Is Adobe Creative Cloud down right now?
(latest update May 28, 2022)
Adobe Creative Cloud is an online service that offers access to software for graphic design, video editing, web development, and photography. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Adobe Creative Cloud Problem Reports
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Grace Walker @graceongrid
Reported 2022-05-27 19:03:03
@roguewavemedia @digimat Not entirely sure! It's always worked well for me. I don't store anything in Adobe CC. The only issue I ever had was Adobe bridge not accessing files in dropbox, but I tried a few months ago and that seems resolved too!
Kevin Myers @KevinMyers03
Reported 2022-05-27 18:10:41
@AdobeCare I was running the latest version of After Effects on M1 Max, but I had previously been running version 18.4 before that where the issue was even more pronounced.
Captain Mucht @PatricosLocos
Reported 2022-05-27 16:11:20
@AdobeCare ****o Team I'm having a big issue with the latest version of Brigde; it keeps on crashing and i really need it to work for my clients and i can't deliver if i cant review all these pics. can you help me out thanks?
Janine wants GUN REFORM NOW 🇨🇺 @iamjaninegranda
Reported 2022-05-27 11:46:14
I don't use any font I either don't have a direct license for or that isn't a part of a service like Canva or Adobe Creative Cloud so it was easy for me to locate the issue.
What I can't figure out is how they reached me through an email I've never used before or have displayed
RITSNAIR @RITSNAIR1
Reported 2022-05-27 11:24:08
@AdobeCare Excuse me! I spoke with the liaison to two companies responsible for providing the license and product registration keys necessary to mitigate this problem. Office Depot in Lynwood, WA refused to process a refund for a software key and registrable product. I spoke with your CC:
Beka Miller @BekaXDBot
Reported 2022-05-27 08:16:03
And I am so it comes to make sure that that would say the Adobe Creative Cloud suite is very familiar, you know, problem
Waleed @waledwafya
Reported 2022-05-27 06:18:14
@AdobeCare I am trying to cancel my plan, but its not letting me to do it. it says I should fix my payment info first witch is does not make any since.
I need help
The Business Widget @EmilyduFeu
Reported 2022-05-27 05:25:53
@AdobeCare We have been waiting to hear back from you for weeks on an outstanding issue. We are paying for something we can’t use. We’ve spoken to numerous people who say they will call us and then we have the same conversation and they say they will escalate it but nothing
RITSNAIR @RITSNAIR1
Reported 2022-05-27 01:58:08
@AdobeCare My bad, please hold on ima be great if you could just help me fix this problem, I'll give you a customer care review and whatever the **** you want thank god you're not a god damn robot
RITSNAIR @RITSNAIR1
Reported 2022-05-27 01:42:38
@AdobeCare What gives you the right to message me about customer care without acknowledging my actual tweets, or the issue of my license for a product key I paid for? Why are corporations allowing customers to provide product keys to customer support, receive service, to lose rights?
RITSNAIR @RITSNAIR1
Reported 2022-05-27 01:40:39
@AdobeCare Why don't you do me a favor and message rithiknair@gmail.com to fix this ****ty service issue. I want the product license I paid for, and spoke with customer support to resolve. If I can't get an Adobe Acrobat Pro 2020 license, please provide me with the alternate lifetime key.
Ben Hunter @benjaminhunter
Reported 2022-05-26 17:48:57
@AdobeCare Multicam. Mac. I clear my cache fully and it breaks again in an hour or two. I even built new files on a different SSD. Problem persists.
Kato Katonian @KatoKatonian
Reported 2022-05-26 17:41:27
Finally fixed it by having Adobe Creative Cloud fix the install. Sheesh.
kay @kayisthey
Reported 2022-05-26 15:54:39
@AdobeCare Your technical support changed it to these settings for me. However, the problem occurs with the "optimize rendering for" setting set to either memory or performance. https://t.co/97Gy9QpIVm
Joe Orton @thatjoeorton
Reported 2022-05-26 14:52:05
@AdobeCare It’s working now, but has been off and on for days so who knows if it’s “fixed”. Main problem is AE not loading projects. No error message, but the projects loads completely empty like a new project. Restarting computer seems to reset sometimes but not always
Roland Smith @RolandFSmith
Reported 2022-05-26 12:35:08
@AdobeCare Your support bod, after > hour of getting nowhere with InDesign Print Booklet issue just left without saying anything, leaving me with unfinished work. Useless.
Max Sainvil @maxsainvil
Reported 2022-05-26 11:03:30
@Adobe @AdobeVideo @AdobeCare this new Premiere Pro layout sucks. Why try to fix a perfect circle. Leave it alone. This is why people left FCP and switched over to Premiere. Please don't let me leave you guys for Davinci Resolve.
stressica @Jesi1114
Reported 2022-05-26 09:51:12
@AdobeCare Hi, I'm having trouble figuring out how to deactivate photoshop and premier elements from my last two pcs that crashed - I can't install on my new laptop or pc until I deactivate the broken ones that won't turn on. Help please? :) (i have the serial number)
Jitendra Chandwani @jeetzvoice
Reported 2022-05-26 02:34:07
@AdobeCare We r facing this billing issue every month, though the card is active. And support number 800 833 6687 is also not working. Your website real help from real people but when I click it starts a chat with a bot. Really frustrated... https://t.co/dds6WfUNew
Bobby Martin @cameramartian
Reported 2022-05-25 19:13:18
@TaranVH @AdobeCare I'd just version down unless you need some cutting edge feature, Taran. We did and are better for it.
Adobe Care @AdobeCare
Reported 2022-05-25 18:57:35
@im_jjkim Hi JJ Kim, Sorry for the syncing issue. I have contacted engineering about the problem. Are you behind a corporate firewall or anything that could prevent communication with Adobe Creative Cloud? Let me know. I hope to help you! Thx, ^KM
ekap the handicap @EvanKappa
Reported 2022-05-25 08:53:54
@AdobeCare Thanks for your reply. I'm having the latest version, all up to date. I am using photoshop for commercial-product retouching (placing products to white backround). After a while I am experiencing problems with the subject select function. Today I also had a problem with liquify
hdk5🐉 @hdk5V
Reported 2022-05-25 08:25:42
@AdobeCare I use pirated Photoshop to translate japanese porn. Not like I have any problem with that, just wanted to let you know.
Matt Wilson @mw_motion
Reported 2022-05-25 04:40:50
@AdobeCare Brilliant thank you for that, not complaining by the way just trying to highlight an issue! I'll check out the forums now.
Marc Moore @BurnMarcMusic
Reported 2022-05-24 16:52:54
@AdobeCare Pretty much always use those settings. I've only had this issue on this project and never in any prior year pp edition. If there's a log file or something I can send I'd be more than happy to. I got it to work after 3-4 exports of the same parts but still
the masterpiece dude love @chosnon3
Reported 2022-05-24 16:29:26
They really shut my Adobe creative cloud down already lmfao can I walk first damn
ChickenPossible 🏅 @ChickenPossible
Reported 2022-05-24 15:40:08
@AdobeCare Hey just a heads up that this issue is still ongoing in Adobe Rush when publishing directly to YouTube. It happens about probably 40% of the time. Especially when uploading multiple videos in a single day. https://t.co/JDBBqEfSRe
onderk. @motioneasy
Reported 2022-05-24 13:53:38
@AdobeCare Thank you, I hope you can fix it in the next versions.
Eric @Funky_Cold_
Reported 2022-05-24 12:37:09
Any Adobe Gurus out there have any workarounds for Media Pending in Premiere, I was getting this along with it using all of my RAM. I solved the RAM issue and have tried the common fixes for Media Pending but it still persists @creativecloud @Adobe @AdobeCare
Diane @TeDeumBlog
Reported 2022-05-24 11:24:27
@AdobeCare Thank you for resolving my issue so quickly
Philip King @philkinglondon
Reported 2022-05-24 05:51:22
No it’s not!
@Photoshop @AdobeCare please fix this nonsense https://t.co/hCEq40i2el
Faaaaarck! @faaaaarck
Reported 2022-05-24 05:42:43
@AdobeCare Seriously WHY? should i send any crash log when the problems of crashes, poor performance, failed interoperability and cosmetic fixxes is decades old - why does your software need complete read write on my users account when it worked before
onderk. @motioneasy
Reported 2022-05-23 17:47:56
@AdobeCare I did the test with my two machines (Intel Imac 2020, M1 Max Macbook Pro 2021). I am using the latest AE version. Here is a screen record of the issue. I did reinstall the latest AE version, has still the same problem. https://t.co/Zt0233eDSE
popdesign @popdesign
Reported 2022-05-23 15:32:31
@AdobeCare AE Composition. But the problem is with both
Hugo Nobre @hugo_nobr3
Reported 2022-05-23 14:49:54
#adobe cc updates are garbage.
Unstable, very slow and crash all the time.
Just switched to DaVinci Resolve which is supposed to use much more resources... Much smoother than premiere pro by far (and it's a free AIO).
Same thing for Seriff Affinity apps!
S3MTX 💸 @S3MTX_
Reported 2022-05-23 14:01:52
Having some weird visual glitches and errors from photoshop today..
anyone know what this error means?
It ONLY happens when I try to use camera raw and everything else works fine so I don’t see how it could be a memory/RAM issue
@AdobeCare https://t.co/L2J9TEStJP
colindpritchard @colindpritchard
Reported 2022-05-23 13:17:37
@AdobeCare It is utterly amazing to me how inept & broken your support system is. It closed a ticket after I sent in a log file, waiting to hear from you. I can’t get chat support because the site keeps putting me into the stupid personal account. I can’t get phone support.
Olivia @0liviadyer
Reported 2022-05-23 08:50:46
@AdobeCare Hi, my operating system is the up to date version of Windows and I’m working on Photoshop version 23.3.2 the issue seems to be when converting layers into smart objects. No error messages just the whole program shutting off
🇺🇦 Oink 🇺🇦 💉³ @Fotoschubbse
Reported 2022-05-23 06:39:54
@AdobeCare Fix your crap, #adobe!
Ronald @ronnaldong
Reported 2022-05-23 06:25:46
@AdobeCare Hi Adobe, I’m using the latest version of Photoshop CC. It seems to crash mostly while I was zooming in and out of the canvas. Anyways, appreciate the help and I will see if it works. ✌🏻
René Janssen @metdubbels
Reported 2022-05-23 06:04:03
@AdobeCare @peterberkman Well I guess we all knew that and we were more commenting on the fact that it says 'sapce' instead of 'space'. Perhaps you should fix that typo, @AdobeCare 😀
Jessica Hampton @JessHampton_
Reported 2022-05-23 04:57:55
@AdobeCare Hey, this hadn’t fixed the issue, still can’t use any shortcuts. Thanks!
Marc @mawo__0
Reported 2022-05-23 04:34:11
@AdobeCare I solved the issue. I needed to Install additionally Cinema 4D R25. I only had S26 installed. Now it works.
Richard Prayoga @richardprayoga
Reported 2022-05-23 04:19:12
@AdobeCare Windows, editing off my external Harddisk
No crash report, it just hang and I always have to close it through Task Manager
Dan Leydon 🎨 @danleydon
Reported 2022-05-23 03:26:34
is adobe creative cloud down?
Øivind Monsen Nyvoll @Omn247
Reported 2022-05-23 02:57:40
@AdobeCare Yes. To be clear: What solution to my problem does this article exactly suggest? I can’t see it’s relevant to installing InDesign on a second computer?
David Samuel @SamFotofiend
Reported 2022-05-22 17:20:22
@DeptVetAffairs @BofA_Help @MicrosoftHelps @Outlook @Google @AdobeCare FILING VA FORM 5655 REQUIRES CREDITORS ADDRESS BILL HAS TWO CORPORATE BofA NO SAY PDF FORM OPENS IN WORD OR GOOGLE NO GO W ADOBE PS FILE ARBITRARILY SHUTS DOWN TIMES OUT 3 DAYS 5 ATTEMPTS YA ALL SUCK AT THIS
Blank @I_am__AwarE_
Reported 2022-05-22 14:09:25
@NikitaA84251914 @Adobe @creativecloud @AdobeCare Did they solve the problem? My payment failed and customer care told to use credit card which I do not possess. Also, as per some designers on community forums, even credit card won't work for recurring payment.
David Samuel @SamFotofiend
Reported 2022-05-21 18:33:28
@AdobeCare 22 YEAR PS CUSTOMER NEVER A PROBLEM TILL NOW NONE EVER YOU BROKE A WORKING PROGRAM YOUR EXCUSES ARE LAME FAKE BS
Gwen Woltz @gjwahine
Reported 2022-05-21 15:15:17
@AdobeCare I’ve resolved the issue. There’s a redirect issue on the site. https://t.co/LW02Dj6plP doesn’t work but https://t.co/HHz41bFGaj does. There must have been some work done on the site
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