Rohit Tiwari @rohitsaab21
Reported 2021-08-01 18:29:54
****o @ACTFibernet again same problem no internet connection i got a call ur side yesterday ur problem is solve but again continue 3th day 4 am no Internet kindly solve this issue
Reported 2021-08-01 17:39:45
@ACTFibernetHYD facing network issue from last 1hr unable to work. And no one is picking up the call
Reported 2021-08-01 17:37:58
@ACTFibernet facing network issue man need to work pls reply asap
Reported 2021-08-01 11:47:18
@ACTFibernet u have charged me late payment charges; when your internet did not work for 2 days and there was no resolution where were you; I had notified you that will not pay bill unless issue is resolved; so the late payment charges are unwarranted; pls reverse this
Inder Karan @inder_bhatia15
Reported 2021-08-01 11:41:16
@ACTFibernet You've been getting opportunities to fix this since almost an year now. Don't bother to contact me either. I've made the payment to Airtel already.
Reported 2021-08-01 09:09:01
I never seen this type of service from @ACTFibernet they are unnecessarily charged to customer with out proper reason. I lost my trust on @ACTFibernetHYD and adress the issue on priority @UniversalHuman4 @airtelnews @HathwayBrdband @reliancejio
Jason Johns @jasonjohns53
Reported 2021-08-01 08:29:29
They promised resolution by yesterday. Wasted two day's plans for a new connection. Had to call multiple times local agent and customer care center. Still the problem hasn't resolved. I need a resolution TODAY itself.
Bhuupesh Ahuuja @Bhupesh_Ahuja01
Reported 2021-08-01 08:04:03
@ACTFibernet This really has been a nightmare to get a new connection from you guys. Jul 28th the payment was extracted and till date the connection has not been installed. Now, I am requesting a refund and you still have a problem. I don't understand what exactly you want.
Reported 2021-08-01 07:59:34
@ACTFibernet U GUYS ARE ****IMG IDIOTS. I got a call from +918046503399 the person was more than an Idiot he said u have received the camera without even checking if it is delivered or not. Filing a complaint to Consumer court as you have not resolved my issue.
RAHUL SHARMA @Arzaan1022
Reported 2021-08-01 06:11:27
@ACTFibernet this is the worst ISP in Delhi, please do not go for this, choose #Airtel instead, they may charge you a bit more but the service never goes down.
Plus #ACTFibernet has pathetic customer support, it's not 24/7 it's 9 to 5.
Prasanna Vihar @vihar1988
Reported 2021-08-01 06:05:01
Same issue... One of the most worst network chennai...
Please remove your network from chennai...
I weekly wise issue can be repeated..
prakash KARADI @PrakashSKaradi
Reported 2021-08-01 04:32:14
@ACTFibernet billing team executive Mr.Karthik attended to address my issue but the ACTFibernet customer service team is worst in handling the situation... They are not trained to solve the issue.. He is openly treating me that he will disconnect the internet service.
FAHEEM KHAN @faheemkhan086
Reported 2021-08-01 03:18:47
@ACTFibernet My Account 101015117928 is giving problem, Internet is snapping on & off very frequently,I have to use mobile data, Speed to isn't 150 MBPS as promised
KRIDAI GOSWAMI @kridai_g
Reported 2021-08-01 03:04:22
@ACTFibernet What kind of customer service is this? I am trying to register a internet connection issue, but your customer support service wont let me. This is really frustrating, and I feel helpless here. Atleast provide a customer care number for user to contact directly. https://t.co/tWMBosIfU5
Rishi Raj Srivastava @rishi__raj
Reported 2021-08-01 03:02:18
@ACTFibernet worst service ever , highly untrained and unprofessional service guys don't know what to install , how to install, it's hardly a month worst experience ever first time during sales faced lot of issues now during service same issue...#patheticservice SR10160401282012
Vaibhav Chauhan @ani_vaibhav
Reported 2021-08-01 02:28:29
@ACTFibernet Sorry for delay as was stuck in some work… yes the issue has was resolved after the tweet but outage was of 3 days before it was resolved.
Manas gupta @Manasgupta786
Reported 2021-08-01 02:22:55
@gupta_shivam98 @ACTFibernet @JioCare @reliancejio yes I am facing the same problem because they are really a scamer.....#outJio
Reported 2021-08-01 02:17:51
@ACTFibernet I want a permanent solution not just doing temperory fix.....if you are not able to resolve my issue. Better I will move on with a different internet provider...
itssaditya pareek @adityap99611397
Reported 2021-08-01 02:16:03
@ACTFibernet Please educate your customer care executive and teach them to listen customer carefully don't argue i have my bill releated issue you don't charge due amount on same month you charge on next month clearly mention in image charge on same month https://t.co/O5BnzVM1Oo
Almas Quadri @AlmasQuadri3
Reported 2021-08-01 01:57:21
@ACTFibernet Hi account number 101858065113, this is the 4th time the connection got disconnected and every songle time i raise the issue it's taking more then 48 hours to resolve the issue. Untill then there won't be any comm from ur side. I demand the compensation fr my loss.
Reported 2021-08-01 01:51:08
@ACTFibernet My name is Ranjith having Act account number 101004683609. I am ***ociated with Act for past 11 yrs. The service was good earlier now it is becoming worst and pathetic....every week there will be 2 days of down time.... kindly provide permanent solution..
Reported 2021-08-01 01:36:35
@ACTFibernet I've been having an issue with the Internet connection for the past 3 hours?? aggrieved with your customer service exec's replication as he said that It would take a whopping 24 hours to fix the connection. Merely preposterous.
Piyush Khanduja @piyushkhanduja
Reported 2021-08-01 01:07:45
@ACTFibernet : ridiculously poor customer service. Internet has been down/frequently disconnected for weeks now.
Reported 2021-08-01 01:05:32
@ACTFibernet Issue not been resolved... Your team member told that router will be replaced in 4 days but 1 week over no response from your team
Victor Emmanuel @VictorEmmanuelN
Reported 2021-08-01 00:16:53
@JioCare Justin, I'm running out of patience as this is the third day with unresolved internet issues and dealing with your arrogant engineers who don't even visit the site to fix things. Can you please give me ETA for fix or do you recommend that I opt for @ACTFibernet
Reported 2021-07-31 20:45:25
Hi, my ac no is 103011266972. Your junction box is located at our house. Whenever there is a power outage, the connection goes off because backup battery is completely drained. I have contacted ur staff several times but of no avail. Kindly rectify at the earliest.
Rohit Tiwari @rohitsaab21
Reported 2021-07-31 19:04:38
@karthikmns @HathwayBrdband @ACTFibernet Hy bro ur Internet also showing no internet???? M new user actfiber m facing same problem yesterday nd today 4 am no internet showing my phone
Rohit Tiwari @rohitsaab21
Reported 2021-07-31 19:02:15
@GlEnNvAz1 @ACTFibernet @bada_paww Same facing problem yesterday activated my Internet yesterday 4am showing no internet nd today same I dnt understand why this happend
Karthik Mungamuru @karthikmns
Reported 2021-07-31 18:59:09
@ACTFibernet you have a pathetic technical team. Every alternate day internet gets disconnected. No one is able to fix it.
Glenn Vaz @GlEnNvAz1
Reported 2021-07-31 16:21:00
@ACTFibernet @bada_paww @ACTFibernetEveryday @ 1am sharp you turn off your services until 8-9am. Y'all hv a very good rap record of maintaining terrible services & it's sad that y'all do nothing but give empty promises to resolve an issue.Plz refrain from these cheap tactics to save up on your services.
Reported 2021-07-31 16:00:31
@ACTFibernet provide any customer care number to guide me to solve my issue.
Reported 2021-07-31 15:55:48
suddenly stops working and it won't even let me login to their app and website to raise a ticket/issue.
if only you provided services in my area I wouldn't be stuck with this nonsense every day. Seriously I've had enough of this.
Reported 2021-07-31 15:55:08
@ACTFibernetHYD suddenly stops working and it won't even let me login to their app and website to raise a ticket/issue.
@reliancejio if only you provided services in my area I wouldn't be stuck with this nonsense every day. Seriously I've had enough of this.
Reported 2021-07-31 15:52:28
@ACTFibernet suddenly stops working and it won't even let me login to their app and website to raise a ticket/issue. @reliancejio if only you provided services in my area I wouldn't be stuck up the nonsense every day. Seriously I've had enough of this.
Aram Bhusal @phoenixwizard
Reported 2021-07-31 15:44:54
@ACTFibernet my Internet is down and your app is not letting me log in. Plz register a complain and help resolve asap.
uday rg 🇮🇳 @Uday_Rg26
Reported 2021-07-31 12:53:08
@ACTFibernet Your technician resolved that issue his name is jhon or jaanu I don't know 👍
Vinay Surapur @SurapurVinay
Reported 2021-07-31 12:41:51
@ACTFibernet ****o team..it looks like never ending story..every time I get a message that I will get a call back soon on status but it never happens..now its a monthly anniversary of the issue.
Hari Nandan @MHariNandan
Reported 2021-07-31 12:18:49
@ACTFibernet not expecting standard/default replies from your side. Please resolve the issue at the earliest and hope the connection issues don't repeat frequently. Not sure how responsible is your POC in our city. They only tell to contact 9121212121.
Reported 2021-07-31 12:11:43
@vaishkuppannan @ACTFibernet You should be happy they didn't close your issue. In my case, they just like that closes the issue without getting my concurrence. They are not providing poor customer service. They almost provide no service.
Siva Kotaru @Siva_Kotari
Reported 2021-07-31 11:49:25
@ACTFibernet ACT service is down and not resolved yet, SR10160383084832 raised. Any resolution or default message 24hrs.
Leela Vanumu @LeelaVanumu
Reported 2021-07-31 11:45:54
@ACTFibernet @ACTFibernet as I said u before u can't solve ur customers problem. It's proven now @ACTFibernet worst service I have faced in my experience
Reported 2021-07-31 10:09:53
@ACTFibernet Even after multiple requests issue has not been resolved. SR10360233695322. Very poor customer service.waiting for 6 days for response back. Simply closing the ticket.
Reported 2021-07-31 09:28:44
@ACTFibernet Yea this is not the kind of experience I ever wanted to have but looks like I don't have an other option as I renewed my subscription like a fool just because your technician ***ured that there will be be no problem in the near future.
Reported 2021-07-31 09:18:16
Plz find my registered contact number as 9912937939
This is not first time, pls check opened tickets from last three months and also check open and close time. Overall irrespective of problem the resolution time in a days in repeated manner.
Reported 2021-07-31 08:47:28
Your request SR10160327884635 is not resolved but they have closed the ticket, the guy called me and asked address and within half n hour ticket got closed, I am still facing the same issue "No Internet" from last 2 days. Very disappointing services. https://t.co/wPbrhPlo83
Reported 2021-07-31 08:44:33
@HAFEEZ36621380 @ACTFibernet @ACTFibernetHYD My issue is not resolved but I dont understand how come the query has been closed without resolving the issue. I am very much dis satisfied with ActFibernet services. Its better we prefer JIO. I have raised multiple issues from the beginning. https://t.co/HnT8oP6ZTA
Leela Vanumu @LeelaVanumu
Reported 2021-07-31 08:10:51
@ACTFibernet U will never solve the problem which I was facing we don't have any trust on ur network 10 people lost their jobs bcoz of trusting ur network. Everyone are going out from ur network @ACTFibernet
Reported 2021-07-31 07:15:09
ACT Fibernet app and whatsapp is down. https://t.co/6AIscXIfaO #ACTFibernet
Azharuddin Sk Rocky @Azhar2601
Reported 2021-07-31 05:01:36
@ACTFibernet My job start I doing a job which is online if ur company does not solve my issue I am existing customer then I will plan with another company
Reported 2021-07-31 03:34:51
I often having problem with ACT Broadband, raised too many complaints with in short period and some of them took more than a day to resolve. #Frustrated @ACTFibernet @ACTBroadbandIn #Bangalore #Madiwala