J6) through https://t.co/bd7exQmHnW they don't Iet me by cabin luggage. I called them several times but still unable to fulfill my request. Could you solve my issue ? Thanks in advanced 41

angel lo @angello47014400
Reported 2022-06-24 07:16:06
@bookingcom ****o,After making two bookings (QRW6O2 and QSS5J6) through https://t.co/bd7exQmHnW they don't Iet me by cabin luggage. I called them several times but still unable to fulfill my request. Could you solve my issue ? Thanks in advanced 41

angel lo @angello47014400
Reported 2022-06-24 07:15:46
@bookingcom @santumisra ****o,After making two bookings (QRW6O2 and QSS5J6) through https://t.co/bd7exQmHnW they don't Iet me by cabin luggage. I called them several times but still unable to fulfill my request. Could you solve my issue ? Thanks in advanced 41
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