Is ATG Tickets currently down? Live Status and Outage Reports

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Samantha Lyden @SamanthaLyden

Reported 2021-07-26 09:36:13

@ATGTICKETS Please could someone get back to me about an issue with tickets purchased for one of your shows ASAP? Been waiting two weeks now and still no response via your website.

Ellena Anastasiades @dizzyellena

Reported 2021-07-22 17:08:01

@rosieridgewell @ATGTICKETS Awww its no problem and thankyou i cant wait me and my mum are going to see @TheJaneMcDonald . I really hope you enjoy your show too xx

Ben B 💙 @CafcBen2021

Reported 2021-07-22 12:09:33

@ATGTICKETS NHS App is down and has been for a while. Is there anytbing else we can do ahead of pretty woman tonight

Samantha Richards🌻 @SRichardsUK

Reported 2021-07-22 12:05:49

Is anyone else's NHS app down at the moment (the one that holds the vaccine p***port)? Slightly concerned @ComeFromAwayUK @ATGTICKETS

William Grace @WillGrace96

Reported 2021-07-21 20:52:47

@Cherry88667151 @Nikinakinoonooo @following_noone @ATGTICKETS @LozzaFox @BreesAnna @Demo2020cracy @GillianMcKeith @TheFreds @matthewdmarsden @mattletiss7 The entire point of this is, but if the world is determined to go down this route then, sorry but for safety we must know everything. Hepatitis etc testing every week, let's be safe, rather than sorry. https://t.co/j1JLSUx8Uu

Cherry🍒 @Cherry88667151

Reported 2021-07-21 20:23:08

@WillGrace96 @Nikinakinoonooo @following_noone @ATGTICKETS @LozzaFox @BreesAnna @Demo2020cracy @GillianMcKeith @TheFreds @matthewdmarsden @mattletiss7 Bodily fluid blood ,******l fluid and ***** it is not p***ed by kissing , drinking someone’s drinkor touching someone The drugs prescribed keep the viral load at an undetectable level and you can’t p*** it on at all then big problem in Africa where the drugs are not available

Ellena Anastasiades @dizzyellena

Reported 2021-07-21 15:50:50

@yasminbrennanx @Nikinakinoonooo @ATGTICKETS @TheJaneMcDonald @MKTheatre Awww it's no problem xx

Sophiasp @SophiaELouis

Reported 2021-07-21 10:18:17

@ATGTICKETS @lyceumtheatre @disneylionking it was NOT in the terms and conditions that an invasive test or vax would be used for entry in to the venue. If you are going down this route then a FULL refund should be given to customers. I'm not playing this game #NoVaccineP***ports

Sophiasp @SophiaELouis

Reported 2021-07-20 19:05:42

@ATGTICKETS it was NOT in the terms and conditions that an invasive test or vax would be used for entry in to the venue. If you are going down this route then a FULL refund should be given to customers. I'm not playing this game #LionKing #invasive #NoVaccineP***portsAnywhere

Kandoka @Kando_TJ

Reported 2021-07-20 14:00:28

@Nikinakinoonooo @Demo2020cracy @ATGTICKETS @LozzaFox @BreesAnna @GillianMcKeith @TheFreds @matthewdmarsden @mattletiss7 Boycot every damn place that wants to know your personal health information. it is totally unlawfull. Health information is private issue. !!

scott owen @scottyO_6

Reported 2021-07-20 10:55:53

@NewWimbTheatre @ATGTICKETS Why lie about a show being cancelled due to restrictions? It’s not for another 6 weeks..the show before is still going ahead and the show opening the next night is still going ahead so why blame Covid when clearly that’s not the issue?

Sue Page @suzieQsays

Reported 2021-07-19 04:39:38

@ATGTICKETS @AnoushkaMorillo I have the same issue - how do you resolve it?

Gordy @GordyUK

Reported 2021-07-19 04:16:53

@ATGTICKETS System is down, can’t log on to purchase membership. 🤷🏻‍♂️

Susan Elizabeth @JetsetSusan

Reported 2021-07-19 04:08:04

@ATGTICKETS Thanks for solving the first half of the problem- could you please come back on the second half?

Jude @judiebuk2015

Reported 2021-07-17 16:26:30

@CFA_Musical @amy35672408 @ComeFromAwayUK @Phoenix_Ldn @ATGTICKETS I actually do the lateral flow tests twice a week as suggested by the govt, so have no issue doing one to attend theatre, which I would have done anyway. I am also double vaxxed. If all theatres are taking these same steps I will be back very soon.

Nicki Collins MA @nickibubble1976

Reported 2021-07-16 12:43:49

@ATGTICKETS Thanks, which drop down do I need to use tho, as I'm not expecting the tickets for a while...

FIONA GENT @fionagent

Reported 2021-07-15 10:15:10

@ATGTICKETS hi I just realised when my membership renewed in January I didn’t get a new card for this year… obviously not been an issue until now! Can I get one please

Phil Hatfield @hattiepeverel

Reported 2021-07-12 13:03:28

@ATGTICKETS There seems to be a problem with online bookings for Priscilla at Wimbledon next month: instead of proceeding to "Choose Seats" after clicking on the preferred date and performance, it immediately bounces back to the calendar.

Nicola Sutton @Blacktowergirl

Reported 2021-07-07 07:30:04

@ATGTICKETS ****o, I have an issue can you DM me plz

Russell Scott @RussellScott6

Reported 2021-07-05 04:21:05

@MichaelEastTree @ATGTICKETS @ashtongatestad @russellhoward Having the same issue. No replacement ticket nor any communication regarding tonight’s show - really poor.

LockHouse @LHC_LockHouse

Reported 2021-07-04 12:37:17

@russellhoward @ashtongatestad @ATGTICKETS - can you pls issue an update on when those of us with tickets for the #RESPITE tour in Bristol, will get their new tickets now it's been moved to the stadium,? Worrying that people still don't have their tickets for Mon & Tues events

angela coulthard ⫩ @angielala79

Reported 2021-07-01 03:46:57

@ATGTICKETS is their a problem with your page letting me log in but not letting me view my account ???

Theatre News UK @theatre_news_uk

Reported 2021-06-30 07:09:13

The Shark is Broken will open at London’s Amb***adors Theatre on 9 Oct 2021 and will run for a limited time until 15 Jan 2022. Tickets on sale from ATG Tickets at 10am July 1st. #theatre #uk #london https://t.co/r2LZgo8zZW

Rob Henderson @robtweet

Reported 2021-06-23 04:25:05

@ATGTICKETS @natwillliams Many thanks! I didn’t even spot the ‘anything else’ option - as the drop down only looks like it has four options. Didn’t realise it scrolled down to more. Thanks again. https://t.co/Pg8CkkDHrI

Rob Henderson @robtweet

Reported 2021-06-22 18:03:43

@ATGTICKETS @natwillliams Sorry to hijack your thread Natalie, but @ATGTICKETS can you clarify exactly where on that link you can request a refund? The only option down the ‘exchange tickets’ route (the closest) forces you to select a different show or gift vouchers, not an actual refund. Advice please 👍🏼

Tom Bradey @TheOfficialTom

Reported 2021-06-21 11:33:22

@Rach52Ireland @ATGTICKETS @BatTheMusical I booked Bristol with no issue both opening and closing night. But Manchester rearranging dates nightmare; fortunately they changed it but then got an email 45 mins afterward saying it was still original dates 🤦🏻‍♂️

Darren Greenshields @BigDaz88

Reported 2021-06-21 09:02:50

@ATGTICKETS I have. I can access my account, no problem. But there is absolutely zero booking history.

Taryn Goulsbra @Tazmac25

Reported 2021-06-21 07:15:51

@BoohTheLost @julianstoneman @BatTheMusical @ATGTICKETS same issue ...want to book more dates but need to know what dates my existing tickets have moved to

Maisie @Maisie45042523

Reported 2021-06-18 05:28:44

@ATGTICKETS Stuck at 29 in the queue - been at 29 now for 18 minutes. Is there a problem?

Liberty Horner @LibertyHorner2

Reported 2021-06-17 06:10:36

@ATGTICKETS @curiouslyquinn I’m having the same issue too

Lisa Toon @tisaloon

Reported 2021-06-16 11:12:40

@AMR2249A @ATGTICKETS This is the first time I've encountered this particular problem, although I do think it's always been a bit unclear how to just access your account without having tickets in your basked - not a brilliant user experience.

Strawberry Squirrel🦄 🏳️‍🌈 @Not_The_Brain

Reported 2021-06-12 13:26:45

@ATGTICKETS ****o. Why does it take soooooo long to get a response? There's a problem with my access account, I'm worried the seats I want will be taken before anyone gets back to me!!

aidanne @itsaidanneee_

Reported 2021-06-11 09:25:38

@ATGTICKETS is your website down? it won’t let me onto my account

Mr P @MrP_Spidey

Reported 2021-06-10 04:11:13

@AirtimeRewards do you know of a system issue tracking @ATGTICKETS transactions? Twice I’ve had to do a manual claim… 🙅🏻‍♂️

Kevin Gilmartin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 DM • Gamer • Nerd @KevinGilmartin

Reported 2021-06-08 06:44:16

Uh-oh. Looks like the magic of today's Bedknobs & Broomsticks email has broken the @ATGTICKETS website. Has anyone tried Treguna Mekoides Trecorum Satis Dee to get it back on its feet? @bedknobsonstage https://t.co/NTTDFvIFnS

rebecca 🌞 @enjolraz

Reported 2021-06-07 09:30:41

@mynamemolly_ @ATGTICKETS if you stick it out to the end, they always do a call back. i’ve not got through in over a year, i just put my phone down for 40 mins then request them to call back! theyre then pretty quick!

Niall Brannigan @niallb1

Reported 2021-06-04 05:29:09

@ATGTICKETS Presale for PSB at Aylesbury is not working. I have got to the front of the queue a dozen times, only for it to crash. I'd like to give you my my money but, 🤷🏻

Jane Kleyner @JaneKleyner

Reported 2021-06-03 22:45:12

@RCArmitage @SFP_London @ATGTICKETS Good evening, Richard. I would like you to have many new projects. I am very pleased to learn about new films with your participation. You are a very talented actor. The stage king went down to the auditorium. Would you like to stage a play?

Matthew @HILL0099

Reported 2021-05-28 15:23:00

@sundayshowtunes @ATGTICKETS @SundayWestEnd I had the same issue when I applied for credit. I just brushed it off thinking I was being taken for a mug. But you are right I had multiple tickets where I have potentially been charged a fee through no fault of my own. Glad you’ve highlighted such problem!!

Jemma Gregory @busmond

Reported 2021-05-22 07:39:21

@ATGTICKETS @ODonnelinho Did this get sorted? I’m having the same issue. So much for ‘leave the rest to us!’

BriFi 🏳️‍🌈 🐾 @brioche1967

Reported 2021-05-21 06:19:19

@DBogenbroom @stockton_globe @stocktoncouncil @ATGTICKETS Councils have ever diminishing control over schools, and the lack of funding for care is down to reduced funding from central government since 2010.

Chris Burnett @chrisburnett82

Reported 2021-05-17 14:28:39

@ATGTICKETS Thanks for the link and I have submitted this. The issue appears to be that the voucher number isn't recognised and should be valid until end of 2021. ATG seem insistent on me having to reschedule this show rather than have a credit voucher. This is now the 3rd time I'm asking 😑

Sophie @sophietonks

Reported 2021-05-17 07:45:19

Thank you so much to the wonderful Cherelle @ATGTICKETS for sorting out my issue - happy to say that TICKETS ARE BOOKED for @moulinmusicaluk in Feb next year!

Mina @Mina1579

Reported 2021-05-17 06:43:13

@ATGTICKETS hi! Just sent a DM about a ticket issue I’m in the middle of, if you’re able to ***ist! 🙏🙏🙏

rebecca 🌞 @enjolraz

Reported 2021-05-17 06:21:47

atgtickets is broken 😭 https://t.co/nJJbJ7ckHq

Poppy @poppy_ti

Reported 2021-05-12 04:36:40

@ATGTICKETS Sorry guys, didn't scroll down 🤦🏻‍♀️

Jess Cave 💙 @JessHCave

Reported 2021-04-14 15:21:57

@ATGTICKETS Hi. I've sent you a DM (with my order number) about an issue with using my credit voucher to rebook Come from Away tickets - when I entered the details from the email it said the voucher had expired. Can someone please help ASAP? Thanks

Russel Guppy @russelguppy

Reported 2021-04-14 09:32:22

@SamanthaFarrer @ATGTICKETS Did they resolve the issue? We are having a similar issue....

Russel Guppy @russelguppy

Reported 2021-04-14 09:30:56

@_MissieBee @ATGTICKETS We are having same issue, have you got the new voucher yet? Did it work?

Molly 🦇 @mynamemolly_

Reported 2021-04-14 07:16:23

@enjolraz @ATGTICKETS That’s awful! I hope they fix it.

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