Is Avianca down right now?
(latest update October 31, 2020)
Avianca S.A. is a Colombian airline. Is it up or down? Is it down for me? Check the status or Report your issues below!
Avianca Problem Reports
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Avianca Latest Reports
Michael Gorman @gormanpdx
Reported 2020-10-30 14:44:51
Then I took the issue to my @British_Airways @chase dispute team. Despite providing this email from Avianca authorizing the refund (and other evidence), @Chase determined that no refund is owed! Now @Chase disputes says I can’t submit more evidence because the case is closed! https://t.co/SjWoffsWWK
Reported 2020-10-30 02:35:51
@lfr331 @DespegarMx @Despegar @Avianca @emirates We have to make this issue loud, we are being stolen without guns and violence but stolen at the end #despegarStealspeople #aviancastealspeople #despegar #Avianca we demand an answer and resolutions.
Reported 2020-10-29 11:42:14
@Sarah_Murielle @AviancaEscucha This is exactly my case and they told me exactly the same: maybe you missed the email bla bla. I had to issue it again, then they told me that I had not right to claim it. Now they tell me they were wrong but that I must wait, the flight is on Tuesday 😧
Reported 2020-10-28 08:35:49
@AviancaEscucha I issued the process to get a voucher in my email last week and still haven’t received anything, that IS the problem.
Oli Griffin @OliGGriffin
Reported 2020-10-28 06:34:15
@matyoukee @AviancaEscucha They managed to fix it on the web chat but said more changes could happen 😬😬😬
Reported 2020-10-27 20:10:49
@OliGGriffin @AviancaEscucha I had the same problem. Their call center wasn’t answering ... nor could they do it online as the chat was disabled. Eventually I was able to make the change online. But they’ve gotten rid of so much staff they basically can’t function.
Reported 2020-10-27 00:18:16
@raphipineda @Avianca The company declared bankruptcy in may of this year and based on the financial crisis they’re facing, it’s possible that they shut down.
Reported 2020-10-19 19:23:02
@always****ucy @Avianca I am having the same problem
Wheeljack Fachero Mod (🎃Halloween day🎃) @wheeliedoctor
Reported 2020-10-16 00:15:40
@FatimaxD135 @AnielicaYT @AviancaEscucha I know she is like this because of her father, but don't **** around, don't encourage her, she needs to rest, she is sensitive, someone who needs to calm down first instead of being encouraged because they make her worse that way.
fucked up n watched Au Hasard Balthazar again😂 @relicradiation
Reported 2020-10-15 12:29:33
@AviancaNAM hi, I had a question regarding two flights to El Salvador that were cancelled. I have been waiting on the line for hours, and when they do pick up, they eventually hang up without resolving my issue.
Andrea Martinez @andreahearts
Reported 2020-10-13 23:55:09
@AviancaNAM has my mom on hold for over two hours. She’s already stressed about having to travel during a pandemic and now they can’t even resolve an issue with her ticket they caused 🤦🏻♀️ #help #pandemictravel #CustomerExperience https://t.co/fc7ugTMdin
Rafael Oscar Trejo @rtrejo1966
Reported 2020-10-11 20:12:20
@clarissa_118 @AviancaEscucha Call you credit card bank and open a claim against #Avianca claiming fraud and intentionally selling tickets knowing they will be cancelled. El tiempo (Colombian Newspaper) has written an article about this issue. My credit card bank refunded my money.
Reported 2020-10-10 23:44:10
@OctavianCatusan @marknorm It was obviously heated in a gl*** measuring cup then poured into a mug. Whats the issue? lmao *shakes fists in french accent* "****ing Americans eh"
Reported 2020-10-09 16:28:43
@AviancaNAM I've been trying to change my flight due to covid and no one is helpful. Fire everyone because no one is helpful. Get a better answering service. Fix your website for usability. #worstairline #horriblecustomerservice #dontflyavianca
Nicola S. Flanagan @ns_flanagan
Reported 2020-10-09 06:27:32
@AviancaEscucha It is still not clear why you have a video online showing THREE ways to book with a voucher, yet insist we go through the chat, at the same time complaining of high demand. Fix the online system, and the chat won't be so congested!! Poor service.
Reported 2020-10-08 22:18:10
@UnCaricaturista @Avianca Es verdad los vuelos qye esta aplazado y son reprogramarloss los estan cancelando sin reportarlo a los usuarios a los correos electrónicos para que pierdan el vuelo y luego cobrar la sancion, y manifiesta que la cancelación se debe a la problemática gubernamental,
Ginna Paola Dcp @paolalunaduart2
Reported 2020-10-08 17:55:18
@CeoAvianca Are you seriously going to rebuild this company @AviancaEscucha by failing to so many people? @Avianca has broken my heart and my life in six months. Thank you.
Nicola S. Flanagan @ns_flanagan
Reported 2020-10-08 12:04:59
Update for those curious about @Avianca @AviancaNAM service. @AviancaEscucha promised to resolve my problem through a private message. On doing so, they directed me back to their online chat, where I spent another 2 hrs, while the chat crashed several times. Terrible!!
Karla Fuentes💙 @karlasalvarican
Reported 2020-10-07 21:02:10
@CheapTickets worse experience ever!! Every time I call is 2-4 hours waiting time and they still haven’t fix the issue that the @Avianca airline created 🥵😡 @KHOU @abc13houston https://t.co/g9essC514j
🇭🇹 Zoe @_my_mindandme
Reported 2020-10-07 17:09:44
@Avianca @AviancaNAM @HuffPostPol @CNNTravel @eldiario Will never book with @CopaAirlines . Discriminatory, racist policies.Their customer service agents are dishonest and supervisor refused to speak with us to fix the situation. Money wasted. 0/10 would not recommend.
ADSB Flight Tracker @ADSBFlightTrkr
Reported 2020-10-07 15:37:35
(2/2) @Avianca_Cargo rolls down the runway @Schiphol #Amsterdam airport, data from @ADSBexchange #adsb #3d #2d #android #hobby #flight #tracker #dump1090 #rtlsdr #sbs #avgeek #spotter #sdr****le https://t.co/lH6zhMGUcA
claudia 💚 @claudieko
Reported 2020-10-07 10:21:28
@Avianca Hi, ok I have just seen what you sent but there is no mention of flights LHR-BOG? I was told this was the problem but then the email I have says it's the BOG-GYE part that was cancelled.... so what is the truth? And when I actually change this flight to?
Rubén Calderón @rubencalderong
Reported 2020-10-06 14:39:35
Persona con síndrome de down de 40 años viajando de BOG a MDE con @Avianca telefónicamente indican que No prestan servicio de acompañante, es así? O viajera en condición especial debe viajar acompañada? #Avianca
Reported 2020-10-06 07:22:19
Fsx__AVIANCA UÇAK KAZASI (plane crash) https://t.co/QxVoM9kbwD https://t.co/PFb4kiIopx - Havacılık Haberleri https://t.co/OBumbaJsyt
Elva Ibañez 💜 @JesuisElva
Reported 2020-10-06 02:45:19
@VivaAirCol @Avianca @Filarmed Jajajajajajajajaajaja qué tal CM!!! Turn down for what 😎😎😎😎
homie center 🦇 @marcelamarceles
Reported 2020-10-05 16:01:00
Mk osea quien ideo ese concierto de trompetas en el vuelo de avianca, osea es como q ese creativo tuvo un break down mental o q onda? Jajajajaja contratenme, les prometo mil ideas tontas pero almenos bioseguras
ᴋᴀᴊᴜ 🧞♀️ @Kaju_Lines
Reported 2020-10-01 14:37:27
Update on this. My flight was cancel for the 5th time. Phone calls are no being answered website still down. Thanks God today I got a flight ticket in #spirit I just need a local flight in #Avianca this is insane! #avianca #VuelosInternacionalesYA https://t.co/VEVD1OIV60
ᴋᴀᴊᴜ 🧞♀️ @Kaju_Lines
Reported 2020-10-01 14:35:51
Update on this. My flight my cancel for the 5th time. Phone calls are no being answered website still down. Thanks God today I got a flight ticket in #spirit I just need a local flight in #Avianca this is insane! #avianca #VuelosInternacionalesYA I got one o https://t.co/Kds2Hxc3CI
Reported 2020-09-29 08:40:58
@Avianca worst airline ever. Change my flight 3 times. Now is cancel, 2 hours waiting time for customer rep. Don't want to issue a refund, they want to force me to take a credit and flight with them again.@bbb_us
Alfonso Camacho-Martínez @RenaissanceAlf
Reported 2020-09-28 17:56:15
3. Tell you they have issued a refund (they will never issue it). @AviancaAbusa
Jorge Isaza @jisazate
Reported 2020-09-28 17:05:00
@RevistaSemana @VickyDavilaH Por culpa de la bocona alcaldesa de Bogotá, que está pensando mas en Santurbán y en Avianca... en lugar de ver la gran problemática de la ciudad por el desempleo que generó con sus medidas populistas!
Reported 2020-09-28 12:07:53
@renztamposss_ @sophiavianca_ no problem!! HAHAHAHA😁
Gilberto Sifontes @gilbert027
Reported 2020-09-28 11:10:30
@AviancaEscucha @AviancaNAM what is tour problem with helping??? Here you go, firefox, chrome, explorer, it does not work! https://t.co/p1TUNE4BCe
Reported 2020-09-28 10:53:57
@marisolssamayoa Spirit has held me down more than avianca 😭🥴
Reported 2020-09-27 23:18:58
@sheynaavianca @halosemua__ @womanfeeds_id @buyorbye_id maap nimbrung, disitu fix ori ga ya kak?
Reported 2020-09-27 20:22:23
@MirnaV415 @Avianca Para las personas que conocen del tema no es “relevant” y si, si conozco la palabra KARMA, no tengo que buscar en un “dictionary”. Voy a seguir “scrolling down” porque me irritan las millennials escribiendo en Spanglish y MAL. Feliz noche.
Kyle Holloway @kyle_holloway
Reported 2020-09-27 17:47:07
@AviancaEscucha @AviancaEscucha - I spent 3 more hours today (over 13hrs combined now) on hold. Everytime I speak to an agent and explain my issue (you have cancelled my flight), I am put on hold again and the call is dropped. No call back. Still no solution. @MinTransporteCo @MincomercioCo
Reported 2020-09-26 21:13:46
@AviancaNAM I’m having an issue trying to reach a live agent. I call 800 # and it has a fast busy. Online chat has me waiting for 60ppl before me once it’s my turn my chat is cancelled. My dad original flight from Ecuador to NY was cancelled and he needs to get a voucher to fly back to Ecua
Jan-Hendrik Fiedler @FlyingFan1
Reported 2020-09-25 13:44:04
@avgeekcal Airbus developed a special package for Azul and Avianca Brasil (I’m guessing LATAM has it too) to operate the A320neo into SDU. I’d ***ume that there was an issue with it in this case.
AZSteve54 🇺🇸🇪🇨🌵💙🌊 #VOTEBlue for your life! @AZSteve54
Reported 2020-09-24 16:34:54
Hey @Avianca your new chat marched me down from 58 to #2 then tossed me. Not cool. Maybe I'll try twitter.
Reported 2020-09-23 22:22:13
@hedayjesus @dianitapiercing @GustavoBolivar @AviancaEscucha @petrogustavo @roberthescobar @IvanCepedaCast Sabe usted lo que es la empatía? Creería que no ya que le falta mucho en su corazón para dar una respuesta como esta ante una problemática tan seria como la que está exponiendo quien hace la publicación.
Reported 2020-09-23 16:07:13
I CALL THE CUSTOMER SERVICE LINE & CONSISTENTLY GET HUNG UP ON, BUT YOU GUYS HAVE NO PROBLEM TAKING MY MONEY RIGHT?? @Avianca
ᴋᴀᴊᴜ 🧞♀️ @Kaju_Lines
Reported 2020-09-22 11:33:27
This is how bad is @Avianca right now, wait time to get in touch w them is more than 1h, plus when they answer they hang up in your face, they advice u to make any change over the website but they all down. 3 hours to solve nothing #****avianca nos jodio a todos! #avianca https://t.co/Mi2qy4bK3D
250th Anniversary US Mexico Border Region @FuerzaTucson
Reported 2020-09-22 07:25:24
Thank you for staying #UNITED Southern Arizona! GRACIAS @mignonnehollis and @PrestamosCDFI for your regional leadership in #Workforce and #PPP ADVOCACY in this critical #USMCA Safety Alliance with @CPLCdotORG #HispanicHeritageMonth2020 #workforcedevelopment #AviancaSigueVolando https://t.co/9pptgs3u1c
Chris N. Morfas @MorfasChrisN
Reported 2020-09-21 23:19:32
The best explanation I've heard for today's day of protest in Colombia: "This (the scene below) was in Medellín, but the money goes to (bailout) Avianca Airlines, and the problem is Venezuela." Well said. #poverty #underdevelopment #government
A Mi Dios Todo le Debo !!! @HECTORSILVERAGO
Reported 2020-09-21 18:11:19
@lafm Después que no sea en @Avianca no problem
Rick Rockefeller-Silvia @RickSilvia_
Reported 2020-09-21 13:43:36
@Avianca continues to violate federal laws by depriving me of a refund I am legally entitled to. They refuse to issue a refund or provide a customer service representative who can do anything other then read from a script. @DOT They should be fined. No wonder they are bankrupt!
OffTheBUS World News 24/7 @OffTheBUSnews
Reported 2020-09-20 22:11:05
The Colombian Government's loan to Avianca bogs down in the courts... https://t.co/Wc5R8qxAJR
Mirna V. @MirnaV415
Reported 2020-09-20 16:43:48
@AviancaNAM Don’t trust what Avianca tells you and look up the info yourselves. In Miami there was chaos because Avianca told travelers one thing before the flight and at the airport they were turning down p***engers and giving different info. For more info: https://t.co/22eCDxm1tb
N Rubio @napohrubio
Reported 2020-09-20 10:57:49
@LoryOppenheimer @SpiritAirlines But of course we will, the issue here is the captain who uses an indecent language while he’s an EMPLOYEE from @SpiritAirlines . I’m not surprise you don’t know about this rules, policies, because of your party (PCN) Cc: @Avianca @Delta @CopaAirlines @SouthwestAir