Is ATG Tickets down right now?
(latest update January 31, 2023)

The Ambassador Theatre Group (ATG) is a major international theatre organization and a market leader in theatre ticketing services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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ATG Tickets Problem Reports
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ATG Tickets Latest Reports
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Shaun Nolan @shaunycat
Reported 2023-01-31 08:43:31
@ShaunaKiely_ @ATGTICKETS I’ve had the same issue - following along with your tweet for the answer

Zoë @zvdt123
Reported 2023-01-30 06:00:22
@BristolHipp @WickedUK I am trying to book using theatre tokens (only possible via phone..an issue in and of itself) but ATG tickets not picking up for the past 20 minutes.

Zoë @zvdt123
Reported 2023-01-30 06:00:11
@BristolHipp @WickedUK I am trying to booking using theatre tokens (only possible via phone..an issue in and of itself) but ATG tickets not picking up for the past 20 minutes.

Kev Johnson @kevjohnson77
Reported 2023-01-26 12:23:03
@ATGTICKETS think it's ok to cancel a show 30 minutes before it starts (the actual email came through 6 mins after it should have started) , not be able to offer a refund due to the system being down, only offer a credit note and refuse to compensate travel or hotels. Acceptable?

FLIP 🏳️🌈🤍🏳️⚧️ @fliponline
Reported 2023-01-18 15:44:07
For the love of Sondheim, can @ATGtickets issue this article with all future ticket sales?
https://t.co/8ILyOHtwlJ

Sarah taylor @SarahTrafford77
Reported 2023-01-13 16:38:35
ATG tickets is down just what you need when you’re looking for tickets tried two diff theatres and nope technical problem

Gx @GTBxxxx
Reported 2023-01-10 11:54:01
@ATGTICKETS hey, I'm trying to check out for Go Dance, Glasgow tickets. Is there an issue with your website? I can't select 'checkout' TIA! X

British TheatreGuide @BritTheatreGuid
Reported 2023-01-09 05:58:57
ATG TICKETS - JANUARY SALE
ATG has offers on shows up and down the country.
With £15, £25 and £35 tickets available on shows including Rocky Horror, Demon Dentist, The Bodyguard and The King and I.
https://t.co/GCPpuIIc3x
*affiliate link https://t.co/MuiKfFiu4N

StageSideUK @StageSideUK1
Reported 2023-01-06 08:32:01
@ShentonStage @ATGTICKETS @TheatreRoyalBTN ATG need to sort themselves out a bit, its all a bit of a cashgrab, even up here in Sunderland everything is an extra fee, if you bring kids they need extra fees for booster seats, extra fee for x,y,z... and then the service isnt amazing and the auditoriums are broken and dirty

Mark Shenton 💙 @ShentonStage
Reported 2023-01-06 01:47:16
Shocking news from Brighton! @ATGTICKETS are shutting down the Colonnade, adjoining @TheatreRoyalBTN, to make more foyer space for the theatre. https://t.co/ijQJGxSvaS https://t.co/recrUJUi6l

Conor Hunt @conor_hunt
Reported 2023-01-05 05:59:04
Incredible that @ATGTICKETS’ Mark Cornell, Adam Speers and Michael Lynas are number 2 in @TheStage’s top 100 most influential people working in theatre, but even more incredible to see the hard work happening up and down the country with our creative learning getting a shout out! https://t.co/QIfcgbAoeN

jamie hart 💙#ThinkBeforeYouVote #VoteBackBetter @jamielivemusic
Reported 2023-01-05 04:16:24
@ATGTICKETS
A problem occurred with your booking system - it crashed and showed an error message - I tried again and now have 4 tickets not 2 - can I get a refund ?

Emma ❤️🔥 @EmLovesYUNGBLUD
Reported 2023-01-03 05:11:08
@ATGTICKETS hi, have tried to book a Manchester palace tour ticket atleast 5 times now (using card/paypal) but it keeps failing - never had this issue in the past years and I buy lots from the site? https://t.co/E4vW0EvgKM

All That Dazzles @ATDazzles
Reported 2023-01-02 08:59:43
If you're looking for a theatre bargain, @ATGTICKETS have a January sale on their theatres up and down the country with tickets form £15, £25 and £35 for shows including @TheBodyguardUK @MagnoliasPlay and @deathdropplay
All shows on sale here:
https://t.co/gmBJe2L6QN https://t.co/syt69qTBno

Christophè 🏴🏳️🌈🇪🇺 @chrissalt1978
Reported 2022-12-31 07:01:30
🤔 @ATGTICKETS is there a problem with your “new yr sale” quoting 2-4-1 on @Fishy_Friends at @KingsandRoyal but when you click through it says promo code not valid 🫣 across the 3 days it states 😒 https://t.co/8OcgUizy1v

British TheatreGuide @BritTheatreGuid
Reported 2022-12-31 05:00:46
ATG TICKETS - JANUARY SALE
With £15, £25 and £35 tickets available on the hottest shows up and down the country.
Sale starts 10am on 31st December!
https://t.co/rm1fVHqxBB
* affiliate link https://t.co/RwVZveKsMu

Tina @TinaJMiddleton
Reported 2022-12-30 06:38:28
@Phoenix_Ldn @ATGTICKETS
Very disappointed. 😡
Daughter had tickets for Come from away, her favourite musical of all time. Sadly come down with Flu today. Tried to exchange and pay difference. REFUSED. Understand the 48hr policy but only if I had a crystal ball.

Heather McCallie @MccallieHeather
Reported 2022-12-26 16:59:28
@ATGTICKETS Hi, is there an issue with your site? Tried to buy tickets using 3 different cards and all have same error message ☹️ It’s a booking a Theatre Royal, Glasgow …Help!

Susi @Vervate 🧡 @Vervate
Reported 2022-12-22 05:35:15
So @ATGTICKETS are closing down our cherished century-old @thecolonnadebar #Brighton Another nail in the coffin of what we hold so dear in our city - a heritage of creativity, welcome, inclusiveness.. All because they want a bigger foyer.SHAME ON YOU.

Michael Butterworth @mcb1965
Reported 2022-12-19 02:29:33
@ATGTICKETS Hi, we have a voucher, issued in lieu of tickets we couldn’t use last year. Problem is, your website won’t recognise the numbers. Who do I need to contact?

Merlin Challis - Kothari @Merlinkothari
Reported 2022-12-18 15:48:33
@LWTheatres @ATGTICKETS @NederlanderUK @NimaxTheatres nothing worse then some person chowing down on crisps and popcorn. Imagine the scene to be or not to be crunch crunch crunch. Its 2 hours and 20 minutes of your life just stop eating

Merlin Challis - Kothari @Merlinkothari
Reported 2022-12-18 15:43:29
Im starting a campaign after having spent a week in london theatres seeing shows enough is enough @LWTheatres @NederlanderUK @NimaxTheatres @ATGTICKETS loud snacking is becoming more of a problem then mobiles. Nothing worse then a tender moment someone chomps into a food item!

Jemima @Jemimafahmed
Reported 2022-12-18 10:47:52
@ATGTICKETS you keep putting it down and I’ve paid the tickets but there’s no answer. I need help urgently please!

𝔼𝕞𝕞𝕒 𝕄𝕚𝕝𝕤𝕖𝕣 💙 @EmmaEmmamilser
Reported 2022-12-17 07:54:37
@ATGTICKETS I emailed you about a serious issue that happened at the Palace Theatre Manchester on Thursday evening but have had no response at all. Please can someone contact me

Bryan McCaffrey @Bryan1207
Reported 2022-12-15 16:51:52
Hey @ATGTICKETS - we might find dramatic plays like @GoodThePlay more suspenseful if you don’t hand cups filled with ice out. @Leopoldstadtbwy has proven we don’t need them. It’s hard to listen to a speech about the night of broken gl*** with ice rattling constantly rattling…😒

Paulina Reynier @pau1inamillion
Reported 2022-12-13 09:36:46
@kitkatclubLDN Hi, how do I contact anyone regarding an issue with the venue seating pls? I’ve emailed and no reply @ATGTICKETS @kitkatclubLDN very expensive tickets and terrible seating. Such a shame.

Stephen Anderson @saj_anderson
Reported 2022-12-10 14:08:01
@***istancecats @ATGTICKETS There are a number of problems with this:
1. What if the reason for emailing is partly (or wholly) due to being deaf?
2. What’s the point of an email account if all it says is ‘not my problem’?

morf @mafjones5
Reported 2022-12-09 12:30:22
@BatTheMusical so gutted that due to rail strikes I can’t get down to watch on the 13th in Swansea!!!! @nationalrailenq @RailwayGreat I lose my money now as the ticket provider @ATGTICKETS won’t allow it

Martin @MartinC93414706
Reported 2022-12-09 11:48:32
I was trying to buy theatre tickets today on the @ATGTICKETS website using my account but for some reason it’s blocked. I used it recently to buy Richmond panto tix with no problem. Tried online messaging to get help but just got an email saying it may take 5 days to respond.

Weeza Wou @WeezaWou
Reported 2022-12-08 05:19:26
@OCDqu33n @sleepiningla @ATGTICKETS @edinplayhouse You can book them through the tour website rather than the venue. I did it that way and got through no problem https://t.co/PvzVMDONba

Carly Unsworth @WildeThing_
Reported 2022-12-07 05:54:12
@ATGTICKETS is your website always this bad or is there a known issue?

Edinburgh Playhouse @edinplayhouse
Reported 2022-12-07 05:47:41
@Gilbs93 @ATGTICKETS We’re experiencing an issue with our website. We are working on it urgently and should be back up soon. There are still tickets available, so please do not close your browser. You’ll be able to progress through in a few minutes.

Rod Train @RoderickTrain
Reported 2022-12-06 15:30:38
Gutted 😞 got tickets as a present for @Disney @TheLionKing @PalaceAndOpera @ATGTICKETS in 2020 only for the show to be cancelled twice due to #COVID19 - on the way to the show tonight our car broke down and we missed it 😞. No 🦁🤴for us. https://t.co/oxaXXRrUpc

becci @beccij13
Reported 2022-12-06 04:00:09
@ATGTICKETS when you’ve come down with a fever and cough but ATG would rather you go and spread it or lose your money in a cost living crisis than swap you to a half empty performance the week after #dreamgirls #alexandriabirmingham

becci @beccij13
Reported 2022-12-06 03:59:01
@ATGTICKETS when you’ve come down with a fever and cough but ATG would rather you go and spread it or lose your money in a cost living crisis than swap you to a half empty performance the week after

Bax @two_tone_shoes
Reported 2022-12-05 05:10:15
@ATGTICKETS @edinplayhouse There seems to be an issue with this...I keep getting sent back to the calendar page....not being allowed to acyallu choose seats!!(and yes, I AM a member!)

Kelly @FidgettKelly
Reported 2022-12-02 13:37:19
@ATGTICKETS absolutely gutted. Gone down with COVID today. Called to see if we can change date from tomorrow night and there's nothing you can do. Saved £160 to go and see woman in black and now I can't go. https://t.co/VXHGbwI2Ti

AdventureRules🪂🤿🚵♀️🚢🏔✈️🗽🏴🇮🇹 @AOutlander40
Reported 2022-12-01 17:55:39
@ScottJKyle1 @KingsandRoyal @meetthemacs @DairiesMcqueens @ATGTICKETS @XRoadsPantos 🎶Samta baby, just slip..The S***anach under the tree for me..
Been an awful good girl
Samta baby, so hurry down the chimney tonight🎶😉😉🎅

Ricky J Norwood @RickyJNorwood
Reported 2022-12-01 03:36:07
We are having so much fun in rehearsals 😁
Really looking forward to the shows!
Get your tickets @ATGTICKETS
#torquaypanto #Genie 🧞♂️💛

WaspInABottle @pendolinodriver
Reported 2022-11-29 10:33:38
@ATGTICKETS rude put the phone down on me told me just cause i am disabled then i still have to get to the doctors while avin diarrhea before i can claim reviews will be done thats the people that cover your tickets so no more from us through ATG !

Carl 🏳️🌈 @warnercar1
Reported 2022-11-27 13:10:51
@adamlea2 @PalaceAndOpera @senbla @ATGTICKETS This must be the way @ATGTICKETS deal with all complaints as the manager of @MKTheatre had the same pieces of paper in their pocket yesterday when we had an issue…Poor customer service!!

Leigh Thomas @LeighTh88700003
Reported 2022-11-25 16:52:17
Mental health not a problem? Heartbreak? If I die, who you going to refund? Disgrace @ATGTICKETS I hope you fail and fold. S***. I’ll make it my business to show

Conor Hunt @conor_hunt
Reported 2022-11-18 12:51:50
One of a range of workshops our @ATGtickets West End Creative Learning programme have been running as part of WEST IN TOTTENHAM in partnership with @SpursOfficial
So lovely to have @ericdier come down and get involved with one of the workshops with a group from across Haringey

Phoenix Theatre @Phoenix_Ldn
Reported 2022-11-17 15:43:48
We’re down to our last few seats for this Saturday matinee’s Audio Described performance of @ComeFromAwayUK . We gonna be sliding out that House Full sign too. @ATGTICKETS

Phoenix Theatre @Phoenix_Ldn
Reported 2022-11-17 15:41:14
We’re down to our last few seats for this Saturday’s Audio Described performance of @ComeFromAwayUK . We gonna be sliding out that House Full sign too. @ATGTICKETS

Karl Pendlebury @arl_with_a_K
Reported 2022-11-15 05:24:23
@ATGTICKETS think there’s an issue with the website, I booked tickets for a 8:30pm showing and tickets came through for 4:30pm? I’ve filed an enquiry into it but thought I’d let you know in case it needs fixing or was just a 1 off! 😁

Christopher Maloney @ChrisMaloney77
Reported 2022-11-14 09:53:08
@RickyJNorwood @JayEdwardsuk @PrincessTorquay @ruth_madoc @ATGTICKETS AAAAARH Miss ye Ricky! I'll definitely pop down to see the show if I've got time. If not have good 1 #BreakALeg ALL xx 👊

laïla alj @laLailaAlj
Reported 2022-11-09 14:18:46
Looking at theatre tickets @ATGTICKETS and tickets are subject to a transaction fee of £3.80!? WT actual F?! Can someone break this down for me?

Konrad Zielinski @konraddrama
Reported 2022-11-09 08:36:29
@ATGTICKETS @dunster_matthew @dukeofyorksLDN hi there seems to be an issue and I can’t use a voucher when trying to book, is there a reason for that?

Chris Higgins @chrisfhiggins
Reported 2022-11-03 06:27:27
@atgtickets Been trying to buy Frankie Boyle pre-sale tickets on your site for last half hour, and keep getting this message.
Tried other shows and tickets seem to be available. Is there a specific issue for these shows / this venue (Woking)? https://t.co/4JLtB3fOLF
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