Is Ancestry.com down right now?
(latest update September 28, 2021)
Ancestry.com LLC is a privately held online company. It operates a network of genealogical, historical records, and related genetic genealogy websites. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Ancestry.com Problem Reports
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Amber Thompson @MidniteRose
Reported 2021-09-28 01:38:19
My biggest issue with @Ancestry … I love genealogy but I have ADHD. I can’t afford to pay for the subscription and just *hope* my dopamine will lead me that way eventually…
South King County Genealogical Society @skcgs1
Reported 2021-09-27 16:17:30
Brick Wall broken! https://t.co/uhhmRLHEoI / https://t.co/ux5OMB486E @Ancestry #BrickWall #ConnectingChallenge @FamilySearch #FamilyHistory FANclub @MyHeritage #ReasonStatements #Source-Linker #USBlackHeritageProject @valoriez @Wikitree https://t.co/E8AGfknwcQ
supergrrl7 @supergrrl7
Reported 2021-09-27 13:40:14
I mean, you have 47 different mormon temple ordinances as an option, but no way to record this information for the 12% of the US population descended from enslaved people so they can accurately record their family history! @Ancestry you need to fix this.
𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR @Mark_P0x0n
Reported 2021-09-27 07:31:49
@AncestryUK This is starting to be annoying: "You may be experiencing some intermittent service with the https://t.co/VNVw3rMcFN website. We apologize for any inconvenience this might cause and appreciate your patience as we work to resolve the problem as quickly as possible."
Katty @gene_alogy
Reported 2021-09-27 04:52:39
Most of my genealogy time recently has been "admin" bits. Putting things in order, checking I've saved sources, but not actually doing research. So this morning I am spending my hour trying to break down a brick wall! Charles Cook - who are your parents!? #FamilyHistory #Ancestry
Janet Alvarez Gonzalez @drajanetalvarez
Reported 2021-09-26 23:39:10
Congratulations @cnn
For producing The Lost Sons great story that explains the feelings that many suffers. Thank you @Ancestry for proving closure and
explaining the unexplainable by DNA genetics.
Regalty Family @RegaltyFamily
Reported 2021-09-26 17:50:18
problem for you c***idy; is in all this endless the oldest members of the nobel rise ever even with public @ancestrydna showing that have only ever sat @NSWHealth Mental Health Magistrate never even like that last 3 GC on this location where bumped off but extracted only 1 trials
Marian MacLeod @marmacl
Reported 2021-09-24 18:06:38
@AncestryUK Unable to view any messages either new or ones I’d viewed previously. I first noticed this at 13:40. Are other users experiencing same issue?
Sara Cochran @SkeletonWhisper
Reported 2021-09-24 13:25:34
Do you love researching your tree? Are you stuck on a particular problem but not ready to surrender? A brainstorming session might be just what you need.
SCHEDULE A CONSULTATION
https://t.co/NxK0hJv7rO
#genealogyresearch #ancestryexpert #familytree #theskeleltonwhisperer https://t.co/lQ2N7zAA87
Robin Fine @RobinFine16
Reported 2021-09-24 12:54:46
@Ancestry Ok...well...I don't have a problem with my ethnecicity
Zoe Roberts 💙 🇪🇺🏳️🌈🇬🇧 @thesewingcroft
Reported 2021-09-24 10:08:52
@Ancestry been Waiting hours to get on site. Still down in U.K. very poor service, not what I pay for.
Phil Wal @PhilWal5
Reported 2021-09-24 05:15:27
@kentishfenman @AncestryUK @Ancestry Are you still having an issue? Mine is working now.
daniel wappler @danielwappler
Reported 2021-09-24 05:08:43
@MagRebel1 @Ancestry Hi. Do you know the reasons for this problem? Is there a way to connect them? Thank you
Andrew D. Bird 🏴 @AndydBird
Reported 2021-09-24 04:27:51
@AncestryUK @Ancestry as the largest #Genealogy site any idea when this will be fixed and has #Cloudfare going down any implications on personal data? #familytree #research #genealogists #DNA #identity #forensicresearch #WDTYA #LongLostFamilys https://t.co/AfSoOWrIWq
Eowyn 💙 @Statua_IC
Reported 2021-09-24 04:26:17
@AncestryUK your server Cloudflare is down again today, any timeline on when these issues will be resolved?
Orson Kartt @kentishfenman
Reported 2021-09-24 04:24:10
@casanjelu @MDParkerBFC @AncestryUK It's back up again now via @AncestryUK as happened when it went down yesterday. I hope it's sorted soon.
Orson Kartt @kentishfenman
Reported 2021-09-24 04:17:09
@AncestryUK This happened for a time yesterday and is happening again today. What's going on please? @Ancestry
Mike Parker @MDParkerBFC
Reported 2021-09-24 04:04:46
@AncestryUK Can't connect to Ancestry this morning from the UK. Getting "Web server is returning an unknown error. There is an unknown connection issue between Cloudflare and the origin web server. As a result, the web page can not be displayed."
Chris Baker @1418research
Reported 2021-09-24 03:34:12
@AncestryUK you are still reporting "unknown connection issue between Cloudflare and the origin web server." Isn't it about time you sorted this out?
Colin Alsbury @ColinAlsbury
Reported 2021-09-24 03:16:45
@AncestryUK @CottisMarion Same issue again this morning… Please resolve asap.
Caroline @caoneill99
Reported 2021-09-24 02:29:03
@Ancestry It is down again. .com is fine. Shame about the spelling error too! https://t.co/Oahk0Xu8RC
Samantha Sargeant @SamanthaSargea3
Reported 2021-09-24 02:18:15
@AncestryUK site down again
Paul Duxbury @PaulDuxbury
Reported 2021-09-24 01:14:41
@AncestryUK your website is down for the second morning in a row?
David Dobie @DavidDobie2
Reported 2021-09-23 20:29:53
Different web page on the @AncestryUK site now, but looks like the same problem as last night. The UK site was working just a few minutes ago. https://t.co/oQBjhtqglV
mw @mw62245668
Reported 2021-09-23 19:29:29
@AncestryUK Still a problem https://t.co/tlOxN6MR07
mw @mw62245668
Reported 2021-09-23 19:28:19
@AncestryUK Still a problem. https://t.co/mOiplqVaLE
mw @mw62245668
Reported 2021-09-23 19:27:36
@AncestryUK Still a problem! https://t.co/dWFsc57j1B
David @ManodIncline
Reported 2021-09-23 19:27:07
@AncestryUK Thinking about your previous outage. So you were indeed up and running. Please explain what has gone wrong now
Linda Hardy @LindaAHardy
Reported 2021-09-23 19:07:06
@AtcherleyONS @Ancestry I have the same issue again this morning here in Australia, have found the site works on the US and AU sites just not the UK site
Steve Jackson - Atcherley.org.uk Ⓥ🦡🦋🌍🇪🇺🇬🇧💙 @AtcherleyONS
Reported 2021-09-23 19:03:21
@Ancestry Well here we are again @Ancestry! Different error screen, but the same problem. I'm taking this as a sign that late-night genealogy is a no-no, but I'm sure some of my fellow genies on this side of the 'pond' would appreciate it if you could resolve the server problems. 🙂 https://t.co/51ySPAMTIW
Sara Hammond @ArizonaWildcat
Reported 2021-09-23 18:43:15
Holy cow. My @ancestry "subscription" increased 34.2 percent from 6 months ago. And I haven't been on the site in those 6 months. No further comment - I don't wish to be struck down by any angels or prophets ...
lapapaia @lapaiixv
Reported 2021-09-23 12:23:34
@_xans @AncestryUK a problem for them
Ovunque Siamo @OvunqueSiamo
Reported 2021-09-23 10:02:57
Read by going to: https://t.co/S3TNm1DT8Q
Photo courtesy of https://t.co/uOoqi7rSkV
#italian #american #italianamerican #ancestry #scopa #cards #online #publication #magazine #ovunquesiamo #os https://t.co/Sscx9Fzy2a
Eliza Watson @ElizasBooks
Reported 2021-09-23 08:47:44
@Ancestry Thanks for the offer. I'm a genealogist with three accounts and have the issue with all three as do many of my peers. With the influx of members over the past years it appears your system is having a difficult time keeping up. Hopefully this will be rectified at some point. Thx
ronnie neilson @ronnieneilson
Reported 2021-09-23 04:50:11
@Ancestry Is the UK website down?
MagRebel @MagRebel1
Reported 2021-09-23 04:37:32
@Ancestry Your website is totally down in Europe!
MagRebel @MagRebel1
Reported 2021-09-23 04:35:58
@Creativitylady @Ancestry same problem, you are totally down.
Ryan @RyanClarkeNY
Reported 2021-09-23 04:34:12
@Creativitylady @Ancestry Same problem
Angela Nolan @MammaNolan
Reported 2021-09-23 04:32:14
@Creativitylady @Ancestry I am also having the same problem
Angela Nolan @MammaNolan
Reported 2021-09-23 04:18:13
@AncestryUK I cannot connect to https://t.co/JPTdi7Gu14 it states error 520 there is an unknown connection issue between Cloudfare and the origin web server. Can you help?
Simon Walsh ⛺🏔👣 @bolshie_walshy
Reported 2021-09-23 03:58:55
@DavidBrewerton @littlepixie3 @AncestryUK @Ancestry UK domain is down. https://t.co/hoigma8rNl is up
mw @mw62245668
Reported 2021-09-23 03:56:44
@AncestryUK no problems in 5 years now getting this. https://t.co/LfZBiGOzy8 is fine only UK site down. Have deleted cache cookies etc. https://t.co/LfZBiGOzy8 help is a waste of space. Problem Been like this for hours https://t.co/OXulamRMNn
Marion Cottis @CottisMarion
Reported 2021-09-23 03:55:11
@AncestryUK has your server gone down. Can’t get connected
David Dobie @DavidDobie2
Reported 2021-09-23 03:39:26
@sibsandnibs @alliethinks @AncestryUK @AtcherleyONS Looks like it has been down for about 8 hours now. My morning plans have just changed, as I needed to access some burial registers. Hope you have something to research that doesn’t require the @AncestryUK site.
NotJustAnyFamily 🌳💙 @karendebruyne
Reported 2021-09-23 03:25:01
@ScientistSoph @AncestryUK Just tried to do my daily #DNA new matches check, same problem 😴 @Ancestry https://t.co/iSc9C7uHNV
David Brewerton @DavidBrewerton
Reported 2021-09-23 03:11:14
@littlepixie3 @AncestryUK @Ancestry Looks like a Cloudflare caching issue affecting UK users
littlePixie @littlepixie3
Reported 2021-09-23 03:00:20
@DavidBrewerton @AncestryUK Been down since last night
littlePixie @littlepixie3
Reported 2021-09-23 02:58:43
@harradine @ScientistSoph @AncestryUK It was down last night, I tweeted them, no reply so far.
The Cloud @NimbusHunter
Reported 2021-09-23 02:56:04
@AncestryUK
https://t.co/ZTnsOE2Zog. Still down ... what's the problem?
littlePixie @littlepixie3
Reported 2021-09-23 02:55:45
@AncestryUK Still down this morning?
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