Deepak Sharma Foodie @deeepaksharmaaa
Reported 2021-04-16 15:53:35
Really Very Worst Experience For A Video Creater On @YouTube When Our @ACTFibernet Connection Not Working Properly & NoBody Solve the issue even after many reminders.
Really Needs Improvement in Service Department @ACTFibernet
Sonya Narayan @sonya013
Reported 2021-04-16 15:25:45
@ACTFibernet Kindly try getting a quick fix for this. Much thanks 🙏🏻
G.D. Singh @gd5ingh
Reported 2021-04-16 11:40:51
@ACTFibernet Every other good provider fixes these issue within TAT of 4 hours. It is only your lazy service that needs next day to resolve the issue.
Sonya Narayan @sonya013
Reported 2021-04-16 10:57:17
@ACTFibernet hi Internet down for last 2 hours. Says it will get only fixed by tmrw 3pm. We are few unfortunate ones to work on a weekend as well. Kindly provide a solution soon. I hope, you are aware of lockdown rules in Delhi for weekends.
Reported 2021-04-16 10:43:27
@ACTFibernet I have been hearing only this for the past 3 days. Whenever I try to reach your customer care. "We regret the inconvenience caused". Well sorry, I don't want your sorry and regrets. I want resolution on the issue.
Omkar Walker @WalkerOmkar
Reported 2021-04-16 10:34:47
@ACTFibernet Again they closed the ticket.The connection got cancelled from u r end as there was a problem with local vendors as I asked the connection for shifting .Again don't close the ticket refund my money to me https://t.co/Nkw1UI7RLD
Reported 2021-04-16 10:29:12
@ACTFibernet my internet has been down for 3 continuous days. I raised this ticket 3 days back. Still no resolution. 3 days to turn around ? Why are we paying such heavy fees when it takes 3 fricking days and still no technician came up and fixed the issue ? https://t.co/GZl75rR4iJ
ସୁsanta 🇮🇳 @susanta_CTC
Reported 2021-04-16 09:12:10
Still it is not fixed. And no one has contacted for solving the issue. What a worst experience with @ACTFibernet
Reported 2021-04-16 07:33:27
@ACTFibernet This problem never happened when we used to visit the offline branch for the payment. But it looks like you have turned the tables and devided to not support the online users!
Reported 2021-04-16 07:24:02
@ACTFibernet We do have a problem with wifi at our hometown from 3 months and raising requests but not getting proper solution . Please suggest.
Priyanka Mehrotra @VPriyu
Reported 2021-04-16 06:41:58
@ananthte @ACTFibernet Airtel Bb .. using for the past 4 years. Never faced any issue
Ravi Ranjan @withravii
Reported 2021-04-16 05:54:39
@ACTFibernet No, go ahead for suspension and Tomorrow I will raise a ticket for permanent disconnection. I am literally irked by the service you are providing. It's strange that you are unable to close the issue which is open since 30th March. https://t.co/dRKClDL3z0
Ananth T E @ananthte
Reported 2021-04-16 05:43:40
@ACTFibernet Every friggin week the Internet is down. I think enough is enough ? You won’t fix it anyway.
Ananth T E @ananthte
Reported 2021-04-16 05:22:28
So @ACTFibernet is down again. Second time this week 🤦🏻♂️ - any recommendations for a reliable Fibrenet provider in #Chennai
karthik nutikat @karthiknutikat
Reported 2021-04-16 05:09:43
@ACTFibernet have complained n number of times ,even the executive came and sorted the issue,but still my connectivity goes off ,..
Thinking to change .
Which is best?
Airtel ,and jio aren't in my area.
Please suggest any broadband connection
#fiber #Hyderabad #actfibernet
Kuladeep Pulipati @DeepuPulipati
Reported 2021-04-16 04:59:33
@ACTFibernet Your customer service is not at all responding. I am having issue with my Billing details and no one is responding since 15 days. Now I am recieved message stating connection will be stopped.
ସୁsanta 🇮🇳 @susanta_CTC
Reported 2021-04-16 04:10:46
@ACTFibernet I am getting worst service from ACT in Hyderabad. Internet connection down for a day in every week in weekdays. As WFH due to Covid-19 is going on, it's very hard to work in home. When u ask Technician, they ignores after complain req.
R. Sachidananda @rsachi
Reported 2021-04-16 03:58:27
@ACTFibernet DOWN AGAIN 🤬🤬🤬 https://t.co/LL6EgBo1j7
Smit Shah @ShahSmit34
Reported 2021-04-16 03:32:19
@ACTFibernet your internet is down in ahmedabad since 12 in the night. your Executive told me it would be up by 930 in morning. it has not been restored yet . You don't have servers in ahmedabad and you treat ahmedabad customers like **** !
Nagaraju Rachakonda @nagarajuracha5
Reported 2021-04-16 03:23:03
How to retain your customers Down pointing backhand index
“ Dear Subscriber, We are experiencing high demand for Internet. Please clear your due & secure your connection. https://t.co/s7sWHRV1xU .Thank You.”
Reported 2021-04-16 02:44:35
@ACTFibernet As if u guys can fix the issue real time ...
Reported 2021-04-16 02:43:15
@ACTFibernet From 3month I have been giving this opportunity.. now it's my time to as for it . Can u guys can really fix the issue or no.. or u don't have anyone how can fix the issue?? What KARMA is this for me ???
Reported 2021-04-15 23:20:17
@ACTFibernet your fibernet is not working from yesterday, how many days you require to fix it
Mahesh P @urs_mahesh_Cool
Reported 2021-04-15 23:13:10
@ACTFibernet pathetic internet service provider. Facing issue with frequent disconnections. This time it has been more than a day.. still they are saying it is going to take another 24 hours. Such a disappointing service during this critical times of working from home
Reported 2021-04-15 22:31:09
@ACTFibernet I have messaged you my grievance and even after 12 hours there is no response. the ticket raised and still I face internet connectivity issue .How pathetic you are ..@JaagoRe
sai ram @sairam637
Reported 2021-04-15 19:19:27
@ACTFibernet Internet is not working again .This is the 2nd time this week.I keep getting this junction box issue (6times in last two months ) and asked for permanent solution but seems like u don't care and time to try jee ISP.Please let me know how to close the connection?
Abeer Guha @Abeer_Guha
Reported 2021-04-15 13:33:39
@ACTFibernet has the most rubbish customer service. Haven't had internet for 24 hours. Their staff just unilaterally decides to close tickets without solving the problem. Field force lies to them about having visited and fixed. This company is farcical ! #actsucks
sudhakar varm @sudhakarVarmaD
Reported 2021-04-15 12:14:17
@ACTFibernet Thanks for ur swift response. Issue has been resolved.
Reported 2021-04-15 11:19:02
This is regarding the issue of ACT Fibernet that i faced for the past few days back.
Please look at below. No one from the higher team has called up and irresponsible answer and wrong promises
Reported 2021-04-15 10:43:44
@ACTFibernet shame on your services
You charge 750/- per month for net and when it comes for giving solution for a month of outage during Service period you give 35/- ?
What a goodwill gesture 🙏🏻🙏🏻 can't believe
Nitin Agarwal @nitin7912
Reported 2021-04-15 10:38:59
@ACTFibernet Since morning no Internet, promised to resolve by evening but till time no resolution. Full day down, every time ***ociates saying will be done?? Can u get it resolved ASAP
Reported 2021-04-15 10:38:02
@ACTFibernet Team please solve my internet issue. It is more than 6 hrs still no internet.
Reported 2021-04-15 09:35:51
@fiber_jio @JioCare please explain this, and how will you address my issue without a #ServiceRequest?
CC: @TRAI @ACTFibernet @Airtel_Presence
Jnanateja Avisa @jnanatejaavisa
Reported 2021-04-15 09:25:47
@ACTFibernet I've been explaining the issue (after moving away from act connection in 2020, without my permission reactivated my account and asking to pay bills in 2021) to customer care, agent's voice I couldn't hear after explaining the issue, is that how it works!
Nishant Singh @iamsrksrkfan
Reported 2021-04-15 09:24:27
...so ridiculous your service is @ACTFibernetHYD @ACTFibernet your technician doesn't respond to calls....so unprofessional, I'm unable to adhere to my office duties due to your negligence
Reported 2021-04-15 08:44:30
@mood_x_Swingss @arka__sai @ACTFibernet Epudu same issue
𝙀𝙡 𝙖𝙧𝙠𝙖 @arka__sai
Reported 2021-04-15 08:09:06
issue cleared. superra @ACTFibernet
SHASHANK REDDY @SHASHAN83965031
Reported 2021-04-15 08:08:31
@ACTFibernet Thank you for your service,installation & everything is done, but the problem is the sales representative promised to give free router & installation with my plan but the installer just gave the connection & went when I asked where is the router he told, as per the plan no router
Suvam Jaiswal @SVMJaiswal
Reported 2021-04-15 08:02:49
@ACTFibernet The sales person said there is no problem in location and service can be given and i made the payment but i haven’t got the internet connection yet
Reported 2021-04-15 07:59:17
@arka__sai @ACTFibernet Dont forget to adjust bill , down ayina tharvatha once the connection is up vaadiki chepthey bill adjust chesthadu. 2 days pothey 2 days money subtract chesthadu next bill lo,extra money ponivvaku vaadiki 😣
Reported 2021-04-15 07:50:13
@ACTFibernet hi anyone can solve my issue Team act @Hyderabad , ramana Murty 9848954039
Reported 2021-04-15 07:42:33
@ACTFibernet team Act, since last 40 hours am trying to get my issue resolved, but no responses
Tamanna Mehdi @tamannamehdi
Reported 2021-04-15 07:27:58
@ACTFibernet If you are not committed to resolving the issue, why ask for details?
Mohammed Owais Adil @owaisadil24
Reported 2021-04-15 07:08:01
@ACTFibernet The issue continues but I guess I need to replace my router with AC 1200 Dual-Band
Reported 2021-04-15 06:53:26
@ACTFibernet Thanks for sending technician. The issue was the cable got damaged in my area and not sure if it got fixed I will get back on this.
Anuj Raj Singh @Anujrajsingh
Reported 2021-04-15 06:52:24
@ACTFibernet @ACTFibernet just received a call from your team. They confirmed they could not fix the issue today. #worstcustomerservice . Please cancel my connection and give me refund for the last 4 months which you just looted after cutting my wire.
Goutham Goud @gouthamrakala
Reported 2021-04-15 06:33:01
Dear @ACTFibernet @ACTFibernetHYD, I am raising tickets from past 3 months to resolve Internet issues when power goes off, but your team calls me saying issue is resolved and ticket gets closed. I am fed up raising request each time power goes off. Please resolve this issue.
Reported 2021-04-15 06:23:12
@ACTFibernet Now I decided to get better service provider who has a face (instead of bot) who can solve the issue.
So please remove hub from my home and disconnect immediately.
Anuj Raj Singh @Anujrajsingh
Reported 2021-04-15 06:17:40
@ACTFibernet I have sent my registered contact number in your DM. But why the **** was the wire cut down? I just paid last 4 months bill in vain then? I was paying bills while i was not even in Bangalore just to have a stable connection when i come back. This situation is just pathetic. 😠
Reported 2021-04-15 06:14:56
@ACTFibernetHYD could not find solution for my problem since 3 years. Always giving wrong bill and after pursuing hard, getting revised invoice. Same again now.
Please disconnect my connection.